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Added 1 min ago
SC
Agriculture Equipment Mechanic
South Country Equipment
Regina, SK
- Full-time
Our technicians are the heart of our service department and play a vital role in keeping farmers going. Using our advanced diagnostic software you will inspect, diagnose and repair our…
Added 1 min ago
B
Facility Services Manager
BGIS
North Bay, ON
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 1 min ago
SC
Agriculture Equipment Mechanic
South Country Equipment
Raymore, SK
- Full-time
Our technicians are the heart of our service department and play a vital role in keeping farmers going. Using our advanced diagnostic software you will inspect, diagnose and repair our…
Added 1 min ago
E
Laboratory Assistant - Eurofins ExperNorth, Inc.
Eurofins
Vaughan, ON
- $43,000 CAD / year
- Full-time
Diploma/Certification from a recognized Laboratory Technician, Biotechnology, or a similar program.
Added 1 min ago
M
Service Technician
Motion
Sudbury, ON · Lively, ON
- Full-time
Under direct supervision, the Service Technician repairs, services, and builds standard and custom systems for hydraulic, fluid power, electrical, and mechanical systems.
Added 1 min ago
SA
Aircraft Maintenance Engineer
Saxon Aerospace
Calgary, AB
- Contract
Accurately interpret manuals, service bulletins, wiring diagrams, system schematics, engineering orders, test documents and manufacturer’s installation manuals
Added 1 min ago
WM
Industrial Maintenance Technician/Millwright, Day Shift
Waste Management, Inc. (WM)
Edmonton, AB
- Full-time
Whether you want to become a lead technician, supervisor, trainer or manager, opportunities exist to grow your career.
Added 1 min ago
T
Area Service Technician
TLD
Dorval, QC
- Full-time
TLD is seeking an experienced Area Service Technician (AST) to support our customers throughout the Montreal region and surrounding areas. The AST serves as the face of TLD, providing…
Added 1 min ago
Completions Technician
ARC Resources Ltd.
Calgary, AB
We are currently seeking a Completions Technician, who will be responsible for providing engineering and administrative support to the Completions department throughout ARC’s core…
Added 1 min ago
Agriculture Equipment Mechanic
South Country Equipment
Raymore, SK
Our technicians are the heart of our service department and play a vital role in keeping farmers going. Using our advanced diagnostic software you will inspect, diagnose and repair our…
Added 1 min ago
Agriculture Equipment Mechanic
South Country Equipment
Regina, SK
Our technicians are the heart of our service department and play a vital role in keeping farmers going. Using our advanced diagnostic software you will inspect, diagnose and repair our…
Added 1 min ago
CC
Slot Technician
Cascades Casino
London, ON
- Part-time
…interacting with customers while delivering exceptional customer…
Added 32 mins ago
I
Office Administrator
IICRC
Grande Prairie, AB
- Full-time
Previous office administration or customer service experience.
Added 32 mins ago
System Control Centre - Co-Op Student (12-16 Month Term)
Elexicon Energy Inc.
Ajax, ON
…through looking for and being involved in the improvements to SCC service delivery and work management. This may include, but is not limited to policies, procedures,…
Added 32 mins ago
System Control Centre - System Operator/System Operator Apprentice (4 Openings)
Elexicon Energy Inc.
Ajax, ON
Provide excellent service and support to customers, internal clients and other parties, in a polite and courteous manner.
Added 32 mins ago
I
Electronic Technician
Innovasea
NS · Bedford, Nova Scotia
- Full-time
Completion of an Electronic Engineering Technician or Technologist diploma program.
Added 46 mins ago
Field Service Technician - Canada
Makino
Toronto, ON
A Field Service Technician is a member of a Customer Support Department assigned to a Product Team or Process Team. A Product Team or Process Team is to provide detailed technical knowledge…
Added 1 hour ago
VF
Equipment Technician | Daly City, CA
Vixxo Facility Solutions
Field, BC
- Full-time
Vixxo is seeking a full-time, Experienced Equipment Technician to manage a territory that includes San Jose, CA, and the surrounding areas. Compensation ranges from $23 to $30 per hour,…
Added 1 hour ago
NS
Pharmacist - Clinical Pharmacy
Nova Scotia Health Authority
Halifax, NS
- Full-time
…This pharmacist will work closely with the Research Pharmacy Technician and Manager to support drug related clinical trials including building in the…
Added 1 hour ago
TC
Service Advisor
Toromont Cat
Concord, ON
- Full-time
Toromont Cat is looking for a Service Advisor to join our team in Toronto! This position will provide technical direction and accountability for scheduling all equipment repairs with both…
Added 1 hour ago
Sanitation Hygiene Technician *4 Day Work Week!*
Citron Talent Acquisition Team
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…and washroom products, while delivering exceptional customer service and maintaining high facility…
Added 2 hours ago
AH
Cook
Actualisation: HR Solutions for Businesses
Montreal, QC
- Full-time
Added 2 hours ago
SC
Automotive Service Technician (310S)
Stoakley-Stewart Consultants Ltd.
Burlington, ON
- Full-time
A valid Ontario 310S Automotive Service Technician Certificate of Qualification.
Added 2 hours ago
WC
Service Coordinator
Wiseworth Canada Industries Ltd.
Surrey, BC
- Full-time
Coordinate technician availability, service priorities, required parts, and customer expectations to support efficient service delivery.
Added 3 hours ago
BÉ
Coordinator – Building Maintenance
Bruneau Électrique Inc
Joliette, QC
- Full-time
Respond to internal service requests within the group

Toromont Cat

Service Advisor

Concord, ON, L4K 1B7, Canada

$59,025.00 - $73,782.50 · Full-time

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Job details

Pay: $59,025.00 - $73,782.50
Job type: Full-time
Experience: Minimum 5 years experience in service operations
Posting language: English
Posted: Nov 2, 2026

Original job description

Toromont Cat is looking for a Service Advisor to join our team in Toronto! This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service Advisor will also collaborate with the Supervisor and Coordinator to ensure quotes, timelines and process flow are maintained to support accurate and timely WIP (work-in-progress) processing.

Pay Type	Full Time, Contract	Until June 30, 2027
Compensation	$59,025.00 - $73,782.50	The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.

As a Service Advisor, YOU will experience:

Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
Working for the best in class equipment dealer and with the premium Caterpillar brand
Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
Competitive total rewards including: wages, benefits, and premiums (as eligible)
An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
Update and manage Service Scheduler in a timely and accurate manner
Schedule both machine repairs and preventative maintenance for the Technicians
Coordinate with Service Supervisor, MSRs and PSSRs to meet all deadlines for machine repairs
Provide customer support for incoming calls and effective follow up during and after machine repairs
Open and structure work orders, check for service letters, where applicable and warranty status, verify customer pay arrangements, history and codes to upload into Service Scheduler
Collaborate with Coordinator to ensure all service reports provided by Technicians are timely and accurate
Source parts and tools during job set-up and provide shipping instructions to the site
Manage local purchases and review work orders for invoicing/uploading and ensure credits and parts have been processed and submitted
Assist with Warranty and Goodwill processing including documentation requirements and no charge claims
Maintain current information cascading to the required Service Supervisors, Product Support Manager, MSRs and PSSR
Review and maintain WIP daily to support the invoicing process and KPIs (Key Indicator Metrics)

Must-haves for this role:

Minimum post-secondary education
Minimum 5 years experience in service operations

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

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More about this job

Responsibilities

Schedule equipment repairs and preventative maintenance, coordinate technicians and service teams, and keep customers informed throughout the repair process. Manage work orders, parts and tools, warranty and goodwill claims, service reports, and daily work-in-progress reviews to support timely invoicing and performance metrics.

Requirements

Requires a minimum of five years of experience in service operations and a minimum of post-secondary education. The role also calls for effective coordination, customer communication, scheduling, and work-order management.

Skills

Service Operations
Repair Scheduling
Preventative Maintenance Scheduling
Customer Support
Work Order Management
Service Scheduler Management
Warranty Processing
Goodwill Processing
Parts Sourcing
Technician Coordination
Work-in-Progress Management
Invoicing
Service Reporting
Deadline Management
Health and Safety Compliance
Environmental Safety

Benefits

Competitive Wages
Benefits
Premiums
Performance-Based or Discretionary Bonuses
Flexible Work Schedules
Training and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Operations
Equipment Repairs
Preventative Maintenance
Service Scheduling
Technicians
Service Supervisor
Work Orders
Service Letters
Warranty Status
Customer Pay Arrangements
Parts Sourcing
Tools
Shipping Instructions
Local Purchases
Invoicing
Warranty Claims
Goodwill Claims
Service Reports
Work-in-Progress
Key Performance Indicators
Caterpillar
Construction
Mining
Power Generation
Health and Safety
Environmental Safety

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