Find work in Canada.

324,702 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 29 mins ago
Data Engineer II (Production Support)
TD
Toronto, ON
Full-time
Degree, Postgraduate Degree, or Technical Certificate in Data Management or related discipline (e.g. Computer Science, Engineering), or equivalent practical experience
Added 29 mins ago
Data Designer II
TD
Toronto, ON
Full-time
Gather and translate business data extraction and consumption requirements into technical specifications. Ensure proper data ingestion, curation, and consumption.
Added 1 hour ago
Dispatcher
Waste Management, Inc.
Mississauga, ON
Full-time
…fact, many of our leaders began their careers in frontline and technical roles, reflecting our commitment to developing talent from…
Added 1 hour ago
General Repair Technician II
BGIS
Montreal, QC
Full-time
Performs regular facility technical and non-technical component monitoring and inspection.
Added 7 hours ago
Technical Support Associate II
Resideo
Calgary, AB
Full-time
Provide reliable technical assistance to internal and external customers. You will provide professional coverage of Technical Support Helpdesk. You will support focus on accuracy, timely…
Added 8 hours ago
Mgr II, Tech Service Sup
Smurfit Westrock
Ajax, ON
Full-time
Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help…
Added 10 hours ago
Coordonnateur(trice) d’installation / Installation Coordinator
Allegion
Montreal, QC · Saint Laurent, Canada
Full-time
Added 11 hours ago
Clinical Administrative Assistant, Administrative Services Department
University of Calgary
Calgary, AB
Full-time
…interruptions. This position also requires a high level of technical expertise including proficiency in most MS Office…
Added 11 hours ago
Data Management Specialist, Surgery
University of Calgary
Calgary, AB
Full-time
Helping with technical writing for grant applications and reporting
Added 11 hours ago
Research Associate, Clinical Neurosciences
University of Calgary
Calgary, AB
Full-time
3 to 5 years of related technical experience within the research specialty field
Added 11 hours ago
Senior Financial Analyst, Capital & IT, Finance Services
University of Calgary
Calgary, AB
Full-time
…Analyst is required to have expertise in highly complex and technical financial concepts, and is expected to work with complex accounting, budgeting, forecasting and data warehousing…
Added 13 hours ago
Electrical & Instrumentation Estimator
Fluor
Vancouver, BC
Full-time
Fluor is one of Canada's top employers and is recognized globally as a leader in the Engineering, Procurement, Construction, Fabrication, and Maintenance industry. Our focus on innovation…
Added 14 hours ago
Director, Enterprise Security & IT
Klue
Remote, Canada
$155,000 to $200,000 CAD / year
Full-time · Remote
We’re looking for a Security, Compliance & IT Leader 👋
Added 15 hours ago
Plant Associate (WMHS), RWCS
Waste Management, Inc. (WM)
Dartmouth, NS
Full-time
…fact, many of our leaders began their careers in frontline and technical roles, reflecting our commitment to developing talent from…
Added 15 hours ago
Journeyperson
BGIS
Winnipeg, MB
Full-time
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that…
Added 17 hours ago
Manager, Investment Insights
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
…decision-making and expand our analytics offering. Serve as a thought leader in investment…
Added 17 hours ago
Manager, Investment Insights
Connor, Clark & Lunn Financial Group Ltd.
Vancouver, BC
…decision-making and expand our analytics offering. Serve as a thought leader in investment…
Added 17 hours ago
Analyst, Investment Insights
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
…decision-making and expand our analytics offering. Serve as a thought leader in investment…
Added 17 hours ago
Analyst, Investment Insights
Connor, Clark & Lunn Financial Group Ltd.
Vancouver, BC
…decision-making and expand our analytics offering. Serve as a thought leader in investment…
Added 17 hours ago
Driver Hybrid CDL Med/Shred (WMHS), RWCS
Waste Management, Inc. (WM)
Moncton, NB
Full-time
…fact, many of our leaders began their careers in frontline and technical roles, reflecting our commitment to developing talent from…
Added 17 hours ago
Driver Long Haul CDL A Med (WMHS), RWCS - Temporal Position
Waste Management, Inc. (WM)
Dartmouth, NS
Full-time
…fact, many of our leaders began their careers in frontline and technical roles, reflecting our commitment to developing talent from…
Added 17 hours ago
Sessional Instructor: BCEM 341, Department of Biological Sciences, Faculty of Science
University of Calgary
Calgary, AB
Full-time
…reinforces learning of the lecture material, while teaching technical skills and the analysis and interpretation of experiments involving biochemical…
Added 17 hours ago
Location Operations Manager (Leader, SK)
Simplot
Leader, SK
Added 17 hours ago
Project Lead, Owerko Cohorts - Faculty of Arts
University of Calgary
Calgary, AB
Full-time
Liaise with OCEC data accelerator team to oversee technical development of the platform
Added 17 hours ago
Senior Media Technician Events -Information Technologies
University of Calgary
Calgary, AB
Full-time
As a media technical expert, proficient in supporting live and special events, responsible for:

Top Aces

I.T. Support Technician

QC, Canada
La Baie, QC, G7B 0E4, Canada

Job type: Full-time
Experience: Minimum of 4 to 6 years of experience in a deskside, service desk, field support, or IT support role.
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Founded in 2000 by three former Royal Canadian Air Force (RCAF) CF-18 fighter pilots who identified an opportunity to improve military readiness training, Top Aces has since established itself as the world leader in contracted adversary air (ADAIR) services and joint terminal attack controller (JTAC) training.

We pride ourselves on our unblemished safety record, having flown an industry leading 130,000+ hours of operational training without accident in support of customers worldwide, including Canada, the U.S., Germany, and multiple other NATO allies and international partner nations.

Our vision is to be the most trusted provider of innovative defense training solutions, continuously elevating standards in an industry where "Experience Matters." This commitment to innovation and technology ensures we remain adaptable, training allied militaries to succeed against evolving threats.

Top Aces’ dynamic team contributes to delivering on our purpose of training the next generation of combat leaders by living our values of Service, Integrity, Excellence, and Together every day!

Join our team!

I.T. Support Technician

We are looking for a hands-on I.T. Support Technician to provide onsite IT support for a location of approximately 120 users. This role will focus on supporting end-user technology, including laptops, desktops, mobile devices, printers, collaboration tools, business applications, and day-to-day technical issues. The successful candidate will be customer-focused, organized, and able to resolve issues efficiently while collaborating with the broader IT team when escalation is required.

Specific Responsibilities

Provide onsite deskside support for approximately 120 users, ensuring a high level of customer service and timely resolution of technical issues.
Support end-user technology, including laptops, desktops, monitors, docking stations, mobile devices, printers, meeting room equipment, and collaboration tools.
Troubleshoot hardware, software, network connectivity, Microsoft 365, VPN, printing, and business application issues.
Install, configure, deploy, and replace IT equipment in accordance with company standards and asset lifecycle processes.
Manage incidents and service requests through the ticketing system, ensuring accurate documentation, prioritization, follow-up, and closure.
Escalate complex issues to the appropriate IT teams or external partners while maintaining ownership of the user experience.
Assist with onboarding and offboarding activities, including workstation setup, account access coordination, equipment preparation, and user orientation.
Maintain local IT inventory, track assigned assets, and coordinate equipment repairs, replacements, and returns as required.
Create and maintain clear documentation, knowledge base articles, and standard operating procedures to support consistent IT operations.
Adhere to established IT policies, procedures, cybersecurity requirements, and service standards.

Position Requirements

Technical diploma in Computer Systems, Information Technology, or equivalent experience preferred.
Minimum of 4 to 6 years of experience in a deskside, service desk, field support, or IT support role.
Strong troubleshooting skills for Windows workstations, Microsoft 365, mobile devices, printers, peripheral equipment, and common business applications.
Experience supporting end users in an onsite environment with a strong focus on customer service and professionalism.
Ability to prioritize incidents and service requests based on urgency, impact, and business needs.
Responsible, autonomous, accountable, and able to work independently while collaborating with remote IT teams as needed.
Strong interpersonal, communication, time-management, and organizational skills.
Ability to work under pressure, manage multiple priorities, and remain effective during urgent support situations.
Experience with ServiceNow or a similar incident/request management tool preferred.
A+ certification, ITIL Foundation certification, or other relevant IT certifications considered an asset.
Effective written and verbal communication skills in English and French.
Availability to participate in after-hours or on-call support rotation, if required.
Ability to travel as needed.
Must have a valid driver’s license and access to a vehicle.
Other duties as assigned.

Security Clearance Requirements/ CGP / ITAR:

Position requires Level II Clearance with the Canadian Government and the ability to gain access to the Canadian Controlled Goods Program.

By joining Top Aces, you will find:

A work environment in which service, integrity, excellence and teamwork are highly valued;
Opportunities for development and growth;
Multidisciplinary and multicultural collaboration at a local and global level;
A flexible schedule;
Attractive benefit plan.

Come share your passion with us! Here, you’ll be encouraged, empowered, and challenged to be your best self.

Equal Employment Opportunity

At Top Aces, all employees are welcome regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability or age. The masculine form may be used in this job description solely for ease of reading but refers to men, women and gender diversity.

#LI-LS1#LI-Onsite

Apply About employer

More about this job

Responsibilities

The I.T. Support Technician will provide onsite deskside support for approximately 120 users, managing hardware, software, and network connectivity issues. They are responsible for maintaining local IT inventory, documenting incidents in the ticketing system, and assisting with user onboarding and offboarding.

Requirements

Candidates should have a technical diploma and 4 to 6 years of experience in an IT support role with strong troubleshooting skills. The position requires a valid driver's license, the ability to obtain Level II Government clearance, and proficiency in both English and French.

Skills

Deskside support
Hardware troubleshooting
Software troubleshooting
Microsoft 365
VPN
Printer support
Incident management
ServiceNow
Asset management
Technical documentation
Customer service
Time management
Organizational skills
Communication skills
Windows workstations
Mobile device support

Benefits

Opportunities for development and growth
Multidisciplinary and multicultural collaboration
Flexible schedule
Attractive benefit plan

Visa sponsorship

Not detected in the job text

Keywords

I.T. Support
Deskside Support
Windows
Microsoft 365
VPN
ServiceNow
Hardware
Software
Network Connectivity
A+ Certification
ITIL Foundation
Asset Management
Incident Management
Onboarding
Offboarding
Cybersecurity
Technical Documentation
Level II Clearance
Controlled Goods Program
ADAIR
JTAC
Defense Training

Report this job