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Added 9 mins ago
T
Personal Banker Trainee - Cantonese and/or Mandarin
TD
Markham, ON
- Full-time
Strive to achieve and improve service level agreements and productivity targets
Added 9 mins ago
TK
Manager, Ingredients - Cheese & Dairy (Canada)
The Kraft Heinz Company
Toronto, ON
- Full-time
Establish fit-for-purpose supply agreements, pricing mechanisms, service commitments, capacity protections and risk mitigations.
Added 9 mins ago
Series Lead
Aecon
Kincardine, ON
Under the general direction of the Area Manager, the Series Lead will assist in the planning, documentation preparation, coordination and scheduling of activities within their assigned…
Added 9 mins ago
NF
Renewable Energy Asset Manager
Natural Forces
Halifax, NS
- Full-time
Natural Forces is seeking a Renewable Energy Asset Manager to oversee the technical, operational, commercial, and regulatory performance of a portfolio of renewable energy projects located…
Added 24 mins ago
SG
Clinical Resource Manager
S&R Group of Companies
London, ON
- $65,000 to $77,000 CAD / year
- Full-time
The Clinical Resources Manager will support clinical leaders to manage and assist the clinical staffing functions of the direct care services at the Home. The Clinical Resources Manager is…
Added 24 mins ago
E
Assistant Project Manager
EllisDon
Ottawa, ON · ON · Ontario Projects
- Full-time
Preparation of project deliverables including tracking and creating of RFIs, transmitting and tracking of submittals, composing agreements and maintaining project expediting list
Added 38 mins ago
FF
Category Manager - FFS
Flanagan Foodservice Inc.
Kitchener, ON
- $80,000 to $90,000 CAD / year
- Full-time
Reports to: Senior Manager, Category Management
Added 54 mins ago
B
Regional Operations Manager, Cleaning Services
BGIS
MB · MB, Canada
- Part-time
Job Summary: Under the general supervision of the Regional Director of Operations the Regional Manager performs a variety of management tasks with emphasis on customer satisfaction and…
Added 1 hour ago
RD
Senior Project Manager
Randstad Digital
Aurora, ON
- Contract
Job Title: Senior Project Manager – Enterprise Systems Implementation
Added 1 hour ago
CO
Supervisor of Workforce Planning
City of Cambridge Ontario
Cambridge, ON
- $97,048 to $118,348 CAD / year
- Full-time
Reporting to the Manager of Recruitment, Employee & Labour Relations, this leadership role is responsible for overseeing workforce planning, talent acquisition, recruitment, onboarding,…
Added 1 hour ago
EG
Manager, IT Operations
Etraveli Group
Toronto, ON
- Full-time
Implement and maintain the endpoint security baseline with our Manager, Security: MDM enforcement, disk encryption, EDR, OS and application patching, and local admin control
Added 2 hours ago
A
Future Opportunities: Business Development Manager
Ayming
Toronto, ON
- Full-time
Knowledge of success fee agreements is an asset
Added 2 hours ago
A
Business Development Manager
Ayming
Montreal, QC
- Full-time
Knowledge of success fee agreements is an asset.
Added 2 hours ago
C
Manager, Fire Safety and Ground Operations, Facilities Management – Permanent Full-Time (1.0)
CHEO
Ottawa, ON
- Full-time
Reporting to the Director, Facilities Maintenance and Operations, the Manager, Fire Safety and Ground Operations, is responsible for the planning, coordination, and compliance of CHEO’s…
Added 2 hours ago
S
Business Analyst
Stantec
Edmonton, AB
- Full-time
As a valued member of the Business Process Management (BPM) team reporting to the Manager, Business Analysis for Employment & Talent Management, you will engage with business stakeholders…
Added 2 hours ago
S
Desktop Support Analyst
Stantec
Saskatoon, SK
- Full-time
Proven competence in a Microsoft Windows environment, including Windows 11, Microsoft Office 365, and Microsoft System Center Configuration Manager (SCCM).
Added 2 hours ago
CN
Talent Acquisition Specialist
Canadian North
Ottawa, ON
- Full-time
Reporting to the Manager, Talent Acquisition, the Talent Acquisition Specialist plays an essential role in sourcing, attracting, and hiring exceptional talent to drive the growth and…
Added 3 hours ago
BÉ
Coordinator – Building Maintenance
Bruneau Électrique Inc
Joliette, QC
- Full-time
Under the supervision of the General Manager, you will coordinate activities, internal resources, and suppliers, while ensuring compliance with applicable standards and regulations.
Added 3 hours ago
VA
Manager, Compensation and Benefits
Vancouver Airport Authority
Vancouver, BC
- Full-time
We have an opportunity for a permanent, full-time Manager, Compensation & Benefits on the People & Culture team. Reporting to the Director, People Operations, the Manager leads YVR’s…
Added 4 hours ago
NB
Account Manager Commercial Banking
National Bank of Canada
Quebec, QC
- Full-time
A career as Account Manager in the Commercial & Wealth management team means having the responsibility of growing the portfolio of business clients assigned to you. The varied and complex…
Added 4 hours ago
NB
Senior Account Manager Commercial Banking
National Bank of Canada
Terrebonne, QC
- Full-time
A career as Account Manager in the Commercial & Wealth management team means having the responsibility of growing the portfolio of business clients assigned to you. The varied and complex…
Added 4 hours ago
AH
Assistant Head Nurse
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
…District Health Services Acute Care Unit. Reporting to the Manager, the AHN provides effective clinical leadership to the ED and acts as a resource for the multidisciplinary team, patients,…
Added 4 hours ago
AH
Assistant Head Nurse
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
…District Health Services Acute Care Unit. Reporting to the Manager, the AHN provides effective clinical leadership to the ED and acts as a resource for the multidisciplinary team, patients,…
Added 4 hours ago
AH
Unit Manager - Acute Care
Alberta Health Services
Ponoka, AB
- Full-time
Ponoka Hospital and Care Centre is seeking a collaborative Acute Care Manager to oversee operations in a dynamic rural healthcare environment. Ponoka is a vibrant community in Central…
Added 4 hours ago
AH
Procurement Specialist II
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…established procurement policies, practices, legislation, and trade agreements. You will be responsible for the acquisition of supplies, minor equipment, services, or supporting functions…

Top Tier Talent Group

Service Manager

Quebec, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

When a food plant stops, every minute costs product, labor, and trust. You will lead the service team that gets processing and packaging lines back in production - and leave every customer relationship stronger than you found it. This is the role that turns technical skill into uptime, and uptime into loyalty.

Performance Objectives

Lift first-time fix and on-time response so customers lose fewer production hours.
Coach technicians to install, maintain, and repair equipment to one clear standard.
Run dispatch, travel, and parts so crews arrive prepared and jobs close cleanly.
Grow service-agreement and parts revenue without slowing response or quality.
Convert repeat failures into documented fixes, training, and safer machine performance.
Make every customer contact improve the relationship, measured by satisfaction and fewer escalations. .
Keep warranty, safety, and compliance records accurate and ready for review.

Environment & Resources

You lead field technicians who travel to food plants, backed by parts, applications, and engineering partners. You will use service scheduling tools, technical documentation, product training, and a parts operation built for daily demand. You report to service leadership and set the priorities for a hands-on, customer-facing team. Site visits are part of the work.

Essential Qualifications

Proven leadership of technicians who install and repair industrial equipment.
Working knowledge of mechanical, electrical, hydraulic, pneumatic, and control systems, including schematics.
A record of hitting response, uptime, or satisfaction targets in a travel-based service operation.
Experience scheduling work, managing parts, and closing jobs in an ERP or service system.
Clear communication with plant leaders and internal partners under production pressure. Must have Bilingual communication skills
Food processing or packaging machinery experience is a strong advantage.

Why This Role

World Leaders in this industry with over 50 years of hands-on know-how across meat, poultry, seafood, bakery, dairy, produce, prepared foods, alternative protein, and pet food.
A culture that expects hard work, helps people reach their potential, and still enjoys the job.
Structured product training so you and your team master flagship lines before you are left to improvise.
Real influence: your team will provide a superior customer experience, with prompt & specialized service.

If you can lead a crew that shows up ready, fixes it right, and earns the next call, apply now.

Apply About employer

More about this job

Responsibilities

Lead and coach field technicians to install, maintain, and repair industrial processing and packaging equipment, while managing dispatch, travel, parts, and job completion. Improve response times, uptime, customer satisfaction, service-agreement and parts revenue, and ensure warranty, safety, and compliance records are accurate.

Requirements

Candidates must have proven experience leading technicians who install and repair industrial equipment, along with working knowledge of mechanical, electrical, hydraulic, pneumatic, and control systems and schematics. They must have a record of meeting service targets, experience with scheduling and parts management in an ERP or service system, and bilingual communication skills; food processing or packaging machinery experience is an advantage.

Skills

Technician Leadership
Industrial Equipment Installation and Repair
Mechanical Systems
Electrical Systems
Hydraulic Systems
Pneumatic Systems
Control Systems
Reading Schematics
Service Scheduling
Dispatch Management
Parts Management
ERP and Service Systems
First-Time Fix Improvement
Bilingual Communication
Food Processing and Packaging Machinery

Visa sponsorship

Not detected in the job text

Keywords

Field Service
Industrial Equipment
Food Processing
Packaging Machinery
Processing Lines
Packaging Lines
Technician Coaching
Equipment Installation
Equipment Maintenance
Equipment Repair
Mechanical Systems
Electrical Systems
Hydraulic Systems
Pneumatic Systems
Control Systems
Schematics
Service Scheduling
Dispatch
Parts Management
ERP
Service Management Systems
First-Time Fix
On-Time Response
Uptime
Service Agreements
Warranty Records
Safety Compliance
Customer Satisfaction
Bilingual Communication

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