Protection Agent
- Toronto, ON, Canada
Part-time
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Job details
- Job type
- Part-time
- Apply by
- Education
- High school diploma
- Posting language
- English
- Posted
Original job description
Overview
The Protection Agent is responsible and accountable for the safety and security for all members of the hospital community which includes staff, patients and visitors. The Protection Agent is responsible for the safeguarding of all building occupants as well as all hospital property.
Education
- High School Diploma required.
- Community College Law Enforcement and Security Diploma preferred.
- Current Standard First Aid and CPR certificates must be provided.
- Must have a current Ministry of Community Safety and Correctional Services Security Guard license (Security Guard or Dual type). ***Applications will not be considered without proof of license.
Qualifications
- Previous security experience, preferably in a health care environment.
- Excellent conflict resolution and de-escalation skills.
- Excellent oral and written English communication skills.
- Strong interpersonal skills.
- Knowledge of Criminal Code of Canada, Trespass to Property Act and Powers of Arrest.
- Previous experience with CCTV and DVR systems is an asset.
- Ability to walk/stand/sit for extended periods of time.
- Must be able to work with a high degree of honesty and integrity.
- Excellent computer skills required.
- Available to work a variety of shifts including days, evenings and weekends and must be willing to provide shift availability (3 days per week).
- Good work and attendance record required.
- Excellent report writing skills.
- Ability to deal effectively with mentally ill patients.
- All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
- All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
- All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices
EMPLOYMENT EQUITY & ACCESSIBILITY STATEMENT
Michael Garron Hospital (MGH) champions accessibility, diversity and equal opportunity through the creation of an inclusive and diverse work environment. At Michael Garron Hospital, we strive to be an equitable and inclusive employer. We encourage candidates from Black, First Nations, Métis and Inuit, racialized and LGBTQ2S+ communities, people of colour, women, people with disabilities and individuals who identify with the diverse communities that we serve, to join the MGH team.
Through our values of Compassion, Respect, Integrity, Inclusion and Courage, Michael Garron Hospital is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and Ontario Human Rights Code (OHRC). Should you require an accommodation at any stage of the recruitment process, please let us know how we can work with you to meet your needs.
This job posting is a confirmed, active vacancy for which we are currently seeking a qualified candidate.
MGH is committed to leveraging new technologies and working efficiently. As a result, artificial intelligence systems may be used as part of our process to screen, assess, and or select applicants for this position.
More about this job
Responsibilities
The Protection Agent at Toronto East Health Network will keep the hospital community safe, respond to conflicts and de-escalate situations, and monitor the building and its property. They will also write reports and use CCTV and DVR systems.
Requirements
Toronto East Health Network needs candidates with a high school diploma, a current Ontario security guard licence, and current First Aid and CPR certificates. Candidates should have security experience, preferably in healthcare, strong de-escalation and communication skills, and knowledge of the Criminal Code, Trespass to Property Act and powers of arrest.
Skills
- Conflict resolution
- De-escalation
- CCTV monitoring
- DVR systems
- Report writing
- Criminal Code of Canada
- Trespass to Property Act
- Powers of arrest
- Standard First Aid
- CPR
- Interpersonal communication
- Computer skills
- Patient and staff safety
- Occupational Health and Safety Act
- Handling mentally ill patients
- Incident response
- Access control
Categories
- Security & Safety
- Healthcare
Keywords
- security guard
- protection agent
- hospital security
- healthcare security
- de-escalation
- conflict resolution
- CCTV
- DVR
- report writing
- patient safety
- Criminal Code of Canada
- Trespass to Property Act
- powers of arrest
- first aid
- CPR
- Ontario security licence
- shift work
- part-time
Seniority
Entry level
Licences and certifications
- Standard First Aid
- CPR
Tools
- CCTV
- DVR
Languages
- English
Fields of study
- Law Enforcement
- Security