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Added 31 mins ago
TT
Retail Store Coordinator Full Time - Ancaster
The TJX Companies, Inc.
Ancaster, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 46 mins ago
IC
logistics coordinator
Intco Canada Inc.
Concord, ON
- Full-time
Added 46 mins ago
Uniforms Coordinator
Vail Resorts
Whistler, BC
The Uniforms Coordinator handles the delivery, inventory, issuance and return of employee uniforms and all transactions related to the resort's operation. Provides the best possible…
Added 1 hour ago
CS
Program Assistant (CF) - Ready to Serve and RENU
Catholic Social Services Alberta
AB · Edmonton, AB
- Full-time
Provide day-to-day comprehensive administrative support for RTS and RENU program operations.
Added 2 hours ago
W
Material Coordinator
Worley
AB · Edmonton, AB
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 2 hours ago
QM
Accounting & Administrative Coordinator
Quantum Management Services Ltd.
Toronto, ON
- $75,000 to $80,000 CAD / year
- Full-time
- Liaise with internal departments, vendors, and suppliers to support day-to-day business operations.
Added 3 hours ago
R|
ACCESS ALS Program Development Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Temporary
…partners of Access ALS across Canada. The role is for a Network Coordinator to support the sites both at the ALS Phase 1 group of the CIM of the MUHC RI and the ACCESS ALS clinical trial…
Added 4 hours ago
SV
Patient Experience Coordinator
Skin Vitality Medical Clinic
Hamilton, ON
- $22 to $25 CAD / hour
- Full-time
Skin Vitality Medical Clinic is looking for a Senior Patient Experience Coordinator who is ready to take on greater responsibility, support clinic leadership, and play an important role in…
Added 5 hours ago
UO
Manager of Operations
University of Victoria
Victoria, BC
- Full-time
Reporting to the Director of the Kula: Library Futures Academy, the Manager of Operations provides leadership for the planning, coordination, communications, and operational infrastructure…
Added 6 hours ago
CU
Youth Programs Lead
Calgary Ultimate Association
Calgary, AB · Greater Calgary Metropolitan Area
- Contract
…of youth programs, including curriculum, player and coaching support, and operations. Serving as primary contact for coaches, participants, and families, the Youth Programs Lead ensures…
Added 6 hours ago
AG
Coordinator, Health and Safety
Alamos Gold Inc.
Matachewan, ON
- Full-time
As the Health & Safety Coordinator, reporting to the Health and Safety Supervisor, you will support and strengthen the site’s safety programs by performing a wide range of health and safety…
Added 7 hours ago
CH
Accounts Receivable Coordinator (6 Month Contract)
CBI Health
Toronto, ON
- Full-time
As a key member of the Finance team, the Accounts Receivable Coordinator will use knowledge and experience to support the timely and accurate execution of processes related to Accounts…
Added 7 hours ago
I
Operations Coordinator (Seasonal)
Intelcom
Thunder Bay, ON
- Full-time
Conduct van audits and support sorting operations
Added 8 hours ago
LS
Operations and Club Services Manager - Permanent - 19637
LRO Staffing
Ottawa, ON
- Full-time
…Nepean, is seeking an organized, service-oriented, and proactive Operations & Club Services Manager to support the day-to-day administration and delivery of its programs and…
Added 8 hours ago
CH
Project Coordinator
Covenant Health Canada
AB · Edmonton, AB
- Full-time
Reporting to the Senior Program Officer (SPO), Integrated Access Acute Care Services, the Project Coordinator provides project coordination, operational planning, analytical support, and…
Added 9 hours ago
AL
Field Manager
Atkinson Landscaping
Surrey, BC
- $75,000 to $85,000 CAD / year
- Full-time
Atkinson Landscaping is adding a new layer of field leadership to support our growing crew operations. The Field Manager is a hands-on role responsible for the day-to-day performance of 3–5…
Added 9 hours ago
PC
Terminal Supervisor (12-Month Term)
Parkland Corporation
Burnaby, BC
- Other
…Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical…
Added 10 hours ago
Body Shop Production Coordinator
The Jim Pattison Auto Group
Winnipeg, MB
As a Production Coordinator, you’ll help keep our collision centre’s daily operations organized and running smoothly, working closely with technicians, estimators, parts, management, and…
Added 11 hours ago
LH
Care Coordinator
Lifemark Health Group
Calgary, AB
- Part-time
The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by…
Added 12 hours ago
PP
Sales & Marketing Coordinator
Peak Performance
North Vancouver, BC
- Full-time
As the Sales & Marketing Coordinator, you’ll work closely with our retail, marketing, and operations teams, picking up real context on how a premium outdoor brand actually runs - not just…
Added 12 hours ago
ET
Operations Coordinator - Kamloops, BC
Elevation Technical Services
Kamloops, BC
- Full-time
As Elevation continues to grow, we are seeking a highly organized, proactive, and detail-oriented Operations Coordinator to support the day-to-day operations of our head office in Kamloops,…
Added 13 hours ago
JS
Part-Time Back of House Coordinator
JD Sports / Livestock / Size?
Laval, QC
- Part-time
Our Retail team is looking for a part-time Back of House Coordinator at our CF Carrefour Laval location. Come join our quickly growing and developing team at JD Sports Canada. You will have…
Added 13 hours ago
Health and Safety Coordinator - Winter 2026/27
Sunshine Village Corporation
Banff, AB
The Health and Safety Coordinator has an important impact, supporting Sunshine's injury management function by working directly with team members and supervisory teams on successful…
Added 13 hours ago
Back of House Coordinator
JD Sports / Livestock / Size?
Calgary, AB
Our Retail Team is looking for a Back of House Coordinator at our Market Mall Location! Come join our quickly growing and developing team at JD Sports Canada. You will have the exciting…
Added 13 hours ago
Back of House Coordinator
JD Sports / Livestock / Size?
Montreal, QC
Our Retail team is looking for a part-time Back of House Coordinator at our Carrefour Angrignon Lasalle location. Come join our quickly growing and developing team at JD Sports Canada. You…

Toromont Cat

Service Advisor - Mining

Sudbury, ON, P3Y 1K9, Canada

$59,025.00 - $73,782.50 · Full-time

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Job details

Pay: $59,025.00 - $73,782.50
Job type: Full-time
Experience: Minimum 5 years experience in service operations
Posting language: English
Posted: Nov 6, 2026

Original job description

Toromont Cat is looking for a Service Advisor-Mining to join our team in Sudbury! This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service Advisor will also collaborate with the Supervisor and Coordinator to ensure quotes, timelines and process flow are maintained to support accurate and timely WIP (work-in-progress) processing.

Pay Type	Full Time
Compensation	$59,025.00 - $73,782.50	The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.

As a Service Advisor, YOU will experience:

Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
Working for the best in class equipment dealer and with the premium Caterpillar brand
Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
Competitive total rewards including: wages, benefits, and premiums (as eligible)
An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
Update and manage Service Scheduler in a timely and accurate manner
Schedule both machine repairs and preventative maintenance for the Technicians
Coordinate with Service Supervisor, MSRs and PSSRs to meet all deadlines for machine repairs
Provide customer support for incoming calls and effective follow up during and after machine repairs
Open and structure work orders, check for service letters, where applicable and warranty status, verify customer pay arrangements, history and codes to upload into Service Scheduler
Collaborate with Coordinator to ensure all service reports provided by Technicians are timely and accurate
Source parts and tools during job set-up and provide shipping instructions to the site
Manage local purchases and review work orders for invoicing/uploading and ensure credits and parts have been processed and submitted
Assist with Warranty and Goodwill processing including documentation requirements and no charge claims
Maintain current information cascading to the required Service Supervisors, Product Support Manager, MSRs and PSSR
Review and maintain WIP daily to support the invoicing process and KPIs (Key Indicator Metrics)

Must-haves for this role:

Minimum post-secondary education
Minimum 5 years experience in service operations

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

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More about this job

Responsibilities

The Service Advisor provides technical direction and manages the scheduling of equipment repairs while maintaining clear communication with customers. They also collaborate with internal teams to ensure accurate work-in-progress processing, invoicing, and adherence to safety policies.

Requirements

Candidates must possess a minimum of post-secondary education and at least 5 years of experience in service operations. Strong organizational skills and the ability to coordinate complex repair workflows are essential for this role.

Skills

Service scheduling
Equipment repair coordination
Customer support
Work order management
Technical communication
WIP processing
Warranty processing
Parts sourcing
Invoicing
Data entry
Safety compliance
Preventative maintenance scheduling

Benefits

Competitive total rewards
Health and safety programs
Training and development opportunities
Flexible work schedules

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
Mining
Toromont Cat
Caterpillar
Equipment Repair
Service Scheduler
Work Orders
Preventative Maintenance
WIP
Invoicing
Warranty
Goodwill
KPI
Service Operations
Safety Policies
Technical Support
Customer Experience
Parts Sourcing

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