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Added 2 mins ago
NC
Account Development Specialist
NAPA Canada
Cranbrook, BC
- Full-time
Gather market intelligence and report service or product issues to assigned store managers and district sales manager
Added 2 mins ago
D&
duct installer
Designtest & Balance Co. Ltd.
Richmond Hill, ON
- From $36.95 CAD / hour
- Full-time
- On-site
Repair and service exterior prefabricated products
Added 2 mins ago
IG
Process Operator Distillation and Concentration
Inland Group of Companies
Halifax, NS · ITC- Halifax
- Full-time
The Distillation Equipment Operator will work as part of a team to provide superior service and stakeholder satisfaction through responsibility for the safe and efficient operation and…
Added 2 mins ago
IG
Equipment Operator
Inland Group of Companies
Ottawa, ON · ITC Ottawa
- Full-time
The Equipment Operator will work as part of a team to provide superior service and stakeholder satisfaction through responsibility for the safe and efficient operation and preservation of…
Added 2 mins ago
IG
Full-Time Aircraft Fueler
Inland Group of Companies
Ottawa, ON · ITC Ottawa
- Full-time
The Aircraft Fueler will work as part of a team to provide superior service and stakeholder satisfaction through responsibility for the safe and efficient fueling/defueling of aircraft…
Added 2 mins ago
IG
Aircraft Fueler
Inland Group of Companies
Sydney Indian Reserve No. 28A, NS · ITC- Sydney
- Full-time
Valid driver's license with ability to operate fueling vehicles
Added 2 mins ago
IG
Equipment Operator - Processing
Inland Group of Companies
St. John's, NL · ITC St. John's
- Full-time
The Equipment Operator will work as part of a team to provide superior service and stakeholder satisfaction through responsibility for the safe and efficient operation and preservation of…
Added 2 mins ago
IG
Equipment Operator - Recovery
Inland Group of Companies
Calgary, AB · ITC Calgary
- Part-time
The Recovery Equipment Operator will work as part of a team to provide superior service and stakeholder satisfaction through responsibility for performing glycol recovery services and the…
Added 2 mins ago
IG
Lead Equipment Operator
Inland Group of Companies
Ottawa, ON · ITC Ottawa
- Full-time
…Equipment Operator will work as part of a team to provide superior service and stakeholder satisfaction through responsibility for the safe and efficient operation and preservation of…
Added 3 mins ago
CC
Residential Support Worker
Community Connections Inc.
Summerside, PE
- Part-time
…and/or physical challenges or previous experience in a human service setting serving vulnerable populations would be considered an…
Added 6 mins ago
AP
Plumber (Red Seal / Apprentice)
Advanced Plumbing Service Inc.
Summerside, PE
- Full-time
Valid PEI driver license with a clean driving record.
Added 12 mins ago
OH
Care Coordinator - Toronto General Hospital
Ontario Health atHome
Toronto, ON
- Full-time
In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans
Added 12 mins ago
C
Trainmaster
CPKC
Toronto, ON
- Full-time
Collaborate with internal and external partners to enhance yard and road fluidity to achieve Local Service Operating Plan (LOSP) and Operating Plan (OP)
Added 12 mins ago
TC
UPDATED Disability Service Worker with Overnight Awake Scheduling, Full-Time
Taproot Community Support Services
Westlock, AB
- Full-time
…development programs for purposes of providing individuals in service with physical, behavioural, emotional and social supports/supervision in residence and in the community. DSWs develop…
Added 12 mins ago
TC
Disability Services Worker, Full-Time
Taproot Community Support Services
AB · Edmonton, AB
- Full-time
…development programs for purposes of providing individuals in service with physical, behavioural, emotional and social supports/supervision in residence and in the community. DSWs develop…
Added 12 mins ago
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Auto Body Parts Coordinator (Sherwood Park)
Boyd Autobody & Glass
Sherwood Park, AB
- Full-time
Added 12 mins ago
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Assistant Route Service Sales Representative - Temporary
Cintas Canada
Toronto, ON
- Full-time
Cintas is seeking an Assistant Route Service Sales Representative. Responsibilities include providing route service to a set customer base, through the pick-up and delivery of uniforms and…
Added 12 mins ago
TC
Disability Services Worker, Temp Full-Time
Taproot Community Support Services
Westlock, AB
- Full-time
…development programs for purposes of providing individuals in service with physical, behavioural, emotional and social supports/supervision in residence and in the community. DSWs develop…
Added 12 mins ago
C
Roadmaster
CPKC
Saskatoon, SK
- Full-time
Develop and implement robust emergency response and seasonal contingency plans to proactively address and minimize service interruptions
Added 12 mins ago
OC
Regional Manager - G.E. Booth Water Resources Recovery Facility
Ontario Clean Water Agency
Mississauga, ON · OCWA - GE Booth WWT
- Full-time
…actively contribute to the development and evaluation of client service objectives, business plans, performance measures, and issues…
Added 12 mins ago
OC
W & WW Operator
Ontario Clean Water Agency
Stratford, ON · OCWA - Stratford WWT
- Full-time
Work with the partner of choice for more communities than any other water and wastewater service organization in Ontario for over 30 years.
Added 12 mins ago
OC
Senior Operations Manager
Ontario Clean Water Agency
OCWA - Sanofi
- Full-time
Act as the primary operational liaison with the client, providing leadership in issue resolution, service delivery, contract administration, emergency response, and client satisfaction.
Added 12 mins ago
OC
Lead Engineer, Programs/Projects (Wastewater)
Ontario Clean Water Agency
Mississauga, ON · OCWA - Corporate Office
- Full-time
A valid ‘G’ driver's licence or equivalent as recognized by the province of Ontario.
Added 12 mins ago
OC
W & WW Operator
Ontario Clean Water Agency
Stratford, ON · OCWA - Stratford WWT
- Full-time
Work with the partner of choice for more communities than any other water and wastewater service organization in Ontario for over 30 years.
Added 12 mins ago
OC
W&WW Operator Trainee
Ontario Clean Water Agency
OCWA- Amabel Sauble WT
- Full-time
Work with the partner of choice for more communities than any other water and wastewater service organization in Ontario for over 30 years.

Toromont Cat

Service Supervisor

Thunder Bay, ON, P7C 6G9, Canada

$78,705.00 to $98,380.00 · Full-time

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Job details

Pay: $78,705.00 to $98,380.00
Job type: Full-time
Experience: Minimum 3 years of experience in a supervisory position
Posting language: English
Posted: Oct 5, 2026

Original job description

Toromont Cat is looking for a Service Supervisor to join the team! The Service Supervisor is a main liaison for corporate initiatives, providing leadership and direction to a team of technicians, ensuring the highest quality of standards meets consistent customer satisfaction in conjunction with the operations and increased market share.

Pay Type	Full Time, Permanent
Compensation	$78,705.00 to $98,380.00	The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.

As a Service Supervisor, YOU will experience:

Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
Working for the best in class equipment dealer and with the premium Caterpillar brand
Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
Competitive total rewards including: wages, benefits, and premiums (as eligible)
An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

Model the way for safe, environmentally sound and healthy work behaviours in support of Toromont's Health and Safety Policies, Programs and initiatives
Provide excellent customer service as key contact for shop service requirements and schedule work orders to maximize productivity of shop operations
Promote customer satisfaction, follow up on repairs and collaborate with other departments to deliver high level service
Train and coach team members to meet and exceed customer and business expectations by administering performance evaluations
Provide direction on financial implications of work orders including customer pay, warranties, claims, policies and redos
Create quotes and review and prepare invoices for internal and external customers
Manage work-in-progress (WIP) and contamination control
Investigate and report accidents or near misses
Identify and resolve issues by initiating corrective actions on shop floor and for office procedures
Encourage continuous improvement for shop operations through regularly scheduled meetings and associated training
Assist the PSM with the management of fixed assets in the shop and preparation for capital expenditures

Must-haves for this role:

Minimum post-secondary education
Minimum 3 years of experience in a supervisory position
Support a team of technicians and provide direct customer support
Class 5 driver’s license required; must be able to obtain an explosives license and an ASP construction card
Technical experience would be an asset
Bilingualism is a plus

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed.

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More about this job

Responsibilities

The Service Supervisor leads a team of technicians to ensure high-quality service, productivity, and customer satisfaction within shop operations. They are responsible for managing work orders, financial reporting, safety compliance, and staff development.

Requirements

Candidates must have a minimum of post-secondary education and at least 3 years of supervisory experience. A Class 5 driver's license is required, with the ability to obtain an explosives license and an ASP construction card.

Skills

Leadership
Team management
Customer service
Operations management
Performance evaluation
Coaching
Work order scheduling
Financial management
Safety compliance
Technical troubleshooting
Inventory management
Communication
Problem solving
Invoicing
Asset management

Benefits

Competitive total rewards
Benefits
Premiums
Training and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Supervisor
Toromont Cat
Caterpillar
Shop operations
Technicians
Work orders
Customer satisfaction
Health and safety
Performance evaluation
Financial implications
Invoicing
Work-in-progress
Contamination control
Fixed assets
Capital expenditures
Construction
Mining
Power generation
Leadership
Training

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