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Added 21 mins ago
SP
Software Engineering SMTS
Salesforce Partner Canada
Toronto, ON
- Full-time
…agents find and act on the right data.We are looking for a Lead Software Engineer to help us build agentic experiences for product setup and configuration. You will help design a core agent…
Added 21 mins ago
JR
FEED MILL PRODUCTION SUPERVISOR
Jump Recruitment Specialists
St. John's, NL
- Full-time
Jump Recruitment, on behalf of our client, Country Ribbon, is seeking an experienced and motivated Feed Mill Production Supervisor to join the team at its production facility in St. John’s,…
Added 21 mins ago
J
Civil Engineer - Design and Project Management
JobsMedia.io
Montreal, QC
- Full-time
…of earth? Reporting to the department head, you will act as lead designer and project manager. You will manage urban infrastructure projects from start to finish: needs assessment,…
Added 51 mins ago
LC
Engineer - Program Manager
Linamar Corporation
Guelph, ON
- Full-time
· Take new products from the concept stage to production stage.
Added 1 hour ago
TR
Senior Geologist Supervisor
Teck Resources Limited
Kamloops, BC
- $138,000 to $170,000 CAD / year
- Full-time
…resource and geoscience models that underpin mine planning, production optimization, and long-term asset value, while ensuring work is executed safely, efficiently, and to a high technical…
Added 1 hour ago
NB
LEAD PYTHON DEVELOPER – IT TREASURY PLATFORMS
National Bank of Canada
Montreal, QC
- Full-time
Significant hands-on experience as a senior software engineer, lead software engineer, technical lead, or in an equivalent engineering leadership role, including taking new solutions into…
Added 1 hour ago
AH
Clinical Informatician
Alberta Health Services
Edmonton, AB
- Temporary
…implementation of a WMS system and related technologies at the Central Production Facility. Related technologies include handheld devices, the Automated Storage and Retrieval System (ASRS),…
Added 2 hours ago
O
Sr. Director, Product Management, AI Product Strategy
OpenText
Waterloo, ON
- Temporary
We are seeking a Senior Director, AI Strategist and Product Management to lead our initiatives for Generative AI and Agentic AI product portfolios within the Content Management Business…
Added 2 hours ago
NM
Red Seal, Welder
Newmont Mining Corporation
BC · Kitimat-Stikine, British Columbia
- Full-time
…Improving Daily provides the foundation for our strategy to Lead in Gold and Grow in Copper and our purpose to Unearth Value Sustainably to Advance…
Added 2 hours ago
BC
Production-Melting Cell 1
Barry Callebaut Group
Brantford, ON
- Full-time
Communicate production status, equipment concerns, inventory information, and shift activities to the incoming Shift Lead and team members during shift transitions.
Added 3 hours ago
T
QA Engineer- Salesforce Marketing Cloud (SFMC)
Tru
Toronto, ON
- Full-time
Lead and execute System Integration Testing (SIT) for SFMC solutions.
Added 3 hours ago
DW
Senior Structural Technologist
Design Works Engineering
Grande Prairie, AB
- Full-time
Grande Prairie is where Design Works started in 2014, and we're growing our structural team here. You'll lead structural drawing production on multi-family residential, commercial and…
Added 3 hours ago
DW
Senior Structural Technologist
Design Works Engineering
Edmonton, AB
- Full-time
We're growing our structural team in Edmonton. You'll lead structural drawing production on multi-family residential, commercial and institutional buildings - modelling in Revit, detailing…
Added 3 hours ago
DW
Senior Structural Technologist
Design Works Engineering
Calgary, AB
- Full-time
We're growing our structural team in Calgary. You'll lead structural drawing production on multi-family residential, commercial and institutional buildings - modelling in Revit, detailing…
Added 3 hours ago
DW
Senior Mechanical Technologist
Design Works Engineering
Grande Prairie, AB
- Full-time
Grande Prairie is where Design Works started in 2014, and we're growing our mechanical team here. You'll lead mechanical drawing production - HVAC, plumbing and drainage - on commercial,…
Added 3 hours ago
DW
Senior Mechanical Technologist
Design Works Engineering
Edmonton, AB
- Full-time
We're growing our mechanical team in Edmonton. You'll lead mechanical drawing production - HVAC, plumbing and drainage - on commercial, institutional and multi-family residential buildings,…
Added 3 hours ago
DW
Senior Mechanical Technologist
Design Works Engineering
Calgary, AB
- Full-time
We're growing our mechanical team in Calgary. You'll lead mechanical drawing production - HVAC, plumbing and drainage - on commercial, institutional and multi-family residential buildings,…
Added 4 hours ago
TT
Director, Manufacturing Operations (North America)
Trojan Technologies
London, ON
- $155,000 to $180,000 CAD / year
- Full-time
This is not a role removed from the operation. You will lead from the floor and through your leadership team, with dock-to-dock ownership spanning receiving and material flow, production,…
Added 4 hours ago
TT
Director, Planning, Procurement & Inventory
Trojan Technologies
London, ON
- $155,000 to $180,000 CAD / year
- Full-time
This is an opportunity to bring Demand Planning, Supply and Production Planning, Tactical Procurement, and Inventory into one connected operating model. You will lead through significant…
Added 4 hours ago
H
Remote TikTok Ads Specialist
Huzzle
Remote, Canada
- Full-time
- Remote
Experience with e-commerce, DTC brands, or lead generation campaigns.
Added 4 hours ago
EI
Maintenance Team Leader
Ecolab Inc.
Mississauga, ON
- Full-time
Coordinates work assignments of Maintenance Technicians with the Capital Projects Engineer and Production Team Lead
Added 5 hours ago
KP
Production Planner--Planificateur de production
Kelly Professional & Industrial
Montreal, QC
- Full-time
Our client, a well-known multinational manufacturer in the aerospace industry, is looking for an experienced Production Planner for their location on the south shore (Longueuil) of Montreal.
Added 5 hours ago
G&
Production Operator
Gabriella & Co
AB · Alberta, Canada
- Full-time
Readiness to step into more responsibility and help lead the production area - a collaborative team player, not a lone wolf.
Added 5 hours ago
O
Sr. Software Developer
OpenText
Richmond Hill, ON
- Full-time
The Senior Software Developer is a hands-on technical contributor and emerging technical lead who designs, develops, and supports Java and Spring Boot microservices running on Google Cloud…
Added 5 hours ago
AB
Engineering Manager Structural Bridge
Algonquin Bridge
Thorndale, ON
- Full-time
Lead, mentor and develop the engineering team (engineers, EITs, designers/drafters) through objectives, feedback, performance management, and career development plans.

Top Tier Talent Group

Service Manager

Quebec, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

When a food plant stops, every minute costs product, labor, and trust. You will lead the service team that gets processing and packaging lines back in production - and leave every customer relationship stronger than you found it. This is the role that turns technical skill into uptime, and uptime into loyalty.

Performance Objectives

Lift first-time fix and on-time response so customers lose fewer production hours.
Coach technicians to install, maintain, and repair equipment to one clear standard.
Run dispatch, travel, and parts so crews arrive prepared and jobs close cleanly.
Grow service-agreement and parts revenue without slowing response or quality.
Convert repeat failures into documented fixes, training, and safer machine performance.
Make every customer contact improve the relationship, measured by satisfaction and fewer escalations. .
Keep warranty, safety, and compliance records accurate and ready for review.

Environment & Resources

You lead field technicians who travel to food plants, backed by parts, applications, and engineering partners. You will use service scheduling tools, technical documentation, product training, and a parts operation built for daily demand. You report to service leadership and set the priorities for a hands-on, customer-facing team. Site visits are part of the work.

Essential Qualifications

Proven leadership of technicians who install and repair industrial equipment.
Working knowledge of mechanical, electrical, hydraulic, pneumatic, and control systems, including schematics.
A record of hitting response, uptime, or satisfaction targets in a travel-based service operation.
Experience scheduling work, managing parts, and closing jobs in an ERP or service system.
Clear communication with plant leaders and internal partners under production pressure. Must have Bilingual communication skills
Food processing or packaging machinery experience is a strong advantage.

Why This Role

World Leaders in this industry with over 50 years of hands-on know-how across meat, poultry, seafood, bakery, dairy, produce, prepared foods, alternative protein, and pet food.
A culture that expects hard work, helps people reach their potential, and still enjoys the job.
Structured product training so you and your team master flagship lines before you are left to improvise.
Real influence: your team will provide a superior customer experience, with prompt & specialized service.

If you can lead a crew that shows up ready, fixes it right, and earns the next call, apply now.

Apply About employer

More about this job

Responsibilities

Lead and coach field technicians to install, maintain, and repair industrial processing and packaging equipment, while managing dispatch, travel, parts, and job completion. Improve response times, uptime, customer satisfaction, service-agreement and parts revenue, and ensure warranty, safety, and compliance records are accurate.

Requirements

Candidates must have proven experience leading technicians who install and repair industrial equipment, along with working knowledge of mechanical, electrical, hydraulic, pneumatic, and control systems and schematics. They must have a record of meeting service targets, experience with scheduling and parts management in an ERP or service system, and bilingual communication skills; food processing or packaging machinery experience is an advantage.

Skills

Technician Leadership
Industrial Equipment Installation and Repair
Mechanical Systems
Electrical Systems
Hydraulic Systems
Pneumatic Systems
Control Systems
Reading Schematics
Service Scheduling
Dispatch Management
Parts Management
ERP and Service Systems
First-Time Fix Improvement
Bilingual Communication
Food Processing and Packaging Machinery

Visa sponsorship

Not detected in the job text

Keywords

Field Service
Industrial Equipment
Food Processing
Packaging Machinery
Processing Lines
Packaging Lines
Technician Coaching
Equipment Installation
Equipment Maintenance
Equipment Repair
Mechanical Systems
Electrical Systems
Hydraulic Systems
Pneumatic Systems
Control Systems
Schematics
Service Scheduling
Dispatch
Parts Management
ERP
Service Management Systems
First-Time Fix
On-Time Response
Uptime
Service Agreements
Warranty Records
Safety Compliance
Customer Satisfaction
Bilingual Communication

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