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Added 4 mins ago
E
Laboratory Assistant - Eurofins ExperNorth, Inc.
Eurofins
Vaughan, ON
- Up to $43,000 CAD / year
- Full-time
Cleaning and basic maintenance of laboratory stations and general facilities.
Added 19 mins ago
CE
HVAC Journeyman Mechanic
Carmichael Engineering Ltd.
Edmonton, AB
- Full-time
Added 19 mins ago
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Field Service Technician
Munters
Mississauga, ON
- Full-time
We are looking for a hands-on Field Service Technician who enjoys solving technical problems, working independently, and delivering excellent customer service. In this role, you will travel…
Added 19 mins ago
QI
Information Technology Network Technician
Quantix IT
Woodstock, NB
- Full-time
Role Description The Information Technology Network Technician is a full-time, on-site role based in Woodstock, NB. This role is responsible for supporting and maintaining network and…
Added 19 mins ago
MH
Fleet Technician
Manitoba Hydro
Gillam, MB
- Full-time
Under the general direction of the Senior Fleet Technician(s) or Maintenance Supervisor, will provide technical expertise beyond the Fleet Technician I level in the performance and planning…
Added 19 mins ago
RS
Phased Array Technician - Pipeline Integrity
Rockwood Service Corporation
Edmonton, AB
- Full-time
…North America. Our wide array of services is tailored towards maintenance, integrity, construction for both facility and pipeline sectors to a range of industries. As a company driven on…
Added 34 mins ago
BE
Small Engines Technician
Battlefield Equipment Rentals
Concord, ON
- Full-time
…you. As a key member of the Service team, the Small Engines Technician plays a vital role in keeping our rental fleet and customer equipment operating safely, reliably, and…
Added 34 mins ago
BE
Preventative Maintenance Technician Level 2
Battlefield Equipment Rentals
Toronto, ON
- Full-time
Position: Heavy Equipment Preventative Maintenance Technician Level 2
Added 34 mins ago
BE
Small Engines Technician
Battlefield Equipment Rentals
ON · Mississauga, ON
- Full-time
…you. As a key member of the Service team, the Small Engines Technician plays a vital role in keeping our rental fleet and customer equipment operating safely, reliably, and…
Added 34 mins ago
BE
Mechanic - Shop Foreman
Battlefield Equipment Rentals
ON · Mississauga, ON
- Full-time
Mechanical Experience: Must be either a licensed Heavy Equipment Mechanic or licensed Automotive Technician with a red seal. Must have strong diagnostic and failure analysis skills.…
Added 34 mins ago
PA
Calibration Technician
Pursuit Aerospace
Pointe-Claire, QC
- Full-time
We are seeking a Tool Calibration technician for our Montreal, CA location. The technician will be responsible for establishing test and measurement procedures, calibrating, maintaining,…
Added 49 mins ago
SC
Agriculture Equipment Mechanic
South Country Equipment
Regina, SK
- Full-time
The maintenance and repair of John Deere equipment
Added 49 mins ago
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Facility Services Manager
BGIS
North Bay, ON
- Full-time
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.
Added 49 mins ago
SC
Agriculture Equipment Mechanic
South Country Equipment
Raymore, SK
- Full-time
The maintenance and repair of John Deere equipment
Added 49 mins ago
E
Laboratory Assistant - Eurofins ExperNorth, Inc.
Eurofins
Vaughan, ON
- $43,000 CAD / year
- Full-time
Cleaning and basic maintenance of laboratory stations and general facilities.
Added 49 mins ago
M
Service Technician
Motion
Sudbury, ON · Lively, ON
- Full-time
Under direct supervision, the Service Technician repairs, services, and builds standard and custom systems for hydraulic, fluid power, electrical, and mechanical systems.
Added 49 mins ago
SA
Aircraft Maintenance Engineer
Saxon Aerospace
Calgary, AB
- Contract
Aircraft Maintenance Engineer Contract– Mechanics, Avionics, Structures with Dash 8 Experience
Added 49 mins ago
WM
Industrial Maintenance Technician/Millwright, Day Shift
Waste Management, Inc. (WM)
Edmonton, AB
- Full-time
Are you seeking a safer work environment as a Plant Maintenance Technician? Is your family’s financial security important to you? Aspiring to advance in your Plant Maintenance Technician…
Added 49 mins ago
T
Area Service Technician
TLD
Dorval, QC
- Full-time
TLD is seeking an experienced Area Service Technician (AST) to support our customers throughout the Montreal region and surrounding areas. The AST serves as the face of TLD, providing…
Added 49 mins ago
Agriculture Equipment Mechanic
South Country Equipment
Raymore, SK
The maintenance and repair of John Deere equipment
Added 49 mins ago
Agriculture Equipment Mechanic
South Country Equipment
Regina, SK
The maintenance and repair of John Deere equipment
Added 49 mins ago
CC
Slot Technician
Cascades Casino
London, ON
- Part-time
…is maximizing uptime of the slot machines with preventative maintenance and repair. You will help keep the excitement on the gaming floor by leading projects such as theme conversions and…
Added 49 mins ago
Manufacturing Technician - Warehouse
INNIO
Welland, ON
The Manufacturing Technician will be a key team member responsible for ensuring smooth material movement and delivery for the manufacturing process. They will ensure the timely, safe and…
Added 1 hour ago
I
Electronic Technician
Innovasea
NS · Bedford, Nova Scotia
- Full-time
Take a lead role in the planning and execution of a Total Productive Maintenance program:
Added 1 hour ago
Field Service Technician - Canada
Makino
Toronto, ON
A Field Service Technician is a member of a Customer Support Department assigned to a Product Team or Process Team. A Product Team or Process Team is to provide detailed technical knowledge…

Toromont Cat

Service Advisor

Concord, ON, L4K 1B7, Canada

$59,025.00 - $73,782.50 · Full-time

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Job details

Pay: $59,025.00 - $73,782.50
Job type: Full-time
Experience: Minimum 5 years experience in service operations
Posting language: English
Posted: Nov 2, 2026

Original job description

Toromont Cat is looking for a Service Advisor to join our team in Toronto! This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service Advisor will also collaborate with the Supervisor and Coordinator to ensure quotes, timelines and process flow are maintained to support accurate and timely WIP (work-in-progress) processing.

Pay Type	Full Time, Contract	Until June 30, 2027
Compensation	$59,025.00 - $73,782.50	The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.

As a Service Advisor, YOU will experience:

Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
Working for the best in class equipment dealer and with the premium Caterpillar brand
Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
Competitive total rewards including: wages, benefits, and premiums (as eligible)
An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
Update and manage Service Scheduler in a timely and accurate manner
Schedule both machine repairs and preventative maintenance for the Technicians
Coordinate with Service Supervisor, MSRs and PSSRs to meet all deadlines for machine repairs
Provide customer support for incoming calls and effective follow up during and after machine repairs
Open and structure work orders, check for service letters, where applicable and warranty status, verify customer pay arrangements, history and codes to upload into Service Scheduler
Collaborate with Coordinator to ensure all service reports provided by Technicians are timely and accurate
Source parts and tools during job set-up and provide shipping instructions to the site
Manage local purchases and review work orders for invoicing/uploading and ensure credits and parts have been processed and submitted
Assist with Warranty and Goodwill processing including documentation requirements and no charge claims
Maintain current information cascading to the required Service Supervisors, Product Support Manager, MSRs and PSSR
Review and maintain WIP daily to support the invoicing process and KPIs (Key Indicator Metrics)

Must-haves for this role:

Minimum post-secondary education
Minimum 5 years experience in service operations

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

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More about this job

Responsibilities

Schedule equipment repairs and preventative maintenance, coordinate technicians and service teams, and keep customers informed throughout the repair process. Manage work orders, parts and tools, warranty and goodwill claims, service reports, and daily work-in-progress reviews to support timely invoicing and performance metrics.

Requirements

Requires a minimum of five years of experience in service operations and a minimum of post-secondary education. The role also calls for effective coordination, customer communication, scheduling, and work-order management.

Skills

Service Operations
Repair Scheduling
Preventative Maintenance Scheduling
Customer Support
Work Order Management
Service Scheduler Management
Warranty Processing
Goodwill Processing
Parts Sourcing
Technician Coordination
Work-in-Progress Management
Invoicing
Service Reporting
Deadline Management
Health and Safety Compliance
Environmental Safety

Benefits

Competitive Wages
Benefits
Premiums
Performance-Based or Discretionary Bonuses
Flexible Work Schedules
Training and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Operations
Equipment Repairs
Preventative Maintenance
Service Scheduling
Technicians
Service Supervisor
Work Orders
Service Letters
Warranty Status
Customer Pay Arrangements
Parts Sourcing
Tools
Shipping Instructions
Local Purchases
Invoicing
Warranty Claims
Goodwill Claims
Service Reports
Work-in-Progress
Key Performance Indicators
Caterpillar
Construction
Mining
Power Generation
Health and Safety
Environmental Safety

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