Marine Ship Agent - Operations

Company Description TORMAR Shipping Agency is a Canada-based maritime service provider with its main office in Montreal, Quebec and a broad network of agents serving key ports across the country. The company offers 24/7, year-round support that meets and often exceeds the expectations of major global clients. TORMAR’s experienced local operations team is adept at managing the challenges of Canada’s frequently changing and demanding weather conditions. TORMAR emphasizes responsive, customer-focused service and encourages open communication to understand and meet client needs.

Role Description The Operations Executive is a full-time, on-site role based in Vancouver, BC. Key Responsibilities

• Act as the principal point of contact for vessels calling at port
• Coordinate vessel arrivals, berthing, shifting, and departures
• Liaise with port authorities, terminals, pilots, tugs and other government authorities as required.
• Arrange marine services including bunkers, freshwater, provisions, spares, crew changes, and repairs
• Prepare and submit port call documentation, declarations, and reports
• Monitor vessel schedules and provide accurate ETA/ETD updates to principals
• Ensure compliance with local port regulations.
• Handle husbandry matters and crew-related requests
• Track port costs, disbursements, and prepare pro forma and final DA statements
• Provide 24/7 operational support during vessel port calls
• Resolve operational issues promptly to minimize delays and costs
• Be able to attend ships when in port

Qualifications & Experience

• Previous experience as a Marine Ship Agent or in port/vessel operations is an asset
• Seagoing experience or shipping industry background preferred but not a must
• Strong understanding of port operations, documentation, and regulatory requirements
• Excellent communication and coordination skills
• Ability to work under pressure and manage multiple vessel calls simultaneously
• Proficient in MS Office and port management systems
• Willingness to work irregular hours, including nights and weekends

What We Offer

• Competitive salary and benefits package
• Exposure to international shipping operations
• Opportunities for professional growth within the maritime industry
• Dynamic and fast-paced work environment

Job Type: Full-time

Benefits:

• Extended health care

Application question(s):

• Do you have a car to drive to terminals around Vancouver ?

Work Location: In person