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Added 22 mins ago
TG
Senior Reservoir Engineer
TAQA Group
Calgary, AB
- Full-time
TAQA North is currently searching for a Senior Reservoir Engineer. Reporting to the Asset Manager, the successful candidate will be a key member of the multi-disciplinary asset team,…
Added 22 mins ago
CO
Supervisor, Roads
City of Markham
Markham, ON
- $109,744 to $143,867 CAD / year
- Full-time
Reporting to the Sr. Manager, Roads & Survey, you will be responsible for the coordination, supervision and administration of roads maintenance functions within an assigned geographic area…
Added 22 mins ago
KG
Manager - Health and Safety Risk and Assurance
Kinross Gold Corporation
Toronto, ON
- Full-time
Founded in 1993, Kinross is a Canadian-based senior gold mining company with operations and projects in the United States, Brazil, Mauritania, Chile and Canada. Our focus on delivering…
Added 37 mins ago
G
Business Development Manager
Grantek
Burlington, ON
- Full-time
…off their careers at Grantek and have grown into successful senior team members who are integral to our client's manufacturing…
Added 37 mins ago
N
Account Executive
Nexxen
Toronto, ON
- Full-time
Collaborate with internal Trading, Account Management, Creative Studio, and Engineering teams to coordinate campaign execution, meet client objectives, and ensure successful delivery of…
Added 37 mins ago
H
Senior Project Manager - Water/ Waste Water Construction
Hays
Toronto, ON · Greater Toronto Area, Canada
- Full-time
To succeed as the Senior Project Manager, you will bring 10 or more years' experience as a Project Manager in the construction industry with a general contractor. Experience in…
Added 37 mins ago
A
Deputy Manager, Airside Civil Engineering
AECOM
Mississauga, ON
- $130,000 to $180,000 CAD / year
- Full-time
AECOM is seeking a Deputy Manager, Airside Civil Engineering for its Mississauga team. The role supports planning, engineering and architecture activities across a large aviation capital…
Added 53 mins ago
B
Business Intelligence Specialist
Bevertec
Toronto, ON
- Contract
Senior Cloudera Data Lake Platform Consultant
Added 1 hour ago
M
Senior Manager Delivery - Electrification Team (Development and Design)
Mace
Toronto, ON
- Full-time
Completion of a degree in Electrical/Electronic Engineering, Engineering, or a related discipline – or a combination of Tertiary education, training and experience deemed equivalent…
Added 1 hour ago
M
Senior Manager Delivery - Electrification Team (Construction)
Mace
Toronto, ON
- Full-time
Completion of a degree in Electrical/Electronic Engineering, Engineering, or a related discipline – or a combination of Tertiary education, training and experience deemed equivalent…
Added 1 hour ago
M
Access Project Manager - Electrification Team
Mace
Toronto, ON
- Full-time
Completion of a degree in Electrical/Electronic Engineering, Engineering, or a related discipline – or a combination of Tertiary education, training and experience deemed equivalent…
Added 1 hour ago
M
Responsable Environnement, Santé et Sécurité (EHS) du Site / Senior Manager, Site Environment, Health & Safety (EHS) Lead
Moderna
Laval, QC
- Full-time
Added 1 hour ago
Senior Mechanical Design Engineer
Type One Energy
Vancouver, BC
If you are searching for the best new ideas and share our vision, join us as a Senior Mechanical Design Engineer. This is what you need to know:
Added 1 hour ago
CE
Senior Manager, Infrastructure Projects
Cenovus Energy
Calgary, AB
- Full-time
Reporting to the Director, Workplace & Real Estate, the Senior Manager, Infrastructure Projects provides strategic leadership and oversight of the Workplace & Real Estate Infrastructure…
Added 1 hour ago
CE
Portfolio Architect
Cenovus Energy
Calgary, AB
- Full-time
Reporting to the Senior Manager Architecture, the Portfolio Architect will bring expertise in the oil and gas industry and a practical understanding of upstream business capabilities,…
Added 1 hour ago
Manager - Treasury - FAAS - Assurance
EY
Toronto, ON
The role of the Treasury Manager is to ensure the successful execution of Treasury engagements by applying hands-on practical Treasury skills and expertise. You’ll also provide supervision…
Added 1 hour ago
Senior Consultant - FAAS - Treasury - Assurance
EY
Toronto, ON
Collaborate with Manager/Senior Manager/Partner to help mitigate project related risk
Added 1 hour ago
JC
Equipment Design Engineering Manager (onsite)
Johnson Controls
AB · SA - Edmonton Orion
- Full-time
We are seeking a strategic and technically driven Equipment Design Engineering Manager to lead a high-performing team of Senior Equipment Design Engineers and Subject Matter Experts. In…
Added 1 hour ago
B
Head of Operations
Bizblueprint.id
Canada
- Full-time
Prepare executive reports, operational reviews, and business performance updates for senior leadership and stakeholders.
Added 1 hour ago
AP
Test Analyst
Aulton Pharmaceuticals
Canada
- Full-time
Career progression into Senior Test Analyst, QA Engineer, Automation Engineer, QA Lead, or QA Manager roles.
Added 1 hour ago
QM
Senior Project Manager - Technology & Systems Implementation
Quantum Management Services Ltd.
Toronto, ON
- $85,000 to $100,000 CAD / year
- Full-time
Position: Senior Project Manager - Technology & Systems Implementation
Added 1 hour ago
H
Heavy Civil Project Manager
Hays
Vaughan, ON
- $130,000 to $150,000 CAD / year
- Full-time
As the Project Manager, you will be responsible for the overall control, direction, and progression of contract work. This includes accountability for time, cost, quality, safety, and…
Added 1 hour ago
Technical Program Manager, Platform Services
Motive
Vancouver, BC
…horizontal initiatives. We are looking for a Technical Program Manager to join as a strategic operational leader. Reporting directly to the VP of Platform Services, this role will drive…
Added 1 hour ago
Delivery Manager – Personalization and Marketing (7 months contract)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Toronto, ON
Delivery Manager – Personalization and Marketing
Added 1 hour ago
QT
Building Science Lead
QEA Tech
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Act as project manager across projects ranging from small assignments to large, complex programs.

Toronto Hydro

Contract, Climate Action Associate

Toronto, ON, Canada

Expected Salary Range: $80487 - $100609 Annually

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Job details

Pay: Expected Salary Range: $80487 - $100609 Annually
Apply by: Nov 21, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Expected Salary Range: $80487 - $100609 Annually

The salary range shown above reflects the expected compensation for this position. The final salary offered will be determined based on a holistic assessment of the candidate’s experience, education, training, and alignment with the role’s requirements. For positions covered by a collective agreement, placement within the range will follow the applicable step or classification.

The Contract, Customer Energy Management Associate is a customer-focused professional who supports the delivery of energy management programs, customer initiatives, and account management activities for their assigned portfolio of customers (e.g. commercial, institutional, municipal, and multi-residential customers, residential). Working as part of a cross-functional team and reporting to the Manager, Customer Energy Management, the Associate helps customers identify opportunities, navigate programs and services, and achieve their energy, operational, and long-term business objectives. The role combines customer relationship management, program support, project coordination, analytical reporting, and stakeholder engagement responsibilities. The Associate manages a portfolio of accounts while supporting broader customer strategies and initiatives led by senior team members. The role contributes to program attainment, customer insights, performance reporting, and the delivery of a consistent and high-quality customer experience.

This posting is for an existing vacancy.

KEY RESPONSIBILITIES:

Manages a portfolio of customer accounts, serving as a primary point of contact for routine inquiries, program participation, and customer support activities.
Supports customers in identifying and accessing Toronto Hydro programs, services, incentives, and energy management opportunities.
Builds and maintains effective relationships with customers and internal stakeholders to support customer satisfaction and achievement of customer objectives.
Collaborates with team members and subject matter experts to coordinate customer engagement activities, project milestones, and action plans.
Supports the implementation and delivery of customer energy management programs and initiatives, including tracking milestones, deliverables, participation levels, and program outcomes.
Assists in the development of customer profiles, account plans, presentations, business cases, reports, and communication materials.
Supports monthly and quarterly reporting activities through the collection, validation, and analysis of customer, portfolio, and program performance data.
Identifies trends, opportunities, risks, and customer insights that support improved decision-making, customer engagement, and program effectiveness.
Coordinates customer outreach activities, workshops, webinars, and stakeholder engagement initiatives.
Monitors customer commitments and follow-up actions to ensure timely resolution and a positive customer experience.
Supports departmental business planning, KPI tracking, forecasting activities, and continuous improvement initiatives.
Conducts research on industry trends, customer priorities, emerging technologies, funding opportunities, and energy management best practices.
Maintains accurate customer records, program documentation, and reporting information in departmental systems and databases.

REQUIREMENTS:

Undergraduate degree in Business, Energy Management, Environmental Studies, Sustainability, Engineering, Economics, Public Administration, or a related discipline.
Minimum three (3) years of relevant professional experience in customer service, account management, program delivery, project coordination, energy management, sustainability, utility operations, or a related field.
Knowledge of electricity conservation programs, electrification initiatives, energy management principles, or utility operations is considered an asset.
Demonstrated customer relationship management and stakeholder engagement skills.
Strong customer orientation with a commitment to delivering an exceptional customer experience.
Excellent organizational skills with the ability to manage multiple priorities and deadlines.
Strong analytical and problem-solving skills with the ability to identify trends and develop actionable recommendations.
Experience preparing reports, presentations, performance metrics, and customer-facing materials.
Ability to interpret data and translate findings into meaningful customer and business insights.
Strong verbal and written communication skills.
Demonstrated ability to work effectively within a collaborative, cross-functional team environment.
Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word.
Experience with reporting and visualization tools such as Power BI, Tableau, Alteryx, SQL, or similar platforms is considered an asset.

This position is based in a hybrid environment allowing for remote work two days per week, based on business needs. Employees will be required to come onsite Tuesday to Thursday. You are expected to live in Ontario and within reasonable commuting distance of the office.

Toronto Hydro is committed to leveraging new technologies to support an efficient and inclusive recruitment process. As part of this, artificial intelligence (AI) systems may be used to assist in screening, assessing, or selecting applicants for this position. These tools are used in combination with human decision-making to ensure fairness and consistency.

ACCESSIBILITY AND APPLICATION SUPPORT

Toronto Hydro is committed to fostering an inclusive and accessible recruitment process. Thank you for considering a career with Toronto Hydro. We welcome applications from all qualified candidates. If you’re having difficulty using our online application system and require accommodation, please email hr_talent@torontohydro.com or call (416) 542-8000. Toronto Hydro is pleased to provide reasonable accommodation for qualified individuals throughout the job application process. Please note this email is for accommodation requests only. Resumes sent to this email address will not be considered. Learn more about our commitment to accessibility.

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More about this job

Responsibilities

The associate manages a portfolio of customer accounts to support the delivery of energy management programs and customer initiatives. They collaborate with cross-functional teams to identify opportunities, track program milestones, and provide analytical reporting to ensure high-quality customer service.

Requirements

Candidates must hold an undergraduate degree in a relevant discipline such as Business, Engineering, or Environmental Studies. A minimum of three years of professional experience in account management, energy management, or a related field is required.

Skills

Account Management
Energy Management
Project Coordination
Stakeholder Engagement
Analytical Reporting
Data Analysis
Program Delivery
Performance Reporting
Business Planning
KPI Tracking
Communication Skills
Problem Solving
Microsoft Office
Power BI
Tableau

Visa sponsorship

Not detected in the job text

Keywords

Climate Action
Energy Management
Customer Service
Account Management
Sustainability
Utility Operations
Electrification
Project Coordination
Stakeholder Engagement
Data Analysis
Performance Metrics
Business Case Development
KPI Tracking
Forecasting
Power BI
Tableau
Alteryx
SQL
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Energy Conservation
Municipal
Institutional
Commercial
Multi-residential
Business Planning
Industry Trends
Reporting
Visualization Tools

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