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Added 11 mins ago
SA
Field Operations and Scheduling Coordinator 1
Sonova AG
Vernon, BC
- $21.98 to $24.18 CAD / hour
Adjust schedules to accommodate client needs while considering technician availability, travel requirements, and operational efficiencies
Added 11 mins ago
SE
Field Heavy Equipment Technician, Journeyperson
SMS Equipment Inc.
Fort McMurray, AB
- Full-time
As a Field Heavy Equipment Technician, Journeyperson, you'll help ensure equipment remains safe, reliable, and ready to perform in a challenging field environment. We're looking for someone…
Added 11 mins ago
H
Pharm D Degree Senior
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
…coordinate/participate in education of pharmacy students, pharmacy technician students and pharmacy staff. "Preference for this position will be given to HSAS members in accordance with the…
Added 11 mins ago
Operating Room Technician - LPN
HealthCareersInSask.ca
Prince Albert, SK
Added 11 mins ago
H
Pharmacy Technician
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
Added 11 mins ago
BF
Maintenance Technician - Permanent, FT, Sun-Thu, Evening
Burnbrae Farms
Winnipeg, MB
- Full-time
Added 11 mins ago
M
Medical Laboratory Assistant/Technician
Medcan
Toronto, ON
- $41,830 to $57,516.25 CAD / year
- Full-time
Medcan's Laboratory and Clinic Testing team is seeking a qualified and compassionate Medical Laboratory Assistant/Technician for a Full Time position.
Added 26 mins ago
D
Technician, Skills training and competency development
Desjardins
Levis, QC
- Full-time
As a training and skills development technician, you assist with needs analysis as well as training logistics and delivery. You help with quality assurance by sharing your expertise…
Added 26 mins ago
D
Technician, Product administration
Desjardins
Quebec, QC
- Full-time
As a product administration technician, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You serve as…
Added 26 mins ago
Heavy Duty Mechanic / Truck & Trailer Technician
Velocity Vehicle Group
Langford, BC
Red Seal certification or equivalent in Heavy Duty Mechanic/Truck & Transport Technician
Added 26 mins ago
Reliability Technician
Lakeside Controls
Thunder Bay, ON
What you will be doing in the role of Reliability Technician:
Added 26 mins ago
CC
Service Technician
Casey's Creative Kitchens
St. Thomas, ON
- Full-time
As our Service Technician, you'll play an important role in ensuring our customers receive the quality craftsmanship and service they expect from Casey's Creative Kitchens. You'll travel to…
Added 26 mins ago
P4
Carpentry Skilled Maintenance Technician
Pier 4 Ltd
Moncton, NB
- Full-time
…and quality workmanship. As a Carpentry Skilled Maintenance Technician, you will play a key role in renovating and maintaining our residential communities, tackling a variety of projects…
Added 26 mins ago
P4
Carpentry Skilled Maintenance Technician
Pier 4 Ltd
Dartmouth, NS
- Full-time
…and quality workmanship. As a Carpentry Skilled Maintenance Technician, you will play a key role in renovating and maintaining our residential communities, tackling a variety of projects…
Added 26 mins ago
TU
Research Assistant Liu
The University of British Columbia
Vancouver, BC
- $31.06 to $33.86 CAD / hour
- Full-time
CUPE 116 Hourly - Research Assistant /Technician 3
Added 26 mins ago
RC
Service Advisor at Hepson Equipment
Reesink Canada
Brandon, MB
- Full-time
Participate in the prioritization of technician assignments and respond to urgent or high-priority service needs.
Added 26 mins ago
CC
Senior Specialist EHSS
Central City Brewers + Distillers
Surrey, BC
- $60,000 to $70,000 CAD / year
- Full-time
Graduate Safety Practitioner, Associate Safety Professional, Canadian Registered Safety Professional, Canadian Registered Safety Technician, or similar designation is preferred.
Added 26 mins ago
TU
Communications Specialist
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
Added 26 mins ago
HS
Service Manager – Heavy Equipment
Headfield Solutions Pvt Ltd.
Kamloops, BC
- Full-time
Journeyperson Heavy Equipment Technician Certification.
Added 26 mins ago
IS
Automation Specialist-Schneider Product Category
Ideal Supply Inc.
Listowel, ON
- Full-time
· Electrical/Electronic Technologist o Technician Diploma and or related field experience
Added 26 mins ago
MA
Machine Builder Associate
Musashi Americas
Arthur, ON
- Full-time
Licensed Machine Tool Integrator OR Mechanical Engineering Technician Company Standards:
Added 26 mins ago
MW
Ottawa West - 310T Truck & Coach Technician
Miller Waste Systems Inc.
Ottawa, ON · Carlsbad Springs, ON
- Full-time
The 310T Truck & Coach Technician is responsible for performing maintenance and repairs on a variety of company vehicles to meet both Ministry and company standards. The successful…
Added 41 mins ago
FO
Emergency Mitigation Manager
First Onsite - CA
Surrey, BC
- $75,000 to $85,000 CAD / year
- Full-time
College certification in Environmental Studies, Environmental Technician, or related construction or building discipline, an asset
Added 41 mins ago
4A
310G Motorcycle Mechanic / Powersports Technician - Windsor Yamaha
401 Auto
ON · Tecumseh, Ontario
- Full-time
NOW HIRING: 310G MOTORCYCLE / MARINE & POWERSPORTS TECHNICIAN
Added 41 mins ago
NB
Maintenance Mechanic (HVAC)
Naylor Building Partnerships
Richmond Hill, ON
- $26.24 CAD / hour
- Full-time
GT3 Gas Technician license required (GT2 preferred) and ODP certification

Toromont Cat

Service Writer

Brandon, MB, R7A 5Y2, Canada

$49,845 - $62,305 · Full-time

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Job details

Pay: $49,845 - $62,305
Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Toromont Cat is seeking a Service Writer to join our team at Brandon, MB. We’re looking for an organized, and professional team member to be the first point of contact for our customers and keep our branch running smoothly. This role blends customer service, service coordination, and branch administration.

Job Type: Full-Time, Salary

Pay Type	Full Time, Permanent
Compensation	$49,845 - $62,305	The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available

As a Service Writer, YOU will experience:

Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
Working for the best in class equipment dealer and with the premium Caterpillar brand
Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
Competitive total rewards including: wages, benefits, and premiums (as eligible)
An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

Model the way for safe, environmentally sound and healthy work behaviors in support of Toromont’s Health and Safety Policies, Programs and initiatives
Greet customers warmly and manage front desk inquiries by phone, email, and in person
Document and coordinate service requests, work orders, and technician schedules
Keep the branch organized, manage payments, deposits, recordkeeping, mail, and support day-to-day admin tasks
Provide reliable support to branch leadership through reporting, spreadsheets, and general office operations to ensure smooth workflow.
Provide updates, answer questions, and ensure customers feel supported and valued

Must-haves for this role:

2+ years in a customer-facing role (service desk, admin, coordinator, dealership, hospitality, or retail leadership).
Strong ability to provide warm, polished, and professional customer interactions.
Excellent phone etiquette and communication skills.
Strong organizational, multitasking, and prioritization abilities.
Experience with work order or ERP systems and Microsoft Office/365.
Cash handling and High accuracy in data entry and documentation.

Preferred

Experience in service coordination, dispatching, or technical service environments.
Exposure to warranty processes or parts coordination.
Knowledge of basic mechanical or industrial service terminology.

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

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More about this job

Responsibilities

The Service Writer acts as the primary point of contact for customers, managing front desk inquiries and coordinating service requests and technician schedules. They also handle branch administration tasks, including payments, recordkeeping, and reporting to ensure smooth daily operations.

Requirements

Candidates must have at least 2 years of experience in a customer-facing role and possess strong organizational and communication skills. Proficiency in Microsoft Office and experience with work order or ERP systems are required for this position.

Skills

Customer service
Service coordination
Branch administration
Communication skills
Phone etiquette
Organizational skills
Multitasking
Prioritization
Data entry
Cash handling
Microsoft Office
ERP systems
Work order management
Documentation

Benefits

Health benefits
Performance-based bonuses
Discretionary bonuses
Training and development opportunities
Flexible work schedules

Visa sponsorship

Not detected in the job text

Keywords

Service Writer
Customer Service
Service Coordination
Branch Administration
Caterpillar
Toromont Cat
ERP Systems
Microsoft Office
Data Entry
Cash Handling
Work Orders
Dispatching
Warranty Processes
Parts Coordination
Construction
Mining
Power Generation
Health and Safety
Administrative Support

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