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Added 2 mins ago
A
Maintenance and Reliability Manager
Agropur
Boisbriand, QC
- Full-time
Agropur is looking for a Maintenance and Reliability Manager to join its new automated distribution centre in Boisbriand.
Added 17 mins ago
SP
Program Manager, Major Projects.
Spark Power
AB · Edmonton, AB
- Full-time
During periods when this role is not directly executing an active project or program, the Program Manager, Major Projects is integrated into Spark Power's commercial operations, supporting…
Added 17 mins ago
SP
Application Support Analyst
Spark Power
Remote, Canada
- Full-time
- Remote
Spark Power is the leading independent provider of end-to-end electrical services and operations and maintenance services to the industrial, utility, and renewable asset markets in North…
Added 17 mins ago
Civil Engineer II - Senior Waterworks Design Engineer - REPOST
City of Vancouver
Vancouver, BC
…requirements for development proposals; supports water system maintenance and operations; and provides long range asset planning in branch, departmental and city-wide planning…
Added 17 mins ago
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Analyst (Scheduler), Project Controls
EPCOR
AB · Edmonton, Alberta
- Full-time
- Temporary
…recovery opportunities. Partnering closely with Project Managers, Operations, and other stakeholders, you will support informed decision-making through schedule analysis, resource planning,…
Added 17 mins ago
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Maintenance Manager
Thorens - Executive Search Specialists
Toronto, ON · Etobicoke, ON
- Full-time
We are seeking a hands-on and forward-thinking Maintenance Manager to lead and strengthen maintenance operations within a highly automated manufacturing environment in the Greater Toronto…
Added 46 mins ago
Hotel Maintenance Manager
West Edmonton Mall Property Inc. (West Edmonton Mall & Fantasyland Hotel)
Edmonton, AB
The Hotel Maintenance Manager is accountable for the overall performance and direction of the maintenance department supporting Fantasyland Hotel and West Edmonton Mall Inn. The role leads…
Added 46 mins ago
Manager of Manufacturing (QA) - MC2
Westerkirk
Woolwich, ON
…aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians,…
Added 47 mins ago
PI
Unix Support
Pantheon Inc
Regina, SK
- Contract
Knowledge of data centre operations, hardware maintenance, and infrastructure security.
Added 47 mins ago
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Manufacturing Quality Assurance Manager
Prysmian
Prescott, ON
- Full-time
This position reports to the Canada Regional Quality Manager. The Prescott, ON, Canada facility produces low voltage, and medium voltage power cables. The Quality Manager will be…
Added 1 hour ago
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Facility Services Manager
BGIS
North Bay, ON
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 1 hour ago
B
Facility Manager III
BGIS
Montreal, QC
- Full-time
…objectives, performance evaluation and communicating vision for operations and maintenance; supervise facility…
Added 1 hour ago
WM
Industrial Maintenance Technician/Millwright, Day Shift
Waste Management, Inc. (WM)
Edmonton, AB
- Full-time
…electrical motors, pulleys, shafts, and bearings. As a Plant Maintenance Technician, you'll jump into action when systems fail, using your skills to quickly identify and fix issues,…
Added 1 hour ago
System Control Centre - Senior System Operator
Elexicon Energy Inc.
Ajax, ON
…passionate about what they do and are engaged in day-to-day operations, projects and initiatives to support Our Why of empowering the communities we serve and helping customers create the…
Added 2 hours ago
DF
Systems Engineer
DUCA Financial Services Credit Union Ltd.
Toronto, ON · North York, ON
- Full-time
The Systems Engineer will support the build, deployment, maintenance, and monitoring of DUCA’s information technology systems and processes, comprised of physical and cloud hypervisor…
Added 2 hours ago
TC
Service Advisor
Toromont Cat
Concord, ON
- Full-time
Toromont Cat is looking for a Service Advisor to join our team in Toronto! This position will provide technical direction and accountability for scheduling all equipment repairs with both…
Added 3 hours ago
A
Maintenance Coordinator YYZ
AvPosts
Mississauga, ON
- Internship
Reporting to: Maintenance Manager Location: Mississauga, Ontario Schedule: This role works an 11 hour shift (inclusive of 1 hour of unpaid breaks) Closing date: November 13, 2026 The big…
Added 3 hours ago
SA
Engineering Manager - Production & Energy
Standard Aero
Winnipeg, MB
- Full-time
The Production & Energy Engineering Manager provides technical leadership and oversight for the combined Energy and Production Engineering teams. This role is responsible for supporting…
Added 3 hours ago
SA
Engineering Manager - Repair & Process
Standard Aero
Winnipeg, MB
- Full-time
The Repair Development & Process Engineering Manager provides technical leadership and oversight for the combined Repair Development and Process Engineering teams. This role is responsible…
Added 3 hours ago
TH
Plastic & Reconstructive Surgeon
The Hospital for Sick Children
Toronto, ON
- Full-time
…quality improvement infrastructure and support the ongoing maintenance of American Burn Association (ABA) verification standards. The Paediatric Burn Program at the Hospital for Sick…
Added 5 hours ago
CG
Assistant Manager, Banquets & Catering
Compass Group Canada
Winnipeg, MB
- Full-time
The Assistant Manager, Banquets & Catering will be responsible for managing the operations and maintaining profitable banquets while achieving revenue targets and meeting budgeted margins.…
Added 5 hours ago
TS
Program Coordinator – Warming Centre
The Salvation Army in Canada
Prince Albert, SK
- Full-time
…and everyone living in it. They direct the team and ensure operations are efficient, safe, and secure. The Program Coordinator – Warming Centre shall ensure guests’ safety while interacting…
Added 5 hours ago
Audi Service Technician
The Jim Pattison Auto Group
Edmonton, AB
…join our dealership. In this role, you will serve as a key technical leader within the Service Department, providing mentorship, guidance, and support to the technician team while ensuring…
Added 9 hours ago
TS
Program Coordinator – Warming Centre
The Salvation Army Canada and Bermuda Territory
Prince Albert, SK
- Full-time
…and everyone living in it. They direct the team and ensure operations are efficient, safe, and secure. The Program Coordinator – Warming Centre shall ensure guests’ safety while interacting…
Added 9 hours ago
TA
Inventory and Component Repair Sr. Manager
Top Aces
Saguenay, QC
- Full-time
The Inventory and Component Repair Sr. Manager (Inv and CR Sr. Manager) is responsible for leading inventory control and internal component repair operations at the Bagotville Repair Shop…

Toromont Cat

Service Advisor

Concord, ON, L4K 1B7, Canada

$59,025.00 - $73,782.50 · Full-time

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Job details

Pay: $59,025.00 - $73,782.50
Job type: Full-time
Experience: Minimum 5 years experience in service operations
Posting language: English
Posted: Nov 2, 2026

Original job description

Toromont Cat is looking for a Service Advisor to join our team in Toronto! This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service Advisor will also collaborate with the Supervisor and Coordinator to ensure quotes, timelines and process flow are maintained to support accurate and timely WIP (work-in-progress) processing.

Pay Type	Full Time, Contract	Until June 30, 2027
Compensation	$59,025.00 - $73,782.50	The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.

As a Service Advisor, YOU will experience:

Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
Working for the best in class equipment dealer and with the premium Caterpillar brand
Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
Competitive total rewards including: wages, benefits, and premiums (as eligible)
An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
Update and manage Service Scheduler in a timely and accurate manner
Schedule both machine repairs and preventative maintenance for the Technicians
Coordinate with Service Supervisor, MSRs and PSSRs to meet all deadlines for machine repairs
Provide customer support for incoming calls and effective follow up during and after machine repairs
Open and structure work orders, check for service letters, where applicable and warranty status, verify customer pay arrangements, history and codes to upload into Service Scheduler
Collaborate with Coordinator to ensure all service reports provided by Technicians are timely and accurate
Source parts and tools during job set-up and provide shipping instructions to the site
Manage local purchases and review work orders for invoicing/uploading and ensure credits and parts have been processed and submitted
Assist with Warranty and Goodwill processing including documentation requirements and no charge claims
Maintain current information cascading to the required Service Supervisors, Product Support Manager, MSRs and PSSR
Review and maintain WIP daily to support the invoicing process and KPIs (Key Indicator Metrics)

Must-haves for this role:

Minimum post-secondary education
Minimum 5 years experience in service operations

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

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More about this job

Responsibilities

Schedule equipment repairs and preventative maintenance, coordinate technicians and service teams, and keep customers informed throughout the repair process. Manage work orders, parts and tools, warranty and goodwill claims, service reports, and daily work-in-progress reviews to support timely invoicing and performance metrics.

Requirements

Requires a minimum of five years of experience in service operations and a minimum of post-secondary education. The role also calls for effective coordination, customer communication, scheduling, and work-order management.

Skills

Service Operations
Repair Scheduling
Preventative Maintenance Scheduling
Customer Support
Work Order Management
Service Scheduler Management
Warranty Processing
Goodwill Processing
Parts Sourcing
Technician Coordination
Work-in-Progress Management
Invoicing
Service Reporting
Deadline Management
Health and Safety Compliance
Environmental Safety

Benefits

Competitive Wages
Benefits
Premiums
Performance-Based or Discretionary Bonuses
Flexible Work Schedules
Training and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Operations
Equipment Repairs
Preventative Maintenance
Service Scheduling
Technicians
Service Supervisor
Work Orders
Service Letters
Warranty Status
Customer Pay Arrangements
Parts Sourcing
Tools
Shipping Instructions
Local Purchases
Invoicing
Warranty Claims
Goodwill Claims
Service Reports
Work-in-Progress
Key Performance Indicators
Caterpillar
Construction
Mining
Power Generation
Health and Safety
Environmental Safety

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