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Added 9 mins ago
NC
Shift Scheduling Specialist - 1 Year Term (Vancouver or Edmonton)
NAV CANADA
AB · Vancouver, BC
- Full-time
This is a hybrid position with a minimum of 3 days per week on site required.
Added 9 mins ago
D
Social Media & Student Engagement Coordinator
Dexterra
Charlottetown, PE
- $19 to $21.5 CAD / hour
- Full-time
We’re looking for a creative, outgoing, and food-loving individual to join our on-campus dining team at UPEI as a Student Engagement & Social Media Coordinator.
Added 23 mins ago
IR
Home Care Attendant
Interlake-Eastern Regional Health Authority
Whitemouth, MB
- Full-time
Site: Interlake-Eastern Regional Health Authority - Beausejour HWY 302 Office
Added 23 mins ago
IR
Home Care Attendant
Interlake-Eastern Regional Health Authority
Lac du Bonnet, MB
- Full-time
Site: Interlake-Eastern Regional Health Authority - Lac du Bonnet Community Health
Added 23 mins ago
FB
Human Resources Coordinator
Forbes Bros. Group of Companies
AB · Edmonton, AB
- Full-time
Forbes Bros. Group of Companies is seeking a detail-oriented and motivated Human Resources Coordinator to support the day-to-day HR operations of our Major Projects team. In this role,…
Added 23 mins ago
J
Side Boom/ Loader Operator - IOL Kearl LDP
Jardeg
Fort Mckay 174, AB
- Full-time
Jardeg is recruiting Side Boom/ Loader Operator to join the Heartland Constructors team at the Imperial Oil Kearl site in Fort MacKay, Alberta. Charter flights are provided from…
Added 23 mins ago
WA
Logistics Coordinator
Workforce Acquisition
Montreal, QC
- Full-time
Coordonnateur(trice) en logistique / Logistics Coordinator - 45K–70K + Bonus & Benefits
Added 23 mins ago
QM
Order Desk Coordinator
Quantum Management Services Ltd.
Bolton, ON
- $65,000 to $75,000 CAD / year
- Full-time
We are looking for a confident, customer-focused Order Desk Coordinator to join a growing company specializing in natural stone and porcelain products. This is an exciting opportunity to…
Added 23 mins ago
BC
QA/QC Coordinator, Electrical – Industrial West
Bird Construction
Calgary, AB · Edmonton, AB · Richmond, BC · Victoria, BC · Saskatoon, SK
- Full-time
QA/QC Coordinator, Electrical – Industrial WestThe greatest achievements in history are borne from the greatness within people – where human potential meets vision, and passion fuels…
Added 23 mins ago
BC
QA/QC Coordinator, Civil – Industrial West
Bird Construction
Calgary, AB · Edmonton, AB · Richmond, BC · Victoria, BC · Saskatoon, SK
- Full-time
QA/QC Coordinator, Civil – Industrial WestThe greatest achievements in history are borne from the greatness within people – where human potential meets vision, and passion fuels evolution.…
Added 23 mins ago
BC
QA/QC Coordinator, Mechanical – Industrial West
Bird Construction
Calgary, AB · Edmonton, AB · Richmond, BC · Victoria, BC · Saskatoon, SK
- Full-time
QA/QC Coordinator, Mechanical – Industrial WestThe greatest achievements in history are borne from the greatness within people – where human potential meets vision, and passion fuels…
Added 38 mins ago
I
Operations Coordinator
Intelcom
AB · Edmonton
- Full-time
The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.
Added 53 mins ago
IR
Home Care Attendant
Interlake-Eastern Regional Health Authority
MB · Lundar, MB
- Full-time
Site: Interlake-Eastern Regional Health Authority - Lundar Community Health Office
Added 53 mins ago
IR
Home Care Attendant
Interlake-Eastern Regional Health Authority
Eriksdale, MB
- Full-time
Site: Interlake-Eastern Regional Health Authority - Eriksdale Community Health Office
Added 53 mins ago
IR
Licensed Practical Nurse - Home Care
Interlake-Eastern Regional Health Authority
Eriksdale, MB
- Full-time
Site: Interlake-Eastern Regional Health Authority - Eriksdale Wellness Centre
Added 53 mins ago
IR
Home Care Attendant
Interlake-Eastern Regional Health Authority
Stonewall, MB
- Full-time
Site: Interlake-Eastern Regional Health Authority - Stonewall Community Health Office
Added 53 mins ago
IR
Registered Nurse, Home Care
Interlake-Eastern Regional Health Authority
Stonewall, MB
- Full-time
Site: Interlake-Eastern Regional Health Authority - Stonewall Community Health Office
Added 53 mins ago
IR
Licensed Practical Nurse - Home Care
Interlake-Eastern Regional Health Authority
Selkirk, MB
- Full-time
Site: Interlake-Eastern Regional Health Authority - Interlake-Eastern Health Service
Added 53 mins ago
IR
Registered Nurse - Home Care
Interlake-Eastern Regional Health Authority
Selkirk, MB
- Full-time
Site: Interlake-Eastern Regional Health Authority - Interlake-Eastern Health Service
Added 53 mins ago
IR
Licensed Practical Nurse, Home Care
Interlake-Eastern Regional Health Authority
Stonewall, MB
- Full-time
Site: Interlake-Eastern Regional Health Authority - Stonewall Community Health Office
Added 53 mins ago
SH
Home Care Attendant
Southern Health-Santé Sud
Steinbach, MB
- Full-time
Under the direction of the Resource Coordinator - Home Care, the Home Care Attendant (HCA) functions as a member of the Home Care team and is responsible for the provision of personal care…
Added 53 mins ago
Registered Nurse, Home Care
Winnipeg Regional Health Authority
Stonewall, MB
Site: Interlake-Eastern Regional Health Authority - Stonewall Community Health Office
Added 53 mins ago
Home Care Attendant
Winnipeg Regional Health Authority
MB · Lundar, MB
Site: Interlake-Eastern Regional Health Authority - Lundar Community Health Office
Added 53 mins ago
Home Care Attendant
Winnipeg Regional Health Authority
Stonewall, MB
Site: Interlake-Eastern Regional Health Authority - Stonewall Community Health Office
Added 53 mins ago
Licensed Practical Nurse, Home Care
Winnipeg Regional Health Authority
Stonewall, MB
Site: Interlake-Eastern Regional Health Authority - Stonewall Community Health Office

Toromont Cat

Service Advisor

Concord, ON, L4K 1B7, Canada

$59,025.00 - $73,782.50 · Full-time

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Job details

Pay: $59,025.00 - $73,782.50
Job type: Full-time
Experience: Minimum 5 years experience in service operations
Posting language: English
Posted: Nov 2, 2026

Original job description

Toromont Cat is looking for a Service Advisor to join our team in Toronto! This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service Advisor will also collaborate with the Supervisor and Coordinator to ensure quotes, timelines and process flow are maintained to support accurate and timely WIP (work-in-progress) processing.

Pay Type	Full Time, Contract	Until June 30, 2027
Compensation	$59,025.00 - $73,782.50	The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.

As a Service Advisor, YOU will experience:

Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
Working for the best in class equipment dealer and with the premium Caterpillar brand
Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
Competitive total rewards including: wages, benefits, and premiums (as eligible)
An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
Update and manage Service Scheduler in a timely and accurate manner
Schedule both machine repairs and preventative maintenance for the Technicians
Coordinate with Service Supervisor, MSRs and PSSRs to meet all deadlines for machine repairs
Provide customer support for incoming calls and effective follow up during and after machine repairs
Open and structure work orders, check for service letters, where applicable and warranty status, verify customer pay arrangements, history and codes to upload into Service Scheduler
Collaborate with Coordinator to ensure all service reports provided by Technicians are timely and accurate
Source parts and tools during job set-up and provide shipping instructions to the site
Manage local purchases and review work orders for invoicing/uploading and ensure credits and parts have been processed and submitted
Assist with Warranty and Goodwill processing including documentation requirements and no charge claims
Maintain current information cascading to the required Service Supervisors, Product Support Manager, MSRs and PSSR
Review and maintain WIP daily to support the invoicing process and KPIs (Key Indicator Metrics)

Must-haves for this role:

Minimum post-secondary education
Minimum 5 years experience in service operations

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

Apply About employer

More about this job

Responsibilities

Schedule equipment repairs and preventative maintenance, coordinate technicians and service teams, and keep customers informed throughout the repair process. Manage work orders, parts and tools, warranty and goodwill claims, service reports, and daily work-in-progress reviews to support timely invoicing and performance metrics.

Requirements

Requires a minimum of five years of experience in service operations and a minimum of post-secondary education. The role also calls for effective coordination, customer communication, scheduling, and work-order management.

Skills

Service Operations
Repair Scheduling
Preventative Maintenance Scheduling
Customer Support
Work Order Management
Service Scheduler Management
Warranty Processing
Goodwill Processing
Parts Sourcing
Technician Coordination
Work-in-Progress Management
Invoicing
Service Reporting
Deadline Management
Health and Safety Compliance
Environmental Safety

Benefits

Competitive Wages
Benefits
Premiums
Performance-Based or Discretionary Bonuses
Flexible Work Schedules
Training and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Operations
Equipment Repairs
Preventative Maintenance
Service Scheduling
Technicians
Service Supervisor
Work Orders
Service Letters
Warranty Status
Customer Pay Arrangements
Parts Sourcing
Tools
Shipping Instructions
Local Purchases
Invoicing
Warranty Claims
Goodwill Claims
Service Reports
Work-in-Progress
Key Performance Indicators
Caterpillar
Construction
Mining
Power Generation
Health and Safety
Environmental Safety

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