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Added 8 mins ago
FC
Project Manager
Federated Co-operatives Limited
Regina, SK
- Full-time
The facilities Local Co-ops build today support their operations, members and communities for decades to come. The Facilities Design and Development team plays a critical role in delivering…
Added 8 mins ago
BI
Regional Manager, Retail Insurance
BMO Insurance
Montreal, QC
- Full-time
You're fluent in French and English to support business operations outside the province of Quebec.
Added 8 mins ago
A
Americas Signaling Leader
Arup
Toronto, ON
- Full-time
…planners, engineers, consultants, and technical specialists to support major rail infrastructure and transport projects. Our rail systems work spans planning, design, delivery, construction…
Added 8 mins ago
PC
Co-op Student - Process Engineer - January 2027 (12 Month Term)
Parkland Corporation
Burnaby, BC
- Contract
As a member of the Technical Services team supporting the Refinery, you will work to maintain safe, reliable, and profitable operation of the refinery by overseeing operation of assigned…
Added 8 mins ago
PC
Engineering Intern - Materials, Mechanical, or Engineering Technology - May 2027 (8-Month Term)
Parkland Corporation
Burnaby, BC
- Internship
The Engineering Intern is a member of the Fixed Equipment Integrity team, supporting the refinery in assuring the ongoing integrity and reliability of refinery assets. The successful…
Added 8 mins ago
LV
JUNIOR ASSITANT MANAGER-EN
La Vie En Rose
Quebec, QC
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 8 mins ago
MU
Associate Director, Alumni Engagement
McMaster University
Hamilton, ON
- Full-time
The Associate Director, Alumni Engagement is a key member of the Advancement team and plays a critical role in strengthening the University's reputation by cultivating meaningful and…
Added 8 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Quebec, QC
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 8 mins ago
SM
Registered Respiratory Therapist
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrates initiative and the ability to function both independently and as an inter-professional team member in a crisis and fast paced demanding environment.
Added 8 mins ago
SM
Registered Nurse, Perioperative
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrates initiative and the ability to function both independently and as an inter-professional team member in a crisis and fast paced demanding environment.
Added 8 mins ago
S
Delivery Driver - Quesnel
Save-On-Foods
Quesnel, BC
- Part-time
Put yourself in the driver’s seat of a new career! Join our growing team of Save-On-Foods delivery drivers and be a vital part of an innovative fulfillment team focused on providing Always…
Added 8 mins ago
SM
Registered Nurse - Med/Surg
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrates initiative and the ability to function both independently and as an inter-professional team member in a fast paced demanding environment.
Added 8 mins ago
SM
Registered Practical Nurse - Med/Surg
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrates initiative and the ability to function both independently and as an inter-professional team member in a fast paced demanding environment.
Added 8 mins ago
SM
Registered Nurse - Med/Surg
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrates initiative and the ability to function both independently and as an inter-professional team member in a fast paced demanding environment.
Added 8 mins ago
TO
Part-Time Attendant II, Maintenance Helper
Town of Whitby
Whitby, ON
- Part-time
Our Community Services team is looking for a self-motivated, solutions-oriented team member. You convey your thoughts clearly and concisely. You listen attentively and ask questions for…
Added 8 mins ago
L
Kitchen Assistant Department Manager - Full Time
Longo's
Central Plains Region, MB
- Full-time
We are looking for a Kitchen Assistant Department Manager who is passionate about food and enjoys working in a fast paced, team environment!
Added 8 mins ago
S
Liquor Store - Assistant Manager Liquor Store
Sobeys
Stettler, AB
- Full-time
…engaged, results oriented and passionate people leader to join our team as an Assistant Store Manager. As a member of the management team, our Assistant Store Manager is responsible for…
Added 12 mins ago
C
Project Manager
Co-op
Regina, SK
- Full-time
The facilities Local Co-ops build today support their operations, members and communities for decades to come. The Facilities Design and Development team plays a critical role in delivering…
Added 12 mins ago
LCE Underwriter
First West
Langley (District), BC · Langley, BC
…Under general direction, underwrites and approves/declines member credit applications by adhering to Tru Cooperative Bank’s (Tru) Credit policies/guidelines and their assigned their limits.…
Added 12 mins ago
SR
OT Controls Systems Specialist
Strathcona Resources Ltd.
Lloydminster, AB · Cold Lake, AB · Calgary, AB
- Full-time
Provide hands-on technical support for operational technology and control systems, working under the direction of the Team Lead and collaborating with automation, network, cyber security,…
Added 12 mins ago
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Lead a team (including Managers), empowering each team member to learn, grow, and achieve performance and developmental goals.
Added 12 mins ago
R
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Ricoh
Vancouver, BC
- Full-time
Augment your education with team member tuition assistance programs.
Added 12 mins ago
Client Service Administrator - Medicine Hat, AB
Demant Group
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As an integral member of our team, you’ll create a welcoming environment for our clients, providing them with exceptional service every step of the way. You’ll foster positive relationships…
Added 12 mins ago
Manager, Strategic Business Partnering (Operations)
Pembina Pipeline Corporation
Calgary, AB
Pembina Pipeline Corporation is recruiting for a Manager, Strategic Business Partnering (Operations). Reporting to the Director, Strategic Business Partnering within the Human Resources…
Added 12 mins ago
Senior Disaster Recovery Analyst
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Toromont Cat

Service Supervisor

Thunder Bay, ON, P7C 6G9, Canada

$78,705.00 to $98,380.00 · Full-time

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Job details

Pay: $78,705.00 to $98,380.00
Job type: Full-time
Experience: Minimum 3 years of experience in a supervisory position
Posting language: English
Posted: Oct 5, 2026

Original job description

Toromont Cat is looking for a Service Supervisor to join the team! The Service Supervisor is a main liaison for corporate initiatives, providing leadership and direction to a team of technicians, ensuring the highest quality of standards meets consistent customer satisfaction in conjunction with the operations and increased market share.

Pay Type	Full Time, Permanent
Compensation	$78,705.00 to $98,380.00	The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.

As a Service Supervisor, YOU will experience:

Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
Working for the best in class equipment dealer and with the premium Caterpillar brand
Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
Competitive total rewards including: wages, benefits, and premiums (as eligible)
An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

Model the way for safe, environmentally sound and healthy work behaviours in support of Toromont's Health and Safety Policies, Programs and initiatives
Provide excellent customer service as key contact for shop service requirements and schedule work orders to maximize productivity of shop operations
Promote customer satisfaction, follow up on repairs and collaborate with other departments to deliver high level service
Train and coach team members to meet and exceed customer and business expectations by administering performance evaluations
Provide direction on financial implications of work orders including customer pay, warranties, claims, policies and redos
Create quotes and review and prepare invoices for internal and external customers
Manage work-in-progress (WIP) and contamination control
Investigate and report accidents or near misses
Identify and resolve issues by initiating corrective actions on shop floor and for office procedures
Encourage continuous improvement for shop operations through regularly scheduled meetings and associated training
Assist the PSM with the management of fixed assets in the shop and preparation for capital expenditures

Must-haves for this role:

Minimum post-secondary education
Minimum 3 years of experience in a supervisory position
Support a team of technicians and provide direct customer support
Class 5 driver’s license required; must be able to obtain an explosives license and an ASP construction card
Technical experience would be an asset
Bilingualism is a plus

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed.

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More about this job

Responsibilities

The Service Supervisor leads a team of technicians to ensure high-quality service, productivity, and customer satisfaction within shop operations. They are responsible for managing work orders, financial reporting, safety compliance, and staff development.

Requirements

Candidates must have a minimum of post-secondary education and at least 3 years of supervisory experience. A Class 5 driver's license is required, with the ability to obtain an explosives license and an ASP construction card.

Skills

Leadership
Team management
Customer service
Operations management
Performance evaluation
Coaching
Work order scheduling
Financial management
Safety compliance
Technical troubleshooting
Inventory management
Communication
Problem solving
Invoicing
Asset management

Benefits

Competitive total rewards
Benefits
Premiums
Training and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Supervisor
Toromont Cat
Caterpillar
Shop operations
Technicians
Work orders
Customer satisfaction
Health and safety
Performance evaluation
Financial implications
Invoicing
Work-in-progress
Contamination control
Fixed assets
Capital expenditures
Construction
Mining
Power generation
Leadership
Training

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