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Added 14 mins ago
TC
Service Advisor
Toromont Cat
Sudbury, ON
- Full-time
…people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take…
Added 14 mins ago
TC
Service Advisor - Mining
Toromont Cat
Sudbury, ON
- Full-time
…people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take…
Added 14 mins ago
AI
Scale and Transportation Clerk
American Iron and Metal
Baie-Comeau, QC
- Full-time
Reporting to the Site Manager, you will play an essential role in the department’s day-to-day operations. You will support the team with administrative tasks, planning, transportation…
Added 14 mins ago
AI
Scale Clerk
American Iron and Metal
Val-d'Or, QC
- Full-time
Reporting to the Site Manager, you will play an essential role in the department’s day-to-day operations. You will support the team with administrative tasks, planning, transportation…
Added 29 mins ago
NB
Associate
National Bank of Canada
Quebec, QC
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 29 mins ago
NB
Associate
National Bank of Canada
Rivière-du-Loup, QC
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 29 mins ago
E
Management Trainee
Enterprise
Prince Albert, SK
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 29 mins ago
RA
Account Manager
Recycling Alternative
Vancouver, BC
- Full-time
Our four core values of innovation, integrity, community, and environment drive our daily operations and long-term strategic goals. Through these values, we work closely with our clients to…
Added 29 mins ago
T
Audit Manager II, Canadian Business Banking and Credit Risk (1242)
TD
Toronto, ON
- Full-time
…risks of today and around the corner and help keep our daily operations running smoothly for our…
Added 29 mins ago
BI
Engineer I
Baxter International Inc.
Alliston, ON
- Full-time
…and executing engineering projects that support manufacturing operations and business objectives. You will collaborate with operations, quality, maintenance, and technical teams to identify…
Added 44 mins ago
NS
Warehouse Labourer
Northern Strands
Saskatoon, SK
- Full-time
…Labourer is an integral part of the team and contributes to the success of the company. This position reports directly to the Inside Sales & Warehouse Manager. Northern Strands is a proud…
Added 44 mins ago
OF
Field Sales Representative
Open Fields Distribution
Saskatoon, SK
- Full-time
The Field Sales Representative is responsible for driving revenue growth by building and maintaining strong customer relationships, identifying new sales opportunities, and delivering…
Added 44 mins ago
E
Management Trainee
Enterprise
Moncton, NB
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 44 mins ago
SR
Regional Technical Sales Manager
STRIVE Recruitment Inc.
Delson, QC
- $110,000 to $115,000 CAD / year
- Full-time
…services across Accounting & Finance, Corporate Administration, Operations, and Technology. We pride ourselves on delivering a highly personalized, transparent, and relationship-driven…
Added 44 mins ago
CQ
Human Resources Generalist
Culligan Quench Canada
Toronto, ON
- $65,000 to $75,000 CAD / year
- Full-time
Reporting to the Human Resources Manager, the Human Resources Generalist supports the day-to-day human resources operations across all Canadian locations. This role is responsible for a…
Added 44 mins ago
NF
Sales Team Manager - Toronto
Neilson Financial Services
Toronto, ON
- Full-time
We are seeking a Sales Team Manager with exceptional skills and talents. In this role, you will lead our team of Sales Advisors, cultivating a customer-centric, collaborative, and…
Added 44 mins ago
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Service Experience Manager
Nucleus
Vancouver, BC
- Full-time
The Service Experience Manager (SEM) is a hybrid leadership role that bridges client success and technical service delivery. This role is responsible for ensuring exceptional client…
Added 44 mins ago
HI
Manager, Commercial Auto and Transportation
HUB International
Langley (District), BC · Langley, BC
- Full-time
The Manager, Commercial Auto & Transport is responsible for leading the team in the financial success of the department and financial success of Hub as a whole, delivering exceptional…
Added 59 mins ago
FB
Assistant Bakery Manager
Farm Boy Inc.
Ottawa, ON
- $21 CAD / hour
- Full-time
Support daily operations by ensuring outstanding customer service, accurate merchandising and rotation, adequate staffing coverage, and consistent department cleanliness.
Added 59 mins ago
Manager, Business Banking, Client Campaigns - Toronto, ON
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Toronto, ON
The Manager, Business Banking Client Campaigns is responsible for Business Banking go-to-market activity, ensuring products are competitively positioned, offers are profitable and clients…
Added 59 mins ago
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Gestionnaire de compte en approvisionnment / Accoubnt Manager procurement
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- Full-time
…passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 59 mins ago
Manager, Software Development - Scheduling Team
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Montreal, QC
We are seeking a Manager, Software Development to join one of our Alayacare Cloud team. Reporting to the Associate Director, you will cultivate a strong team identity with personalized…
Added 1 hour ago
TM
Sales Support Specialist - Central Zone
Toyota Motor Corporation
Toyota Canada Inc - Central Zone Office
- Full-time
…This is a full-time opportunity and will report to Zone Sales Manager - Central. The successful candidate will coordinate all sales management functions to allow field staff to concentrate…
Added 1 hour ago
RB
Relationship Manager, Business Markets
Royal Bank of Canada
Toronto, ON
- Full-time
Be on your client’s path, visit your clients on-site to gain a thorough understanding of their business objectives and operations, as permitted
Added 1 hour ago
Sr. Technical Account Manager - Media Specialist, Strategic Industries
Amazon
Calgary, AB
…in AWS Sales with Media Specialist SAs working to understand customer needs and design relevant media solutions. Media Specialist TAMs also work closely with customers to move those…

Toromont Cat

Service Advisor - Mining

Sudbury, ON, P3Y 1K9, Canada

$59,025.00 - $73,782.50 · Full-time

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Job details

Pay: $59,025.00 - $73,782.50
Job type: Full-time
Experience: Minimum 5 years experience in service operations
Posting language: English
Posted: Nov 6, 2026

Original job description

Toromont Cat is looking for a Service Advisor-Mining to join our team in Sudbury! This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service Advisor will also collaborate with the Supervisor and Coordinator to ensure quotes, timelines and process flow are maintained to support accurate and timely WIP (work-in-progress) processing.

Pay Type	Full Time
Compensation	$59,025.00 - $73,782.50	The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.

As a Service Advisor, YOU will experience:

Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
Working for the best in class equipment dealer and with the premium Caterpillar brand
Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
Competitive total rewards including: wages, benefits, and premiums (as eligible)
An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
Update and manage Service Scheduler in a timely and accurate manner
Schedule both machine repairs and preventative maintenance for the Technicians
Coordinate with Service Supervisor, MSRs and PSSRs to meet all deadlines for machine repairs
Provide customer support for incoming calls and effective follow up during and after machine repairs
Open and structure work orders, check for service letters, where applicable and warranty status, verify customer pay arrangements, history and codes to upload into Service Scheduler
Collaborate with Coordinator to ensure all service reports provided by Technicians are timely and accurate
Source parts and tools during job set-up and provide shipping instructions to the site
Manage local purchases and review work orders for invoicing/uploading and ensure credits and parts have been processed and submitted
Assist with Warranty and Goodwill processing including documentation requirements and no charge claims
Maintain current information cascading to the required Service Supervisors, Product Support Manager, MSRs and PSSR
Review and maintain WIP daily to support the invoicing process and KPIs (Key Indicator Metrics)

Must-haves for this role:

Minimum post-secondary education
Minimum 5 years experience in service operations

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

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More about this job

Responsibilities

The Service Advisor provides technical direction and manages the scheduling of equipment repairs while maintaining clear communication with customers. They also collaborate with internal teams to ensure accurate work-in-progress processing, invoicing, and adherence to safety policies.

Requirements

Candidates must possess a minimum of post-secondary education and at least 5 years of experience in service operations. Strong organizational skills and the ability to coordinate complex repair workflows are essential for this role.

Skills

Service scheduling
Equipment repair coordination
Customer support
Work order management
Technical communication
WIP processing
Warranty processing
Parts sourcing
Invoicing
Data entry
Safety compliance
Preventative maintenance scheduling

Benefits

Competitive total rewards
Health and safety programs
Training and development opportunities
Flexible work schedules

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
Mining
Toromont Cat
Caterpillar
Equipment Repair
Service Scheduler
Work Orders
Preventative Maintenance
WIP
Invoicing
Warranty
Goodwill
KPI
Service Operations
Safety Policies
Technical Support
Customer Experience
Parts Sourcing

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