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Added 5 mins ago
HP
General Manager
Hôtel Place d'Armes, Corner Collection
Montreal, QC
- Full-time
The General Manager oversees the overall operations of the property, including both hotel accommodations and food and beverage operations. They plan, organize, lead, and control the hotel’s…
Added 5 mins ago
SQ
Team Lead, Billing & Payment Services
Sunlife Québec
Montreal, QC
- Full-time
Reporting to the Manager, Billing & Payment Services, you will lead a team of approximately five employees in a hybrid work environment. You will be responsible for coaching, performance…
Added 5 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Smiths Falls, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 5 mins ago
RC
Assistant Manager
Revive Car Wash
Belleville, ON
- Full-time
The Assistant Manager is a full-time, on-site leadership role at our Belleville location. You’ll partner closely with the Site Manager to run day-to-day operations, lead and develop your…
Added 5 mins ago
PN
Technical Support Analyst - L3
Panasonic North America
Niagara-on-the-Lake, ON
- $60,000 to $70,000 CAD / year
- Full-time
…rapid diagnosis and resolution of P1 issues in accordance with service level standards. Provides functional guidance to the Manager and/or L2 team by reviewing and accepting tickets/cases…
Added 5 mins ago
TH
SUPERVISEUR 26/27
The Home Depot Canada
Barrie, ON
- Full-time
…customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product…
Added 5 mins ago
CR
Manager HCM Applications Support
Chartwell Retirement Residences
Mississauga, ON
- Full-time
Reporting to the Director, Information Systems, the Manager, HCM Operations Support is responsible for the day-to-day operational support, stability, maintenance, and service delivery of…
Added 5 mins ago
DB
Sales Coordinator
DoubleTree by Hilton
Toronto, ON
- Full-time
Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business.
Added 5 mins ago
WC
Pharmacy Assistant
Walmart Canada
Toronto, ON
- Full-time
…team player. They are a key member in the delivery of superior customer…
Added 5 mins ago
RF
Store Assistant Manager (Barrie)
Real Fruit Bubble Tea
Barrie, ON
- Full-time
· Exceptional customer service skills and demonstrate strong communication
Added 5 mins ago
TH
Overnight Order Picker Full Time (CHARLOTTETOWN)
The Home Depot Canada
Charlottetown, PE
- Full-time
…out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS…
Added 5 mins ago
SS
Experienced Agency Account Manager
Social Star
Collingwood, ON
- Full-time
Role Description The Experienced Agency Account Manager is a full-time role responsible for managing and growing a portfolio of small business clients, ensuring their marketing strategies…
Added 5 mins ago
P
Client Services Associate - January 2027
proSapient
Toronto, ON
- $55,000 to $75,000 CAD / year
- Full-time
Working closely with the Client Services Manager, you will take full ownership of client requests from the initial brief through to identifying, engaging, and qualifying relevant experts.…
Added 5 mins ago
AC
Food Service Supervisor
Aramark Canada
Ottawa, ON
- Full-time
Time to step up your career! This is your moment to shine and lead the way for others too. We're hiring full-time Food Service Supervisors to join our passionate Food Services Team.…
Added 5 mins ago
CC
Diesel Technician - Heavy Duty Truck Services
Crane Carrier (Canada) Limited
Cambridge, ON
- Full-time
Company culture grounded in customer service and values its people
Added 5 mins ago
VI
Immigration Case Manager
Verge Immigration Services Inc. | Licensed Foreign Worker Recruiters in Canada
Winnipeg, MB
- Full-time
We're hiring a senior Case Manager to own our files from retainer to decision. You'll run the deadline tracker, lead our case workers, and make sure every file that reaches the RCIC is…
Added 5 mins ago
TH
Parts Advisor
The Humberview Group
Orangeville, ON
- Full-time
As a Parts Advisor, you’ll play an important role in supporting both customers and the service department by identifying, sourcing, ordering, and selling automotive parts. You’ll help…
Added 5 mins ago
BH
Registered Nurse – Critical Care #559-26
Brightshores Health System
Owen Sound, ON
- Full-time
Excellent communication, customer service and collaboration skills with patients, families and other healthcare professionals
Added 5 mins ago
ES
Building Operator - Toronto
Equans Services Canada & US
Toronto, ON
- Full-time
Reporting directly to the Maintenance Manager, the Building Operator is a key member of the Facilities Management team responsible for ensuring the continuous, safe, and efficient operation…
Added 5 mins ago
DT
Transportation Manager
DBI Transport
AB · Edmonton, AB
- Full-time
Identify opportunities to improve transportation procedures, reduce operating costs, increase productivity, and enhance customer service.
Added 5 mins ago
AI
Account Manager
Accuenergy Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
VECTOR partnership - primary user of VECTOR for customer drafts, technical responses, ODD generation, comparison briefs, and quote drafting. Reviews, validates, modifies, and sends VECTOR…
Added 5 mins ago
SG
Account Manager - Existing Installations
Schindler Group
Hamilton, ON
- $62,000 to $80,000 CAD / year
- Full-time
As an Account Manager (Service Contracts) at Schindler, you will cultivate relationships with customers to drive sales for elevator and escalator maintenance services. You will ensure high…
Added 5 mins ago
SR
Assistant Project Manager
SmartCentres REIT
Vaughan, ON
- Full-time
…project performance as related to costs, schedule, quality and customer service while adhering to Company policies and…
Added 5 mins ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…Restaurant” as an Indigenous experience for our customers through a ‘customer comes first’ attitude by providing hands-on, timely quality service, exceptional value, and a superior…
Added 5 mins ago
CV
Restaurant Manager
Chateau Victoria Hotel & Suites
Victoria, BC
- Full-time
…atmosphere. We are currently seeking a full-time Restaurant Manager to lead our team with passion, professionalism, and a guest-first…

Toronto Pearson International Airport

Associate Director, Software Engineering

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Toronto Pearson is transforming. Now’s the time for your career to fly.

The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.

What's in it for you?

An opportunity to grow, develop, and thrive within a dynamic, and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community.
Comprehensive benefits, including a flexible retirement program with employer matching, along with voluntary savings options (RRSP, TFSA, and Non-Registered Savings Plans).
A flexible hybrid work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program.

What can you expect from this position?

Reporting to the Director, Technology Delivery, the Associate Director, Software Engineering will establish and lead a sustainable software engineering capability that delivers secure, reliable and accessible digital products for the GTAA. You will translate enterprise priorities into practical build, buy and integration decisions, implement engineering standards, strengthen organizational capability and oversee the lifecycle performance of software across multiple business portfolios. Working closely with Product Management, Technology Delivery, Architecture, Cybersecurity, Operations and Data teams, you will develop engineering leaders and build high-performing teams that deliver maintainable, valuable products beyond any single program or project.

As an Associate Director, Software Engineering you will:

Execute the software engineering strategy and operating model, and develop an engineering capability roadmap across enterprise products.
Set practical standards for application design, integration, secure and sustainable development, accessibility and maintainability in partnership with architecture, data and cybersecurity teams.
Evaluate build, buy and reuse options based on business value, total cost, delivery risk and long-term support requirements.
Lead and coach the Software Engineering Manager and engineering team, setting clear objectives and fostering a healthy, inclusive and high-performing culture.
Develop workforce, succession and capability plans, including recruitment, performance management, technical development and knowledge transfer.
Translate product priorities into achievable engineering capacity and delivery commitments, balancing new capabilities with technical debt, reliability and lifecycle maintenance.
Establish and including automation, continuous integration and delivery, infrastructure-as-code, automated testing and observability.
Oversee engineering operating and investment plans, approved budgets, supplier performance, resource utilization and benefits realization.
Embed security, privacy, accessibility, responsible AI, data governance and audit evidence into engineering practices.
Communicate technical options, recommendations and material risks clearly to business and technology leaders while promoting reuse, disciplined experimentation and continuous improvement.

This is the role for you, if you have:

10+ years of progressive experience in software engineering and delivery, including accountability for production systems and service reliability. Experience in aviation, transportation, infrastructure, public services, or another regulated or service-critical environment is an asset.
5+ years of people leadership experience, leading engineering teams and/or managers, developing talent, and building high-performing teams.
A track record of establishing engineering standards, strengthening delivery practices, managing strategic supplier relationships, and making informed build-versus-buy and technology investment decisions.
Experience building or scaling an internal engineering function and leading a hybrid delivery model that combines internal teams and external partners in a dynamic, fast-paced environment is an asset.
Strong technical expertise in software architecture, modern application development, APIs and integration, cloud platforms, CI/CD, automated testing, infrastructure as code, observability, and secure engineering practices.
The ability to connect technology strategy to business outcomes, balancing user needs, business value, technical risk, cost, scalability, and long-term maintainability.
Strong financial acumen, negotiation skills, and executive communication capabilities, with the ability to influence stakeholders and drive decisions across complex business and technology environments.
Working knowledge of privacy, accessibility, data governance, and responsible AI principles and controls.
A degree or diploma in Computer Science, Software Engineering, Information Systems, or a related discipline.
The ability to obtain and maintain Transportation Security Clearance at the level required for the position.

The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.

This position is exempt from Ontario's 2026 pay transparency requirements under Regulation 476/24.

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More about this job

Responsibilities

Lead the GTAA’s software engineering capability, strategy, standards, teams, and roadmap to deliver secure, reliable, accessible, and maintainable digital products across enterprise portfolios. Oversee engineering capacity, budgets, suppliers, delivery practices, and lifecycle performance while embedding security, privacy, accessibility, responsible AI, and data governance.

Requirements

Requires 10 or more years of progressive software engineering and delivery experience, including production systems, and at least five years of people leadership. Candidates should bring strong expertise in modern software architecture and delivery practices, strategic and financial decision-making, and a degree or diploma in a related discipline; the role also requires the ability to obtain and maintain the required Transportation Security Clearance.

Skills

Software Engineering Leadership
Software Architecture
Modern Application Development
APIs and Integration
Cloud Platforms
Continuous Integration and Delivery
Automated Testing
Infrastructure as Code
Observability
Secure Engineering
People Leadership
Supplier Management
Build-versus-Buy Decisions
Financial Acumen
Executive Communication
Privacy and Data Governance

Benefits

Flexible Retirement Program With Employer Matching
Voluntary Savings Plans
Flexible Hybrid Work Environment
Learning Opportunities
Reward and Recognition Program

Visa sponsorship

Not detected in the job text

Keywords

Software Engineering
Engineering Strategy
Engineering Operating Model
Software Architecture
Application Design
APIs
Integration
Cloud Platforms
Continuous Integration and Delivery
Automated Testing
Infrastructure as Code
Observability
Secure Development
Accessibility
Technical Debt
Lifecycle Maintenance
Responsible AI
Data Governance
Privacy
Build-versus-Buy
Supplier Performance
Workforce Planning
Succession Planning
Benefits Realization
Transportation Security Clearance
Aviation
Regulated Environment

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