Find work in Canada.

607,061 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 3 hours ago
IA
AI FinOps Product Owner
IT Accel, Inc.
Toronto, ON
- Full-time
Present findings and recommendations to senior technology and business leadership.
Added 3 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Translate complex data into clear, actionable recommendations for senior leadership
Added 5 hours ago
O
Lead, FP&A Manager
OpenText
Mississauga, ON
- Full-time
…executive presentations, business cases, and recommendations for senior…
Added 5 hours ago
O
Sr. FP&A Manager
OpenText
Mississauga, ON
- Full-time
…executive presentations, business cases, and recommendations for senior…
Added 5 hours ago
W
Senior Cost Analyst
Worley
Markham, ON
- Full-time
This is not a traditional software developer position. It is a specialized Project Controls role with significant Power BI development responsibilities, requiring both strong analytical and…
Added 6 hours ago
SM
RQ11487 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Software Developer – ETL with strong expertise in Azure data technologies, data engineering, ETL development, Microsoft Fabric, Azure Databricks,…
Added 6 hours ago
D
Senior Financial Analyst
DCM
Brampton, ON
- $80,133 to $100,166 CAD / year
- Full-time
As a Senior Financial Analyst, you will be the primary finance business partner for the Brampton facility, providing timely financial insight, analysis, and decision support to plant…
Added 6 hours ago
SM
RQ00245 – Machine Learning Engineer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a highly skilled Senior Machine Learning Engineer with advanced hands-on experience in Azure Machine Learning, Microsoft Foundry/Azure AI Foundry, Machine Learning Operations…
Added 7 hours ago
A
Associate Director, PPC Marketing (Bangkok-based, relocation provided)
Agoda
Vancouver, BC
- Full-time
…competitors to regulatory bodies. To this end, we are looking for a senior leader to craft Agoda’s global marketing strategy and execute upon it, using a wide range of tactics and tools,…
Added 7 hours ago
A
Content Marketing Manager, B2B Marketing (Bangkok Based, relocation provided)
Agoda
Vancouver, BC
- Full-time
You will work closely with senior leaders and cross-functional teams across Marketing, Product, Sales, and Strategy to uncover compelling stories, translate complex business insights into…
Added 7 hours ago
A
Specialist/ Senior specialist, Marketing Campaign (Bangkok Based, relocation provided)
Agoda
Vancouver, BC
- Full-time
Added 7 hours ago
A
Analyst/ Senior Analyst, Pricing Marketing (Bangkok Based, relocation provided)
Agoda
Vancouver, BC
- Full-time
Added 7 hours ago
A
Analyst/ Senior Analyst, Pricing Optimization (Bangkok Based, relocation provided)
Agoda
Vancouver, BC
- Full-time
Added 7 hours ago
AG
Sr. Analyst, Growth & Innovation Operations
Altus Group
Toronto, ON
- Full-time
Reporting to the Director, Growth & Innovation Operations, we are hiring a Senior Analyst, Growth & Innovation Operations to strengthen commercial insights and help turn growth, innovation,…
Added 8 hours ago
OH
Senior Specialist, Technical-1
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
Added 9 hours ago
F
Sr. Specialist, Custom Client Analytics
Flywheel
Toronto, ON
- Full-time
…contribute to the development of innovative analytical solutions for senior client…
Added 9 hours ago
Software Developer
DRW
Montreal, QC
We are looking for a passionate Software Developer to join our team. You will develop critical software that our traders, researchers and engineering teams use to implement and analyze our…
Added 9 hours ago
MC
Partnership & Business Developer
Mi'kmaq Confederacy of Prince Edward Island
Scotchfort, PE
- Full-time
…Partnership Project; the position of Partnership and Business Developer actively works to advance the development of business opportunities and the growth of client skills in the following…
Added 9 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Translate complex data into clear, actionable recommendations for senior leadership
Added 9 hours ago
SI
Senior Accountant
Synectics Inc.
Niagara Falls, ON
- $77,000 to $85,000 CAD / year
- Full-time
We are seeking an experienced, hands-on Senior Accountant to take ownership of key accounting functions within a fast-growing consumer products business. This role is ideal for an…
Added 9 hours ago
SC
Administrative Assistant (2 Positions)
Sheridan College
Oakville, ON
- Full-time
Providing a wide range of confidential, senior-level administrative support to designated leaders and management, including coordinating calendars, schedules, appointments and travel…
Added 9 hours ago
M
RQ11487 - Software Developer - ETL - Senior
Maarut
Toronto, ON
- Contract
Added 10 hours ago
C
Compliance Analyst
Clarity
Vancouver, BC
- $75,000 to $100,000 CAD / year
- Full-time
Administer the compliance training program and prepare compliance reporting for senior management, including remediation and exception reporting.
Added 10 hours ago
TC
Supervisor – Infrastructure Planning - Underground Utilities
The Corporation of The City of Victoria
Victoria, BC
- Other
Added 10 hours ago
MI
Inventory Manager
Metro Inc.
Toronto, ON · Etobicoke, ON
- Full-time
Provides results to and receives direction from Grocery Replenishment Specialist, Senior Inventory Manager and Director. Communicates verbally and through correspondence on a regular basis…

Toronto Hydro

Contract, Customer Energy Management Associate

Toronto, ON, Canada

Expected Salary Range: $80487 - $100609 Annually

Apply About employer

Applications open in a new tab.

Job details

Pay: Expected Salary Range: $80487 - $100609 Annually
Apply by: Nov 21, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Expected Salary Range: $80487 - $100609 Annually

The salary range shown above reflects the expected compensation for this position. The final salary offered will be determined based on a holistic assessment of the candidate’s experience, education, training, and alignment with the role’s requirements. For positions covered by a collective agreement, placement within the range will follow the applicable step or classification.

The Contract, Customer Energy Management Associate is a customer-focused professional who supports the delivery of energy management programs, customer initiatives, and account management activities for their assigned portfolio of customers (e.g. commercial, institutional, municipal, and multi-residential customers, residential). Working as part of a cross-functional team and reporting to the Manager, Customer Energy Management, the Associate helps customers identify opportunities, navigate programs and services, and achieve their energy, operational, and long-term business objectives. The role combines customer relationship management, program support, project coordination, analytical reporting, and stakeholder engagement responsibilities. The Associate manages a portfolio of accounts while supporting broader customer strategies and initiatives led by senior team members. The role contributes to program attainment, customer insights, performance reporting, and the delivery of a consistent and high-quality customer experience.

This posting is for an existing vacancy.

KEY RESPONSIBILITIES:

Manages a portfolio of customer accounts, serving as a primary point of contact for routine inquiries, program participation, and customer support activities.
Supports customers in identifying and accessing Toronto Hydro programs, services, incentives, and energy management opportunities.
Builds and maintains effective relationships with customers and internal stakeholders to support customer satisfaction and achievement of customer objectives.
Collaborates with team members and subject matter experts to coordinate customer engagement activities, project milestones, and action plans.
Supports the implementation and delivery of customer energy management programs and initiatives, including tracking milestones, deliverables, participation levels, and program outcomes.
Assists in the development of customer profiles, account plans, presentations, business cases, reports, and communication materials.
Supports monthly and quarterly reporting activities through the collection, validation, and analysis of customer, portfolio, and program performance data.
Identifies trends, opportunities, risks, and customer insights that support improved decision-making, customer engagement, and program effectiveness.
Coordinates customer outreach activities, workshops, webinars, and stakeholder engagement initiatives.
Monitors customer commitments and follow-up actions to ensure timely resolution and a positive customer experience.
Supports departmental business planning, KPI tracking, forecasting activities, and continuous improvement initiatives.
Conducts research on industry trends, customer priorities, emerging technologies, funding opportunities, and energy management best practices.
Maintains accurate customer records, program documentation, and reporting information in departmental systems and databases.

REQUIREMENTS:

Undergraduate degree in Business, Energy Management, Environmental Studies, Sustainability, Engineering, Economics, Public Administration, or a related discipline.
Minimum three (3) years of relevant professional experience in customer service, account management, program delivery, project coordination, energy management, sustainability, utility operations, or a related field.
Knowledge of electricity conservation programs, electrification initiatives, energy management principles, or utility operations is considered an asset.
Demonstrated customer relationship management and stakeholder engagement skills.
Strong customer orientation with a commitment to delivering an exceptional customer experience.
Excellent organizational skills with the ability to manage multiple priorities and deadlines.
Strong analytical and problem-solving skills with the ability to identify trends and develop actionable recommendations.
Experience preparing reports, presentations, performance metrics, and customer-facing materials.
Ability to interpret data and translate findings into meaningful customer and business insights.
Strong verbal and written communication skills.
Demonstrated ability to work effectively within a collaborative, cross-functional team environment.
Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word.
Experience with reporting and visualization tools such as Power BI, Tableau, Alteryx, SQL, or similar platforms is considered an asset.

This position is based in a hybrid environment allowing for remote work two days per week, based on business needs. Employees will be required to come onsite Tuesday to Thursday. You are expected to live in Ontario and within reasonable commuting distance of the office.

Toronto Hydro is committed to leveraging new technologies to support an efficient and inclusive recruitment process. As part of this, artificial intelligence (AI) systems may be used to assist in screening, assessing, or selecting applicants for this position. These tools are used in combination with human decision-making to ensure fairness and consistency.

ACCESSIBILITY AND APPLICATION SUPPORT

Toronto Hydro is committed to fostering an inclusive and accessible recruitment process. Thank you for considering a career with Toronto Hydro. We welcome applications from all qualified candidates. If you’re having difficulty using our online application system and require accommodation, please email hr_talent@torontohydro.com or call (416) 542-8000. Toronto Hydro is pleased to provide reasonable accommodation for qualified individuals throughout the job application process. Please note this email is for accommodation requests only. Resumes sent to this email address will not be considered. Learn more about our commitment to accessibility.

Apply About employer

More about this job

Responsibilities

The Associate manages a portfolio of customer accounts to support the delivery of energy management programs and customer initiatives. They collaborate with cross-functional teams to identify opportunities, track program milestones, and provide high-quality customer service.

Requirements

Candidates must hold an undergraduate degree in a relevant discipline such as Business, Engineering, or Environmental Studies. A minimum of three years of professional experience in account management, project coordination, or energy management is required.

Skills

Account management
Program delivery
Project coordination
Energy management
Stakeholder engagement
Analytical reporting
Data analysis
Performance reporting
Business planning
KPI tracking
Communication skills
Microsoft Office
Excel
PowerPoint
Power BI

Visa sponsorship

Not detected in the job text

Keywords

Customer Energy Management
Account Management
Energy Conservation
Electrification
Sustainability
Utility Operations
Project Coordination
Stakeholder Engagement
Data Analysis
Performance Metrics
Power BI
Tableau
Alteryx
SQL
Business Planning
KPI Tracking
Forecasting
Industry Trends
Customer Insights
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Energy Management Principles
Program Attainment
Customer Profiles

Report this job