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Added 12 mins ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
Assemble, fit, and install prefabricated parts, components, and sub‑assemblies to form complete machines, Mechanical , hydraulic and /or Electrical systems, and related equipment, while…
Added 27 mins ago
PE
Journeyman Instrumentation Technician
PTW Energy Services
Brooks, AB
- Full-time
Journeyman Instrumentation technician jobs, Instrumentation technician jobs, Instrument technician jobs, Instrumentation and controls jobs, Controls technician jobs, Automation technician…
Added 27 mins ago
HT
Maintenance Technician
Husky Technologies
Bolton, ON
- Full-time
We are seeking a highly skilled CNC Maintenance Technician with expertise in diagnosing,troubleshooting, and maintaining complex CNC machinery. The ideal candidate will havein-depth…
Added 1 hour ago
NG
Red Seal Electrician
New Gold Inc.
Kamloops, BC
- Full-time
Red Seal Electricians provide electrical/mechanical support in response to operational changes resulting from the malfunction, breakdown, relocation, replacement or installation of new…
Added 1 hour ago
AH
Vehicle Equipment Supply Service Technician I
Alberta Health Services
Peace River, AB
- Temporary
…specialized clinical programs. As a Vehicle Equipment Supply Service Technician (VESST), you will support EMS operations by ensuring ambulances, medical equipment, and critical supplies are…
Added 1 hour ago
AH
Vehicle Equipment Supply Service Technician I
Alberta Health Services
Slave Lake, AB
- Temporary
…specialized clinical programs. As a Vehicle Equipment Supply Service Technician (VESST), you will support EMS operations by ensuring ambulances, medical equipment, and critical supplies are…
Added 1 hour ago
AH
Vehicle Equipment Supply Service Technician I
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
…specialized clinical programs. As a Vehicle Equipment Supply Service Technician (VESST), you will support EMS operations by ensuring ambulances, medical equipment, and critical supplies are…
Added 1 hour ago
AH
Vehicle Equipment Supply Service Technician I
Alberta Health Services
Grande Prairie, AB
- Temporary
…specialized clinical programs. As a Vehicle Equipment Supply Service Technician (VESST), you will support EMS operations by ensuring ambulances, medical equipment, and critical supplies are…
Added 1 hour ago
Audi Service Technician
The Jim Pattison Auto Group
Edmonton, AB
Audi Edmonton North has an exciting opportunity for an Audi Service Technician to join our dealership. In this role, you will serve as a key technical leader within the Service Department,…
Added 2 hours ago
QL
Carpenter (Testing Technician)
QAI Laboratories
Burnaby, BC
- Full-time
QAI is currently looking for a Technician – Doors & Windows testing - to join our Building Products team in Burnaby, BC.
Added 3 hours ago
C-
Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Rivière-Saint-Jean, QC
- Full-time
Maintenance: Develop, maintain, and perform routine preventive maintenance on various commercial mechanical systems to ensure optimal efficiency and operation.
Added 5 hours ago
T
Data Center Technician
TEKsystems
Pointe-Claire, QC
- $20 to $25 CAD / hour
- Contract
Data center, Hardware, mechanical, 7S, cabling
Added 5 hours ago
V
CPX Technical Supervisor (Degelis, Quebec, CA)
Vestas
Quebec, QC
- Full-time
Expérience dans la réalisation d’inspections mécaniques (« Mechanical Walkdowns »).
Added 5 hours ago
CP
Facilities Maintenance Technician I
Contract Pharmaceuticals Limited
Mississauga, ON
- $70,000 to $75,000 CAD / year
- Full-time
The Facilities Maintenance Technician I is responsible for the operation, maintenance, troubleshooting, and repair of all building systems and utilities. This role ensures that the facility…
Added 6 hours ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
Assemble, fit, and install prefabricated parts, components, and sub‑assemblies to form complete machines, Mechanical , hydraulic and /or Electrical systems, and related equipment, while…
Added 6 hours ago
HT
Maintenance Technician
Husky Technologies
Bolton, ON
- Full-time
We are seeking a highly skilled CNC Maintenance Technician with expertise in diagnosing,troubleshooting, and maintaining complex CNC machinery. The ideal candidate will havein-depth…
Added 6 hours ago
LL
Building Maintenance Technician
Lineage Logistics
Montreal, QC · Lachine, Quebec
- Full-time
Perform basic preventative maintenance tasks and minor repairs on all mechanical assets impacting the operation of the facility, physical structure, and exterior grounds under the…
Added 7 hours ago
M
Technician - Bike Mechanic/Ski Tech
MEC
Nanaimo, BC
- $21.9 to $27.15 CAD / hour
- Full-time
Excellent written communication skills for booking in bicycles for mechanical work.
Added 7 hours ago
G
Automotive Service Technician
Glencore
Sudbury, ON · Greater Sudbury, ON
- Full-time
We are currently seeking an Automotive Service Technician (Underground Heavy-Duty Equipment Mechanic) to join our Glencore Sudbury Integrated Nickel Operations.
Added 8 hours ago
GC
Automotive Service Technician
Glencore Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
We are currently seeking an Automotive Service Technician (Underground Heavy-Duty Equipment Mechanic) to join our Glencore Sudbury Integrated Nickel Operations.
Added 8 hours ago
IF
Opportunités d’emploi – Techniciens diesel
Impact Fulfillment Services
Ottawa, ON · Vanier, ON
- Full-time
Added 8 hours ago
VF
Equipment Technician | San Diego, CA
Vixxo Facility Solutions
Field, BC
- Full-time
Vixxo is seeking a full-time Equipment Technician to manage a territory that includes San Diego, CA, and the surrounding areas. Compensation ranges from $23 per hour to $28 per hour,…
Added 8 hours ago
IF
Hiring T4
Impact Fulfillment Services
Hamilton, ON
- Full-time
The Technician IV performs major and technically difficult diagnostics, repairs, and overhauls/rebuilds in a timely manner; ensuring quality, time standards, customer expectations, cost…
Added 9 hours ago
V
Lead Ground Control Engineer
Vale
Sudbury, ON · Greater Sudbury, ON,CA
- Full-time
…ground control team, including Ground Control Engineers, Mine Technician/Technologists and/or Engineers in Training, to provide Ground Control Services to the mine…
Added 10 hours ago
RI
Pest Control Technician
Rentokil Initial
Vaughan, ON
- $41,000 to $43,000 CAD / year
- Contract
Preparing and applying product on infested areas using mechanical or electric sprayer and setting traps as per regulatory guidelines.

Toromont Cat

Service Writer

Brandon, MB, R7A 5Y2, Canada

$49,845 - $62,305 · Full-time

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Job details

Pay: $49,845 - $62,305
Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Toromont Cat is seeking a Service Writer to join our team at Brandon, MB. We’re looking for an organized, and professional team member to be the first point of contact for our customers and keep our branch running smoothly. This role blends customer service, service coordination, and branch administration.

Job Type: Full-Time, Salary

Pay Type	Full Time, Permanent
Compensation	$49,845 - $62,305	The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available

As a Service Writer, YOU will experience:

Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
Working for the best in class equipment dealer and with the premium Caterpillar brand
Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
Competitive total rewards including: wages, benefits, and premiums (as eligible)
An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

Model the way for safe, environmentally sound and healthy work behaviors in support of Toromont’s Health and Safety Policies, Programs and initiatives
Greet customers warmly and manage front desk inquiries by phone, email, and in person
Document and coordinate service requests, work orders, and technician schedules
Keep the branch organized, manage payments, deposits, recordkeeping, mail, and support day-to-day admin tasks
Provide reliable support to branch leadership through reporting, spreadsheets, and general office operations to ensure smooth workflow.
Provide updates, answer questions, and ensure customers feel supported and valued

Must-haves for this role:

2+ years in a customer-facing role (service desk, admin, coordinator, dealership, hospitality, or retail leadership).
Strong ability to provide warm, polished, and professional customer interactions.
Excellent phone etiquette and communication skills.
Strong organizational, multitasking, and prioritization abilities.
Experience with work order or ERP systems and Microsoft Office/365.
Cash handling and High accuracy in data entry and documentation.

Preferred

Experience in service coordination, dispatching, or technical service environments.
Exposure to warranty processes or parts coordination.
Knowledge of basic mechanical or industrial service terminology.

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

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More about this job

Responsibilities

The Service Writer acts as the primary point of contact for customers, managing front desk inquiries and coordinating service requests and technician schedules. They also handle branch administration tasks, including payments, recordkeeping, and reporting to ensure smooth daily operations.

Requirements

Candidates must have at least 2 years of experience in a customer-facing role and possess strong organizational and communication skills. Proficiency in Microsoft Office and experience with work order or ERP systems are required for this position.

Skills

Customer service
Service coordination
Branch administration
Communication skills
Phone etiquette
Organizational skills
Multitasking
Prioritization
Data entry
Cash handling
Microsoft Office
ERP systems
Work order management
Documentation

Benefits

Health benefits
Performance-based bonuses
Discretionary bonuses
Training and development opportunities
Flexible work schedules

Visa sponsorship

Not detected in the job text

Keywords

Service Writer
Customer Service
Service Coordination
Branch Administration
Caterpillar
Toromont Cat
ERP Systems
Microsoft Office
Data Entry
Cash Handling
Work Orders
Dispatching
Warranty Processes
Parts Coordination
Construction
Mining
Power Generation
Health and Safety
Administrative Support

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