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Added 1 min ago
Documentation Specialist
GRIFOLS, S.A.
Mississauga, ON
Reports to: Quality Management System Manager
Added 1 min ago
Deviation/CAPA Specialist
GRIFOLS, S.A.
Mississauga, ON
The Deviation/CAPA Specialist is responsible for ensuring that the Quality System remains compliant with applicable regulations and requirements by monitoring regulatory changes and…
Added 1 min ago
Project Manager I
City of Vancouver
Vancouver, BC
The Project Manager manages multiple Level 1 and Level 2 (small/medium size) projects, programs and initiatives, or events, as defined by the Street Lighting, Traffic signals and Electrical…
Added 1 min ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Surrey, BC
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 1 min ago
W
(CAN) Asset Protection Associate
Walmart
Kamloops, BC
- Part-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 16 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
…successful candidate will be responsible for delivering high-quality patient care within a dynamic and supportive medical…
Added 16 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
…successful candidate will be responsible for delivering high-quality patient care within a dynamic and supportive medical…
Added 16 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
…successful candidate will be responsible for delivering high-quality patient care within a dynamic and supportive medical…
Added 16 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
…successful candidate will be responsible for providing high-quality medical care to our patients, working collaboratively with our healthcare team of 7 physicians in the heart of downtown…
Added 16 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Part-time
We are a well-equipped practice who is looking for a committed Family Practitioner. We have a dedicated MOA and manager. This position offers an excellent opportunity to provide…
Added 16 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
…successful candidate will be responsible for delivering high-quality patient care within a dynamic and supportive medical…
Added 16 mins ago
SA
Cook 1 (Part-Time) Canal Market (YOW Airport)
SSP America
Ottawa, ON
- Part-time
In charge of the supply of stocks, cutting, and storage of perishable goods every day in order to maintain the quality of the products.
Added 16 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Coquitlam, BC
- Part-time
Our goal is to build a high-quality, collegial medical community rather than simply rent out exam rooms - a clinic where physicians have strong administrative support, flexibility in how…
Added 16 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Port Coquitlam, BC
- Part-time
We pride ourselves on providing quality care in a friendly, welcoming environment.
Added 16 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Port Coquitlam, BC
- Part-time
We pride ourselves on providing quality care in a friendly, welcoming environment.
Added 45 mins ago
TS
Electrical Engineer Lead
TalentSphere Staffing Solutions
ON · Ontario, Canada
- Full-time
Related Titles: Electrical Engineer, Project Manager (Electrical), Electrical Designer, Building Systems Engineer
Added 45 mins ago
B
Community Residential Manager
Boardwalk
Regina, SK
- Full-time
Boardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of…
Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
…acquisition, treatment and radiation protection to deliver high quality care to their…
Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
…acquisition, treatment and radiation protection to deliver high quality care to their…
Added 1 hour ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Winnipeg, MB
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
…acquisition, treatment and radiation protection to deliver high quality care to their…
Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
…acquisition, treatment and radiation protection to deliver high quality care to their…
Added 1 hour ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Kamloops, BC
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 1 hour ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Saint-Hyacinthe, QC · St-Hyacinthe, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 hour ago
G&
Production Operator
Gabriella & Co
AB · Alberta, Canada
- Full-time
…floor - running the equipment, organizing the work, and driving quality jobs out the door on…

Toronto Hydro

Contract, Climate Action Associate

Toronto, ON, Canada

Expected Salary Range: $80487 - $100609 Annually

Apply About employer

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Job details

Pay: Expected Salary Range: $80487 - $100609 Annually
Apply by: Nov 21, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Expected Salary Range: $80487 - $100609 Annually

The salary range shown above reflects the expected compensation for this position. The final salary offered will be determined based on a holistic assessment of the candidate’s experience, education, training, and alignment with the role’s requirements. For positions covered by a collective agreement, placement within the range will follow the applicable step or classification.

The Contract, Customer Energy Management Associate is a customer-focused professional who supports the delivery of energy management programs, customer initiatives, and account management activities for their assigned portfolio of customers (e.g. commercial, institutional, municipal, and multi-residential customers, residential). Working as part of a cross-functional team and reporting to the Manager, Customer Energy Management, the Associate helps customers identify opportunities, navigate programs and services, and achieve their energy, operational, and long-term business objectives. The role combines customer relationship management, program support, project coordination, analytical reporting, and stakeholder engagement responsibilities. The Associate manages a portfolio of accounts while supporting broader customer strategies and initiatives led by senior team members. The role contributes to program attainment, customer insights, performance reporting, and the delivery of a consistent and high-quality customer experience.

This posting is for an existing vacancy.

KEY RESPONSIBILITIES:

Manages a portfolio of customer accounts, serving as a primary point of contact for routine inquiries, program participation, and customer support activities.
Supports customers in identifying and accessing Toronto Hydro programs, services, incentives, and energy management opportunities.
Builds and maintains effective relationships with customers and internal stakeholders to support customer satisfaction and achievement of customer objectives.
Collaborates with team members and subject matter experts to coordinate customer engagement activities, project milestones, and action plans.
Supports the implementation and delivery of customer energy management programs and initiatives, including tracking milestones, deliverables, participation levels, and program outcomes.
Assists in the development of customer profiles, account plans, presentations, business cases, reports, and communication materials.
Supports monthly and quarterly reporting activities through the collection, validation, and analysis of customer, portfolio, and program performance data.
Identifies trends, opportunities, risks, and customer insights that support improved decision-making, customer engagement, and program effectiveness.
Coordinates customer outreach activities, workshops, webinars, and stakeholder engagement initiatives.
Monitors customer commitments and follow-up actions to ensure timely resolution and a positive customer experience.
Supports departmental business planning, KPI tracking, forecasting activities, and continuous improvement initiatives.
Conducts research on industry trends, customer priorities, emerging technologies, funding opportunities, and energy management best practices.
Maintains accurate customer records, program documentation, and reporting information in departmental systems and databases.

REQUIREMENTS:

Undergraduate degree in Business, Energy Management, Environmental Studies, Sustainability, Engineering, Economics, Public Administration, or a related discipline.
Minimum three (3) years of relevant professional experience in customer service, account management, program delivery, project coordination, energy management, sustainability, utility operations, or a related field.
Knowledge of electricity conservation programs, electrification initiatives, energy management principles, or utility operations is considered an asset.
Demonstrated customer relationship management and stakeholder engagement skills.
Strong customer orientation with a commitment to delivering an exceptional customer experience.
Excellent organizational skills with the ability to manage multiple priorities and deadlines.
Strong analytical and problem-solving skills with the ability to identify trends and develop actionable recommendations.
Experience preparing reports, presentations, performance metrics, and customer-facing materials.
Ability to interpret data and translate findings into meaningful customer and business insights.
Strong verbal and written communication skills.
Demonstrated ability to work effectively within a collaborative, cross-functional team environment.
Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word.
Experience with reporting and visualization tools such as Power BI, Tableau, Alteryx, SQL, or similar platforms is considered an asset.

This position is based in a hybrid environment allowing for remote work two days per week, based on business needs. Employees will be required to come onsite Tuesday to Thursday. You are expected to live in Ontario and within reasonable commuting distance of the office.

Toronto Hydro is committed to leveraging new technologies to support an efficient and inclusive recruitment process. As part of this, artificial intelligence (AI) systems may be used to assist in screening, assessing, or selecting applicants for this position. These tools are used in combination with human decision-making to ensure fairness and consistency.

ACCESSIBILITY AND APPLICATION SUPPORT

Toronto Hydro is committed to fostering an inclusive and accessible recruitment process. Thank you for considering a career with Toronto Hydro. We welcome applications from all qualified candidates. If you’re having difficulty using our online application system and require accommodation, please email hr_talent@torontohydro.com or call (416) 542-8000. Toronto Hydro is pleased to provide reasonable accommodation for qualified individuals throughout the job application process. Please note this email is for accommodation requests only. Resumes sent to this email address will not be considered. Learn more about our commitment to accessibility.

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More about this job

Responsibilities

The associate manages a portfolio of customer accounts to support the delivery of energy management programs and customer initiatives. They collaborate with cross-functional teams to identify opportunities, track program milestones, and provide analytical reporting to ensure high-quality customer service.

Requirements

Candidates must hold an undergraduate degree in a relevant discipline such as Business, Engineering, or Environmental Studies. A minimum of three years of professional experience in account management, energy management, or a related field is required.

Skills

Account Management
Energy Management
Project Coordination
Stakeholder Engagement
Analytical Reporting
Data Analysis
Program Delivery
Performance Reporting
Business Planning
KPI Tracking
Communication Skills
Problem Solving
Microsoft Office
Power BI
Tableau

Visa sponsorship

Not detected in the job text

Keywords

Climate Action
Energy Management
Customer Service
Account Management
Sustainability
Utility Operations
Electrification
Project Coordination
Stakeholder Engagement
Data Analysis
Performance Metrics
Business Case Development
KPI Tracking
Forecasting
Power BI
Tableau
Alteryx
SQL
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Energy Conservation
Municipal
Institutional
Commercial
Multi-residential
Business Planning
Industry Trends
Reporting
Visualization Tools

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