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Added 7 mins ago
AU
Security Guard- Distribution Center
Allied Universal
Delta, BC
- $19 CAD / hour
- Full-time
Undertake site specific training, follow direction and guidance from Site Supervisor or Manager
Added 7 mins ago
AU
Security Guard - Warehouse Casual Shifts
Allied Universal
London, ON
- $18 CAD / hour
- Part-time
Complete all site-specific training and follow guidance provided by the Site Supervisor or Manager.
Added 7 mins ago
AU
Security Guard - Part Time
Allied Universal
Waterloo, ON
- $19 CAD / hour
- Part-time
Follow site-specific procedures, training, and instructions provided by the Site Supervisor, client representatives, and Account Manager.
Added 7 mins ago
AU
Security Guard - Warehouse Full Time
Allied Universal
London, ON
- $18 CAD / hour
- Full-time
Complete all site-specific training and follow guidance provided by the Site Supervisor or Manager.
Added 7 mins ago
AU
Security Guard
Allied Universal
Leduc, AB
- $19 CAD / hour
- Part-time
Undertake site specific training, follow direction and guidance from Site Supervisor or Manager
Added 7 mins ago
AU
Security Guard
Allied Universal
Acheson, AB
- $19 CAD / hour
- Part-time
Undertake site specific training, follow direction and guidance from Site Supervisor or Manager
Added 7 mins ago
AU
Security Supervisor
Allied Universal
Acheson, AB
- $21 CAD / hour
- Part-time
Undertake site specific training, follow direction and guidance from Site Supervisor or Manager
Added 22 mins ago
Recreation Programmer, Fitness
City of Mississauga
Mississauga, ON
…needs of our community. Reporting to and assisting the Fitness Supervisor, you will join a dedicated team of industry professionals dedicated to managing fitness and therapeutic programming…
Added 52 mins ago
SC
shift supervisor - Store# 16187, STAVANGER & TORBAY - ST. JOHN'S
Starbucks Coffee Company
St. John's, NL
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
CO
Supervisor, Horticulture
City of Brampton
Brampton, ON
- Full-time
Reports to Manager Forestry And Horticulture. Plans, co-ordinates schedules, recruits, trains, evaluates and supervises the Horticultural Services staff. Provides leadership and direction…
Added 1 hour ago
Bed Allocation Associate
Health Sciences North
Sudbury, ON
Under the general direction of the Manager, Access & Flow.
Added 1 hour ago
Personal Support Worker
Health Sciences North
Sudbury, ON
Maintain a clean, safe environment for residents utilizing infection control principles and identify, assess and communicate safety concerns to supervisor/manager or delegate.
Added 1 hour ago
Personal Support Worker
Health Sciences North
Sudbury, ON
Maintain a clean, safe environment for residents utilizing infection control principles and identify, assess and communicate safety concerns to supervisor/manager or delegate.
Added 1 hour ago
Dietary Aide
Winnipeg Regional Health Authority
Brandon, MB
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 1 hour ago
Medical Device Reprocessing (MDR) Tech 2
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager of Health Services and Supervisor, Medical Device Reprocessing (MDR), and while demonstrating a commitment to the Mission, Values and Management…
Added 1 hour ago
Medical Device Reprocessing (MDR) Tech 2
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager of Health Services and Supervisor, Medical Device Reprocessing (MDR), and while demonstrating a commitment to the Mission, Values and Management…
Added 1 hour ago
R|
Clinical Research Coordinator - Regulatory Affairs (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager, Clinical Research Administration Centre for Innovative Medicine (CIM), the incumbent is responsible for supporting the submission of clinical research…
Added 1 hour ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 1 hour ago
R|
Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 1 hour ago
R|
Clinical Research Coordinator - Nurse (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Under the supervision of the Manager, Pediatric and Adult Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the…
Added 1 hour ago
SI
Support Services Attendant (Housekeeping)
Shannex Incorporated
Dartmouth, NS
- Part-time
Access to continuing education and training through Shannex’s Centre of Excellence
Added 1 hour ago
TH
Merchandising Execution Associate Part Time - 7226 Parry Sound
The Home Depot
Parry Sound, ON
- Part-time
Reports to Merchandising Execution Supervisor (MEAS)
Added 2 hours ago
TH
Head Cashier: Part Time - CHILLIWACK
The Home Depot Canada
Chilliwack, BC
- Part-time
The Head Cashier plays an important role supporting the Front End Supervisor in motivating front end associates to follow GET behaviours and provide customers a great shopping experience.…
Added 2 hours ago
TH
Department Supervisor : Full Time - TUSCANY
The Home Depot Canada
Calgary, AB
- Full-time
…and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development…
Added 2 hours ago
TH
Merchandising Department Supervisor Full Time - 7175 Grande Prairie
The Home Depot Canada
Grande Prairie, AB
- Full-time
Merchandising Supervisors direct the priorities of the associate based on directives of the Merchandising Execution Manager. Tasks & Responsibilities. Supervise, coach, train & develop…

Toromont Cat

Service Advisor

Concord, ON, L4K 1B7, Canada

$59,025.00 - $73,782.50 · Full-time

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Job details

Pay: $59,025.00 - $73,782.50
Job type: Full-time
Experience: Minimum 5 years experience in service operations
Posting language: English
Posted: Nov 2, 2026

Original job description

Toromont Cat is looking for a Service Advisor to join our team in Toronto! This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service Advisor will also collaborate with the Supervisor and Coordinator to ensure quotes, timelines and process flow are maintained to support accurate and timely WIP (work-in-progress) processing.

Pay Type	Full Time, Contract	Until June 30, 2027
Compensation	$59,025.00 - $73,782.50	The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.

As a Service Advisor, YOU will experience:

Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
Working for the best in class equipment dealer and with the premium Caterpillar brand
Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
Competitive total rewards including: wages, benefits, and premiums (as eligible)
An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
Update and manage Service Scheduler in a timely and accurate manner
Schedule both machine repairs and preventative maintenance for the Technicians
Coordinate with Service Supervisor, MSRs and PSSRs to meet all deadlines for machine repairs
Provide customer support for incoming calls and effective follow up during and after machine repairs
Open and structure work orders, check for service letters, where applicable and warranty status, verify customer pay arrangements, history and codes to upload into Service Scheduler
Collaborate with Coordinator to ensure all service reports provided by Technicians are timely and accurate
Source parts and tools during job set-up and provide shipping instructions to the site
Manage local purchases and review work orders for invoicing/uploading and ensure credits and parts have been processed and submitted
Assist with Warranty and Goodwill processing including documentation requirements and no charge claims
Maintain current information cascading to the required Service Supervisors, Product Support Manager, MSRs and PSSR
Review and maintain WIP daily to support the invoicing process and KPIs (Key Indicator Metrics)

Must-haves for this role:

Minimum post-secondary education
Minimum 5 years experience in service operations

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

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More about this job

Responsibilities

Schedule equipment repairs and preventative maintenance, coordinate technicians and service teams, and keep customers informed throughout the repair process. Manage work orders, parts and tools, warranty and goodwill claims, service reports, and daily work-in-progress reviews to support timely invoicing and performance metrics.

Requirements

Requires a minimum of five years of experience in service operations and a minimum of post-secondary education. The role also calls for effective coordination, customer communication, scheduling, and work-order management.

Skills

Service Operations
Repair Scheduling
Preventative Maintenance Scheduling
Customer Support
Work Order Management
Service Scheduler Management
Warranty Processing
Goodwill Processing
Parts Sourcing
Technician Coordination
Work-in-Progress Management
Invoicing
Service Reporting
Deadline Management
Health and Safety Compliance
Environmental Safety

Benefits

Competitive Wages
Benefits
Premiums
Performance-Based or Discretionary Bonuses
Flexible Work Schedules
Training and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Operations
Equipment Repairs
Preventative Maintenance
Service Scheduling
Technicians
Service Supervisor
Work Orders
Service Letters
Warranty Status
Customer Pay Arrangements
Parts Sourcing
Tools
Shipping Instructions
Local Purchases
Invoicing
Warranty Claims
Goodwill Claims
Service Reports
Work-in-Progress
Key Performance Indicators
Caterpillar
Construction
Mining
Power Generation
Health and Safety
Environmental Safety

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