Jobs in Canada

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Added 2 months ago
Technical Support Specialist- Fire Pump Controllers
Tornatech
Laval, Quebec
Full-time
Join our Technical Customer Service team at our brand-new Laval facility, where your electrical and troubleshooting expertise will make a real difference. In this role, you won't simply…
Added 11 days ago
Technical Sales Representative
John Brooks
Canada
Full-time
Under the supervision of the Sales Supervisor, the Technical Sales Representative is responsible for providing field technical sales support to customers of John Brooks Company in various…
Added 4 months ago
Technical Sales Representative
John Brooks Company
Remote, Canada
Full-time · Remote
The Technical Sales Representative is responsible for providing field technical sales support to customers of John Brooks Company in various markets and industries. The incumbent will be…
Added 1 month ago
Technical Sales Representative
Liquiteck
Bécancour, QC · Salaberry-de-Valleyfield, QC · Quebec, QC · Gatineau, QC · Saguenay, QC
Full-time
Provide pre-sales advisory support, answer technical questions, conduct product demonstrations, and guide customers to suitable solutions.
Added 1 month ago
Inside Sales Technical Representative
Liquiteck
Salaberry-de-Valleyfield, QC
Full-time
As a member of the internal sales team, you will drive sales and revenue growth through technical and commercial sales activities and customer support. As the primary point of contact, you…
Added 1 month ago
Technical Sales Representative
John Brooks Company
Remote, Canada
Full-time · Remote
The Technical Sales Representative-Outside Sales is responsible for providing field technical sales support to customers of John Brooks Company in various markets and industries. The…
Added 4 months ago
Technical Sales Representative (Atlantic Canada)
John Brooks Company
Remote, Canada
Full-time · Remote
Under the supervision of the Sales Supervisor, the Technical Sales Representative for Atlantic Canada is responsible for providing field technical sales support to customers of John Brooks…
Added 3 months ago
Bilingual Technical Sales Representative
John Brooks Company
Remote, Canada
Full-time · Remote
The Bilingual Technical Sales Representative is responsible for providing field technical sales support to customers of John Brooks Company in various markets and industries. The incumbent…
Added 2 months ago
Sales Support Engineer
Yaskawa America, Inc. - Drives & Motion Division
Calgary, Alberta
Full-time
Yaskawa is currently seeking a Sales Support Engineer to join the team in Yaskawa Canada in Calgary, Alberta. This role will provide technical support and guidance to the outside sales…
Added 2 days ago
EPC Pump Sales - Canada
Ruhrpumpen, Inc.
Remote, Canada
Full-time · Remote
As a Regional Sales Manager, you will serve as the primary point of contact for all Ruhrpumpen sales and customer support activities within your defined territory. You will lead strategic…
Added 1 month ago
Technical Sales & Drafting Specialist (2D/3D CAD Modelling)
ICONIX Waterworks
Langley (District), BC · Langley, BC
Other
Designs 2D/3D detailed drawings and technical models of water-related equipment, including meter and pressure-reducing valve chambers, control systems, and pump stations.
Added 1 month ago
Application Engineering - Proposals
Armstrong Fluid Technology
Toronto, ON
Full-time
The Application Engineer is responsible for providing technical application support, developing engineered solutions, and preparing competitive proposals for HVAC, Fire Pump, and integrated…
Added 2 months ago
OEM Engineer (HVAC Modular Performance Systems)
Armstrong Fluid Technology
Toronto, Ontario
Full-time
…specifications of the current product portfolio and lead projects in support of new opportunities. The role is accountable to provide technical input to enhance design and manufacturing…
Added 17 days ago
Business Development/Product Manager - Process Pumps
Prominent Fluid Controls
Guelph, ON
$70,000 to $95,000 CAD / year
Full-time
…significantly impact the business by driving growth within the Process Pumps portfolio. The role is responsible for identifying new business opportunities, building and strengthening…
Added 20 days ago
Strategic Account Manager
KSB Company
Fort McMurray, AB
The Strategic Account Manager will develop and maintain a customer-specific relationship and establish a sales/spare parts strategy to manage and grow the KSB GIW, Inc. business. This plan…
Added 9 days ago
Bilingual Application Specialist I
John Brooks Company
Remote, Canada
Remote
The Application Specialist I provides technical and sales support to customers by preparing quotations, processing orders, recommending products, and resolving customer inquiries. Working…
Added 9 days ago
Bilingual Application Specialist I
John Brooks
Laval, QC
Full-time
The Application Specialist I provides technical and sales support to customers by preparing quotations, processing orders, recommending products, and resolving customer inquiries. Working…
Added 1 month ago
Application Specialist I
John Brooks
Laval, QC
Full-time
The Application Specialist I provides technical and sales support to customers by preparing quotations, processing orders, recommending products, and resolving customer inquiries. Working…
Added 1 month ago
Application Specialist I
John Brooks
Mississauga, ON
Full-time
The Application Specialist I provides technical and sales support to customers by preparing quotations, processing orders, recommending products, and resolving customer inquiries. Working…
Added 2 days ago
Application Specialist/Engineer
GRUNDFOS
Oakville, ON
Full-time
Are you passionate about delivering exceptional technical support and customer service? Grundfos, a global leader in advanced pump solutions and water technology, is looking for an…
Added 4 months ago
Area Sales Manager - PD Pumps Canada
Ingersoll Rand
Clairmont, Alberta
Full-time
The Milton Roy Canada Sales Leader possesses a high technical aptitude and is accomplished in influencing brand preference, along with ability to articulate the value proposition part of…
Added 18 days ago
Account Manager
Graco
Toronto, ON · Montreal, QC · Quebec, QC
Full-time
Identify and establish effective sales channels to support the customer base with the assigned products and relevant applications.
Added 11 days ago
Infirmier (ère) clinicien (ne) enseignant (e)
Inizio Engage
Laval, QC · Montreal, QC · Pointe-Claire, QC
Part-time
Added 6 days ago
EIT Mechatronics
Weir Minerals
Mississauga, ON
Full-time
Customer & Stakeholder Collaboration: Act as a technical liaison with customers, vendors, and internal teams to understand requirements, provide advice, and support sales and operational…
Added 6 days ago
EIT Mechatronics
Weir
Mississauga, ON
Full-time
Customer & Stakeholder Collaboration: Act as a technical liaison with customers, vendors, and internal teams to understand requirements, provide advice, and support sales and operational…

Tornatech

Technical Support Specialist- Fire Pump Controllers

Laval, QC, Canada

Job type: Full-time
Experience: Minimum of 2 years of experience in a technical electrical, automation, controls, or industrial equipment environment
Posting language: English
Posted: Jun 22, 2026

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Original job description

Discover an opportunity that deserves your attention!

At Tornatech, our mission is to save lives.

Tornatech is a Quebec-based company that has expanded its reach globally with its fire pump controllers. We have established production plants in Belgium and Dubai, and our products are trusted to keep people safe in some of the world's most prestigious buildings, from the Palm Jumeirah in Dubai to Apple Park in California.

Join our Technical Customer Service team at our brand-new Laval facility, where your electrical and troubleshooting expertise will make a real difference. In this role, you won't simply answer customer questions - you'll become a trusted technical advisor, helping customers diagnose issues, recommend solutions, and support the installation and operation of Tornatech fire pump controllers.

Working alongside a team of experienced technical specialists, you'll collaborate closely with Engineering, Production, and Sales while supporting a predominantly North American customer base. If you're passionate about electrical systems, troubleshooting, and solving technical challenges, this opportunity is for you.

Here's Tornatech in action! https://www.youtube.com/watch?v=rm9DORnS3lc

Follow us on LinkedIn : https://www.linkedin.com/company/tornatech-inc/mycompany/

Benefits

Flexible work schedule (day shift)
Choice: Possibility of working in the office and/or teleworking (the team is mostly teleworking)
New plant since 2018; modern and bright
Group insurance and RRSPs with employer participation after 3 months
Employee assistance program and telemedicine
Paid vacation during the holiday season
Very active social committee (go-kart, BBQ, corn maze, bowling, draws, gifts and more)
Micromarket service with quality products and free coffee

Tasks And Responsibilities

Provide technical support to customers regarding the operation, installation, troubleshooting, and maintenance of Tornatech fire pump controllers.
Analyze electrical and control system issues and recommend appropriate technical solutions.
Answer technical questions related to electrical diagrams, manuals, wiring, controller configurations, and product specifications.
Work closely with the Engineering department to validate special applications, custom solutions, and technical feasibility.
Recommend replacement parts, upgrades, or modifications for existing equipment.
Assist customers in diagnosing field issues and follow up to ensure successful resolution.
Coordinate warranty evaluations and technical service requests.
Communicate with suppliers to obtain pricing and lead times for electrical components.
Prepare quotations for controllers and spare parts using company pricing tools.
Collaborate with internal departments to ensure timely resolution of customer requests.
Perform any other related duties assigned by management.

Conditions For Success

College diploma in Electromechanical, Electronic or Electrical, or Automation and Controls, or equivalent required;
Strong understanding of electrical systems, electrical schematics, control panels, and troubleshooting.
Minimum of 2 years of experience in a technical electrical, automation, controls, or industrial equipment environment
Good knowledge of the Microsoft 365 suite;
Good interpersonal skills;
Ability to work with minimal supervision;
Be professional;
Ability to express ideas clearly both orally and in writing;
Be meticulous and organized;
Have a sense of urgency and ability to meet deadlines;
Good judgment and problem-solving skills;
Be independent and reliable.
Customer service experiences an asset;
Knowledge of an ERP system is an asset.

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More about this job

Responsibilities

Provide technical support to customers regarding the operation, installation, troubleshooting, and maintenance of Tornatech fire pump controllers. Collaborate with internal departments to ensure timely resolution of customer requests.

Requirements

A college diploma in Electromechanical, Electronic, Electrical, or Automation and Controls is required, along with a strong understanding of electrical systems and a minimum of 2 years of relevant experience. Good interpersonal skills and the ability to work independently are also essential.

Skills

Electrical Systems
Troubleshooting
Customer Service
Electrical Schematics
Control Panels
Automation
Industrial Equipment
Microsoft 365
Problem-Solving
Communication
Organization
Judgment
Reliability
Interpersonal Skills
Technical Support
Technical Solutions

Benefits

Flexible Work Schedule
Group Insurance
RRSPs with Employer Participation
Employee Assistance Program
Telemedicine
Active Social Committee
Micromarket Service with Quality Products
Free Coffee

Visa sponsorship

Not detected in the job text

Keywords

Fire Pump Controllers
Technical Support
Electrical Systems
Troubleshooting
Control Panels
Automation
Industrial Equipment
Electrical Schematics
Microsoft 365
Customer Service
Technical Solutions
Warranty Evaluations
Telemedicine
Employee Assistance Program
Laval
Quebec
Belgium
Dubai
Palm Jumeirah
Apple Park

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