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Added 18 mins ago
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Taber, AB
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 18 mins ago
LC
Beauty Specialist, Hourly Part Time Day
Loblaw Companies Limited
Airdrie, AB
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 48 mins ago
R&
Business Systems & Technology Lead - Manufacturing
Robertson & Company Ltd.
Uxbridge, ON
- Full-time
Business Systems & Software Development Specialist- Manufacturing
Added 49 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 1 hour ago
FI
Research Assistant / Customer Support Specialist
FLFE Innovations Corp., a.k.a. Focused Life-Force Energy
Nelson, BC
- Full-time
…research and human connection. The Research Assistant / Customer Support Specialist (RA/CSS) is a full-time dual role that supports the FLFE Research Department while also serving as a…
Added 1 hour ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
We are currently seeking a Stretch Blow Molding Specialist to join our Advanced Solutioning team. You will be working alongside our process, application, melt delivery and technology teams…
Added 1 hour ago
LL
Intermediate Fisheries Biologist
LGL Limited
Toronto, ON · Greater Toronto Area, Canada
- $70,000 to $85,000 CAD / year
- Full-time
Application Deadline: October 26, 2026 – Apply early! We’re reviewing applications as they come in.
Added 1 hour ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Westlock, AB
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 2 hours ago
SS
Spécialiste principal – Intervention en cas d’incident (DFIR)/Senior Specialist - Incident Response (DFIR)
SITA Switzerland Sarl
Montreal, QC
- Full-time
As a Digital Forensics & Incident Response (DFIR) Specialist, you will play a key role in investigating cybersecurity incidents, performing digital forensic analysis, and supporting the…
Added 2 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Milton, ON
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 3 hours ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Participate, on a rotation basis, in providing after hours support to users throughout the organization. Additional after-hours commitment may be required for application and database…
Added 3 hours ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Vancouver, BC
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 3 hours ago
SD
Beauty Specialist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Vancouver, BC
- Full-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 3 hours ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Markham, ON
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 3 hours ago
Meal Assembly Supervisor- PREM- Milton
Civeo
Milton, ON
…cornerstone of our success. As a global workforce accommodation specialist, we help individuals maintain healthy, productive, and connected lives while working away from…
Added 4 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 4 hours ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Terrebonne, QC
- Part-time
Donner l’exemple quant à l’utilisation appropriée de l’application Relation client éLECTRONIQUE afin d’offrir un service à la clientèle de qualité supérieure.
Added 4 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Richmond Hill, ON
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 4 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 4 hours ago
SD
Beauty Specialist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Brampton, ON
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 4 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 6 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Ottawa, ON
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 7 hours ago
P
Controls Specialist (QA/QC) - Building Automation Systems (QAQC004)
Potenco
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Our Client is seeking an experienced Controls Specialist – QA/QC to support the technical assessment and quality review of Building Automation System (BAS) infrastructure as part of a…
Added 8 hours ago
BT
Supervisor, Audit and Assurance
Baker Tilly Canada
Courtice, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 8 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
We are currently seeking a Stretch Blow Molding Specialist to join our Advanced Solutioning team. You will be working alongside our process, application, melt delivery and technology teams…

Tolko Industries

Application Support Specialist

Vernon, BC, V1T 9W9, Canada

The expected base salary range for this position is $60,000 to $80,000 per year. · Full-time

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Applications open in a new tab.

Job details

Pay: The expected base salary range for this position is $60,000 to $80,000 per year.
Job type: Full-time
Experience: 3+ years’ experience in customer service and application or systems support in a support role or equivalent.
Posting language: English
Posted: Sep 16, 2026

Original job description

Application Support Specialist

Vernon, British Columbia

Our Application Support Specialist thrives in dynamic environments, always seeking new challenges and growth opportunities. With a passionate focus on both people and operational excellence, they play a vital role in supporting Tolko’s Sales, Marketing, and Logistics teams. If you’re ready for the perfect blend of innovation and impact, read on to learn more!

We’re looking for an Application Support Specialist to join our head office in Vernon, British Columbia. Here, you’ll be part of Tolko’s corporate service group, collaborating with Sales, Marketing & Logistics, Finance, Accounting & Credit, IT, Procurement, and Human Resources.

Our ideal candidate has the following qualifications:

3+ years’ experience in customer service and application or systems support in a support role or equivalent.
Demonstrated understanding of ITIL Procedures, including incident, problem, and change management.
Proven client/customer support experience in a medium to large business environment.
Broad-based business skills and acumen.
Strong understanding of business concepts and processes, combined with technical systems experience.
Experience with finance, work management, inventory, order to cash, and customer relationship processes.
Experience with Enterprise Resource Planning (ERP) technologies such as Microsoft Dynamics 365, or JD Edwards is an asset.
Self-starter with a solution-focused, creative and collaborative approach.
Strong verbal and written communication skills.
Commitment to integrity and managing sensitive information with discretion.

We value diversity at Tolko and understand that experience and knowledge come in many forms. Even if you don’t have all the qualifications above, we encourage you to apply. We would love to hear your story and have you grow with us.

In this role, you will:

Manage Incident and Service Requests for Tolko’s Sales, Marketing, and Logistics teams using Dynamics AX.
Manage Incident and Service Requests for Tolko's Finance, Procurement and Maintenance teams using JD Edwards.
Coordinate support from internal resources, package vendors, and consultants.
Resolve technical and business operations issues using diagnostic tools and request tracking systems.
Provide remote, in-person, and hands-on desktop assistance.
Communicate issue resolution and status updates to stakeholders.
Identify solutions and contribute to process and procedure documentation.
Offer functional training and quality assurance testing.
Support reporting and maximize effective use of resources and system capabilities.
Bring your ideas, changes, and improvements to Application Support in order to:
- Implement and maintain effective support processes to ensure timely issue resolution and process improvement.
- Develop and maintain documentation for incident tracking and solutions.
- Assist in maximizing the strategic use of system capabilities and the application support function.

So, what’s in it for you?

You’ll take on an exciting new challenge with supportive team members.
You’ll earn a competitive salary based on your skills and experience. The expected base salary range for this position is $60,000 to $80,000 per year.
You will be eligible to participate in Tolko’s bonus program.
You may also be eligible for relocation support including community connections so you can live (and play) where you work.
You’ll be eligible for excellent benefits and access to our retirement plans, so you don’t have to choose between your bottom line and your wellbeing or your future.
You’ll be supported in continued development through on-the-job and classroom training and reimbursement of tuition and membership fees.
You’ll be part of a positive, innovative, and inclusive work environment.

If you want to work in a sustainable, future focused industry, there is no better place than Tolko.  Our family has been producing innovative forest products for over 65 years.  Our focus remains on sustainably managing our forests and our business for upcoming generations.   

We want YOU to join our family. Come Grow Here! Apply today at www.tolko.com/careers.  

Want to know what it’s like to work for Tolko? Hear what our employees have to say!  

About the North Okanagan Valley

The North Okanagan Valley includes the communities of Vernon, Armstrong, Lavington, Lumby and Lake Country, British Columbia.  Surrounded by lakes, these communities provide family-friendly living with lots of amenities, and beautiful weather. Visit one of our local wineries or fine dining restaurants, go boating, hiking, biking, skiing, catch a round of golf, or visit a local market to pick up fresh fruit and produce… whatever your pleasure, you’ll find it here. Watch this video to learn about the region and find out why life is better here.

Follow us on LinkedIn, Facebook, and Twitter to stay up to date on Tolko news and job postings.

To protect the privacy of your personal information, please ensure that when you apply, you are directed to Tolko’s job board at https://recruiting.ultipro.ca or you are accessing Tolko job opportunities through our website at www.tolko.com/careers. 

Apply About employer

More about this job

Responsibilities

Manage incident and service requests for various corporate departments using ERP systems like Dynamics AX and JD Edwards. Coordinate support with internal resources and vendors while providing technical assistance and process documentation.

Requirements

Requires at least 3 years of experience in customer service and application or systems support. Candidates should have a strong understanding of ITIL procedures and experience with ERP technologies.

Skills

Application support
ITIL procedures
Incident management
Problem management
Change management
Customer service
Business acumen
Microsoft Dynamics 365
JD Edwards
ERP technologies
Technical troubleshooting
Quality assurance testing
Process documentation
Communication skills
Stakeholder management

Benefits

Bonus program
Relocation support
Health insurance
Retirement plans
Tuition reimbursement
Membership fee reimbursement
Training and development

Visa sponsorship

Not detected in the job text

Keywords

Application Support
ITIL
Incident Management
Problem Management
Change Management
ERP
Microsoft Dynamics 365
JD Edwards
Dynamics AX
Customer Service
Logistics
Finance
Procurement
Quality Assurance
Technical Support
Desktop Assistance
Business Processes
Inventory Management
Order to Cash
Reporting

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