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Commercial Relationship Coordinator
Optum
Richmond, BC
- Full-time
This position follows Office-Based schedule with (4) In-office days per week
Added 30 mins ago
CS
Youth Experience Assistant
Circuit Stream
Vancouver, BC
- $20 CAD / hour
- Internship
We are looking for an enthusiastic Youth Experience Assistant to support our Coordinator, Instructors and students throughout the camp day; from welcoming students and helping with…
Added 30 mins ago
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ACCESS ALS Program Development Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Temporary
With Dr. Genge’s decades experience in early phase clinical trial leadership and in partnership with the CIM’s Phase 1 unit - this initiative will close critical gaps in site capabilities,…
Added 30 mins ago
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Trust Accounting, Payroll, and Benefits Coordinator
North & Company LLP Law Offices
Lethbridge, AB
- Full-time
We are seeking a detail-oriented and highly organized Trust Accounting, Payroll, and Benefits Coordinator to join our accounting team. This role will provide support to our Trust Desk…
Added 30 mins ago
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Graduate Residence Hall Coordinator
EKU Master of Public Administration Program
Richmond, BC
- Part-time
1-2 years prior experience living and working in residence halls
Added 30 mins ago
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Athletics Facilities & Operations Lead (Part-Time Staff)
EKU Master of Public Administration Program
Richmond, BC
- Part-time
Title: Athletics Facilities & Operations Lead (Part-Time Staff)
Added 30 mins ago
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Bylaw Enforcement Coordinator
City of Winnipeg
Winnipeg, MB
- Full-time
Under the general direction of the Administrative Coordinator, Bylaw Enforcement Field Operations, the Coordinator is responsible for the leadership, analysis, planning, development,…
Added 1 hour ago
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IT Coordinator
Actalent
Port Coquitlam, BC
- $70,000 to $80,000 CAD / year
- Full-time
The IT Coordinator manages enterprise networks, endpoint hardware, corporate identity lifecycles, and specialized manufacturing systems, with a strong focus on ERP support and enduser…
Added 1 hour ago
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Industrial Engineering Coordinator
Actalent
Mirabel, QC
- $45 to $60 CAD / hour
- Contract
Analyser et diagnostiquer les flux de production et les processus, et proposer des initiatives d'amélioration liées aux opérations de fabrication.
Added 1 hour ago
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SOC Analyst Level 2 - Cyber Security
KPMG Canada
Montreal, QC
- Full-time
Experience in enterprise asset lifecycle management, with a strong understanding of relating security operations such as patch management, vulnerability management, security architecture,…
Added 1 hour ago
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Case Worker I - U
The Salvation Army in Canada
Yellowknife, NT
- Full-time
Immediately reporting critical incidents to the on-call supervisor or the House Coordinator
Added 1 hour ago
TS
Kettle Coordinator - Temporary
The Salvation Army in Canada
Victoria, BC
- Full-time
Experience with general office equipment and must have strong skills and experience using word processing (WORD); spread sheet use (EXCEL)
Added 1 hour ago
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Forest Gardens Farm Team
GoodWork.ca
Regina, SK · Greater Regina Metropolitan Area
- Internship
We are seeking a highly-skilled, experienced Fundraising Coordinator to join our exciting team. Reporting directly to the Director of Wildlife Rehabilitation, coordinating with the Grants…
Added 1 hour ago
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Bookstore Accounting Coordinator
Douglas College
New Westminster, BC
- Full-time
If this sounds like you, we need your talents! Apply to the Bookstore Accounting Coordinator position, and join our dedicated and supportive team.
Added 1 hour ago
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Interim Manager
sephora.com
Edmonton, AB
- Full-time
Beauty Studio Management. Manage the daily operations at the Beauty, Skincare and Fragrance Studio (as applicable). Ensure that the Coordinator, Beauty Studio are adequately trained to…
Added 1 hour ago
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Site & Water Treatment Plant Coordinator
Glencore Canada
Granisle, BC
- Full-time
Valid driver’s license required;
Added 2 hours ago
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Administrative Assistant
Prosper Immigration Inc.
Surrey, BC
- $20 to $24 CAD / hour
- Full-time
1–2 years of experience in an administrative assistant, office coordinator, receptionist, client-service, or similar role.
Added 3 hours ago
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Administrative Services Coordinator
CBRE HV
Toronto, ON · North York, Ontario
- Full-time
CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The salary range being offered for the Admin Services…
Added 3 hours ago
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Administrative Coordinator/Program Coordinator
IICRC
Regina, SK
- Part-time
Position: Administrative Coordinator/Program Coordinator - Seasonal - Winter Season Part Time
Added 3 hours ago
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Material Coordinator
Thales
Halifax, NS
- Full-time
Thales has a vacancy for a Material Coordinator who will be integral in the success of daily operations relating to the movement and management of spares and equipment. Part of the…
Added 3 hours ago
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IT Operations Centre Analyst - ITOC
Air Canada
Toronto, ON
- Full-time
The IT Operations Analyst ensures a safe and reliable technology environment for Air Canada with focus on troubleshooting and operational tasks to support our critical IT services: core…
Added 4 hours ago
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Care Coordinator
Lifemark Health Group
Liverpool, NS
- Part-time
…standards of work and quality? If so, come and join us as a Care Coordinator with the Atlantic Region (based in Nova Scotia), with Lifemark Health Group clinic, Canada’s premier, largest,…
Added 4 hours ago
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Microsoft Dynamics 365 Finance Functional Consultant – D365 F&O | Manufacturing (35742)
Myticas Consulting
Toronto, ON
- Contract
The client has flexibility for an excellent candidate who may not be available onsite five days per week
Added 4 hours ago
CS
Youth Experience Coordinator (Calgary)
Circuit Stream
Calgary, AB
- $22 CAD / hour
- Internship
We are looking for an organized, dependable Youth Experience Coordinator to lead daily camp operations at each university campus location. You’ll help prepare your campus for summer, train…
Added 4 hours ago
MO
Municipal Clerk
Municipality of the County of Annapolis
Annapolis Royal, NS
- Full-time
Serve as the custodian and coordinator of official municipal records in accordance with the provisions of the Municipal Government Act and municipal policies and bylaws

Toromont Cat

Service Writer

Brandon, MB, R7A 5Y2, Canada

$49,845 - $62,305 · Full-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Pay: $49,845 - $62,305
Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Toromont Cat is seeking a Service Writer to join our team at Brandon, MB. We’re looking for an organized, and professional team member to be the first point of contact for our customers and keep our branch running smoothly. This role blends customer service, service coordination, and branch administration.

Job Type: Full-Time, Salary

Pay Type	Full Time, Permanent
Compensation	$49,845 - $62,305	The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available

As a Service Writer, YOU will experience:

Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
Working for the best in class equipment dealer and with the premium Caterpillar brand
Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
Competitive total rewards including: wages, benefits, and premiums (as eligible)
An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

Model the way for safe, environmentally sound and healthy work behaviors in support of Toromont’s Health and Safety Policies, Programs and initiatives
Greet customers warmly and manage front desk inquiries by phone, email, and in person
Document and coordinate service requests, work orders, and technician schedules
Keep the branch organized, manage payments, deposits, recordkeeping, mail, and support day-to-day admin tasks
Provide reliable support to branch leadership through reporting, spreadsheets, and general office operations to ensure smooth workflow.
Provide updates, answer questions, and ensure customers feel supported and valued

Must-haves for this role:

2+ years in a customer-facing role (service desk, admin, coordinator, dealership, hospitality, or retail leadership).
Strong ability to provide warm, polished, and professional customer interactions.
Excellent phone etiquette and communication skills.
Strong organizational, multitasking, and prioritization abilities.
Experience with work order or ERP systems and Microsoft Office/365.
Cash handling and High accuracy in data entry and documentation.

Preferred

Experience in service coordination, dispatching, or technical service environments.
Exposure to warranty processes or parts coordination.
Knowledge of basic mechanical or industrial service terminology.

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

The Service Writer acts as the primary point of contact for customers, managing front desk inquiries and coordinating service requests and technician schedules. They also handle branch administration tasks, including payments, recordkeeping, and reporting to ensure smooth daily operations.

Requirements

Candidates must have at least 2 years of experience in a customer-facing role and possess strong organizational and communication skills. Proficiency in Microsoft Office and experience with work order or ERP systems are required for this position.

Skills

Customer service
Service coordination
Branch administration
Communication skills
Phone etiquette
Organizational skills
Multitasking
Prioritization
Data entry
Cash handling
Microsoft Office
ERP systems
Work order management
Documentation

Benefits

Health benefits
Performance-based bonuses
Discretionary bonuses
Training and development opportunities
Flexible work schedules

Visa sponsorship

Not detected in the job text

Keywords

Service Writer
Customer Service
Service Coordination
Branch Administration
Caterpillar
Toromont Cat
ERP Systems
Microsoft Office
Data Entry
Cash Handling
Work Orders
Dispatching
Warranty Processes
Parts Coordination
Construction
Mining
Power Generation
Health and Safety
Administrative Support

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Jobs in Canada