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Toronto Metropolitan University

Manager, Program Delivery

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Hybrid

Full-time

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Job details

Job type: Full-time
Workplace: Hybrid
Apply by: Nov 1, 2026
Experience: A minimum of 6 years of experience in a leadership administration role related to non-profit program delivery and grant compliance.
Posting language: English
Posted: Oct 2, 2026

Original job description

Manager, Program Delivery

About Toronto Metropolitan University

At the intersection of mind and action, Toronto Metropolitan University (TMU) is on a transformative path to become Canada’s leading comprehensive innovation university. Integral to this path is the placement of equity, diversity and inclusion as fundamental to our institutional culture. Our current academic plan outlines each as core values and we work to embed them in all that we do.

TMU welcomes those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us in realizing the benefits of embedding these values into the work at every level and in every unit of the university. In addition, to correct the conditions of disadvantage in employment in Canada and to bring lived experiences to the work, we encourage applications from members of equity deserving groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit Peoples in Canada, First Nations Peoples in the United States, racialized people, Black people, persons with disabilities, women, and 2SLGBTQ+ people. Preference will be given to candidates with lived experiences as people from equity deserving groups, as well as experience working with these communities with which the University works every day. Please note that all qualified candidates are encouraged to apply and we welcome newcomers and immigrants to Canada.

In April 2022, the university announced our new name of Toronto Metropolitan University, which will be implemented in a phased approach. Learn more about our next chapter.

The team

Rogers Cybersecure Catalyst (Catalyst) empowers individuals and organizations to seize the opportunities and tackle the challenges of cybersecurity. Together with our partners and collaborators, we work to realize a vision of healthy democracies and thriving societies, powered by safe and secure digital technologies.

Through our groundbreaking training and certification programs; unique commercial acceleration programs for cybersecurity start-ups and scale-ups; first-of-its-kind cyber range; wide-ranging public education programs; and influential policy interventions, the Catalyst helps drive Canada’s global competitiveness in cybersecurity.

The Catalyst is a not-for-profit corporation owned and operated by Toronto Metropolitan University and based in Brampton, ON. Hybrid work schedule with expectations 2 days in the Brampton and Toronto offices.

The opportunity

Lead innovative training and workforce development programs that connect people, partners and opportunities in a rapidly evolving industry.

As Manager, Program Delivery, you’ll lead the development, management and delivery of skills and workforce development training programs that support Rogers Cybersecure Catalyst’s priorities and respond to evolving workforce needs. You’ll build and manage relationships with Catalyst stakeholders, partners and external organizations to develop training opportunities and partnerships, as well as lead calls for proposals and other funding opportunities.

You’ll also lead program outreach and relationship-building initiatives, including events that connect the Catalyst with partners, participants and the broader cybersecurity community. In addition, you’ll monitor program KPIs, financials and activity reporting, ensuring programs meet funding agreements, grant commitments and governance requirements. You’ll identify risks, assess opportunities for continuous improvement, and use program insights to strengthen delivery and outcomes.

Key responsibilities include:

Leads the planning and day-to-day operational delivery of workforce development programs, including cohorts, budgets, facilitators, participants, events, logistics, technology and other delivery requirements. Ensures programs are delivered effectively from launch planning through completion, evaluation and funder reporting.
Works closely with the Director in the development of a strategic framework for training programs. Participates in short- and long-range strategic planning with the Director and other Catalyst program areas, with a focus on translating program objectives into day-to-day delivery and operational plans
Assists the Director in the development of key strategic training opportunities, partnerships, and relationships that align with the program goals, and objectives, including developing and implementing calls for proposals and other funding mechanisms.
Develops, manages and monitors relationships with partners and contributors that directly assist in the delivery of programming and support services. Works regularly with facilitators, vendors, contributors and delivery partners to confirm requirements, resolve issues, coordinate timelines and ensure program activities remain on track.
Oversees key stakeholder and partner management, including ensuring the completion of reports, regular update and activity meetings, and proactively managing issues to ensure high levels of stakeholder engagement and satisfaction.
Develops strategies for outreach and relationship building with strategic networks to bring awareness to organizations, academic institutions, professional associations and other external bodies.
Drives marketing initiatives for the program by collaborating with Catalyst brand and communications team on matters related to the planning, development and implementation of recruitment, marketing and promotion activities that position the Catalyst as a leader for cybersecurity training in Canada and internationally.
Works closely with project leads and other Catalyst teams to manage partner relationships, day-to-day interactions, and communications.
Ensures stakeholder needs are understood, alternative solutions to problems are evaluated, agreements are reached and documented and all stakeholder needs are translated into executable project plans.
Conducts regular reviews to identify, measure and present KPIs including risk and opportunities and to ensure continuous improvement and evolution of programs. Ensures activity and financial reporting requirements for funding partners are met in a timely manner and comply with funding agreements, grant commitments, governance requirements and internal standards
Manages and supervises staff, assigns and prioritizes tasks, establishes goals, sets expectations and evaluates performance. Hires, trains, develops and performance manages assigned staff. Monitors performance and provides feedback to staff on performance. Disciplines, carries out corrective action and makes recommendations on termination, as appropriate.

Leaders at TMU are required to demonstrate the following Leadership Competencies:

Acts with Integrity: Demonstrates behaviors aligned with high ethical standards and personal integrity and acts in accordance with TMU values.
Builds Relationships of Trust & Collaboration: Actively builds a culture of trust and fosters meaningful relationships.
Leads Inclusively: Creates an inclusive environment where everyone is respected, recognized, empowered to achieve their potential, and valued for their differences.
Demonstrates Organizational Acumen: Understands and respectfully navigates complex internal and external environments using sound judgment, diplomacy, and tact.
Drives Vision & Results: Creates and implements a vision grounded in sound decision-making to achieve desired outcomes.

Qualifications

To help us learn more about you, please provide a cover letter and resume describing how you meet the following required qualifications:

Completion of a graduate degree in Business Administration, Management, Technology, Finance or a related field.
A minimum of 6 years of experience in a leadership administration role related to non-profit program delivery and grant compliance.
Proven experience managing end-to-end program operations, including planning, scheduling, budgeting, facilitator and participant coordination, events, cohorts and logistics.
Demonstrated experience with funder reporting, process standardization, vendor and facilitator management, and continuous improvement.
Experience conceptualizing, planning and implementing innovative learning programs, with knowledge of project planning methodologies.
Strong ability to adapt priorities and effectively manage competing demands across funding, reporting, program launch and delivery cycles.
Ability to understand emerging technology and cybersecurity training needs and translate industry trends into relevant program opportunities.
Knowledge of financial and budget management principles and practices.
Strong computer proficiency, including Microsoft and Google Workspace, various software applications and video conferencing platforms.
Ability to manage multiple and competing deadlines while working a flexible schedule. Local, national and international travel may be required to meet with stakeholders, attend events and support program delivery.
Equivalent experience or a combination of equivalent experience and education may be accepted in place of education.

Additional details

Position number: 20005781

Reports to: Director, Corporate Training & Cyber Range

Department: Rogers Cybersecure Catalyst, OVPRI

Work Location: Hybrid

Vacancy Type: Term: 3 years (with a strong potential of continued employment through extension or renewal) This is a new vacancy.

Employee Group: MAC

Start Date: ASAP

End Date: 3 years from the start date

Hours of Work: 36.25

Grade: C52

Salary Scale: $87,583 to $139,905

Hiring salary: Up to $120,000

Posting Date: October 2, 2026

Application close date: October 16, 2026

Additional Notes:

We encourage all First Nations, Metis and Inuit peoples or Indigenous peoples of North America, to self-identify in their applications.
Applications will only be accepted online through Toronto Metropolitan University's career site.
Toronto Metropolitan University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA), and aims to ensure that independence, dignity, integration and equality of opportunity are embedded in all aspects of the university culture.
We will provide an accessible experience for applicants, students, employees, and members of the Toronto Metropolitan University community. We are committed to providing an inclusive and barrier-free work environment, starting with the recruitment process. If you have restrictions that need to be accommodated to fully participate in any phase of the recruitment process, please submit your request through the AskHR webform. All information received in relation to accommodation will be kept confidential.

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More about this job

Responsibilities

Lead the planning, operational delivery, evaluation, and reporting of cybersecurity workforce training programs, managing budgets, cohorts, staff, facilitators, events, and logistics. Develop partnerships and funding opportunities, oversee stakeholder engagement and outreach, and monitor program performance, risks, financials, and compliance with funding and governance requirements.

Requirements

Requires a graduate degree in business administration, management, technology, finance, or a related field, or equivalent education and experience, plus at least six years of leadership administration experience in nonprofit program delivery and grant compliance. Candidates should have end-to-end program operations experience, strong budgeting, reporting, project planning, stakeholder and vendor management skills, and the ability to translate emerging technology and cybersecurity workforce needs into training opportunities.

Skills

Program Delivery
Program Operations
Workforce Development
Grant Compliance
Budget Management
Funder Reporting
Project Planning
Stakeholder Management
Staff Supervision
Facilitator and Vendor Management
Event Coordination
Continuous Improvement
Cybersecurity Training
Marketing and Outreach
Microsoft and Google Workspace

Visa sponsorship

Not detected in the job text

Keywords

Cybersecurity
Workforce Development
Training Programs
Program Delivery
Program Operations
Grant Compliance
Funder Reporting
Budget Management
Financial Reporting
Project Planning
Program Evaluation
Key Performance Indicators
Risk Management
Continuous Improvement
Stakeholder Management
Partnership Development
Calls for Proposals
Facilitator Management
Vendor Management
Cohort Coordination
Event Coordination
Marketing
Outreach
Microsoft Workspace
Google Workspace
Video Conferencing Platforms
Nonprofit Programs
Governance Requirements

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