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Added 5 mins ago
TC
Rotational Field Service Technician - Crushing
Toromont Cat
St. John's, NL
- Full-time
Toromont Cat is looking for a Rotational Field Service Technician - Crushing to provide superior service and product expertise to maintain high standards that ensure repairs are completed…
Added 5 mins ago
PH
Laboratory Attendant 2
Public Health Ontario
Peterborough, ON
- Full-time
To provide technical laboratory services to the environmental laboratory and to support laboratory operations for the testing of specimens submitted to PHO Laboratories.
Added 19 mins ago
AE
Mine Planning Technician
Agnico Eagle Mines Limited
Kirkland Lake, ON
- Full-time
Added 19 mins ago
TP
Guardian - Forestry, Recreation, Lands
Trimark People Solutions
Alert Bay, BC
- Full-time
POSITION SUMMARY: Under the direction of the Director of Natural Resources (NR), the NR Stewardship Technician will be responsible for field activities related to 'Namgis natural resource…
Added 20 mins ago
WI
Junior Wildlife Technician - Temporary Seasonal
WSP in Canada
AB · Edmonton, AB
- Temporary
As a Junior Wildlife Technician, you will work alongside WSP wildlife biologists and environmental professionals to complete field surveys and provide wildlife support for construction…
Added 35 mins ago
Junior Wildlife Technician - Temporary Seasonal
WSP
Edmonton, AB
As a Junior Wildlife Technician, you will work alongside WSP wildlife biologists and environmental professionals to complete field surveys and provide wildlife support for construction…
Added 1 hour ago
DC
Civil Engineering Technologist
Dillon Consulting Limited
Chatham-Kent, ON · Windsor, ON · Chatham, ON
- Full-time
…professional consulting firm specializing in planning, engineering, environmental science, and management. With over 25 offices and more than 1100 employees across Canada, we offer a wide…
Added 1 hour ago
DC
Civil Engineering Technologist
Dillon Consulting Limited
Brandon, MB · Winnipeg, MB
- Full-time
…professional consulting firm specializing in planning, engineering, environmental science, and management. With over 25 offices and more than 1100 employees across Canada, we offer a wide…
Added 1 hour ago
Pest Control Technician
West Edmonton Mall Property Inc. (West Edmonton Mall & Fantasyland Hotel)
Edmonton, AB
…representative to when requested towards the common goals of the environmental services department for the…
Added 1 hour ago
Technician
eCycle Solutions Inc.
Brampton, ON
…with a national footprint that focuses on data security and environmental sustainability while maximizing the value of your assets. eCycle partners with our clients to provide a robust,…
Added 1 hour ago
JE
Production Associate
Johnson Electric
Ancaster, ON · Canada - PM Ancaster (General)
- Full-time
Support compliance with Quality, Environmental, Health, and Safety Management Systems.
Added 2 hours ago
DC
Civil Engineering Technologist
Dillon Consulting Limited
Fredericton, NB · Saint John, NB
- Full-time
…professional consulting firm specializing in planning, engineering, environmental science, and management. With over 25 offices and more than 1100 employees across Canada, we offer a wide…
Added 2 hours ago
E
Laboratory Assistant - Eurofins ExperNorth, Inc.
Eurofins
Vaughan, ON
- Up to $43,000 CAD / year
- Full-time
Diploma/Certification from a recognized Laboratory Technician, Biotechnology, or a similar program.
Added 2 hours ago
M
Field Service Technician
Munters
Mississauga, ON
- Full-time
…humidity, temperature, and energy use while reducing their environmental…
Added 2 hours ago
BE
Small Engines Technician
Battlefield Equipment Rentals
Concord, ON
- Full-time
…you. As a key member of the Service team, the Small Engines Technician plays a vital role in keeping our rental fleet and customer equipment operating safely, reliably, and…
Added 2 hours ago
BE
Preventative Maintenance Technician Level 2
Battlefield Equipment Rentals
Toronto, ON
- Full-time
Position: Heavy Equipment Preventative Maintenance Technician Level 2
Added 2 hours ago
BE
Small Engines Technician
Battlefield Equipment Rentals
ON · Mississauga, ON
- Full-time
…you. As a key member of the Service team, the Small Engines Technician plays a vital role in keeping our rental fleet and customer equipment operating safely, reliably, and…
Added 2 hours ago
BE
Mechanic - Shop Foreman
Battlefield Equipment Rentals
ON · Mississauga, ON
- Full-time
Mechanical Experience: Must be either a licensed Heavy Equipment Mechanic or licensed Automotive Technician with a red seal. Must have strong diagnostic and failure analysis skills.…
Added 2 hours ago
E
Laboratory Assistant - Eurofins ExperNorth, Inc.
Eurofins
Vaughan, ON
- $43,000 CAD / year
- Full-time
Diploma/Certification from a recognized Laboratory Technician, Biotechnology, or a similar program.
Added 2 hours ago
WM
Industrial Maintenance Technician/Millwright, Day Shift
Waste Management, Inc. (WM)
Edmonton, AB
- Full-time
…role in maintaining one of North America's largest fleets and environmental services networks. We invest in our people, equipment and training because we know skilled trades professionals…
Added 2 hours ago
Completions Technician
ARC Resources Ltd.
Calgary, AB
…energy company with a strong track record of operational and environmental…
Added 2 hours ago
Manufacturing Technician - Warehouse
INNIO
Welland, ON
The Manufacturing Technician will be a key team member responsible for ensuring smooth material movement and delivery for the manufacturing process. They will ensure the timely, safe and…
Added 3 hours ago
I
Electronic Technician
Innovasea
NS · Bedford, Nova Scotia
- Full-time
Completion of an Electronic Engineering Technician or Technologist diploma program.
Added 4 hours ago
TC
Service Advisor
Toromont Cat
Concord, ON
- Full-time
Added 5 hours ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
Understand and follow all health, safety, environmental, and lockout/tagout procedures, and safely operate tools, equipment, and machinery.

Toromont Cat

Service Advisor

Concord, ON, L4K 1B7, Canada

$59,025.00 - $73,782.50 · Full-time

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Job details

Pay: $59,025.00 - $73,782.50
Job type: Full-time
Experience: Minimum 5 years experience in service operations
Posting language: English
Posted: Nov 2, 2026

Original job description

Toromont Cat is looking for a Service Advisor to join our team in Toronto! This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service Advisor will also collaborate with the Supervisor and Coordinator to ensure quotes, timelines and process flow are maintained to support accurate and timely WIP (work-in-progress) processing.

Pay Type	Full Time, Contract	Until June 30, 2027
Compensation	$59,025.00 - $73,782.50	The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.

As a Service Advisor, YOU will experience:

Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
Working for the best in class equipment dealer and with the premium Caterpillar brand
Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
Competitive total rewards including: wages, benefits, and premiums (as eligible)
An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
Update and manage Service Scheduler in a timely and accurate manner
Schedule both machine repairs and preventative maintenance for the Technicians
Coordinate with Service Supervisor, MSRs and PSSRs to meet all deadlines for machine repairs
Provide customer support for incoming calls and effective follow up during and after machine repairs
Open and structure work orders, check for service letters, where applicable and warranty status, verify customer pay arrangements, history and codes to upload into Service Scheduler
Collaborate with Coordinator to ensure all service reports provided by Technicians are timely and accurate
Source parts and tools during job set-up and provide shipping instructions to the site
Manage local purchases and review work orders for invoicing/uploading and ensure credits and parts have been processed and submitted
Assist with Warranty and Goodwill processing including documentation requirements and no charge claims
Maintain current information cascading to the required Service Supervisors, Product Support Manager, MSRs and PSSR
Review and maintain WIP daily to support the invoicing process and KPIs (Key Indicator Metrics)

Must-haves for this role:

Minimum post-secondary education
Minimum 5 years experience in service operations

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

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More about this job

Responsibilities

Schedule equipment repairs and preventative maintenance, coordinate technicians and service teams, and keep customers informed throughout the repair process. Manage work orders, parts and tools, warranty and goodwill claims, service reports, and daily work-in-progress reviews to support timely invoicing and performance metrics.

Requirements

Requires a minimum of five years of experience in service operations and a minimum of post-secondary education. The role also calls for effective coordination, customer communication, scheduling, and work-order management.

Skills

Service Operations
Repair Scheduling
Preventative Maintenance Scheduling
Customer Support
Work Order Management
Service Scheduler Management
Warranty Processing
Goodwill Processing
Parts Sourcing
Technician Coordination
Work-in-Progress Management
Invoicing
Service Reporting
Deadline Management
Health and Safety Compliance
Environmental Safety

Benefits

Competitive Wages
Benefits
Premiums
Performance-Based or Discretionary Bonuses
Flexible Work Schedules
Training and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Operations
Equipment Repairs
Preventative Maintenance
Service Scheduling
Technicians
Service Supervisor
Work Orders
Service Letters
Warranty Status
Customer Pay Arrangements
Parts Sourcing
Tools
Shipping Instructions
Local Purchases
Invoicing
Warranty Claims
Goodwill Claims
Service Reports
Work-in-Progress
Key Performance Indicators
Caterpillar
Construction
Mining
Power Generation
Health and Safety
Environmental Safety

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