Find work in Canada.

540,807 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 7 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 7 mins ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Under the general supervision of the HAF Project Manager, you will be part of a high-caliber cross functional team leading the E-Permitting Initiative under the City of Saint John Housing…
Added 7 mins ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
Assist in the delivery of the City Market Strategic Plan and work with the City Market Manager to support the daily operations of the City Market, and Night Market;
Added 7 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 7 mins ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
…Resources roles as required, helping to maintain continuity of service during absences, periods of increased workload, or other operational needs. This includes supporting key HR processes…
Added 7 mins ago
CO
Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
Keeps informed of new developments in policing, identifies new avenues for potential research, and forecasts future requirements for service delivery.
Added 7 mins ago
FH
Bellperson
Fairmont Hotels & Resorts
Lake Louise, AB
- Full-time
Timely delivery of guests’ luggage, messages and any other items for delivery within the property
Added 7 mins ago
M
Senior Manager Delivery - Electrification Team (Construction)
Mace
Toronto, ON
- Full-time
Within our consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.
Added 7 mins ago
E
Purchasing Coordinator - MEP
Eastcut
Trenton, NS
- Full-time
· Keep purchasing, delivery, and materials information current in Acumatica and Procore.
Added 7 mins ago
P
Project Manager – Security Systems Integration | Chargé(e) de projets – Intégration de systèmes de sécurité (PM-001)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are seeking an experienced Project Manager – Security Systems Integration to join our client's team and oversee the coordination and successful delivery of electronic security projects…
Added 7 mins ago
CO
EVENTS SPECIALIST
City of Brampton
Brampton, ON
- Full-time
Reporting to the Manager, Events & Protocol, as part of a team, this position will be responsible for providing service excellence to stakeholders and participants in the delivery of…
Added 7 mins ago
BT
Project Manager - Infrastructure Transitions and SharePoint Migration
Buchanan Technologies
Brampton, ON
- Contract
We are seeking an experienced IT Project Manager to lead infrastructure transition, collaboration-platform migration, and data-service initiatives in a complex enterprise environment.
Added 7 mins ago
KB
Department Manager – Sales & Service
Kent Building Supplies
Dartmouth, NS
- Full-time
The Department Manager – Sales & Service plays a key leadership role in delivering an exceptional customer experience while driving sales performance, team engagement, and operational…
Added 7 mins ago
KD
Project Coordinator
Kelly Deck Design
Vancouver, BC
- Full-time
The Project Coordinator reports to the Business and Operations Manager.
Added 7 mins ago
QE
Trade Compliance & Logistics Manager
Quadro Engineering
Waterloo, ON
- Full-time
Lead relationships with freight forwarders, customs brokers, and logistics service providers.
Added 7 mins ago
B
Senior Eddy Current Specialist
BWXT
Kitchener, ON
- Full-time
Escalate personnel performance or conduct concerns to the appropriate manager.
Added 7 mins ago
SC
Director Talent Acquisition
Sonepar Canada
Surrey, BC
- Full-time
We house the largest inventory to better service our customers and deliver on sales commitments.
Added 7 mins ago
FL
Account Manager
Fuze Logistics Services Inc
Montreal, QC
- Full-time
We are seeking a dynamic and results-oriented Senior Account Manager to join our team. This role will be responsible for managing and nurturing relationships with our key clients, ensuring…
Added 7 mins ago
DA
Customer Sales Representative (No Auto Experience Required)
Davis Auto Group
Okotoks, AB
- Full-time
…where to start? Are you a people-person with strong customer service skills, motivated by building a strong career for yourself? If you answered “yes” to these questions, you may be a…
Added 7 mins ago
M
P&O Business Partner
Mars
Bolton, ON · BOL-Mars Canada Inc.
- Full-time
Deploy, sustain, and continuously improve core P&O programs, processes, and service delivery models to ensure a consistent and positive associate experience.
Added 7 mins ago
Team Lead - Business Banking - West New Brunswick
Scotiabank
NB · Fredericton, NB
…coaches their team to do the same. The Team Lead is a direct manager, player coach and the centre of SB expertise for their assigned territory and has shared accountabilities with Branch…
Added 7 mins ago
AU
Route Sales Representative (Delivery Driver)
Alsco Uniforms
Nanaimo, BC
- Full-time
…through up-selling/cross-selling and provides superior customer service through proactively managing all route responsibilities. Performs other duties as required. Reports to the District…
Added 7 mins ago
E
Business Analyst Specialist I - Marketing & Risk Management
Enbridge
Calgary, AB
- Full-time
…systems analysis, application support, demand management, and delivery coordination across a suite of business-critical energy trading and risk management…
Added 7 mins ago
Registered Nurse (N2) - Obstetrics, Gynecology and Neonatology Resource Team -NICU Specific - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Registered…
Added 7 mins ago
Industrial Cybersecurity Senior Consultant 1
Black & Veatch Family of Companies
Markham, ON
…Cybersecurity Senior Consultant might manage and develop a delivery team. This will include the hiring, training, and day-to-day supervision of a team of technical consultants and…

Toronto Hydro

Customer Energy Management Associate

Toronto, ON, Canada

Expected Salary Range: $80487 - $100609 Annually

Apply About employer

Applications open in a new tab.

Job details

Pay: Expected Salary Range: $80487 - $100609 Annually
Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Expected Salary Range: $80487 - $100609 Annually

Target Variable Performance Pay: 8%

The salary range shown above reflects the expected compensation for this position. The final salary offered will be determined based on a holistic assessment of the candidate’s experience, education, training, and alignment with the role’s requirements. For positions covered by a collective agreement, placement within the range will follow the applicable step or classification.

The Customer Energy Management Associate is a customer-focused professional who supports the delivery of energy management programs, customer initiatives, and account management activities for their assigned portfolio of customers (e.g. commercial, institutional, municipal, and multi-residential customers, residential). Working as part of a cross-functional team and reporting to the Manager, Customer Energy Management, the Associate helps customers identify opportunities, navigate programs and services, and achieve their energy, operational, and long-term business objectives. The role combines customer relationship management, program support, project coordination, analytical reporting, and stakeholder engagement responsibilities. The Associate manages a portfolio of accounts while supporting broader customer strategies and initiatives led by senior team members. The role contributes to program attainment, customer insights, performance reporting, and the delivery of a consistent and high-quality customer experience.

This posting is for an existing vacancy.

KEY RESPONSIBILITIES:

Manages a portfolio of customer accounts, serving as a primary point of contact for routine inquiries, program participation, and customer support activities.
Supports customers in identifying and accessing Toronto Hydro programs, services, incentives, and energy management opportunities.
Builds and maintains effective relationships with customers and internal stakeholders to support customer satisfaction and achievement of customer objectives.
Collaborates with team members and subject matter experts to coordinate customer engagement activities, project milestones, and action plans.
Supports the implementation and delivery of customer energy management programs and initiatives, including tracking milestones, deliverables, participation levels, and program outcomes.
Assists in the development of customer profiles, account plans, presentations, business cases, reports, and communication materials.
Supports monthly and quarterly reporting activities through the collection, validation, and analysis of customer, portfolio, and program performance data.
Identifies trends, opportunities, risks, and customer insights that support improved decision-making, customer engagement, and program effectiveness.
Coordinates customer outreach activities, workshops, webinars, and stakeholder engagement initiatives.
Monitors customer commitments and follow-up actions to ensure timely resolution and a positive customer experience.
Supports departmental business planning, KPI tracking, forecasting activities, and continuous improvement initiatives.
Conducts research on industry trends, customer priorities, emerging technologies, funding opportunities, and energy management best practices.
Maintains accurate customer records, program documentation, and reporting information in departmental systems and databases.

REQUIREMENTS:

Undergraduate degree in Business, Energy Management, Environmental Studies, Sustainability, Engineering, Economics, Public Administration, or a related discipline.
Minimum three (3) years of relevant professional experience in customer service, account management, program delivery, project coordination, energy management, sustainability, utility operations, or a related field.
Knowledge of electricity conservation programs, electrification initiatives, energy management principles, or utility operations is considered an asset.
Demonstrated customer relationship management and stakeholder engagement skills.
Strong customer orientation with a commitment to delivering an exceptional customer experience.
Excellent organizational skills with the ability to manage multiple priorities and deadlines.
Strong analytical and problem-solving skills with the ability to identify trends and develop actionable recommendations.
Experience preparing reports, presentations, performance metrics, and customer-facing materials.
Ability to interpret data and translate findings into meaningful customer and business insights.
Strong verbal and written communication skills.
Demonstrated ability to work effectively within a collaborative, cross-functional team environment.
Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word.
Experience with reporting and visualization tools such as Power BI, Tableau, Alteryx, SQL, or similar platforms is considered an asset.

TOTAL REWARDS

To support the overall well-being and success of our employees, Toronto Hydro provides a comprehensive total rewards package which includes:

100% employer paid Health & Dental benefits
24/7 access to Employee & Family Assistance Program and Virtual Healthcare
Company-paid life insurance and long term disability
Spending account to support fitness goals (e.g. gym memberships)
Competitive paid time off (including vacation and parental leave)
Defined Benefits Pension Plan through OMERS
Career development and tuition reimbursement
Exciting employee engagement and appreciation events throughout the year

This position is based in a hybrid environment allowing for remote work two days per week, based on business needs. Employees will be required to come onsite Tuesday to Thursday. You are expected to live in Ontario and within reasonable commuting distance of the office.

Toronto Hydro is committed to leveraging new technologies to support an efficient and inclusive recruitment process. As part of this, artificial intelligence (AI) systems may be used to assist in screening, assessing, or selecting applicants for this position. These tools are used in combination with human decision-making to ensure fairness and consistency.

ACCESSIBILITY AND APPLICATION SUPPORT

Toronto Hydro is committed to fostering an inclusive and accessible recruitment process. Thank you for considering a career with Toronto Hydro. We welcome applications from all qualified candidates. If you’re having difficulty using our online application system and require accommodation, please email hr_talent@torontohydro.com or call (416) 542-8000. Toronto Hydro is pleased to provide reasonable accommodation for qualified individuals throughout the job application process. Please note this email is for accommodation requests only. Resumes sent to this email address will not be considered. Learn more about our commitment to accessibility.

Apply About employer

More about this job

Responsibilities

The associate manages a portfolio of customer accounts to support energy management programs, customer initiatives, and account management activities. They collaborate with cross-functional teams to identify energy opportunities, track program milestones, and provide high-quality customer service.

Requirements

Candidates must hold an undergraduate degree in a relevant discipline such as Business, Engineering, or Environmental Studies. A minimum of three years of professional experience in account management, project coordination, or energy management is required.

Skills

Account management
Project coordination
Analytical reporting
Stakeholder engagement
Energy management
Data analysis
Business planning
KPI tracking
Forecasting
Communication
Problem-solving
Microsoft Office
Power BI
Tableau
SQL

Benefits

Health and dental benefits
Employee and family assistance program
Virtual healthcare
Life insurance
Long term disability
Fitness spending account
Paid time off
Defined benefits pension plan
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Energy Management
Customer Service
Account Management
Sustainability
Utility Operations
Project Coordination
Stakeholder Engagement
Data Analysis
KPI Tracking
Business Planning
Forecasting
Power BI
Tableau
Alteryx
SQL
Microsoft Excel
Electrification
Energy Conservation
Reporting
Visualization Tools

Report this job