Mining Operations Manager

Mining Operations Manager - Open to multiple locations

With a focus on safety and mining fleet performance, the Mining Operations Manager will provide operational leadership to the Toromont teams at the Concord Head Office Operations. With a focus on leading safety indicators, ensure that each Toromont branch develops an operational culture of safety and continuous improvement in safety. Ensure that Toromont achieves its financial operational objectives with a focus on technician growth and development, parts loyalty and return on assets. Ensure that each mine site has a focus on fleet performance metrics, which meet the customers’ production targets, product problem management, implementation of technology products and alignment with Caterpillar global account targets.

Job Type: Full Time- Permanent

Compensation: $103, 625.00 - $129,532.50

The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.

As a Mining Operations Manager, YOU will experience:

• Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
• Working for the best in class equipment dealer and with the premium Caterpillar brand
• Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
• Competitive total rewards including: wages, benefits, and premiums (as eligible)
• An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

• Health, Safety and Environmental Champion. Staff development, committee meetings, review of SOP’s, environmental reporting, on-boarding Health and Safety presentation
• Review of monthly fleet performance reports, rationalization of invoicing, management of receivables and dispute resolution, CVA contract health if applicable and negotiations, monthly account review, account management and key influencer relationship growth. 
• Manage, coach and mentor direct reports to achieve site operational metrics (Toromont and customer) along with succession planning and career development plans. Collaborate with Timmins branch, Operations Support and own site teams to best determine go to market strategy for parts and service
• Support equipment and technology transaction via collaboration with Key Account Manager assigned to each site. Develop opportunity targets to ensure a maximized share of wallet on Customer’s Parts and Service spend in collaboration with Product Support Representative.  Must ensure 100% customer loyalty on all major component purchases
• Cost per tonne reduction projects with Customer, Toromont and Caterpillar staff including but not limited to FPC, Scale Studies, Site Assesments, etc. Top 5 product problem management (PPM) by site with corrective action plan and monthly PPM call with Toromont technical communicators and Caterpillar
• Plan, budget and manage all site expenses within established parameters to achieve or exceed financial objectives. CVA contract bi-annual review with liability reviews and controls measures in place if applicable.  Oversee Parts and labour contracts with annual renewals.  Accountable leader for Accounts Receivable for each branch operation

Must-haves for this role:

• Completed post-secondary education with a focus in mining or operations management.
• Minimum 5 years operational experience, preferably in a mining operation
• Health, safety and environmental operational experience with an impeccable performance record
• Superior communication, negotiating, analytical and organizational skills
• Excellent customer service skills
• Strong leadership, coaching and team building skills
• Self-motivated nd able to adapt to changing and multiple priorities
• Experience planning and organization skills with the ability to manage often competing priorities in a fast-paced, deadline drive environment
• Valid Divers License
• Knowledgeable with Microsoft applications along with strong computer skills
• Solid business acumen and the ability to oversee financial operations

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.