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Added 14 mins ago
TC
Service Advisor
Toromont Cat
Sudbury, ON
- Full-time
Maintain current information cascading to the required Service Supervisors, Product Support Manager, MSRs and PSSR
Added 14 mins ago
TC
Service Advisor - Mining
Toromont Cat
Sudbury, ON
- Full-time
Maintain current information cascading to the required Service Supervisors, Product Support Manager, MSRs and PSSR
Added 14 mins ago
IF
Security Product Manager
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
The Information Security Protection and Analysis (ISPA) team is looking for a Product Manager to contribute to the evolution of its operational cybersecurity capabilities.
Added 14 mins ago
R(
Specialist, CRM & Lifecycle Marketing
Reitmans (Canada) Ltée/Ltd
Montreal, QC
- Full-time
As Specialist, CRM & Lifecycle Marketing, reporting into the Manager, Customer Activation, you plan, brief, and execute direct-to-customer activations and direct messaging campaigns for one…
Added 14 mins ago
A
Golf Operations Opportunities - Spring/Summer 2027
AccorHotel
Banff, AB
- Contract
Reporting structure is dependent on the position, such as the Golf Operations Assistant Manager, Golf Group & Revenue Manager or Golf Operations Manager.
Added 14 mins ago
KI
Senior Product Manager, AI Innovations Team, Operations Orchestration
Kinaxis Inc.
Canada
- Full-time
This role owns how Kinaxis prices, packages and sells operations orchestration, and works inside the product closely enough to make those calls from first-hand knowledge of how it is built…
Added 29 mins ago
PE
MD, Head of Legal - Canada
Page Executive
Toronto, ON
- Full-time
Rare opportunity to lead legal function in Canada for alternative asset manager.
Added 29 mins ago
SL
Department Sales Manager, Hardgoods
Sporting Life
Laval, QC
- Full-time
While partnering with your assistant manager to achieve sales targets, manage team KPIs, and maximize profitability. You’ll coach your team to be product and trend experts, ensuring they’re…
Added 29 mins ago
PM
Senior Purchasing Manager
Prime Management Group Inc.
Brampton, ON
- $120,000 to $130,000 CAD / year
- Full-time
Prime Management Group is recruiting a Senior Purchasing Manager on behalf of an established metal fabrication manufacturer with multiple facilities across North America.
Added 29 mins ago
AE
Data Analyst and Business Intelligence Developer (1 Year contract)
Agrocrop Exports Ltd.
Bolton, ON
- Contract
…practical business recommendations. You will work directly with BI Manager, Finance, Operations, and Supply Chain teams to understand business needs, investigate performance, and deliver…
Added 29 mins ago
T
Audit Manager II, Canadian Business Banking and Credit Risk (1242)
TD
Toronto, ON
- Full-time
…risks of today and around the corner and help keep our daily operations running smoothly for our…
Added 29 mins ago
B
Quantitative Analyst, Summer 2027 (Co-op/Internship) - 4 Months
BMO
Toronto, ON · FCP
- Full-time
Collaborate together with the product team and partners to understand and provide data-driven decision making, business planning and future roadmap.
Added 29 mins ago
BI
Engineer I
Baxter International Inc.
Alliston, ON
- Full-time
…a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional…
Added 43 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Niagara Falls, ON
- $52,500 CAD / year
- Full-time
…how a successful business operates - from supply chain and operations to sales, leadership, and…
Added 43 mins ago
WC
(CAN) Consumables Associate
Walmart Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Contract
Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
Added 43 mins ago
WC
(CAN) Staff Pharmacist, Full-Time
Walmart Canada
Prince Albert, SK
- Full-time
Position Summary...The Staff Pharmacist assists the Pharmacy Manager in all aspects of the Pharmacy Operations. Provides patient care specific to each patient based on feedback received…
Added 43 mins ago
(CAN) Pharmacy Intern, Part-Time
Walmart Canada
Saskatoon, SK
In collaboration with the designated pharmacy manager and his/her preceptor, the intern adheres to the drug distribution protocols of the pharmacy to ensure safety, accuracy and quality of…
Added 43 mins ago
(CAN) Pharmacy Intern, Part-Time
Walmart Canada
Saskatoon, SK
In collaboration with the designated pharmacy manager and his/her preceptor, the intern adheres to the drug distribution protocols of the pharmacy to ensure safety, accuracy and quality of…
Added 43 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Waterloo, ON
- $52,500 CAD / year
- Full-time
…how a successful business operates - from supply chain and operations to sales, leadership, and…
Added 43 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
London, ON
- $52,500 CAD / year
- Full-time
…how a successful business operates - from supply chain and operations to sales, leadership, and…
Added 43 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Moncton, NB
- $52,500 CAD / year
- Full-time
…how a successful business operates - from supply chain and operations to sales, leadership, and…
Added 43 mins ago
WC
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 43 mins ago
OF
Field Sales Representative
Open Fields Distribution
Saskatoon, SK
- Full-time
…exceptional service to our clients. Reporting to the Sales Manager, this role involves retail in-store activations, meeting or exceeding sales targets, maintaining a deep understanding of…
Added 43 mins ago
WC
(CAN) Associé, saisonnier
Walmart Canada
Kirkland, QC
- Contract
Position Summary...To provide exceptional customer service and assist in salesfloor operations in order to ensure a positive shopping experience and drive customer loyalty.
Added 44 mins ago
WC
(CAN) Associé à la protection des biens
Walmart Canada
Pointe-Claire, QC
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…

Toromont Cat

Service Advisor - Mining

Sudbury, ON, P3Y 1K9, Canada

$59,025.00 - $73,782.50 · Full-time

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Job details

Pay: $59,025.00 - $73,782.50
Job type: Full-time
Experience: Minimum 5 years experience in service operations
Posting language: English
Posted: Nov 6, 2026

Original job description

Toromont Cat is looking for a Service Advisor-Mining to join our team in Sudbury! This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service Advisor will also collaborate with the Supervisor and Coordinator to ensure quotes, timelines and process flow are maintained to support accurate and timely WIP (work-in-progress) processing.

Pay Type	Full Time
Compensation	$59,025.00 - $73,782.50	The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.

As a Service Advisor, YOU will experience:

Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
Working for the best in class equipment dealer and with the premium Caterpillar brand
Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
Competitive total rewards including: wages, benefits, and premiums (as eligible)
An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
Update and manage Service Scheduler in a timely and accurate manner
Schedule both machine repairs and preventative maintenance for the Technicians
Coordinate with Service Supervisor, MSRs and PSSRs to meet all deadlines for machine repairs
Provide customer support for incoming calls and effective follow up during and after machine repairs
Open and structure work orders, check for service letters, where applicable and warranty status, verify customer pay arrangements, history and codes to upload into Service Scheduler
Collaborate with Coordinator to ensure all service reports provided by Technicians are timely and accurate
Source parts and tools during job set-up and provide shipping instructions to the site
Manage local purchases and review work orders for invoicing/uploading and ensure credits and parts have been processed and submitted
Assist with Warranty and Goodwill processing including documentation requirements and no charge claims
Maintain current information cascading to the required Service Supervisors, Product Support Manager, MSRs and PSSR
Review and maintain WIP daily to support the invoicing process and KPIs (Key Indicator Metrics)

Must-haves for this role:

Minimum post-secondary education
Minimum 5 years experience in service operations

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

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More about this job

Responsibilities

The Service Advisor provides technical direction and manages the scheduling of equipment repairs while maintaining clear communication with customers. They also collaborate with internal teams to ensure accurate work-in-progress processing, invoicing, and adherence to safety policies.

Requirements

Candidates must possess a minimum of post-secondary education and at least 5 years of experience in service operations. Strong organizational skills and the ability to coordinate complex repair workflows are essential for this role.

Skills

Service scheduling
Equipment repair coordination
Customer support
Work order management
Technical communication
WIP processing
Warranty processing
Parts sourcing
Invoicing
Data entry
Safety compliance
Preventative maintenance scheduling

Benefits

Competitive total rewards
Health and safety programs
Training and development opportunities
Flexible work schedules

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
Mining
Toromont Cat
Caterpillar
Equipment Repair
Service Scheduler
Work Orders
Preventative Maintenance
WIP
Invoicing
Warranty
Goodwill
KPI
Service Operations
Safety Policies
Technical Support
Customer Experience
Parts Sourcing

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