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Added 12 mins ago
SI
HACCP Technician
Saputo Inc.
Calgary, AB
- Full-time
Saputo Dairy Products Canada G.P. is seeking a highly organized and proactive HACCP Technician to join our growing team.
Added 12 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through…
Added 27 mins ago
AL
Maintenance Technician
AGAT Laboratories
Calgary, AB
- Full-time
Two years’ experience as Maintenance Technician.
Added 27 mins ago
FS
Apprentice Technician
First Student
Halifax, NS
- Full-time
We are currently seeking a Apprentice Mechanic – Technician (310T) to join our Halifax maintenance team. This is an excellent opportunity to gain hands-on experience in a supportive…
Added 42 mins ago
SI
HACCP Advisor
Saputo Inc.
Calgary, AB
- Full-time
…plant. This position is also responsible for directing the HACCP Technician assigned to support the HACCP…
Added 42 mins ago
C
Building Maintenance Technician (Night Shift)
Clutch
Mississauga, ON
- Full-time
…six consecutive years and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing…
Added 57 mins ago
J
Technicien(ne) en bâtiment / Building Services Technician
JLL
Quebec, QC · CAN-CLIENT Quebec-Place Ste-Foy
- Full-time
…better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow…
Added 1 hour ago
V
Production Technician
Vylor
Lethbridge, AB · NA-CA-Lethbridge-Production
- Full-time
We have an exciting opportunity for a Production Technician to join our company and support our Lethbridge, Alberta location.
Added 1 hour ago
CE
Lab Technician – Fort St. John, BC
Canadian Energy Insight Inc.
Fort St. John, BC
- Full-time
Our customer, a major oil and gas producer, is currently looking for a Lab Technician for their busy facility in the Fort St. John area. The successful candidate will be responsible for…
Added 1 hour ago
T®
L2 Data center technician
TekWissen ®
Montreal, QC
- $27 to $27.71 CAD / hour
- Contract
…opportunity is with one of our clients who is a global information technology company that provides high performance and industry focused solutions integrated with leading edge security to…
Added 1 hour ago
SB
Information Technology Support Technician
Sharp Brains
Windsor, ON
- $3,500 to $4,400 CAD / month
- Full-time
We are looking for an End User Computing (EUC) Support Specialist to provide Level 1 IT support and assist with end-user account, device, and application management. The ideal candidate…
Added 1 hour ago
BB
Technician I - Audio Visual
Bosch Building Technologies North America
Vancouver, BC
- Full-time
As a Technician I – Audio Visual with Bosch Building Technologies, you will collaboratively review, understand, analyze (for correctness), and implement installation blueprints and plans…
Added 1 hour ago
BB
Technician lI - Audio Visual
Bosch Building Technologies North America
Vancouver, BC
- Full-time
The experts that make up Bosch Building Technologies’s teams stay at the forefront of the changing technology landscape through continued training, complex client projects, and company…
Added 1 hour ago
D
Technician, Skills training and competency development
Desjardins
Levis, QC
- Full-time
As a training and skills development technician, you assist with needs analysis as well as training logistics and delivery. You help with quality assurance by sharing your expertise…
Added 1 hour ago
Reliability Technician
Lakeside Controls
Thunder Bay, ON
What you will be doing in the role of Reliability Technician:
Added 1 hour ago
MA
Machine Builder Associate
Musashi Americas
Arthur, ON
- Full-time
Licensed Machine Tool Integrator OR Mechanical Engineering Technician Company Standards:
Added 1 hour ago
4A
310G Motorcycle Mechanic / Powersports Technician - Windsor Yamaha
401 Auto
ON · Tecumseh, Ontario
- Full-time
NOW HIRING: 310G MOTORCYCLE / MARINE & POWERSPORTS TECHNICIAN
Added 2 hours ago
BP
Assembly Technician and Project Coordinator - Axine Water
BLANKSLATE Partners
Richmond, BC
- $70,000 to $100,000 CAD / year
- Full-time
We're hiring a hands-on Assembly technician and Project Coordinator to keep our commercial system builds moving, from purchase order to factory acceptance test. The split is roughly 50/50:…
Added 2 hours ago
MH
New Home Technician (Handyperson)
Mattamy Homes
Ottawa, ON
- Full-time
…adherence to generally accepted building practices, the New Home Technician (handyperson) actively supports the Company Mission of The Best Homeowner Experience by performing required…
Added 2 hours ago
TC
Service Writer
Toromont Cat
Brandon, MB
- Full-time
Model the way for safe, environmentally sound and healthy work behaviors in support of Toromont’s Health and Safety Policies, Programs and initiatives
Added 2 hours ago
D
Mobile Infrastructure Technician
Dexterra
Grande Prairie, AB
- Full-time
Reporting to the Senior Manager, Infrastructure Services, the mobile technician role plays a vital part in keeping technology based infrastructure running and secure.
Added 2 hours ago
L
Lab Patient Technician - Part Time Regular (Float) - Toronto, ON
LifeLabs
Toronto, ON
- Part-time
We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact…
Added 2 hours ago
Lab Patient Technician
LifeLabs
Whitby, ON
We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact…
Added 2 hours ago
AF
QA Technician (Part-time)
Agri Foods
Delta, BC
- Part-time
We are looking for a Quality Assurance Technician to join our Quality Assurance team! Our Quality Assurance Technician will help us ensure the fast and accurate handling of documents and…
Added 2 hours ago
TC
Information Technology Support Technician
Thomas Cavanagh Construction Limited
Ashton, ON
- Full-time
We are seeking a proactive and technically skilled IT Support Technician to join our growing team. This role involves providing hands-on and remote support to end-users, maintaining…

Toromont Cat

Service Writer

Brandon, MB, R7A 5Y2, Canada

$49,845 - $62,305 · Full-time

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Job details

Pay: $49,845 - $62,305
Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Toromont Cat is seeking a Service Writer to join our team at Brandon, MB. We’re looking for an organized, and professional team member to be the first point of contact for our customers and keep our branch running smoothly. This role blends customer service, service coordination, and branch administration.

Job Type: Full-Time, Salary

Pay Type	Full Time, Permanent
Compensation	$49,845 - $62,305	The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available

As a Service Writer, YOU will experience:

Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
Working for the best in class equipment dealer and with the premium Caterpillar brand
Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
Competitive total rewards including: wages, benefits, and premiums (as eligible)
An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

Model the way for safe, environmentally sound and healthy work behaviors in support of Toromont’s Health and Safety Policies, Programs and initiatives
Greet customers warmly and manage front desk inquiries by phone, email, and in person
Document and coordinate service requests, work orders, and technician schedules
Keep the branch organized, manage payments, deposits, recordkeeping, mail, and support day-to-day admin tasks
Provide reliable support to branch leadership through reporting, spreadsheets, and general office operations to ensure smooth workflow.
Provide updates, answer questions, and ensure customers feel supported and valued

Must-haves for this role:

2+ years in a customer-facing role (service desk, admin, coordinator, dealership, hospitality, or retail leadership).
Strong ability to provide warm, polished, and professional customer interactions.
Excellent phone etiquette and communication skills.
Strong organizational, multitasking, and prioritization abilities.
Experience with work order or ERP systems and Microsoft Office/365.
Cash handling and High accuracy in data entry and documentation.

Preferred

Experience in service coordination, dispatching, or technical service environments.
Exposure to warranty processes or parts coordination.
Knowledge of basic mechanical or industrial service terminology.

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

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More about this job

Responsibilities

The Service Writer acts as the primary point of contact for customers, managing front desk inquiries and coordinating service requests and technician schedules. They also handle branch administration tasks, including payments, recordkeeping, and reporting to ensure smooth daily operations.

Requirements

Candidates must have at least 2 years of experience in a customer-facing role and possess strong organizational and communication skills. Proficiency in Microsoft Office and experience with work order or ERP systems are required for this position.

Skills

Customer service
Service coordination
Branch administration
Communication skills
Phone etiquette
Organizational skills
Multitasking
Prioritization
Data entry
Cash handling
Microsoft Office
ERP systems
Work order management
Documentation

Benefits

Health benefits
Performance-based bonuses
Discretionary bonuses
Training and development opportunities
Flexible work schedules

Visa sponsorship

Not detected in the job text

Keywords

Service Writer
Customer Service
Service Coordination
Branch Administration
Caterpillar
Toromont Cat
ERP Systems
Microsoft Office
Data Entry
Cash Handling
Work Orders
Dispatching
Warranty Processes
Parts Coordination
Construction
Mining
Power Generation
Health and Safety
Administrative Support

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