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Added 2 mins ago
TI
Talent Acquisition Coordinator
telMAX Inc.
Markham, ON
- $50,000 to $55,000 CAD / year
- Volunteer
In every decision we make, we think through the customer’s lens. We know that anticipating and exceeding their expectations isn’t just good service - it’s the foundation of who we are. By…
Added 2 mins ago
TT
Merchandising Coordinator
The TJX Companies, Inc.
Lethbridge, AB
- Full-time
We’re looking for a HomeSense Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you…
Added 2 mins ago
BB
Marketing Coordinator, Quebec
Bed Bath & Beyond
Pointe-Claire, QC
- Full-time
We are looking for a Marketing Coordinator, Quebec, to support the delivery of Dormez-vous marketing campaigns for the Quebec market. In this role, you will review French adaptations of…
Added 2 mins ago
RM
Coordinator Meter Operations
Regional Municipality of Peel
Brampton, ON
- Other
Reporting to the Supervisor, Meter Operations, the Coordinator Meter Operations is responsible for the day-to-day leadership, coordination, and supervision of residential, commercial, and…
Added 17 mins ago
O
Market Sales Coordinator
OPENLANE
Moncton, NB · CAN - NB - Moncton (Moncton)
- $40,000 to $45,000 CAD / year
- Full-time
We are seeking a Market Sales Coordinator with experience in performing thorough vehicle condition assessments, detailed documentation, and automotive data entry. You will be part of an…
Added 17 mins ago
TC
Service Advisor
Toromont Cat
Sudbury, ON
- Full-time
Toromont Cat is looking for a Service Advisor to join our team in Sudbury! This position will provide technical direction and accountability for scheduling all equipment repairs with both…
Added 17 mins ago
TC
Service Advisor - Mining
Toromont Cat
Sudbury, ON
- Full-time
Toromont Cat is looking for a Service Advisor-Mining to join our team in Sudbury! This position will provide technical direction and accountability for scheduling all equipment repairs with…
Added 18 mins ago
A
Golf Operations Opportunities - Spring/Summer 2027
AccorHotel
Banff, AB
- Contract
Retail Attendant - provides exceptional guest service while managing daily golf shop operations, including check-ins, retail sales, and rentals. They ensure the shop is well-organized,…
Added 18 mins ago
AC
Administrator Support
Aston Carter
Toronto, ON · East York, Ontario
- $40 to $50 CAD / hour
- Contract
Offer responsive customer service to internal stakeholders, addressing questions, resolving minor issues, and escalating concerns when necessary.
Added 32 mins ago
TR
Marketing And Communications Coordinator
Thompson Regional Airport
Thompson, MB
- Full-time
The Coordinator also supports the development of signage, wayfinding, and other public facing communications materials across TRAA, coordinating with Terminal Operations, Area 55, and other…
Added 32 mins ago
CL
Dispatch Coordinator
Charger Logistics Inc.
Calgary, AB
- Full-time
Dedicated experience providing customer service in a similar work environment
Added 32 mins ago
CP
Construction Coordinator
Contract Professionals Canada Inc.
Markham, ON
- Contract
Create and maintain the customer service installation schedule, and communicate directly with the contractor and the Community Expansion Attachment Lead on scheduled dates and construction.
Added 32 mins ago
CL
Dispatch Coordinator
Charger Logistics Inc.
Brampton, ON
- Full-time
Dedicated experience providing customer service in a similar work environment
Added 47 mins ago
TC
Retail Store Coordinator Full Time Winners - Royalty Crossing
TJX Canada – Winners, Marshalls, HomeSense
Charlottetown, PE
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 47 mins ago
RF
Executive Assistant / Client & Operations Coordinator (Bilingual)
Ritchie's Flooring Warehouse
Moncton, NB
- Full-time
This position works closely with management, clients, suppliers, installers, and contractors to ensure excellent customer service, effective communication, and the smooth administration of…
Added 1 hour ago
TC
Logistics Coordinator
Tremco CPG Inc.
Vaughan, ON
- Full-time
The Outbound Coordinator supports daily outbound warehouse operations by coordinating deliveries, communicating with carriers and relevant stakeholders, and ensuring outbound shipments are…
Added 1 hour ago
A
Contract & Contingent Workforce Analyst
Adecco
Calgary, AB
- $55 to $70 CAD / hour
- Full-time
Excellent communication, stakeholder management, and customer service skills
Added 1 hour ago
DT
Inside Sales Coordinator
DEFSEC Technologies Inc.
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
2+ years of experience in inside sales, customer service with sales responsibility, or sales support
Added 1 hour ago
DA
Evening Front Desk Coordinator (Part-Time) – Destination Honda Burnaby
Destination Auto Group
Burnaby, BC
- $23.5 CAD / hour
- Part-time
…Destination Honda Burnaby is looking for a Part-Time Front Desk Coordinator (Evening Shifts) who is looking to take the next step within their career! This is an excellent opportunity for a…
Added 1 hour ago
Administrative Associate
TELUS
Quebec, QC
…perform a variety of administrative duties, provide outstanding customer service to executive patients, and collaborate with the team to achieve departmental…
Added 1 hour ago
CO
Administrative Assistant 3 - Front Desk
City of Saint John
Saint John, NB
- Full-time
Under the general supervision of the Information Services Coordinator, the position is responsible for general reception and administration duties for the Saint John Police Force as…
Added 1 hour ago
LM
Branch Coordinator
Leavitt Machinery
Sparwood, BC
- Full-time
Leavitt Machinery is looking for a customer service-oriented Branch Coordinator to join our team in Sparwood, British Columbia. As the Branch Coordinator, you will be responsible for…
Added 1 hour ago
TV
Insurance Client Relations Coordinator
The Vantage Talent Group
Montreal, QC
- $65,000 to $75,000 CAD / year
- Full-time
We are currently recruiting for a Client Relations Coordinator to join an established financial services and wealth advisory practice.
Added 2 hours ago
SH
Dietary Aide
Southern Health-Santé Sud
Steinbach, MB
- Full-time
Under the direction of the Site Coordinator or Supervisor ‐ Nutrition and Food Services, Cook 2 or Cook 1, the Dietary Aide is responsible for the completion of assigned tasks in relation…
Added 2 hours ago
JC
HVAC Customer Resource Coordinator
Johnson Controls
Red Deer, AB
- Full-time
Under direct supervision of Service Manager, receives and schedules customer calls for service. Manages schedule of assigned technicians and mechanics. Ensures schedule allows for timely…

Toromont Cat

Service Advisor - Mining

Sudbury, ON, P3Y 1K9, Canada

$59,025.00 - $73,782.50 · Full-time

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Job details

Pay: $59,025.00 - $73,782.50
Job type: Full-time
Experience: Minimum 5 years experience in service operations
Posting language: English
Posted: Nov 6, 2026

Original job description

Toromont Cat is looking for a Service Advisor-Mining to join our team in Sudbury! This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service Advisor will also collaborate with the Supervisor and Coordinator to ensure quotes, timelines and process flow are maintained to support accurate and timely WIP (work-in-progress) processing.

Pay Type	Full Time
Compensation	$59,025.00 - $73,782.50	The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.

As a Service Advisor, YOU will experience:

Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
Working for the best in class equipment dealer and with the premium Caterpillar brand
Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
Competitive total rewards including: wages, benefits, and premiums (as eligible)
An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
Update and manage Service Scheduler in a timely and accurate manner
Schedule both machine repairs and preventative maintenance for the Technicians
Coordinate with Service Supervisor, MSRs and PSSRs to meet all deadlines for machine repairs
Provide customer support for incoming calls and effective follow up during and after machine repairs
Open and structure work orders, check for service letters, where applicable and warranty status, verify customer pay arrangements, history and codes to upload into Service Scheduler
Collaborate with Coordinator to ensure all service reports provided by Technicians are timely and accurate
Source parts and tools during job set-up and provide shipping instructions to the site
Manage local purchases and review work orders for invoicing/uploading and ensure credits and parts have been processed and submitted
Assist with Warranty and Goodwill processing including documentation requirements and no charge claims
Maintain current information cascading to the required Service Supervisors, Product Support Manager, MSRs and PSSR
Review and maintain WIP daily to support the invoicing process and KPIs (Key Indicator Metrics)

Must-haves for this role:

Minimum post-secondary education
Minimum 5 years experience in service operations

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

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More about this job

Responsibilities

The Service Advisor provides technical direction and manages the scheduling of equipment repairs while maintaining clear communication with customers. They also collaborate with internal teams to ensure accurate work-in-progress processing, invoicing, and adherence to safety policies.

Requirements

Candidates must possess a minimum of post-secondary education and at least 5 years of experience in service operations. Strong organizational skills and the ability to coordinate complex repair workflows are essential for this role.

Skills

Service scheduling
Equipment repair coordination
Customer support
Work order management
Technical communication
WIP processing
Warranty processing
Parts sourcing
Invoicing
Data entry
Safety compliance
Preventative maintenance scheduling

Benefits

Competitive total rewards
Health and safety programs
Training and development opportunities
Flexible work schedules

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
Mining
Toromont Cat
Caterpillar
Equipment Repair
Service Scheduler
Work Orders
Preventative Maintenance
WIP
Invoicing
Warranty
Goodwill
KPI
Service Operations
Safety Policies
Technical Support
Customer Experience
Parts Sourcing

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