Digital Marketing Specialist
- Kelowna, BC, Canada
$60,000 to $65,000 CAD / year · Full-time
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Job details
- Pay
- $60,000 to $65,000 CAD / year
- Job type
- Full-time
- Apply by
- Experience
- 2-5 years of marketing experience, with at least a year in the digital space
- Posting language
- English
- Posted
Original job description
We're looking for a Digital Marketing Specialist to help take our digital marketing to the next level. If you love learning new tools, testing new ideas and seeing the results in real time, you'll fit right in.
You'll work closely with our marketing team and report directly to the National Marketing Manager.
Who We Are
At Tommy Gun's, we believe nothing beats The Fresh Cut Feeling. It's running your hand across your face after a hot towel shave. It's the grin you can't hold back when your Barber absolutely nails your look.
Our mission is simple: every Guest should walk out looking and feeling their best. That same commitment extends to our team, because we want you to love where you work. When our people are happy, everybody's happy.
What You'll Be Up To
Digital Content & Execution
- Develop and manage the National Digital Content Calendar across CRM (SMS & Email), Organic & Paid Social (Meta, UGC, Influencer), Paid Search (Google Ads), Website and Blog Content
- Build and improve audience segmentation and targeting through personalization strategies to boost customer loyalty and re-engagement
- Optimize website, blog and CRM strategies to drive engagement, increase conversions, grow the CRM database and boost social and web traffic
- Monitor competitor trends and market shifts using platforms like SEMrush to help refine digital strategies
- Work with the Creative Lead to develop fresh, engaging content that highlights the features and benefits of being a Tommy Gun's Guest
- Stay up to date on emerging digital marketing trends, tools and technologies
- Provide pre- and post-campaign reports, along with monthly marketing performance analysis, to help refine future strategies
- Track and analyze key marketing metrics across Klaviyo, Google Analytics, Google Ads, Meta, Shopify and internal reporting tools
- Oversee campaign-specific budgets and track ROI/ROAS
- Compare online performance with in-shop sales to identify what's working and where we can improve
- Explore AI and automation tools that can improve efficiency and performance
- Partner with the National Brand Manager to execute national campaigns that drive awareness, education and traffic to targeted shops
- Maximize Uberall for SEO improvements and online reputation management with our SEO consultant
- Work with the Creative Lead and Design team to manage and coordinate website and GFT updates across Canada, the U.S. and Franchise Development
- Support the National Marketing Manager with agency partners and ongoing projects
What We're Looking For
As our Digital Marketing Specialist, you'll be our go-to for digital marketing support. We're looking for someone with:
- 2-5 years of marketing experience, with at least a year in the digital space
- Hands-on experience running CRM campaigns (SMS and email), with strong working knowledge of Klaviyo
- Experience managing paid campaigns on Google Ads and Meta, including budget tracking and ROI/ROAS reporting
- Confidence with Google Analytics, Shopify and SEO tools such as SEMrush, plus a solid grasp of local SEO and online reputation management. Uberall experience is a bonus
- A data-driven mindset and the ability to pull insights from multiple platforms, connect online performance to in-shop results and turn the numbers into clear recommendations
- Strong organization and project management skills, with the ability to juggle multiple campaigns and deadlines
- Excellent communication skills and a collaborative approach to working with creative teams
Why Join Tommy Gun's?
At Tommy Gun's, we believe the experience should be just as great for our Team Members as it is for our Guests.
What We Offer:
- Health benefits
- RRSP program
- Product discounts
- Free haircuts (yes, you get The Fresh Cut Feeling too)
- A supportive, collaborative team environment
- Real opportunities for growth and development
Ready to Make Your Mark?
If you love digging into data, turning ideas into campaigns and finding smarter ways to reach people, we'd love to hear from you.
Apply Today!
More about this job
Responsibilities
Develop and optimize digital content and campaigns across CRM, social media, paid search, websites, and blogs, while coordinating national campaigns and website updates. Analyze performance and budgets across marketing platforms, connect online results to in-shop sales, and use findings to improve strategy and efficiency.
Requirements
Candidates should have 2–5 years of marketing experience, including at least one year in digital marketing, and hands-on experience with CRM campaigns using Klaviyo and paid campaigns on Google Ads and Meta. They should be comfortable with Google Analytics, Shopify, SEO tools, performance reporting, and project coordination, with strong analytical, organizational, and communication skills.
Skills
- Digital Content Planning
- CRM Campaign Management
- Email Marketing
- SMS Marketing
- Audience Segmentation
- Personalization
- Paid Social Advertising
- Google Ads
- Google Analytics
- Shopify
- SEO
- Local SEO
- Online Reputation Management
- Campaign Performance Analysis
- Budget And ROI/ROAS Tracking
- Project Management
Benefits
- Health Benefits
- RRSP Program
- Product Discounts
- Free Haircuts
- Growth And Development Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Marketing
- Data & Analytics
- Management & Leadership
- Creative & Media
Keywords
- Klaviyo
- Google Analytics
- Google Ads
- Meta
- Shopify
- SEMrush
- Uberall
- CRM
- SMS Marketing
- Email Marketing
- Organic Social Media
- Paid Social Media
- User-Generated Content
- Influencer Marketing
- Paid Search
- SEO
- Local SEO
- Online Reputation Management
- Audience Segmentation
- Personalization
- Digital Content Calendar
- Campaign Optimization
- Performance Analysis
- ROI
- ROAS
- Marketing Automation
- AI Tools
- Website Content
- Blog Content
- Competitor Analysis