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Added 3 mins ago
A
Therapeutic Specialist, Vision Care – Manitoba and Saskatchewan
AbbVie
Saskatoon, SK · Regina, Saskatchewan
- Full-time
…across Manitoba and Saskatchewan. Reporting to the District Manager, Vision Care, Ontario and Prairies, you will manage key customer accounts, develop meaningful partnerships, and drive…
Added 3 mins ago
A
Therapeutic Specialist, Vision Care – Manitoba and Saskatchewan
AbbVie
Regina, SK
- Full-time
…across Manitoba and Saskatchewan. Reporting to the District Manager, Vision Care, Ontario and Prairies, you will manage key customer accounts, develop meaningful partnerships, and drive…
Added 3 mins ago
A
Therapeutic Specialist, Vision Care – Manitoba and Saskatchewan
AbbVie
Winnipeg, MB · Regina, Saskatchewan
- Full-time
…across Manitoba and Saskatchewan. Reporting to the District Manager, Vision Care, Ontario and Prairies, you will manage key customer accounts, develop meaningful partnerships, and drive…
Added 3 mins ago
WS
IT Project Director (12 month temporary)
Workplace Safety and Insurance Board (WSIB)
Toronto, ON · Scarborough, Canada
- Full-time
…or interconnected project workstreams, ideally as a Program Manager, Project Director, or highly experienced Senior IT Project Manager…
Added 3 mins ago
AD
Shipper / Receiver
Avery Dennison
Kitchener, ON
- $18 to $23 CAD / hour
- Full-time
Perform other duties as assigned by the manager.
Added 3 mins ago
STEM Manager – Thunder Bay Community Engagement
Science North
Thunder Bay, ON
STEM Manager – Thunder Bay Community Engagement
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Branch Operations Administrator/Receptionist
BMO
Victoria, BC · VIEW
- Full-time
Collaborates with internal and external stakeholders in order to deliver on business objectives.
Added 3 mins ago
LC
Merchandising Manager, Nature's Treasure
Loblaw Companies Limited
Hamilton, ON
- Full-time
The Merchandising Manager is a pivotal role which provides required support to the Senior Merchandising Manager, Nature’s Treasure, Director of Merchandising and Franchisees to develop and…
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Maintenance Planner
Agropur
Quebec, QC
- Full-time
Reporting to the Maintenance Manager, the Maintenance Planner is responsible for planning and coordinating the execution of scheduled maintenance activities at the plant. The incumbent is…
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Registered Nurse - Part Time MGHT
AgeCare
Toronto, ON · Multi-Generation Toronto
- Part-time
The campus includes a 122-bed Ismaili Ethnocultural Designated Long-Term Care Home. AgeCare has been appointed as the manager of the Generations Toronto long-term care home and is…
Added 3 mins ago
Registered Nurse - Full Time MGHT
AgeCare
Toronto, ON · Multi-Generation Toronto
The campus includes a 122-bed Ismaili Ethnocultural Designated Long-Term Care Home. AgeCare has been appointed as the manager of the Generations Toronto long-term care home and is…
Added 3 mins ago
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Retail Supervisor - Full Time (Niagara On The Lake)
PUMA
Niagara-on-the-Lake, ON · Outlet Niagara on the Lake
- Full-time
Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees,
Added 3 mins ago
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Merchandising Associate Part Time - OAKVILLE TRAFALGAR
The Home Depot
Oakville, ON
- Part-time
Maintain, order, and install display material/signage/brochures
Added 3 mins ago
NY
Food Security Coordinator
North York Women's Shelter
Toronto, ON · North York, Ontario
- Full-time
Maintain, order, stock and maintain inventory of food, supplies and/or kitchen utensils in consultation with Programs and Services Manager or designate.
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Operations Project Manager
WithBureau
Vancouver, BC
- Full-time
The Operations Project Manager owns delivery for Bureau's larger client accounts, from signed order through to a Perfect Install: every booth Fully Complete, on the promised date, with a…
Added 3 mins ago
CS
Casual Educational Assistants - Multiple Locations - #4168
Chinook School Division #211
Swift Current, SK
- Full-time
…assisting with the educational program of selected students in order to improve the students' instructional learning…
Added 4 mins ago
YR
Secondary Long Term Occasional (LTO) 33.33% Special Education - YREM
York Region District School Board
Newmarket, ON
- Full-time
…applicants are required to register with Apply to Education in order to submit an online application prior to the closing date identified on the posting. All postings will close at 11:30…
Added 4 mins ago
YR
Secondary Long Term Occasional (LTO) 67% Family Studies (1 section HFC3M1 and 1 section HFA4U1)
York Region District School Board
Maple, ON
- Full-time
…applicants are required to register with Apply to Education in order to submit an online application prior to the closing date identified on the posting. All postings will close at 11:30…
Added 4 mins ago
YR
Secondary Long Term Occasional (LTO) 100% - NDW4M1; CHC2D1; NDA3M1
York Region District School Board
Newmarket, ON
- Full-time
…applicants are required to register with Apply to Education in order to submit an online application prior to the closing date identified on the posting. All postings will close at 11:30…
Added 4 mins ago
YR
Secondary Long Term Occasional (LTO)100% Special Education (3 sections ASD Community Class)
York Region District School Board
Maple, ON
- Full-time
…applicants are required to register with Apply to Education in order to submit an online application prior to the closing date identified on the posting. All postings will close at 11:30…
Added 4 mins ago
YR
Secondary Long Term Occasional (LTO) 33% French (1 section FSF1O1)
York Region District School Board
Maple, ON
- Full-time
…applicants are required to register with Apply to Education in order to submit an online application prior to the closing date identified on the posting. All postings will close at 11:30…
Added 4 mins ago
YR
Secondary Long Term Occasional (LTO) 100% English (ENG2D1, ENG2D1, ENG4UZ)
York Region District School Board
Markham, ON
- Full-time
…applicants are required to register with Apply to Education in order to submit an online application prior to the closing date identified on the posting. All postings will close at 11:30…
Added 4 mins ago
YR
Secondary Long Term Occasional (LTO) 100% Science (SNC1W1/SNC1WG/SCH3U)
York Region District School Board
Richmond Hill, ON
- Full-time
…applicants are required to register with Apply to Education in order to submit an online application prior to the closing date identified on the posting. All postings will close at 11:30…
Added 4 mins ago
HC
LTO - Primary Team Member (1.00 FTE)
Halton Catholic District School Board
Milton, ON
- Full-time
…teacher applicants from the Elementary Teacher bargaining in order of seniority. In the event the assignment remains unfilled, qualified applications from the Occasional Roster will be…
Added 4 mins ago
AD
Shipper / Receiver
Avery Dennison
Kitchener, ON
- $18 to $23 CAD / hour
- Full-time
Perform other duties as assigned by the manager.

Toromont Cat

Service Advisor

Concord, ON, L4K 1B7, Canada

$59,025.00 - $73,782.50 · Full-time

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Job details

Pay: $59,025.00 - $73,782.50
Job type: Full-time
Experience: Minimum 5 years experience in service operations
Posting language: English
Posted: Nov 2, 2026

Original job description

Toromont Cat is looking for a Service Advisor to join our team in Toronto! This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service Advisor will also collaborate with the Supervisor and Coordinator to ensure quotes, timelines and process flow are maintained to support accurate and timely WIP (work-in-progress) processing.

Pay Type	Full Time, Contract	Until June 30, 2027
Compensation	$59,025.00 - $73,782.50	The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.

As a Service Advisor, YOU will experience:

Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
Working for the best in class equipment dealer and with the premium Caterpillar brand
Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
Competitive total rewards including: wages, benefits, and premiums (as eligible)
An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
Update and manage Service Scheduler in a timely and accurate manner
Schedule both machine repairs and preventative maintenance for the Technicians
Coordinate with Service Supervisor, MSRs and PSSRs to meet all deadlines for machine repairs
Provide customer support for incoming calls and effective follow up during and after machine repairs
Open and structure work orders, check for service letters, where applicable and warranty status, verify customer pay arrangements, history and codes to upload into Service Scheduler
Collaborate with Coordinator to ensure all service reports provided by Technicians are timely and accurate
Source parts and tools during job set-up and provide shipping instructions to the site
Manage local purchases and review work orders for invoicing/uploading and ensure credits and parts have been processed and submitted
Assist with Warranty and Goodwill processing including documentation requirements and no charge claims
Maintain current information cascading to the required Service Supervisors, Product Support Manager, MSRs and PSSR
Review and maintain WIP daily to support the invoicing process and KPIs (Key Indicator Metrics)

Must-haves for this role:

Minimum post-secondary education
Minimum 5 years experience in service operations

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

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More about this job

Responsibilities

Schedule equipment repairs and preventative maintenance, coordinate technicians and service teams, and keep customers informed throughout the repair process. Manage work orders, parts and tools, warranty and goodwill claims, service reports, and daily work-in-progress reviews to support timely invoicing and performance metrics.

Requirements

Requires a minimum of five years of experience in service operations and a minimum of post-secondary education. The role also calls for effective coordination, customer communication, scheduling, and work-order management.

Skills

Service Operations
Repair Scheduling
Preventative Maintenance Scheduling
Customer Support
Work Order Management
Service Scheduler Management
Warranty Processing
Goodwill Processing
Parts Sourcing
Technician Coordination
Work-in-Progress Management
Invoicing
Service Reporting
Deadline Management
Health and Safety Compliance
Environmental Safety

Benefits

Competitive Wages
Benefits
Premiums
Performance-Based or Discretionary Bonuses
Flexible Work Schedules
Training and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Operations
Equipment Repairs
Preventative Maintenance
Service Scheduling
Technicians
Service Supervisor
Work Orders
Service Letters
Warranty Status
Customer Pay Arrangements
Parts Sourcing
Tools
Shipping Instructions
Local Purchases
Invoicing
Warranty Claims
Goodwill Claims
Service Reports
Work-in-Progress
Key Performance Indicators
Caterpillar
Construction
Mining
Power Generation
Health and Safety
Environmental Safety

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