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Toptable Group

Restaurant Director, Il Caminetto

Whistler, BC, Canada

Job type: Full-time
Apply by: Mar 27, 2027
Posting language: English
Posted: Sep 28, 2026

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Original job description

Position: Restaurant Director, Il Caminetto

Reports to: Chief Operating Officer, Toptable Group

Location: Whistler, BC

COMPANY PROFILE:

As a storied address in the heart of Whistler’s Village, Il Caminetto has been reimagined by the acclaimed New York-based Rockwell Group into a vibrant, contemporary 160-seat dining room. An understated, nature-inspired interior design speaks to the beauty of the spectacular landscape and plays to the authenticity of the location. The regionally focused menu melds Italian and local flavours to showcase the best of nearby farms and waters.

JOB SUMMARY:

The Restaurant Director will be responsible for overseeing the execution of efficient restaurant operations, as well as maintaining high production, productivity, quality, and customer service standards. Leading by example, this hands-on management role provides a high level of oversight, technical proficiency and operational/personnel support to ensure the smooth execution of day to day operations and scheduled events.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

(Other duties may be assigned as required)

Lead the delivery of an unforgettable culinary experience for guests
Provide leadership, development, and motivation to the team to ensure guest experience is always paramount through consistent delivery of high-quality food and beverages
Own the full guest journey, from reservation to departure
Maintain a service style that is polished, warm, and inviting
Actively engage the floor during service, resolving issues in real time
Maintain and develop a base of regulars, community members and VIP relationships
Execute high-volume service without compromising standards
Develop, implement, and uphold SOPs for all service touchpoints
Partner with the kitchen to ensure timing, flow, and communication
Hire, train, and develop a high-performing FOH team
Set clear expectations around service standards and accountability
Foster a culture that is disciplined, supportive, and hospitality-driven
Own P&L for the restaurant including cost controls including comps, discounts, and waste
Develop and maintain profit and loss controls, inventory levels, food quality controls, and product cost monitoring
Accountable for the development of sales forecasts and responsible for the successful execution of these forecasts
Drive revenue through service, reservation strategy, and floor management
Manage labour to targets without impacting guest experience
Support and elevate the wine and cocktail programs
Ensure team knowledge aligns with an Italian-focused, premium food and beverage offerings
Oversee reservation systems and seating strategy to maximize covers
Balance walk-ins, VIPs, and pacing of the room
Protect the brand voice, aesthetic, and service philosophy
Be detail-obsessed, from music and lighting to table setting
Ensure all fixed assets are in good working condition, oversee preventative maintenance of assets

REQUIRED EXPERIENCE AND QUALIFICATIONS:

An inspiring leader who has proven skills rallying a team to achieve its highest potential and then driving it to the next level
Minimum 8 years of experience in food and beverage industry
Minimum of 5 years of experience in a management role in food and beverage industry preferably within a similar venue
Bachelor’s degree in a related field or an equivalent combination of education and experience
Proven record of effective conflict resolution and service recovery
Acute financial management skills
Effective verbal and written English communication skills
Comfortable with dealing with the media, public speaking, and VIP groups
Strong interpersonal skills with the ability to establishing cooperative working relationships
Familiar with purchasing and sanitation procedures, as well as standard food and beverage equipment maintenance
Strong organizational and time management skills, with the ability to manage in a diverse environment with a focus on guest service
Ability to manage multiple tasks simultaneously
Proficiency in all Microsoft Office applications
Familiarity with restaurant management software
Level 1 and Level 2 Food Safe Certification
Serving It Right License
Excellent professional presentation
Ability to meet the physical demands of the job (i.e. mobility, standing, walking, lifting for the majority of the day)
It is essential to have the flexibility to work evenings, weekends and holidays

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More about this job

Responsibilities

Lead daily restaurant operations and deliver a polished, high-quality guest experience, including service execution, team development, reservations, and coordination with the kitchen. Own the restaurant’s financial performance, sales forecasts, cost controls, staffing, beverage programs, brand standards, and asset maintenance.

Requirements

Requires at least eight years of food and beverage experience, including at least five years in management, preferably in a similar venue, plus a bachelor’s degree or equivalent education and experience. Candidates should demonstrate leadership, financial management, conflict resolution, communication, organizational, and restaurant software skills, and hold Level 1 and Level 2 Food Safe certifications and a Serving It Right license.

Skills

Restaurant Operations
Team Leadership
Guest Experience
Food And Beverage Service
Service Recovery
Financial Management
P&L Management
Cost Control
Sales Forecasting
Labour Management
Reservation Strategy
Inventory Management
Staff Hiring And Development
Conflict Resolution
Food Safety
Microsoft Office

Visa sponsorship

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Keywords

Restaurant Operations
Food And Beverage
Guest Experience
Front Of House
Standard Operating Procedures
P&L Management
Cost Controls
Sales Forecasting
Labour Management
Inventory Management
Reservation Systems
Seating Strategy
Wine Program
Cocktail Program
Service Recovery
Food Safety
Sanitation Procedures
Preventative Maintenance
Microsoft Office
Serving It Right License
VIP Relations
Italian Cuisine

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