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Added 1 min ago
AI
General Labourer
American Iron and Metal
Quebec, QC
- Full-time
Reporting to the Site Manager, you will play an important role in our daily operations. You will be mainly responsible for receiving, sorting and classifying different types of metals, as…
Added 1 min ago
TO
Nieuport Aviation Shuttle Operations Supervisor - Toronto
Transdev Ontario Manitoba
Toronto, ON
- $60,000 to $65,000 CAD / year
- Full-time
Reporting directly to the Operations Manager, the Supervisor serves as a critical link between frontline employees, management, client, and support departments, ensuring that everyone is…
Added 1 min ago
FB
Assistant Meat Manager
Farm Boy Inc.
Brantford, ON
- $21 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 1 min ago
Assistant Production Manager
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Toronto, ON · Etobicoke, ON
The Assistant Production Manager ensures a high level of service to customers of Canadian Linen & Uniform Service by processing orders while maintaining overall profitability through…
Added 1 min ago
Health Care Aide STBK
Connecting Care (2000) Inc.
Grimshaw, AB
At Connecting Care, we proudly embrace The Eden Alternative™ philosophy as a guiding force for every facet of community operations. This revolutionary approach to care prioritizes resident…
Added 1 min ago
Owen Sound - 310T Lead Hand Mechanic
Human Resources
Owen Sound, ON
The 310 T Lead Hand Mechanic at Miller Waste Systems oversees afternoon shift technicians, ensuring all vehicle maintenance and repairs are completed safely, efficiently, and in compliance…
Added 1 min ago
Director of Information Technology
The Corporation of The City of St. Thomas
St. Thomas, ON
Under the general direction of the City Manager, the Director of Information Technology (IT) provides strategic leadership, direction, and oversight for the City's technology…
Added 1 min ago
Health & Safety Manager - Delta, BC
Alpine Recruitment and Talent Attraction
Delta, BC · Surrey, BC · Vancouver, BC
This role is a mix of field work, coaching, and collaboration. You’ll be spending real time in the field on job sites with our teams, helping people work safely, confidently, and…
Added 1 min ago
LC
Assistant Store Manager Fresh
Loblaw Companies Limited
Toronto, ON
- Full-time
Reporting to the Store Manager, the Assistant Store Manager will provide excellence in customer service. Demonstrate leadership by managing employees and effectively planning.
Added 1 min ago
I
Senior Policy Advisor -Economic Development
ITK
Ottawa, ON
- Full-time
Reporting to a Manager within the Department of Policy Advancement, the Senior Policy Advisor will work towards promoting and improving the place of Canada’s Inuit in specific policy areas.…
Added 1 min ago
WG
Engineering Technician
WJ Groundwater
Toronto, ON · North York, Ontario
- Full-time
WJ Groundwater is the leading construction dewatering and groundwater specialist in the UK with operations in Canada, the Middle East, Poland & the Philippines. We have specialized plant…
Added 1 min ago
TM
Team of two - Property Administrator and Suprintendent Couple
Tribe Management inc
Toronto, ON
- $40,000 to $42,000 CAD / year
- Full-time
The Property Administrator works under the direction of the Property Manager to oversee the administrative and maintenance operations. They will be responsible for meeting all contractual…
Added 2 mins ago
HD
Temporary Specialist - Building Performance and Asset Management , JWS (35hrs)
Halton District School Board
Burlington, ON
- Temporary
Reporting to the Manager, Building Performance Department, the Specialist, Building Performance and Asset Management will be responsible for database management, sustainability, and best…
Added 2 mins ago
MC
Pay-Per-Click (PPC) Specialist
MediaEdge Communications
Toronto, ON
- Full-time
Manage campaign launches, budgets, targeting, and ongoing account maintenance.
Added 2 mins ago
TD
Property Operations Supervisor
TAG Developments Ltd
AB · Edmonton, AB
- Full-time
We are seeking a permanent, full-time Property Operations Supervisor to take ownership of the physical and technical operations of our portfolio. Reporting to the General Manager, Property…
Added 16 mins ago
DT
Assistant Manager II
Dollar Tree Stores
Chilliwack, BC
- Full-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 16 mins ago
CS
Bilingual Maintenance Manager (French & English)
Cogir Senior Living
Orleans, ON · Promenade Senior Suites
- Full-time
As our next Maintenance Manager you are a maintenance professional ready to engage in hands-on tasks when needed. As a working manager, you will guide the environmental services team in…
Added 16 mins ago
WM
Branch Supervisor
Williams Machinery
Terrace, BC
- Full-time
Play a vital role in the day-to-day operations of our Terrace Branch, working closely with the Operations Manager to keep service, parts, and rentals running smoothly. This is a hands-on…
Added 16 mins ago
GF
Fit4Less Host - Halifax Park Lane
GoodLife Fitness
Halifax, NS
- Part-time
The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and…
Added 16 mins ago
B
Operations Engineer
Brenntag
Brampton, ON · Canada / Brampton
- Full-time
This position has a matrix reporting structure, reporting to the BNA - Engineering Manager and the Director Logistics & Operations – Canada.
Added 31 mins ago
GW
Experience Matter Intelligence Specialist
Gowling WLG
Toronto, ON
- Full-time
With guidance from the Manager, Market & Industry Recognition, and in close collaboration with members of the Business Development and Pursuits & Proposals team among others, you will…
Added 31 mins ago
DI
AWS CloudOps Manager (1899) $150K
Direct IT Recruiting Inc.
Mississauga, ON
- Full-time
We are seeking an AWS CloudOps Manager to lead the availability, performance, security, and cost efficiency of our cloud infrastructure. This role combines hands-on technical leadership…
Added 31 mins ago
GW
Experience Matter Intelligence Specialist
Gowling WLG
Ottawa, ON
- Full-time
With guidance from the Manager, Market & Industry Recognition, and in close collaboration with members of the Business Development and Pursuits & Proposals team among others, you will…
Added 31 mins ago
SA
Cook 1 (Part-Time) Canal Market (YOW Airport)
SSP America
Ottawa, ON
- Part-time
In charge of setting up, regular maintenance, cleaning and proper functioning of assigned equipment and machines.
Added 31 mins ago
GR
Warehouse Operations Manager
Grand River Personnel Limited
Brantford, ON
- Full-time
As the Operations Manager you will oversee all warehouse operations functions including logistics, staff coaching and direction, administrative and facility functions with the goal of…

Toromont Cat

Service Advisor - Mining

Sudbury, ON, P3Y 1K9, Canada

$59,025.00 - $73,782.50 · Full-time

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Job details

Pay: $59,025.00 - $73,782.50
Job type: Full-time
Experience: Minimum 5 years experience in service operations
Posting language: English
Posted: Nov 6, 2026

Original job description

Toromont Cat is looking for a Service Advisor-Mining to join our team in Sudbury! This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service Advisor will also collaborate with the Supervisor and Coordinator to ensure quotes, timelines and process flow are maintained to support accurate and timely WIP (work-in-progress) processing.

Pay Type	Full Time
Compensation	$59,025.00 - $73,782.50	The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.

As a Service Advisor, YOU will experience:

Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
Working for the best in class equipment dealer and with the premium Caterpillar brand
Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
Competitive total rewards including: wages, benefits, and premiums (as eligible)
An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
Update and manage Service Scheduler in a timely and accurate manner
Schedule both machine repairs and preventative maintenance for the Technicians
Coordinate with Service Supervisor, MSRs and PSSRs to meet all deadlines for machine repairs
Provide customer support for incoming calls and effective follow up during and after machine repairs
Open and structure work orders, check for service letters, where applicable and warranty status, verify customer pay arrangements, history and codes to upload into Service Scheduler
Collaborate with Coordinator to ensure all service reports provided by Technicians are timely and accurate
Source parts and tools during job set-up and provide shipping instructions to the site
Manage local purchases and review work orders for invoicing/uploading and ensure credits and parts have been processed and submitted
Assist with Warranty and Goodwill processing including documentation requirements and no charge claims
Maintain current information cascading to the required Service Supervisors, Product Support Manager, MSRs and PSSR
Review and maintain WIP daily to support the invoicing process and KPIs (Key Indicator Metrics)

Must-haves for this role:

Minimum post-secondary education
Minimum 5 years experience in service operations

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

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More about this job

Responsibilities

The Service Advisor provides technical direction and manages the scheduling of equipment repairs while maintaining clear communication with customers. They also collaborate with internal teams to ensure accurate work-in-progress processing, invoicing, and adherence to safety policies.

Requirements

Candidates must possess a minimum of post-secondary education and at least 5 years of experience in service operations. Strong organizational skills and the ability to coordinate complex repair workflows are essential for this role.

Skills

Service scheduling
Equipment repair coordination
Customer support
Work order management
Technical communication
WIP processing
Warranty processing
Parts sourcing
Invoicing
Data entry
Safety compliance
Preventative maintenance scheduling

Benefits

Competitive total rewards
Health and safety programs
Training and development opportunities
Flexible work schedules

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
Mining
Toromont Cat
Caterpillar
Equipment Repair
Service Scheduler
Work Orders
Preventative Maintenance
WIP
Invoicing
Warranty
Goodwill
KPI
Service Operations
Safety Policies
Technical Support
Customer Experience
Parts Sourcing

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