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Added 18 mins ago
RB
Engineering Assistant
R.J. Burnside & Associates Limited
Thunder Bay, ON
- Full-time
…learning how engineering projects progress from concept through to construction, this role offers an opportunity to build your experience and grow your…
Added 1 hour ago
TC
Service Advisor
Toromont Cat
Concord, ON
- Full-time
…required. The Service Advisor will also collaborate with the Supervisor and Coordinator to ensure quotes, timelines and process flow are maintained to support accurate and timely WIP…
Added 1 hour ago
Assistant Health & Safety Manager
Salit Steel
Toronto, ON
Coach and empower plant managers, shop supervisors, and construction site superintendents to lead safety talks, site inspections, and transparent hazard reporting.
Added 6 hours ago
EC
civil engineer
Erritt Construction Ltd.
Whitchurch-Stouffville, ON
- Full-time
Act as project or site supervisor for land survey or construction work
Added 8 hours ago
V
CPX Technical Supervisor (Degelis, Quebec, CA)
Vestas
Quebec, QC
- Full-time
This position requires 100% traveling availability, It will be site-based according to open construction projects.
Added 9 hours ago
FO
Travelling Commercial Superintendent - CONTRACT
First Onsite - CA
Saskatoon, SK
- $29 to $34 CAD / hour
- Contract
These are 12-month temporary contracts supporting large-scale construction and restoration work across three First Nations communities. You'll work alongside a full project team and be…
Added 10 hours ago
B-
Operator - II, Open Pit Blast Hole Driller
B2Gold - Nunavut
NU · Nunavut, Canada
- Full-time
Reporting to the Supervisor, Open Pit, this position will be a fly in- fly out 3x3 rotation based in Nunavut, Canada.
Added 11 hours ago
SP
Finishing Labourer
Stubbe's Precast
Harley, ON
- $24 to $28 CAD / hour
- Full-time
Stubbe’s is a family-owned company with more than 40 years of experience. You’ll work with the Finishing Supervisor and your team to make sure installed precast components look their best…
Added 11 hours ago
WG
Mine Supervisor
Wesdome Gold Mines
Eagle River, ON
- Full-time
…quickly. There are many long-tenured employees and a lot of site…
Added 11 hours ago
FO
Travelling Commercial Superintendent - CONTRACT
First Onsite - CA
Winnipeg, MB
- $29 to $34 CAD / hour
- Contract
These are 12-month temporary contracts supporting large-scale construction and restoration work across three First Nations communities. You'll work alongside a full project team and be…
Added 13 hours ago
FO
Travelling Commercial Superintendent - CONTRACT
First Onsite - CA
AB · Calgary, AB
- $29 to $34 CAD / hour
- Contract
These are 12-month temporary contracts supporting large-scale construction and restoration work across three First Nations communities. You'll work alongside a full project team and be…
Added 13 hours ago
FO
Travelling Commercial Superintendent - CONTRACT
First Onsite - CA
Edmonton, AB
- $29 to $34 CAD / hour
- Contract
These are 12-month temporary contracts supporting large-scale construction and restoration work across three First Nations communities. You'll work alongside a full project team and be…
Added 14 hours ago
Security Guard (Casual) - Lower Mainland
Kandor
BC
Pay: $18.25–$23.00 per hour, depending on site assignment
Added 15 hours ago
Operator - II, Open Pit Blast Hole Driller
B2GOLD
NU
Reporting to the Supervisor, Open Pit, this position will be a fly in- fly out 3x3 rotation based in Nunavut, Canada.
Added 15 hours ago
V|
Spécialiste mise en route / Commissioning Specialist
Veolia | North America
Montreal, QC
- Full-time
Diriger des réunions de lancement sur site avec les clients et les responsables
Added 15 hours ago
K
Senior Electrical Designer
Kleinfelder
Calgary, AB
- Full-time
Kleinfelder has been connecting great people to the best work since 1961. We are engineers, scientists, and construction professionals providing solutions that improve our clients’…
Added 15 hours ago
AC
Project Manager
ATS Corporation
Cambridge, ON
- Full-time
Added 15 hours ago
LH
Install Tech - Gutter
Leaf Home
Burlington, ON
- Full-time
Provide excellent customer service experience while on job site
Added 15 hours ago
K
Senior Electrical Designer
Kleinfelder
AB · Edmonton, AB
- Full-time
Kleinfelder has been connecting great people to the best work since 1961. We are engineers, scientists, and construction professionals providing solutions that improve our clients’…
Added 15 hours ago
SO
Construction Administrator/ Project Manager
Salas O'Brien
Ottawa, ON · Greater Ottawa Metropolitan Area
- $90,000 to $120,000 CAD / year
- Full-time
In this role you will: work with your supervisor to develop contract documents and be responsible for the contract administration phase of the project which includes interface with…
Added 15 hours ago
SR
Road Technician 2
Sunbelt Rentals, Inc.
Fort McMurray, AB
- Full-time
…equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a…
Added 15 hours ago
CB
Supply Chain Specialist
Clark Builders
Edmonton, AB
- Full-time
…variety of conveyances. The employee regularly performs work on-site at construction work sites, office locations, and/or off-site venues. The employee must regularly lift and/or move up to…
Added 16 hours ago
ZD
Construction Labourers
Zenterra Developments
Langley (District), BC · Langley, BC
- Full-time
Perform general manual labour tasks as assigned by direct supervisor
Added 16 hours ago
CB
Supply Chain Specialist
Clark Builders
AB · Edmonton, AB
- Full-time
…variety of conveyances. The employee regularly performs work on-site at construction work sites, office locations, and/or off-site venues. The employee must regularly lift and/or move up to…
Added 16 hours ago
SG
Supervisor, Snow Removal (Seasonal)
Skeena Gold + Silver
BC · Kitimat-Stikine A, BC
- Full-time
Reporting directly to Manager, Construction, the Supervisor, Snow Removal is responsible for coordinating daily work activities, supervising labourers, and ensuring safe and efficient snow…

Toromont Cat

Service Advisor

Concord, ON, L4K 1B7, Canada

$59,025.00 - $73,782.50 · Full-time

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Job details

Pay: $59,025.00 - $73,782.50
Job type: Full-time
Experience: Minimum 5 years experience in service operations
Posting language: English
Posted: Nov 2, 2026

Original job description

Toromont Cat is looking for a Service Advisor to join our team in Toronto! This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service Advisor will also collaborate with the Supervisor and Coordinator to ensure quotes, timelines and process flow are maintained to support accurate and timely WIP (work-in-progress) processing.

Pay Type	Full Time, Contract	Until June 30, 2027
Compensation	$59,025.00 - $73,782.50	The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.

As a Service Advisor, YOU will experience:

Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
Working for the best in class equipment dealer and with the premium Caterpillar brand
Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
Competitive total rewards including: wages, benefits, and premiums (as eligible)
An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
Update and manage Service Scheduler in a timely and accurate manner
Schedule both machine repairs and preventative maintenance for the Technicians
Coordinate with Service Supervisor, MSRs and PSSRs to meet all deadlines for machine repairs
Provide customer support for incoming calls and effective follow up during and after machine repairs
Open and structure work orders, check for service letters, where applicable and warranty status, verify customer pay arrangements, history and codes to upload into Service Scheduler
Collaborate with Coordinator to ensure all service reports provided by Technicians are timely and accurate
Source parts and tools during job set-up and provide shipping instructions to the site
Manage local purchases and review work orders for invoicing/uploading and ensure credits and parts have been processed and submitted
Assist with Warranty and Goodwill processing including documentation requirements and no charge claims
Maintain current information cascading to the required Service Supervisors, Product Support Manager, MSRs and PSSR
Review and maintain WIP daily to support the invoicing process and KPIs (Key Indicator Metrics)

Must-haves for this role:

Minimum post-secondary education
Minimum 5 years experience in service operations

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

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More about this job

Responsibilities

Schedule equipment repairs and preventative maintenance, coordinate technicians and service teams, and keep customers informed throughout the repair process. Manage work orders, parts and tools, warranty and goodwill claims, service reports, and daily work-in-progress reviews to support timely invoicing and performance metrics.

Requirements

Requires a minimum of five years of experience in service operations and a minimum of post-secondary education. The role also calls for effective coordination, customer communication, scheduling, and work-order management.

Skills

Service Operations
Repair Scheduling
Preventative Maintenance Scheduling
Customer Support
Work Order Management
Service Scheduler Management
Warranty Processing
Goodwill Processing
Parts Sourcing
Technician Coordination
Work-in-Progress Management
Invoicing
Service Reporting
Deadline Management
Health and Safety Compliance
Environmental Safety

Benefits

Competitive Wages
Benefits
Premiums
Performance-Based or Discretionary Bonuses
Flexible Work Schedules
Training and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Operations
Equipment Repairs
Preventative Maintenance
Service Scheduling
Technicians
Service Supervisor
Work Orders
Service Letters
Warranty Status
Customer Pay Arrangements
Parts Sourcing
Tools
Shipping Instructions
Local Purchases
Invoicing
Warranty Claims
Goodwill Claims
Service Reports
Work-in-Progress
Key Performance Indicators
Caterpillar
Construction
Mining
Power Generation
Health and Safety
Environmental Safety

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