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Added 1 hour ago
LC
Software Development Manager
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
Lightspeed Financial Services is looking for a Software Development Manager in North America to grow and lead our technical team within the Financial Services organization.
Added 1 hour ago
CC
Manager of Pharmacy
Cornwall Community Hospital
Cornwall, ON
- Full-time
Added 2 hours ago
K
Design Technologist
Kinectrics
Toronto, ON
- Full-time
Perform an administration role or support the administration of Building Information Modeling (BIM) platforms
Added 3 hours ago
A
Program Manager, Retail Product Transformation and Operating Model Design [AQ-25792]
Aquent
Toronto, ON
- $65 to $95 CAD / hour
- Contract
Aquent is partnering with a leading Canadian retail organization seeking an experienced Program Manager to support a major enterprise transformation of product information, content, digital…
Added 4 hours ago
FT
Outside Sales Representative, Calgary Moraine
Fountain Tire
Calgary, AB
- Other
Ensure that all products are billed accurately to the customer and process all necessary information in the computer system.
Added 4 hours ago
FT
Inside Sales Representative, Val Caron
Fountain Tire
Sudbury, ON · Val Caron, ON
- Other
Ensure that all products are billed accurately to the customer and process all necessary information in the computer system.
Added 4 hours ago
FT
Inside Sales Representative, Edmonton (Roper Road)
Fountain Tire
Edmonton, AB
- Other
Ensure that all products are billed accurately to the customer and process all necessary information in the computer system.
Added 4 hours ago
LS
Operations and Club Services Manager - Permanent - 19637
LRO Staffing
Ottawa, ON
- Full-time
…service-oriented, and proactive Operations & Club Services Manager to support the day-to-day administration and delivery of its programs and…
Added 4 hours ago
Markville (7) - Keyholder
Zwilling J.A. Henckels Canada Ltd
Markham, ON
Provide customers with exceptional service, offering insights into ZWILLING merchandise's features, materials, technology, and functionality.
Added 4 hours ago
TH
Restaurant manager
Tim Hortons Québec
Dundalk, ON
- Full-time
Added 4 hours ago
GR
Account manager - sales
G&J Resources Inc
Markham, ON
- Full-time
Added 5 hours ago
S
Speech Language Pathologist, Neuromotor - BC Children’s Hospital & Sunny Hill Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
In the Neuromotor Program – Assistive Technology, you’ll play a key role in assessing children and youth to determine how assistive technology can enhance communication, access, and…
Added 5 hours ago
IT
HR and Payroll Administrator (Contract)
InTandem Talent
Calgary, AB · AB · Edmonton
- Full-time
Maintain and update employee data in the company’s HR information system.
Added 5 hours ago
Systems Engineering
BWXT
Peterborough, ON
Reporting to the Systems Engineering Manager, this role entails supporting the technical direction for the overall project and supporting technical interfacing to both internal and external…
Added 5 hours ago
TH
Loss Prevention Specialist Full Time (OTTAWA AREA)
The Home Depot
NB
- Full-time
Reports to Asset protection Specialist Supervisor or District Asset Protection Manager
Added 5 hours ago
T
Elevated Support Senior Specialist
Teleperformance
Toronto, ON · TPCA Toronto
- $23.43 CAD / hour
- Full-time
Maintain accuracy and security of customer information on Airbnb systems. Preferred
Added 6 hours ago
A
Therapeutic Specialist – Gynecology & Gastroenterology (BC & SK)
AbbVie
Vancouver, BC
- $93,000 to $143,000 CAD / year
- Full-time
…products and clinical expertise. Share this market intelligence information with district manager and respective team members, in order to achieve alignment, to anticipate environmental…
Added 6 hours ago
AH
Cardiology Technologist I
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
…well as collect client history for procedures and document information for physicians. You will analyze and summarize test results, and generate reports for physician interpretation. You…
Added 6 hours ago
AH
Diagnostic Sonographer I
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
Effectively uses information and communication technology. Strong, adaptive communication skills utilizing a variety of modalities (verbal, written, active listening). Effective negotiation…
Added 6 hours ago
AH
Cardiology Technologist I
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
…well as collect client history for procedures and document information for physicians. You will analyze and summarize test results, and generate reports for physician interpretation. You…
Added 6 hours ago
Q
FY27 Intern - Digital Design Engineering Intern - Canada (16 months)
Qualcomm
Toronto, ON
- Full-time
…world. Building on our nearly 40-year history of era-defining technology breakthroughs, we deliver leading-edge AI, high performance, lower-power computing, and unrivaled connectivity.…
Added 6 hours ago
TH
Loss Prevention Specialist Full Time
The Home Depot
Canada
- Full-time
(Market Asset Protection Manager) on internal and external investigations and
Added 6 hours ago
A
Construction Inspector
AtkinsRéalis
Toronto, ON
- Full-time
Prepares daily reports and provides updates to the Construction Manager accordingly
Added 7 hours ago
CC
Assistant Store Manager
Canna Cabana
Regina, SK · Coronation Park, Regina, SK
- Full-time
Our retail Assistant Store Manager (ASM) is vital to delivering a distinctive shopping experience. The ASM is primarily responsible for working collaboratively with the SM and company…
Added 7 hours ago
CC
Assistant Store Manager
Canna Cabana
Taber, AB
- Full-time
The Assistant Store Manager will report to the Store Manager and is responsible for providing assistance to the store management team in supervising and facilitating the daily operations of…

Toromont Cat

Service Advisor

Sudbury, ON, P3Y 1K9, Canada

$59,025.00 - $73,782.50 · Full-time

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Job details

Pay: $59,025.00 - $73,782.50
Job type: Full-time
Experience: Minimum 5 years experience in service operations
Posting language: English
Posted: Nov 6, 2026

Original job description

Toromont Cat is looking for a Service Advisor to join our team in Sudbury! This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service Advisor will also collaborate with the Supervisor and Coordinator to ensure quotes, timelines and process flow are maintained to support accurate and timely WIP (work-in-progress) processing.

Pay Type	Full Time, Permanent
Compensation	$59,025.00 - $73,782.50	The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.

As a Service Advisor, YOU will experience:

Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
Working for the best in class equipment dealer and with the premium Caterpillar brand
Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
Competitive total rewards including: wages, benefits, and premiums (as eligible)
An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
Update and manage Service Scheduler in a timely and accurate manner
Schedule both machine repairs and preventative maintenance for the Technicians
Coordinate with Service Supervisor, MSRs and PSSRs to meet all deadlines for machine repairs
Provide customer support for incoming calls and effective follow up during and after machine repairs
Open and structure work orders, check for service letters, where applicable and warranty status, verify customer pay arrangements, history and codes to upload into Service Scheduler
Collaborate with Coordinator to ensure all service reports provided by Technicians are timely and accurate
Source parts and tools during job set-up and provide shipping instructions to the site
Manage local purchases and review work orders for invoicing/uploading and ensure credits and parts have been processed and submitted
Assist with Warranty and Goodwill processing including documentation requirements and no charge claims
Maintain current information cascading to the required Service Supervisors, Product Support Manager, MSRs and PSSR
Review and maintain WIP daily to support the invoicing process and KPIs (Key Indicator Metrics)

Must-haves for this role:

Minimum post-secondary education
Minimum 5 years experience in service operations

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

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More about this job

Responsibilities

The Service Advisor provides technical direction and schedules equipment repairs while maintaining clear communication with customers throughout the repair cycle. They also collaborate with internal teams to ensure accurate work-in-progress processing, invoicing, and adherence to service timelines.

Requirements

Candidates must possess a minimum of post-secondary education and at least 5 years of experience in service operations. Strong organizational skills and the ability to manage service schedules and work orders are essential for this role.

Skills

Service scheduling
Customer support
Work order management
Technical direction
Repair coordination
Invoicing
Warranty processing
Communication
Data management
Preventative maintenance scheduling
Parts sourcing
KPI tracking

Benefits

Competitive total rewards
Wages
Benefits
Premiums
Training and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
Caterpillar
Equipment repair
Service operations
Work orders
Preventative maintenance
WIP
Invoicing
Warranty
Goodwill processing
Service Scheduler
KPI
Construction
Mining
Power Generation
Health and Safety

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