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Added 10 mins ago
SE
Field Heavy Equipment Technician, Journeyperson
SMS Equipment Inc.
Fort McMurray, AB
- Full-time
…takes pride in delivering quality repairs, troubleshooting mechanical issues, and supporting customers with dependable…
Added 10 mins ago
AI
Solution Specialist
Ainsworth Inc
Edmonton, AB
- Full-time
…projects that develops new client base. He / She will estimate mechanical jobs for small to mid size opportunities and retrofits. This individual has an advanced knowledge of mechanical…
Added 24 mins ago
Heavy Duty Mechanic / Truck & Trailer Technician
Velocity Vehicle Group
Langford, BC
Conduct repairs and preventative maintenance on engines, brakes, electrical systems, and other mechanical components.
Added 24 mins ago
Impact North Shore - Career Fair
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North Vancouver, BC
…alongside Everclean Facility Services and Kendrix Technologies. We support clients across a diverse range of industries. We believe that exceptional service begins with the right people.…
Added 24 mins ago
Reliability Technician
Lakeside Controls
Thunder Bay, ON
Support Lakeside’s teamwork and culture of information sharing by ensuring appropriate level of knowledge transfer to team members and other Lakeside employees and to aid in their success
Added 24 mins ago
Projects Manager, Electrical
Strategic Group
Calgary, AB
We are seeking an experienced Projects Manager to support the successful execution of multifamily residential construction projects, with a primary focus on electrical construction…
Added 25 mins ago
MT
Parts Counter Person NEW!!!
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Brandon, MB
- Full-time
Mechanical aptitude demonstrated through informal automotive/truck mechanical experience a definite asset
Added 25 mins ago
CC
Construction Project Manager
Canenco Consulting Corp
Wells, BC
- $150 CAD / hour
- Contract
Coordinate civil, structural, mechanical, and electrical contractors.
Added 25 mins ago
TP
Process Operator, night shift - 6 month contract (training on morning & afternoon shifts)
Teva Pharmaceuticals
Whitchurch-Stouffville, ON
- Full-time
Support OPEX initiatives (Kaizen, SMED, OEE, 5S)
Added 25 mins ago
B
Professional Engineering, Aircraft Integrator - Defense
Bombardier
Montreal, QC
- Full-time
Closely interface with stress, systems, interiors, and support functions such as thermodynamics, mass properties, etc.
Added 25 mins ago
AC
Senior Mechanical Estimator
Accenture Construct
Toronto, ON
- Full-time
Estimate mechanical systems involving subway station ventilation equipment, HVAC, building automation & controls, plumbing, hydronic systems & boilers, storm & sanitary drainage, utilities,…
Added 25 mins ago
MA
Machine Builder Associate
Musashi Americas
Arthur, ON
- Full-time
Licensed Machine Tool Integrator OR Mechanical Engineering Technician Company Standards:
Added 25 mins ago
B
Professional Engineering, Design - Defense
Bombardier
Montreal, QC
- Full-time
Perform mechanical design using CATIA V5 and oversee the production of detail drawings and installation drawings for work packages under your responsibility.
Added 25 mins ago
ES
Commercial Estimator
ECCO Supply™
Kelowna, BC
- Full-time
Review mechanical plans, specifications, and construction documents to identify project opportunities.
Added 25 mins ago
GE
Hotel 1st Cook
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Report vehicle damage, mechanical concerns, warning lights or safety concerns immediately.
Added 40 mins ago
J
Gestionnaire des installations / Facility Manager
JLL
Dorval, QC · Montreal, QC · CAN-CLIENT Montreal-Pharmascience - Royalmount (RMT)
- Full-time
Added 40 mins ago
4A
310G Motorcycle Mechanic / Powersports Technician - Windsor Yamaha
401 Auto
ON · Tecumseh, Ontario
- Full-time
Identify mechanical and electrical issues and recommend effective repair solutions.
Added 40 mins ago
Service Engineer (Quebec, Canada)
Mitsubishi Electric Automation, Inc.
Montreal, QC
This position will service an assigned territory. Under moderate supervision, provide technical service and support to customers onsite and remotely using learned knowledge and experience…
Added 54 mins ago
AC
Facilities Maintenance Mechanic - Millwright - CAT27
Air Canada
Vancouver, BC
- Full-time
Perform preventative maintenance, servicing, and minor repairs on mechanical equipment, including Hangar Doors, Overhead Doors, Fire Doors, etc.
Added 54 mins ago
Instrumentation & Controls Engineer
Kiewit
Calgary, AB
…engineering solutions. Project assignments range from proposal support and design execution to construction and…
Added 54 mins ago
RS
Opportunités d’emploi – Techniciens diesel
Ryder Supply Chain Solutions
Quebec, QC · Vanier
- Full-time
Added 54 mins ago
BP
Assembly Technician and Project Coordinator - Axine Water
BLANKSLATE Partners
Richmond, BC
- $70,000 to $100,000 CAD / year
- Full-time
Lead mechanical assembly of containerized process systems (pumps, tanks, reactors, valves, piping supports and instruments), working hands-on alongside the team.
Added 54 mins ago
Journeyperson Mechanic Transit
City of Regina
Regina, SK
…minimum of two (2) years of experience in truck and transport mechanical repair including training and experience in the heavy-duty automatic transmission and automotive electrical fields.…
Added 54 mins ago
Junior Account Manager, Eastern Canada, Vertical Sales, Infrastructure
Siemens
Montreal, QC
At large strategic accounts: support the Account Manager with day-to-day sales meetings
Added 54 mins ago
Engineering Analyst, Nuclear Industry
BWXT
Cambridge, ON
…nuclear innovation. We require a diverse range of skills to support our work in the markets that drive our business and welcome candidates from all backgrounds and life stages who are…

Toromont Cat

Service Writer

Brandon, MB, R7A 5Y2, Canada

$49,845 - $62,305 · Full-time

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Job details

Pay: $49,845 - $62,305
Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Toromont Cat is seeking a Service Writer to join our team at Brandon, MB. We’re looking for an organized, and professional team member to be the first point of contact for our customers and keep our branch running smoothly. This role blends customer service, service coordination, and branch administration.

Job Type: Full-Time, Salary

Pay Type	Full Time, Permanent
Compensation	$49,845 - $62,305	The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available

As a Service Writer, YOU will experience:

Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
Working for the best in class equipment dealer and with the premium Caterpillar brand
Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
Competitive total rewards including: wages, benefits, and premiums (as eligible)
An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

Model the way for safe, environmentally sound and healthy work behaviors in support of Toromont’s Health and Safety Policies, Programs and initiatives
Greet customers warmly and manage front desk inquiries by phone, email, and in person
Document and coordinate service requests, work orders, and technician schedules
Keep the branch organized, manage payments, deposits, recordkeeping, mail, and support day-to-day admin tasks
Provide reliable support to branch leadership through reporting, spreadsheets, and general office operations to ensure smooth workflow.
Provide updates, answer questions, and ensure customers feel supported and valued

Must-haves for this role:

2+ years in a customer-facing role (service desk, admin, coordinator, dealership, hospitality, or retail leadership).
Strong ability to provide warm, polished, and professional customer interactions.
Excellent phone etiquette and communication skills.
Strong organizational, multitasking, and prioritization abilities.
Experience with work order or ERP systems and Microsoft Office/365.
Cash handling and High accuracy in data entry and documentation.

Preferred

Experience in service coordination, dispatching, or technical service environments.
Exposure to warranty processes or parts coordination.
Knowledge of basic mechanical or industrial service terminology.

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

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More about this job

Responsibilities

The Service Writer acts as the primary point of contact for customers, managing front desk inquiries and coordinating service requests and technician schedules. They also handle branch administration tasks, including payments, recordkeeping, and reporting to ensure smooth daily operations.

Requirements

Candidates must have at least 2 years of experience in a customer-facing role and possess strong organizational and communication skills. Proficiency in Microsoft Office and experience with work order or ERP systems are required for this position.

Skills

Customer service
Service coordination
Branch administration
Communication skills
Phone etiquette
Organizational skills
Multitasking
Prioritization
Data entry
Cash handling
Microsoft Office
ERP systems
Work order management
Documentation

Benefits

Health benefits
Performance-based bonuses
Discretionary bonuses
Training and development opportunities
Flexible work schedules

Visa sponsorship

Not detected in the job text

Keywords

Service Writer
Customer Service
Service Coordination
Branch Administration
Caterpillar
Toromont Cat
ERP Systems
Microsoft Office
Data Entry
Cash Handling
Work Orders
Dispatching
Warranty Processes
Parts Coordination
Construction
Mining
Power Generation
Health and Safety
Administrative Support

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