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Added 5 mins ago
Tool Crib Attendant, Maintenance
Elk Valley Resources
Elkford, BC
Reporting to the Senior lead, Maintenance , the Tool Crib Attendant, Maintenance is responsible for the coordination of materials and tooling to support the successful execution of all…
Added 20 mins ago
Sun Life CHC Research & Program Operations Coordinator
Wilfrid Laurier University
Waterloo, ON
Reporting to the Sun Life Centre for Healthy Communities (CHC) Manager, the Research & Program Operations Coordinator supports the coordination, analysis, evaluation, and dissemination of…
Added 20 mins ago
Coordinator, Alumni Relations Awards
University of Toronto
Toronto, ON
Added 20 mins ago
EV
Tool Crib Attendant, Maintenance
Elk Valley Resources
Elkford, BC
- Full-time
Reporting to the Senior lead, Maintenance , the Tool Crib Attendant, Maintenance is responsible for the coordination of materials and tooling to support the successful execution of all…
Added 20 mins ago
CC
Facilities Information System Coordinator
Centennial College
Toronto, ON · Scarborough, ON
- $41.2 to $47.57 CAD / hour
- Full-time
Under the direction of the Associate Director Facilities and Operations, the Facilities Information System Coordinator is responsible for providing data management and systems support for…
Added 20 mins ago
QM
Administrative Assistant
Quantum Management Services Ltd.
Mississauga, ON
- $55,000 to $58,000 CAD / year
- Full-time
We are seeking a highly organized, detail-oriented, and proactive Administrative Coordinator to support the President and department managers within an established organization operating in…
Added 50 mins ago
S
Inventory Coordinator
Sandvik
Surrey, BC · Saskatoon, SK
- Full-time
Currently, we have an opening for an Inventory Coordinator. The Inventory Coordinator is responsible for inventory including inventory management, strategic stock process support and…
Added 50 mins ago
Manager of Manufacturing (QA) - MC2
Westerkirk
Woolwich, ON
…aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians,…
Added 50 mins ago
S
Estimator / Project Coordinator
SERV-A-YARD
Corunna, ON
- Full-time
Company Description Serv-A-Yard, established in 1973, is a trusted full-service landscape maintenance provider serving industrial and commercial clients across Southwestern Ontario. The…
Added 1 hour ago
GN
Maintenance Coordinators (2 positions available)
Guelph Non-Profit Housing Corporation
Guelph, ON
- Volunteer
The Maintenance Coordinators report to the Executive Director of GNPHC. The position supports the effective, efficient, and timely coordination of maintenance services across GNPHC…
Added 1 hour ago
Project coordinator - Deep Foundations
Pomerleau
Contrecoeur, QC · Montreal, QC · Trois-Rivières, QC
As a Project Coordinator within Pomerleau's Civil & Infrastructure division, you will play a key role at the heart of the Deep foundations business unit. You'll manage multiple activities…
Added 1 hour ago
C
YHM - Training Coordinator
Cargojet
Hamilton, ON
- Full-time
…coordination and administration of training programs for Cargojet Maintenance personnel, including the maintenance of training records and requirements. The position may deliver assigned…
Added 1 hour ago
AL
AltaGas - Plant Operator, REEF
AltaGas Ltd.
Prince Rupert, BC
- Full-time
…the Panel Control Operator, Shift Supervisor, and Operations, Maintenance & Project (OMP)…
Added 2 hours ago
NA
Project Coordinator
North America Construction (1993) Ltd. - NAC Constructors Ltd.
St. Thomas, ON
- Full-time
NAC is currently seeking a Project Coordinator to join our Dalewood Water Reclamation Facility Project in St. Thomas, ON.
Added 2 hours ago
Mechanic II (Truck and Transport) (Year Round) (New Minas)
The Government of Nova Scotia
New Minas, NS
Under the general supervision of the Fleet Service Coordinator, the Mechanic II diagnoses equipment failure, repairs, rebuilds and adjusts a variety of government mobile machinery and…
Added 2 hours ago
TC
Service Advisor
Toromont Cat
Concord, ON
- Full-time
…Service Advisor will also collaborate with the Supervisor and Coordinator to ensure quotes, timelines and process flow are maintained to support accurate and timely WIP (work-in-progress)…
Added 3 hours ago
PH
Digital Media Specialist
Provincial Health Services Authority
Vancouver, BC
- Full-time
Performs routine preventative maintenance, support and trouble-shooting on all AV systems, media production and classroom equipment.
Added 3 hours ago
A
Maintenance Coordinator YYZ
AvPosts
Mississauga, ON
- Internship
Reporting to: Maintenance Manager Location: Mississauga, Ontario Schedule: This role works an 11 hour shift (inclusive of 1 hour of unpaid breaks) Closing date: November 13, 2026 The big…
Added 3 hours ago
WC
Service Coordinator
Wiseworth Canada Industries Ltd.
Surrey, BC
- Full-time
We're looking for a friendly, organized, and customer-focused Service Coordinator to join our Lower Mainland service team, based at our head office in Surrey, BC.
Added 3 hours ago
FH
Registered Nurse, Emergency - Specialty Qualified - Royal Columbian Hospital
Fraser Health
New Westminster, BC
- Full-time
…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
Added 4 hours ago
BÉ
Coordinator – Building Maintenance
Bruneau Électrique Inc
Joliette, QC
- Full-time
As the true conductor of operations, you play a key role in planning and the execution of maintenance activities for our buildings and infrastructure.
Added 5 hours ago
CG
Associate Coordinator, People & Culture at Assiniboine Park
Compass Group Canada
Winnipeg, MB
- $22 CAD / hour
- Part-time
The People & Culture Assistant Coordinator, reporting to the Manager, People & Culture provides hands-on support across core HR functions, with a strong emphasis on full-cycle hourly…
Added 5 hours ago
TS
Team Lead Warming Center– Direct Support Worker
The Salvation Army in Canada
Prince Albert, SK
- Part-time
…They will be involved with residents in the establishment and maintenance of a therapeutic…
Added 5 hours ago
TS
Program Coordinator – Warming Centre
The Salvation Army in Canada
Prince Albert, SK
- Full-time
The Program Coordinator – Warming Centre provides direction, support and coaching (including corrective action) to Direct Support Workers during the shift. They provide supervision of…
Added 6 hours ago
V
Network & Telecom Analyst II
Vale
NL
- Full-time
Reporting to the Supervisor, Network & Telecom, the Network & Telecom Analyst II is responsible for the operation, maintenance, support, and continuous improvement of network…

Toromont Cat

Service Advisor

Concord, ON, L4K 1B7, Canada

$59,025.00 - $73,782.50 · Full-time

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Job details

Pay: $59,025.00 - $73,782.50
Job type: Full-time
Experience: Minimum 5 years experience in service operations
Posting language: English
Posted: Nov 2, 2026

Original job description

Toromont Cat is looking for a Service Advisor to join our team in Toronto! This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service Advisor will also collaborate with the Supervisor and Coordinator to ensure quotes, timelines and process flow are maintained to support accurate and timely WIP (work-in-progress) processing.

Pay Type	Full Time, Contract	Until June 30, 2027
Compensation	$59,025.00 - $73,782.50	The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.

As a Service Advisor, YOU will experience:

Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
Working for the best in class equipment dealer and with the premium Caterpillar brand
Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
Competitive total rewards including: wages, benefits, and premiums (as eligible)
An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
Update and manage Service Scheduler in a timely and accurate manner
Schedule both machine repairs and preventative maintenance for the Technicians
Coordinate with Service Supervisor, MSRs and PSSRs to meet all deadlines for machine repairs
Provide customer support for incoming calls and effective follow up during and after machine repairs
Open and structure work orders, check for service letters, where applicable and warranty status, verify customer pay arrangements, history and codes to upload into Service Scheduler
Collaborate with Coordinator to ensure all service reports provided by Technicians are timely and accurate
Source parts and tools during job set-up and provide shipping instructions to the site
Manage local purchases and review work orders for invoicing/uploading and ensure credits and parts have been processed and submitted
Assist with Warranty and Goodwill processing including documentation requirements and no charge claims
Maintain current information cascading to the required Service Supervisors, Product Support Manager, MSRs and PSSR
Review and maintain WIP daily to support the invoicing process and KPIs (Key Indicator Metrics)

Must-haves for this role:

Minimum post-secondary education
Minimum 5 years experience in service operations

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

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More about this job

Responsibilities

Schedule equipment repairs and preventative maintenance, coordinate technicians and service teams, and keep customers informed throughout the repair process. Manage work orders, parts and tools, warranty and goodwill claims, service reports, and daily work-in-progress reviews to support timely invoicing and performance metrics.

Requirements

Requires a minimum of five years of experience in service operations and a minimum of post-secondary education. The role also calls for effective coordination, customer communication, scheduling, and work-order management.

Skills

Service Operations
Repair Scheduling
Preventative Maintenance Scheduling
Customer Support
Work Order Management
Service Scheduler Management
Warranty Processing
Goodwill Processing
Parts Sourcing
Technician Coordination
Work-in-Progress Management
Invoicing
Service Reporting
Deadline Management
Health and Safety Compliance
Environmental Safety

Benefits

Competitive Wages
Benefits
Premiums
Performance-Based or Discretionary Bonuses
Flexible Work Schedules
Training and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Operations
Equipment Repairs
Preventative Maintenance
Service Scheduling
Technicians
Service Supervisor
Work Orders
Service Letters
Warranty Status
Customer Pay Arrangements
Parts Sourcing
Tools
Shipping Instructions
Local Purchases
Invoicing
Warranty Claims
Goodwill Claims
Service Reports
Work-in-Progress
Key Performance Indicators
Caterpillar
Construction
Mining
Power Generation
Health and Safety
Environmental Safety

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