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Added 2 mins ago
MM
Coordinator, Digital Marketing
Mini Mall Storage Properties
Calgary, AB
- Full-time
The Digital Marketing Coordinator supports lead generation and rental conversion by executing and optimizing paid digital campaigns, coordinating day-to-day website operations, supporting…
Added 16 mins ago
S
Inventory Coordinator
Sandvik
Surrey, BC · Saskatoon, SK
- Full-time
Currently, we have an opening for an Inventory Coordinator. The Inventory Coordinator is responsible for inventory including inventory management, strategic stock process support and…
Added 16 mins ago
Manager of Manufacturing (QA) - MC2
Westerkirk
Woolwich, ON
A comprehensive Safety Management System (SMS), including acting as or assigning the SMS coordinator.
Added 46 mins ago
VG
Environmental Monitoring Coordinator
Vuntut Gwitchin Government
Old Crow, YT
- Full-time
The Environmental Monitoring Coordinator is responsible for implementing the Natural Resources and Heritage Department’s activities to collect Local Knowledge and scientific information on…
Added 1 hour ago
C
YHM - Training Coordinator
Cargojet
Hamilton, ON
- Full-time
…records and requirements. The position may deliver assigned non-technical training within areas for which the employee is appropriately trained and qualified. The position will also support…
Added 1 hour ago
Legislative Services Coordinator
City of Quinte West
Quinte West, ON
The Legislative Services Coordinator is responsible for providing accurate, technical, and timely secretariat support for City Council meetings and various boards and committee meetings.…
Added 1 hour ago
Project Coordinator
Eclipse Automation
Cambridge, ON
The Project Coordinator will provide scheduling and administrative support to Project Management and the Project Management Office for assigned projects. Working with the Project Director,…
Added 1 hour ago
NA
Project Coordinator
North America Construction (1993) Ltd. - NAC Constructors Ltd.
St. Thomas, ON
- Full-time
NAC is currently seeking a Project Coordinator to join our Dalewood Water Reclamation Facility Project in St. Thomas, ON.
Added 2 hours ago
TC
Service Advisor
Toromont Cat
Concord, ON
- Full-time
Toromont Cat is looking for a Service Advisor to join our team in Toronto! This position will provide technical direction and accountability for scheduling all equipment repairs with both…
Added 2 hours ago
AI
Field Revenue Coord I
Acuren Inspection, Inc.
Fort McMurray, AB
- Full-time
Acuren is hiring a Field Revenue Coordinator to support our field operations team. This role is responsible for processing transactions, maintaining accurate records, and assisting with…
Added 2 hours ago
Assistant Health & Safety Manager
Salit Steel
Toronto, ON
Act as the primary technical safety liaison for regulatory bodies, including the Ontario Ministry of Labour (MLITSD) and Quebec CNESST.
Added 2 hours ago
VA
Learning And Development Coordinator
Vancouver Airport Authority
Vancouver, BC
- Full-time
We have a permanent, full-time opportunity for a Learning and Development Coordinator to support the technology and data infrastructure that enables learning across YVR. The successful…
Added 2 hours ago
A
Maintenance Coordinator YYZ
AvPosts
Mississauga, ON
- Internship
…ingrained throughout our operations and culture. The Maintenance Coordinator plays a key operational role in maintaining the airworthiness, reliability, and availability of AirSprint's…
Added 3 hours ago
WC
Service Coordinator
Wiseworth Canada Industries Ltd.
Surrey, BC
- Full-time
We're looking for a friendly, organized, and customer-focused Service Coordinator to join our Lower Mainland service team, based at our head office in Surrey, BC.
Added 3 hours ago
FH
Registered Nurse, Emergency - Specialty Qualified - Royal Columbian Hospital
Fraser Health
New Westminster, BC
- Full-time
…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
Added 3 hours ago
AW
Assembly and Project Coordinator
Axine Water Technologies
Richmond, BC
- $75,000 to $110,000 CAD / year
- Full-time
We're hiring a hands-on Assembly and Project Coordinator to keep our commercial system builds moving, from purchase order to factory acceptance test. The split is roughly 50/50: half on the…
Added 4 hours ago
TH
Clinical Research Project Coordinator, Child Health Evaluative Sciences
The Hospital for Sick Children
Toronto, ON
- Full-time
Added 4 hours ago
CG
Guest Experience Coordinator and Reception
Compass Group Canada
Winnipeg, MB
- Full-time
Reporting to the onsite Compass lead and in collaboration with the onsite Location Lead, the Guest Services Coordinator and Reception Agent will be responsible for creating a warm,…
Added 4 hours ago
CG
Designer (Menus, Signage and Digital Assets), Rogers Place, home of the Edmonton Oilers
Compass Group Canada
AB · Edmonton, AB
- Full-time
The Coordinator, Menu & Signage is responsible for the execution and ongoing management of all food and beverage menus and signage across digital and print platforms at Rogers Place, home…
Added 5 hours ago
TS
Team Lead Warming Center– Direct Support Worker
The Salvation Army in Canada
Prince Albert, SK
- Part-time
Reports to program coordinator any support accommodations or plans developed with guests
Added 5 hours ago
TS
Direct Support Worker – Warming Centre
The Salvation Army in Canada
Prince Albert, SK
- Full-time
Internal: Team Lead, Corps Officer, Program Coordinator, clients, other staff
Added 5 hours ago
TS
Program Coordinator – Warming Centre
The Salvation Army in Canada
Prince Albert, SK
- Full-time
The Program Coordinator – Warming Centre provides direction, support and coaching (including corrective action) to Direct Support Workers during the shift. They provide supervision of…
Added 5 hours ago
V
Network & Telecom Analyst II
Vale
NL
- Full-time
Maintain technical documentation, asset inventories, and network standards.
Added 8 hours ago
H
IT Project Coordinator (Infrastructure)
HCLTech
Brampton, ON
- $74,000 to $83,000 CAD / year
- Full-time
We are seeking an experienced IT Project Coordinator with a strong background in IT Infrastructure projects, Jira, and ServiceNow. The ideal candidate will have 6-8 years of experience in…
Added 8 hours ago
TS
Program Coordinator – Warming Centre
The Salvation Army Canada and Bermuda Territory
Prince Albert, SK
- Full-time
The Program Coordinator – Warming Centre provides direction, support and coaching (including corrective action) to Direct Support Workers during the shift. They provide supervision of…

Toromont Cat

Service Advisor

Concord, ON, L4K 1B7, Canada

$59,025.00 - $73,782.50 · Full-time

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Job details

Pay: $59,025.00 - $73,782.50
Job type: Full-time
Experience: Minimum 5 years experience in service operations
Posting language: English
Posted: Nov 2, 2026

Original job description

Toromont Cat is looking for a Service Advisor to join our team in Toronto! This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service Advisor will also collaborate with the Supervisor and Coordinator to ensure quotes, timelines and process flow are maintained to support accurate and timely WIP (work-in-progress) processing.

Pay Type	Full Time, Contract	Until June 30, 2027
Compensation	$59,025.00 - $73,782.50	The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.

As a Service Advisor, YOU will experience:

Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
Working for the best in class equipment dealer and with the premium Caterpillar brand
Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
Competitive total rewards including: wages, benefits, and premiums (as eligible)
An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
Update and manage Service Scheduler in a timely and accurate manner
Schedule both machine repairs and preventative maintenance for the Technicians
Coordinate with Service Supervisor, MSRs and PSSRs to meet all deadlines for machine repairs
Provide customer support for incoming calls and effective follow up during and after machine repairs
Open and structure work orders, check for service letters, where applicable and warranty status, verify customer pay arrangements, history and codes to upload into Service Scheduler
Collaborate with Coordinator to ensure all service reports provided by Technicians are timely and accurate
Source parts and tools during job set-up and provide shipping instructions to the site
Manage local purchases and review work orders for invoicing/uploading and ensure credits and parts have been processed and submitted
Assist with Warranty and Goodwill processing including documentation requirements and no charge claims
Maintain current information cascading to the required Service Supervisors, Product Support Manager, MSRs and PSSR
Review and maintain WIP daily to support the invoicing process and KPIs (Key Indicator Metrics)

Must-haves for this role:

Minimum post-secondary education
Minimum 5 years experience in service operations

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

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More about this job

Responsibilities

Schedule equipment repairs and preventative maintenance, coordinate technicians and service teams, and keep customers informed throughout the repair process. Manage work orders, parts and tools, warranty and goodwill claims, service reports, and daily work-in-progress reviews to support timely invoicing and performance metrics.

Requirements

Requires a minimum of five years of experience in service operations and a minimum of post-secondary education. The role also calls for effective coordination, customer communication, scheduling, and work-order management.

Skills

Service Operations
Repair Scheduling
Preventative Maintenance Scheduling
Customer Support
Work Order Management
Service Scheduler Management
Warranty Processing
Goodwill Processing
Parts Sourcing
Technician Coordination
Work-in-Progress Management
Invoicing
Service Reporting
Deadline Management
Health and Safety Compliance
Environmental Safety

Benefits

Competitive Wages
Benefits
Premiums
Performance-Based or Discretionary Bonuses
Flexible Work Schedules
Training and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Operations
Equipment Repairs
Preventative Maintenance
Service Scheduling
Technicians
Service Supervisor
Work Orders
Service Letters
Warranty Status
Customer Pay Arrangements
Parts Sourcing
Tools
Shipping Instructions
Local Purchases
Invoicing
Warranty Claims
Goodwill Claims
Service Reports
Work-in-Progress
Key Performance Indicators
Caterpillar
Construction
Mining
Power Generation
Health and Safety
Environmental Safety

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