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Added 10 mins ago
RL
Ocean Export Coordinator
Rhenus Logistics
Mississauga, ON
- Full-time
Support quotations, rate requests, and commercial activities as required.
Added 10 mins ago
VE
Administrative Assistant
Veolia Environnement SA
Edmonton, AB
- Full-time
The Administrative Assistant serves as the primary coordinator for end-to-end order management, ensuring seamless execution from initial order entry through final delivery. This role acts…
Added 10 mins ago
EG
BIM Coordinator
Egis Group
Toronto, ON
- $75,000 to $85,000 CAD / year
- Full-time
The BIM Coordinator will be responsible for developing and managing accurate 2D and 3D civil models, with a focus on track, utilities, drainage, roads, and surface works. This role requires…
Added 10 mins ago
GS
Gestionnaire, Expérience client et location
Groupe Society
Montreal, QC
- Full-time
Added 10 mins ago
MP
Donor Relation & Fundraising Coordinator
Mission Possible
Vancouver, BC
- Part-time
The Donor Relations Coordinator works closely with the Manager of Development and the Development Operations Coordinator to strengthen donor relationships, stewardship systems, and donor…
Added 10 mins ago
3S
Credit Coordinator / Administrative Assistant - 1 year contract
3 Step Recruitment Inc.
Dorval, QC
- Contract
Our client, a leader in industrial pipe, valve and fitting distribution, is seeking a coordinator to support credit and collection operations and provide administrative assistance to the…
Added 10 mins ago
OF
Outreach Coordinator
Ontario First Nations Technical Services Corporation
Brantford, ON
- Full-time
Maintain calendars, coordinate appointments and meetings, and manage event schedules and logistics to support efficient departmental operations.
Added 25 mins ago
Budzey - Family Support Worker - Gender Requirement (Casual)
RainCity Housing and Support Society
Vancouver, BC
Reporting to the Management Team or designate, the Family Support Worker provides a range of family centered support services to women and their children on an individual, family or group…
Added 25 mins ago
UO
Assistant HR Manager
University of British Columbia
Vancouver, BC · UBCV | David Strangway Building (STRG)
- $5,692.25 to $8,179.5 CAD / month
- Full-time
The Assistant Human Resources (HR) Manager provides operational human resources support and coordination across a broad range of faculty and staff HR functions. The position administers the…
Added 25 mins ago
LC
Athletics & Recreation Coordinator
Lambton College
Sarnia, ON
- Internship
This is a Regular Part Time Support Staff position working 24 hours per week at the rate of $28.22 per hour.
Added 25 mins ago
QM
Administrative Coordinator - Office & Administrative Support
Quantum Management Services Ltd.
Toronto, ON
- $38 to $42 CAD / hour
- Full-time
Position: Administrative Coordinator - Office & Administrative Support
Added 25 mins ago
CL
Maintenance Coordinator
Charger Logistics Inc.
Brampton, ON
- Full-time
Charger Logistics invests time and support into its employees, providing them with opportunities to learn, grow their expertise, and advance their careers. We are an entrepreneurial-minded…
Added 40 mins ago
S
Environmental Health & Safety (EHS) Coordinator, GTA (12 Month contract term)
Siemens
Toronto, ON · Oakville, ON
- $35 to $38.5 CAD / hour
The Environmental, Health and Safety (EHS) Coordinator supports the development, implementation, and continuous improvement of Siemens' EHS programs and initiatives. Working closely with…
Added 40 mins ago
UG
Commercial Relationship Coordinator
UnitedHealth Group
Richmond, BC
- Full-time
The Enterprise Imaging Commercial Relationship Specialist will directly support Sales and serve as a key liaison between Sales, Customers, Sales Operations, Contract Operations, AR and…
Added 40 mins ago
D
Member Services Coordinator
Desjardins
Montreal, QC · Caisse Desjardins du Centre-est de Montréal
- Full-time
Act as a resource for sector employees and provide them with the necessary support to carry out their activities. Assist them with processes and tools, authorize operations, and resolve…
Added 40 mins ago
CN
Environmental Field Coordinator
Canadian Natural
St. Albert, AB
- Full-time
Make your mark while you grow your career! As the Environmental Field Coordinator, you will steward environmental compliance through strategic project planning and execution; providing…
Added 55 mins ago
CN
Maintenance Coordinator
Canadian Natural
Fort McMurray, AB
- Full-time
Make your mark while you grow your career! Horizon Bitumen Production is looking for a Plant Maintenance Coordinator. Reporting to the Maintenance Lead, you will ensure that all activities…
Added 55 mins ago
R
Coordonnateur administratif principal / Senior Administrative Coordinator
RTX
Longueuil, QC
- Full-time
…passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 55 mins ago
RL
Ocean Export Coordinator
Rhenus Logistics
Mississauga, ON
- Full-time
Reporting to the Branch Manager, the Ocean Export Coordinator is responsible for the end-to-end coordination of international ocean export shipments, including both FCL and LCL cargo.
Added 55 mins ago
C
Office Operations Coordinator
Collabera
Vancouver, BC
- $22 to $24 CAD / hour
- Contract
Foster the in-office employee experience by maintaining a welcoming environment and providing exceptional employee support.
Added 55 mins ago
V|
Administrative Assistant
Veolia | Water Tech
AB · Edmonton, AB
- Full-time
The Administrative Assistant serves as the primary coordinator for end-to-end order management, ensuring seamless execution from initial order entry through final delivery. This role acts…
Added 55 mins ago
AK
Development Coordinator, Donor Services and Operations
Aga Khan Museum
Toronto, ON
- Full-time
…Development department is looking for a dynamic Development Coordinator to support the Donor Services and Operations…
Added 55 mins ago
CL
Service & Parts Advisor
Charger Logistics Inc.
Brampton, ON
- Full-time
Charger Logistics is looking for a Service & Parts Advisor to support the day-to-day operations of our truck and trailer maintenance shop based out of our Brampton location. The ideal…
Added 1 hour ago
TC
Service Advisor
Toromont Cat
Thunder Bay, ON
- Full-time
…with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service Advisor…
Added 1 hour ago
PH
Audiologist Cochlear Implant
Providence Healthcare
Vancouver, BC
- Full-time
…area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A…

Toromont Cat

Service Advisor

Sudbury, ON, P3Y 1K9, Canada

$59,025.00 - $73,782.50 · Full-time

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Job details

Pay: $59,025.00 - $73,782.50
Job type: Full-time
Experience: Minimum 5 years experience in service operations
Posting language: English
Posted: Nov 6, 2026

Original job description

Toromont Cat is looking for a Service Advisor to join our team in Sudbury! This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service Advisor will also collaborate with the Supervisor and Coordinator to ensure quotes, timelines and process flow are maintained to support accurate and timely WIP (work-in-progress) processing.

Pay Type	Full Time, Permanent
Compensation	$59,025.00 - $73,782.50	The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.

As a Service Advisor, YOU will experience:

Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
Working for the best in class equipment dealer and with the premium Caterpillar brand
Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
Competitive total rewards including: wages, benefits, and premiums (as eligible)
An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
Update and manage Service Scheduler in a timely and accurate manner
Schedule both machine repairs and preventative maintenance for the Technicians
Coordinate with Service Supervisor, MSRs and PSSRs to meet all deadlines for machine repairs
Provide customer support for incoming calls and effective follow up during and after machine repairs
Open and structure work orders, check for service letters, where applicable and warranty status, verify customer pay arrangements, history and codes to upload into Service Scheduler
Collaborate with Coordinator to ensure all service reports provided by Technicians are timely and accurate
Source parts and tools during job set-up and provide shipping instructions to the site
Manage local purchases and review work orders for invoicing/uploading and ensure credits and parts have been processed and submitted
Assist with Warranty and Goodwill processing including documentation requirements and no charge claims
Maintain current information cascading to the required Service Supervisors, Product Support Manager, MSRs and PSSR
Review and maintain WIP daily to support the invoicing process and KPIs (Key Indicator Metrics)

Must-haves for this role:

Minimum post-secondary education
Minimum 5 years experience in service operations

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

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More about this job

Responsibilities

The Service Advisor provides technical direction and schedules equipment repairs while maintaining clear communication with customers throughout the repair cycle. They also collaborate with internal teams to ensure accurate work-in-progress processing, invoicing, and adherence to service timelines.

Requirements

Candidates must possess a minimum of post-secondary education and at least 5 years of experience in service operations. Strong organizational skills and the ability to manage service schedules and work orders are essential for this role.

Skills

Service scheduling
Customer support
Work order management
Technical direction
Repair coordination
Invoicing
Warranty processing
Communication
Data management
Preventative maintenance scheduling
Parts sourcing
KPI tracking

Benefits

Competitive total rewards
Wages
Benefits
Premiums
Training and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
Caterpillar
Equipment repair
Service operations
Work orders
Preventative maintenance
WIP
Invoicing
Warranty
Goodwill processing
Service Scheduler
KPI
Construction
Mining
Power Generation
Health and Safety

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