Jobs in Canada

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Added 51 mins ago
I-
Forklift Operator
I8IS - Infiniti Software Solutions
Mississauga, ON
- Full-time
We are seeking an experienced and reliable Forklift Operator to join our warehouse and manufacturing team. The ideal candidate will have strong hands-on experience operating forklifts…
Added 3 hours ago
LC
System Technologist, Process Controls
Lactalis Canada
Belleville, ON
- Full-time
…including all programmable logic controls, servo drives, AC drives, operator interfaces, SCADA and plant management software and all plant process networks along with the Instrumentation…
Added 3 hours ago
Maintenance Services Worker
HealthCareersInSask.ca
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Boiler Operator License issued pursuant to Boiler & Pressure Vessels Safety Act
Added 3 hours ago
WC
Light Equipment Operator - Ridge Landfill
Waste Connections of Canada
Chatham-Kent, ON · Blenheim, Ontario
- Full-time
Assist with litter fence placement and follow Lead Hand Operator direction as required.
Added 3 hours ago
CO
Equipment Operator I - Excavator (Full-Time)
City of Thunder Bay
Thunder Bay, ON
- Full-time
Must possess a secondary school graduation diploma · Must possess and maintain a valid Class “A” Ontario Drivers Licence, or equivalent with a ‘Z’ endorsement
Added 3 hours ago
TO
SEO Trails & Works Labourer
Town of Oakville
Oakville, ON
- Full-time
Must hold a valid Chainsaw Operator Certification, or be able to obtain the certification within 90 days of hire · Must possess mechanical aptitude an understanding of the Highway Traffic Act and knowledge of the Occupational Health and Safety Act
Added 4 hours ago
AC
Industrial Engineer
ALTEN Canada
Midland, ON
- Full-time
Hours per Week: 40 hours (Day shift) · Work 100% onsite on the manufacturing floor during the day shift
Added 4 hours ago
System Technologist, Process Controls
Lactalis
Belleville, ON
…including all programmable logic controls, servo drives, AC drives, operator interfaces, SCADA and plant management software and all plant process networks along with the Instrumentation…
Added 4 hours ago
HN
Night Auditor/Front Desk Agent
Hospitality Newfoundland and Labrador
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- Full-time
We’re looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift
Added 4 hours ago
C
Maintenance Sr Technician
CBRE
Toronto, ON
- Full-time
…experience. The salary range being offered for the Building Operator role is between $75,000 annually and $85,000 annually. The compensation that is provided to a successful candidate will…
Added 7 hours ago
B
Operator
Brenntag
Winnipeg, MB · Canada / Winnipeg
- Full-time
Added 7 hours ago
C
CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
A well-established global manufacturer is seeking a CNC Machine Operator to join its growing team in Blenheim, Ontario. This is an excellent opportunity for a machinist who enjoys working…
Added 7 hours ago
WC
Recycling Material Handler and Operator
Waste Connections of Canada
Merlin, ON
- Full-time
Added 8 hours ago
I-
Forklift Operator
I8IS - Infiniti Software Solutions
Concord, ON
- Full-time
We are seeking an experienced and reliable Forklift Operator to join our warehouse and manufacturing team. The ideal candidate will have strong hands-on experience operating forklifts…
Added 8 hours ago
GC
VP, Operations & Transformation
Game Companies
Toronto, ON
- Full-time
Success in this seat calls for an AI-native operator who builds with AI firsthand and leads the shift to a modernized operating model across the business. You bring a systems view of the…
Added 8 hours ago
II
plastic extruder operator
Imaflex Inc.
Victoriaville, QC
- Full-time
Night shift premium
Added 8 hours ago
F
Shift Supervisor – Carbon Fiber Manufacturing
Fibernx
AB · Edmonton, AB
- Full-time
Supervise day-to-day shift operations of continuous carbon fiber stabilization and carbonization production lines
Added 8 hours ago
C
paint and mix production and control operator
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Maddington, QC
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Added 8 hours ago
MI
metal products manufacturing machine operator
MobilFlex Inc
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Added 8 hours ago
Dental Hygienist (relocation to Peterborough, ON)
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Peterborough, ON
The Multi-Clinic Advantage for You: As a Registered Dental Hygienist with our group, you won’t just be tied to a single operator room. Depending on your career goals, preferred hours, and…
Added 9 hours ago
PC
Equipment Operator II
Parkland County
AB · Parkland County, AB
- Full-time
Reporting to a Supervisor, Road Maintenance stationed in Stony Plain, Alberta, the Equipment Operator II will operate a variety of trucks and road maintenance equipment. This position will…
Added 9 hours ago
TN
Production Operator
Trouw Nutrition
Otterburne, MB
- Full-time
Ability and availability to work rotational shifts and overtime as required · Must possess a valid class 5 license
Added 9 hours ago
WC
Light Equipment Operator - Ridge Landfill
Waste Connections of Canada
Chatham-Kent, ON · Blenheim, ON
- Full-time
Assist with litter fence placement and follow Lead Hand Operator direction as required.
Added 9 hours ago
II
bag machine operator
Imaflex Inc.
Victoriaville, QC
- Full-time
Night shift premium
Added 9 hours ago
II
printing press operator
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- Full-time

Toronto Hydro

Large Customer and Key Accounts Consultant

Toronto, ON, Canada

Expected Salary Range: $100943 - $126179 Annually

Apply on jobs.torontohydro.com About employer

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Job details

Pay: Expected Salary Range: $100943 - $126179 Annually
Experience: 5-7 years of relevant professional electrical utility industry experience (A combination of post-secondary education and Toronto Hydro experience may be considered)
Posting language: English
Posted: Oct 1, 2026

Original job description

Expected Salary Range: $100943 - $126179 Annually

Target Variable Performance Pay: 10%

The salary range shown above reflects the expected compensation for this position. The final salary offered will be determined based on a holistic assessment of the candidate’s experience, education, training, and alignment with the role’s requirements. For positions covered by a collective agreement, placement within the range will follow the applicable step or classification.

Reporting to the Manager, Customer Energy Management, the Large Customer and Key Accounts Consultant is responsible for balancing and managing strategic relationships with our large customers, key accounts, and developers. The incumbent will be tasked with devising innovative solutions that align with distribution and customer requirements. The Large Customer & Key Accounts Consultant will act as a liaison between the utility and the customer. This can include responding to customer outages, billing concerns, vault access issues, internal coordination for the net-zero and decarbonisation initiatives by customers, overseeing customer connections projects, and supporting process revisions, communicating the utility’s needs to the large customer base, or ensuring that customers are aware of impactful items in a proactive manner. This also includes collaborating with various external organizations such as the Ministry of Energy, Independent Electricity System Operator, Ontario Energy Board, and other Local Distribution Companies.

This posting is for an existing vacancy.

KEY RESPONSIBILITIES:

Acts as a member of the Customer Energy Management & Partnerships team to support the ongoing delivery of corporate and team objectives. Updates senior leaders on any industry trends, shifts in customer business demands, and any emerging and evolving issues.
Proactively manages relationships between THESL and assigned large customers and key accounts through data-driven planning. Provides a superior customer experience by identifying customer business needs and objectives, executing targeted outreach, monitoring customer performance and industry trends, and maintaining a meeting cadence that supports a proactive engagement model.
Acts as a single point of contact to address and respond to customer service inquiries and escalations with respect to their interactions with Toronto Hydro including but not limited to power quality/reliability, billing, rates, new service connections/expansions, climate advisory services and Ontario Energy Board/Ministry of Energy/IESO programs.
Maintains effective relationships with assigned large customers and key accounts and key internal and external stakeholders; critically assesses feedback from customers, including regulators and other stakeholders, to ensure that internal business processes are responsive to customer needs.
Addresses customer concerns by working with internal stakeholders to minimize impacts. Communicates messaging compliant with regulatory and disclosure requirements. Recommends areas of service improvements and provides data required to support recommendations, investment decisions and key account program development.
Reports and maintains records of customer interactions and data with quality, timeliness and accuracy using a Customer Relationship Management (CRM) system, dashboards, and/or other systems/tools. Provides analysis and insight into customer behaviours to support management decision making, and shares with team members as relevant to ensure alignment.
Supports key account outage management through the key account and government relations process, providing direct (proactive and reactive, including after hours) support to key accounts during power outage events, as required.
Provides support to other THESL departments in executing planned and reactive work by arranging load transfers, co-generation curtailment and planned outages by communicating and coordinating with large customers, key accounts and developers.
Ensures consistent application of regulatory requirements as they apply to key accounts. Keeps customers or representatives abreast of current information affecting their account, rates, billing options, supply options, IESO and THESL programs.
Provides inputs in developing new marketing and promotional initiatives and collaborates with the Media and Public Relations team on special events and communications; prepares and delivers presentations to internal and external stakeholders to support the key account program.

REQUIREMENTS:

University degree (Bachelor of Technology, Business, Engineering)
5-7 years of relevant professional electrical utility industry experience (A combination of post-secondary education and Toronto Hydro experience may be considered)
Knowledge of how large customers utilize electricity services, including reliability, resilience, electrification, rates, etc.
Customer-centric approach to key account management
Strong strategic negotiation and facilitation skills
Good technical understanding of electrical power distribution and operational constraints and issues
In-depth knowledge of the electricity distribution system, co-generation, metering, rates, net-zero initiatives, conservation and demand management, usage and billing of commercial and industrial customers
In-depth knowledge of the electricity market including MOE, IESO and OEB roles and programs
Program or project management experience is an asset
Excellent knowledge of MS Office Suite and data management, reporting and analysis systems, e.g. CRM, Excel, Tableau, SQL, Power BI
Ability to manage customer service targets and Key Performance Indicators (KPIs)
Excellent verbal/written communication skills, strong presentation skills
Excellent critical thinking, teamwork skills, and can manage inter-departmental tasks

TOTAL REWARDS

To support the overall well-being and success of our employees, Toronto Hydro provides a comprehensive total rewards package which includes:

100% employer paid Health & Dental benefits
24/7 access to Employee & Family Assistance Program and Virtual Healthcare
Company-paid life insurance and long term disability
Spending account to support fitness goals (e.g. gym memberships)
Competitive paid time off (including vacation and parental leave)
Defined Benefits Pension Plan through OMERS
Career development and tuition reimbursement
Exciting employee engagement and appreciation events throughout the year

This position is based in a hybrid environment allowing for remote work two days per week, based on business needs. Employees will be required to come onsite Tuesday to Thursday. You are expected to live in Ontario and within reasonable commuting distance of the office.

Toronto Hydro is committed to leveraging new technologies to support an efficient and inclusive recruitment process. As part of this, artificial intelligence (AI) systems may be used to assist in screening, assessing, or selecting applicants for this position. These tools are used in combination with human decision-making to ensure fairness and consistency.

ACCESSIBILITY AND APPLICATION SUPPORT

Toronto Hydro is committed to fostering an inclusive and accessible recruitment process. Thank you for considering a career with Toronto Hydro. We welcome applications from all qualified candidates. If you’re having difficulty using our online application system and require accommodation, please email hr_talent@torontohydro.com or call (416) 542-8000. Toronto Hydro is pleased to provide reasonable accommodation for qualified individuals throughout the job application process. Please note this email is for accommodation requests only. Resumes sent to this email address will not be considered. Learn more about our commitment to accessibility.

Apply on jobs.torontohydro.com About employer

More about this job

Responsibilities

The consultant manages strategic relationships with large customers and key accounts, acting as a primary liaison for billing, outages, and service connections. They also collaborate with internal and external stakeholders to support decarbonization initiatives and ensure regulatory compliance.

Requirements

Candidates must hold a university degree in Technology, Business, or Engineering and possess 5-7 years of relevant professional electrical utility experience. Strong technical knowledge of power distribution, electricity markets, and data management systems is required.

Skills

Account management
Strategic negotiation
Facilitation
Data analysis
Project management
Electrical power distribution
Regulatory compliance
Technical communication
Presentation skills
Critical thinking
Teamwork
MS Office Suite
Tableau
SQL
Power BI

Benefits

Health and dental benefits
Employee and family assistance program
Virtual healthcare
Life insurance
Long term disability
Fitness spending account
Paid time off
Defined benefits pension plan
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Customer Energy Management
Key Accounts
Electrical Utility
Decarbonization
Net-zero
Power Quality
Reliability
Billing
Rates
IESO
OEB
CRM
Data-driven planning
Outage management
Co-generation
Metering
Conservation
Demand management
KPIs
Stakeholder management
Regulatory requirements
MS Office
Tableau
SQL
Power BI
Project management
Strategic negotiation
Climate advisory
Infrastructure
Energy distribution

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Work requirements

Jobs in Canada