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Added 20 mins ago
TS
Maintenance Technician, Luxury Residential
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
Our client is seeking a skilled and service-oriented Maintenance Technician to join the team at a premier luxury residential and mixed-use property in downtown Toronto.
Added 20 mins ago
B
Power Engineer - 5th Class
BGIS
AB · Edmonton, AB
- Full-time
Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair.
Added 20 mins ago
CG
Technician, Environmental (Kemess)
Centerra Gold Inc.
Prince George, BC
- Full-time
We have an opportunity for a Technician, Environmental to join our Kemess Mine operations site.
Added 20 mins ago
TH
Pricing technician
Traction Heavy Duty Parts
Longueuil, QC
- Full-time
Prepare price lists, update pricing data in the company’s systems, and ensure the accuracy of price information.
Added 21 mins ago
P
Maintenance Technician
PepsiCo
New Minas, NS
- Temporary
PepsiCo Foods Full-time Maintenance Technician
Added 50 mins ago
SI
HACCP Technician
Saputo Inc.
Calgary, AB
- Full-time
The HACCP Technician is a developmental technical role designed for individuals interested in developing a career in food safety systems management. This position provides hands-on…
Added 51 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Added 51 mins ago
TL
Maintenance Technician - The Stella
Tricon Living
Toronto, ON
- Full-time
Experience using maintenance management, customer database or resident communication systems.
Added 51 mins ago
T
Pricing technician
Traction
Longueuil, QC
- Full-time
Prepare price lists, update pricing data in the company’s systems, and ensure the accuracy of price information.
Added 51 mins ago
TA
Registered Veterinary Technician (RVT), Dispensing Services
TELUS Agriculture & Consumer Goods
Lethbridge, AB
- Full-time
Are you a skilled and passionate Registered Veterinary Technician (RVT) eager to specialize in bovine health?
Added 1 hour ago
TG
Sr. Maintenance Technician
Top Gum North America (formerly Island Abbey Nutritionals™)
Charlottetown, PE
- $35 to $40 CAD / hour
- Full-time
Maintain HVAC systems, water softener systems, chiller units and other utilities.
Added 1 hour ago
V|
Material Handler
Veolia | North America
Guelph, ON
- Full-time
Use warehouse management systems for inventory tracking
Added 1 hour ago
AE
Underground Emergency Response Specialist
Agnico Eagle Mines Limited
Cochrane, ON
- Full-time
…breathing apparatus, gas monitoring equipment, refuge stations, communication systems, and rescue…
Added 1 hour ago
PC
Service Dispatcher - Temporary
Parkland Corporation
St. John's, NL
- Other
…customers and acts as a support to our Contractors and Service Technician teams. This position is responsible for assisting customers with service requests, coordinating equipment…
Added 1 hour ago
RS
Diesel Truck Technician Trainee
Ryder System, Inc.
Toronto, ON · Etobicoke, ON
- Full-time
The Technician Trainee (TT) role is a developmental position intended to familiarize a new employee with the Technician role while working as a Service Employee and is enrolled in Ryder's…
Added 1 hour ago
SI
HACCP Advisor
Saputo Inc.
Calgary, AB
- Full-time
Saputo Dairy Products Canada G.P. is seeking a highly organized and proactive HACCP Technician to join our growing team.
Added 1 hour ago
C
Building Maintenance Technician (Night Shift)
Clutch
Mississauga, ON
- Full-time
…growth, and excellence. We are looking for a Building Maintenance Technician to help perform general repairs, and assist in maintaining the facility to its highest…
Added 1 hour ago
A
Parts Advisor - South London Nissan
AutoCanada
London, ON
- $35 to $58 CAD / hour
- Other
Automotive technician, auto tech, auto repair, vehicle repair, mechanic, mobile mechanic, journeyman, journey man, master technician, line technician, maintenance technician, red seal,…
Added 1 hour ago
UO
Communications Specialist
University of British Columbia
Vancouver, BC · UBCV | School of Population & Public Health (SPPH)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
…role further leads the planning, development, and execution of communication and engagement initiatives and events to the UBC and wider translational medicine and regulatory science…
Added 1 hour ago
D
Technician, Product administration
Desjardins
Quebec, QC
- Full-time
As a product administration technician, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You serve as…
Added 1 hour ago
R
Lab Sampling Technician
Raise
Lac la Biche, AB
- Full-time
Raise is currently hiring a Lab Sampling Technician on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry…
Added 1 hour ago
BG
Foreman Service - Material Handling
Brandt Group of Companies
Winnipeg, MB
- Full-time
…for making recommendations to the Service Manager regarding technician skills, performance, and training…
Added 1 hour ago
K
Lab Sampling Technician
Kelly
Conklin, AB
- Contract
We are seeking a Lab Sampling Technician to support operations at a major Oil Sands facility in Northern Alberta. This role is responsible for safely collecting field samples, supporting…
Added 1 hour ago
Shift Manager
Leggett & Platt
Lakeshore, ON
…leading designer and manufacturer of seating support and comfort systems for transportation manufacturers, as well as tier one and two suppliers within the automotive industry? That’s…
Added 1 hour ago
V
Production Technician
Vylor
Lethbridge, AB · NA-CA-Lethbridge-Production
- Full-time
As a Production Technician, you will play a vital hands‑on role in our seed production operations, ensuring work is completed safely, efficiently, and to the highest quality standards.…

Toromont Cat

Service Writer

Brandon, MB, R7A 5Y2, Canada

$49,845 - $62,305 · Full-time

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Job details

Pay: $49,845 - $62,305
Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Toromont Cat is seeking a Service Writer to join our team at Brandon, MB. We’re looking for an organized, and professional team member to be the first point of contact for our customers and keep our branch running smoothly. This role blends customer service, service coordination, and branch administration.

Job Type: Full-Time, Salary

Pay Type	Full Time, Permanent
Compensation	$49,845 - $62,305	The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available

As a Service Writer, YOU will experience:

Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
Working for the best in class equipment dealer and with the premium Caterpillar brand
Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
Competitive total rewards including: wages, benefits, and premiums (as eligible)
An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

Model the way for safe, environmentally sound and healthy work behaviors in support of Toromont’s Health and Safety Policies, Programs and initiatives
Greet customers warmly and manage front desk inquiries by phone, email, and in person
Document and coordinate service requests, work orders, and technician schedules
Keep the branch organized, manage payments, deposits, recordkeeping, mail, and support day-to-day admin tasks
Provide reliable support to branch leadership through reporting, spreadsheets, and general office operations to ensure smooth workflow.
Provide updates, answer questions, and ensure customers feel supported and valued

Must-haves for this role:

2+ years in a customer-facing role (service desk, admin, coordinator, dealership, hospitality, or retail leadership).
Strong ability to provide warm, polished, and professional customer interactions.
Excellent phone etiquette and communication skills.
Strong organizational, multitasking, and prioritization abilities.
Experience with work order or ERP systems and Microsoft Office/365.
Cash handling and High accuracy in data entry and documentation.

Preferred

Experience in service coordination, dispatching, or technical service environments.
Exposure to warranty processes or parts coordination.
Knowledge of basic mechanical or industrial service terminology.

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

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More about this job

Responsibilities

The Service Writer acts as the primary point of contact for customers, managing front desk inquiries and coordinating service requests and technician schedules. They also handle branch administration tasks, including payments, recordkeeping, and reporting to ensure smooth daily operations.

Requirements

Candidates must have at least 2 years of experience in a customer-facing role and possess strong organizational and communication skills. Proficiency in Microsoft Office and experience with work order or ERP systems are required for this position.

Skills

Customer service
Service coordination
Branch administration
Communication skills
Phone etiquette
Organizational skills
Multitasking
Prioritization
Data entry
Cash handling
Microsoft Office
ERP systems
Work order management
Documentation

Benefits

Health benefits
Performance-based bonuses
Discretionary bonuses
Training and development opportunities
Flexible work schedules

Visa sponsorship

Not detected in the job text

Keywords

Service Writer
Customer Service
Service Coordination
Branch Administration
Caterpillar
Toromont Cat
ERP Systems
Microsoft Office
Data Entry
Cash Handling
Work Orders
Dispatching
Warranty Processes
Parts Coordination
Construction
Mining
Power Generation
Health and Safety
Administrative Support

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