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Added 13 mins ago
TU
Bioinformatics Specialist
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
Reports to the BCCHR Director - Research Informatics and works in collaboration with the BCCHR Associate Director - Foundational Science, BCCHR IT, and the users of the Core (researchers,…
Added 13 mins ago
TC
Director, Portfolio
Travelers Capital Corp.
Calgary, AB
- $100,000 to $125,000 CAD / year
- Full-time
The Director, Portfolio will work closely with the leadership team to assist in the effective management and operational efficiency in all aspects of the business, contributing to the…
Added 13 mins ago
BG
Temporary Administrative Assistant
BC General Employees' Union (BCGEU)
Burnaby, BC
- Full-time
Reporting to the Director and Associate Director of Negotiations, an Administrative Assistant is required to provide administrative and word processing support to staff representatives in…
Added 28 mins ago
MU
Multimedia Service Manager
McGill University
Victoria, BC · James Admin. Bldg.
- Full-time
Reporting to the Associate Director, Creative Services, the Multimedia Services Manager leads the operations of the Multimedia (Live Events) team. The incumbent is responsible for planning,…
Added 28 mins ago
MU
Business Development Officer
McGill University
Montreal, QC · Bronfman Building
- Full-time
Reporting to the Director, Desautels Career Management Services, the Desautels Toronto Lead (DTL) is responsible for growing student outcomes in the Greater Toronto Area, including…
Added 58 mins ago
RB
Director, Real Estate
Royal Bank of Canada
Vancouver, BC
- Full-time
…ultimately your responsibility, you will be supported by an Associate Director, who will assist with analyzing and underwriting new loan requests, including compiling financial and market…
Added 1 hour ago
B
Evidence Delivery Associate/Manager, Medical Evidence Canada
Brunel
Mississauga, ON
- Full-time
Reporting to the Director, Medical Evidence in Canada, the incumbent will work closely with the other Evidence Delivery Managers and in a cross-functional environment. Internal stakeholders…
Added 1 hour ago
SS
Personal Support Worker | Temporary Part Time Days| 2 Shifts
Sienna Senior Living
Elmira, ON
- Part-time
Reporting to an Associate Director of Care, the Personal Support Worker is a critical role within our communities as it impacts the lives of residents.
Added 1 hour ago
RM
Director, Enterprise Applications
Regional Municipality of Peel
Brampton, ON
- Other
Reporting to the Chief Information Officer, the Director, Enterprise Applications will shape Peel’s enterprise technology direction and lead the modernization and sustainable operation of…
Added 1 hour ago
SP
Manager, Flexible Learning
Saskatchewan Polytechnic
SK · Saskatchewan, Canada
- Full-time
Based at any campus the Manager, Flexible Learning is accountable to the Director, Flexible Learning. The Manager is primarily accountable for supervising, directing, and coaching in-scope…
Added 1 hour ago
J(
PMO Analyst
JSG (Johnson Service Group, Inc.)
AB · Edmonton, AB
- Contract
…within the context and prescribed limits established by the Associate Director, Infrastructure Program and will have the following key accountabilities (but are not limited to…
Added 2 hours ago
SD
Mechanic
School District #73 (Kamloops/Thompson)
Kamloops, BC
- Full-time
Under the limited supervision of the Mechanic Foreman and/or Director of Transportation, the incumbent is required to perform a variety of skilled tasks at the Journeyman level related to…
Added 2 hours ago
KS
Temporary Sales Support Associate
kate spade new york
Toronto, ON · Yorkdale
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 2 hours ago
Associate Director, Systems and Platforms
Simon Fraser University
Burnaby, BC
The Associate Director, Research Computing leads a team dedicated to gathering requirements, analyzing, evaluating, implementing, validating, and supporting solutions for advanced research…
Added 2 hours ago
NB
Associate Relationship Manager, Fund Services
National Bank of Canada
Toronto, ON
- Full-time
A career as an Associate Relationship Manager in the Fund Services team at National Bank Trust means acting as a key partner for investment fund manager clients, supporting the delivery of…
Added 2 hours ago
Associate Research Director
Reach3 Insights
Toronto, ON
Reach3 Insights – Associate Research Director
Added 2 hours ago
NA
Director, Employee and Labour Relations
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Reporting to the Associate Vice President, Human Resources, the Director, Employee & Labour Relations is a member of the HR Leadership Team and leads an institution-facing Employee & Labour…
Added 3 hours ago
FW
Employment & Labour Associate (2-4 Years)
Filion Wakely Thorup Angeletti LLP
London, ON
- Full-time
We are seeking an Employment and Labour Associate to join our London, Ontario office. This is an excellent opportunity to support clients across a broad range of industries with their…
Added 3 hours ago
UO
Bioinformatics Specialist
University of British Columbia
Vancouver, BC · PHSA | BC Children's Hospital Research Institute - North Block (BCRI CMMT) (BCHRIN)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
Reports to the BCCHR Director - Research Informatics and works in collaboration with the BCCHR Associate Director - Foundational Science, BCCHR IT, and the users of the Core (researchers,…
Added 3 hours ago
Specialist, Talent Management
Payments Canada
Ottawa, ON · Toronto, ON
Reporting to the Director, the Specialist, Talent Management supports Payments Canada’s talent strategy by providing foundational analytical, programmatic and change management tracking to…
Added 3 hours ago
IS
Sr Start-up Manager
ICON Strategic Solutions
Burlington, ON
- Full-time
The Study Start-up/Site Activation Lead works in close collaboration with the CRAs and the Local Study Team/Local Study Associate Director to ensure that study start-up activities and…
Added 3 hours ago
MC
Associate Director, Assessment Operations
Medical Council of Canada
Ottawa, ON
- $130,000 to $156,000 CAD / year
- Full-time
As Associate Director, Assessment Operations, you’ll provide senior operational leadership and cross-functional integration across the Medical Council of Canada’s (MCC) examination programs…
Added 4 hours ago
WG
Junior Solicitor
Watson Goepel LLP
Vancouver, BC
- Full-time
Bi-annual associate-only and lawyer retreats.
Added 4 hours ago
NA
Director, Organizational Development Services
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Reporting to the Associate Vice President, Human Resources, the Director, Organizational Development Services, is a member of the HR Leadership Team and provides leadership for an…
Added 4 hours ago
R
Director, Real Estate
RBC
Vancouver, BC
- Full-time
…ultimately your responsibility, you will be supported by an Associate Director, who will assist with analyzing and underwriting new loan requests, including compiling financial and market…

Toronto Pearson International Airport

Manager, Operational Modernization

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: 8+ years of progressively responsible experience in operations, operational planning, process improvement, capacity planning, business transformation, or strategy execution.
Posting language: English
Posted: Oct 27, 2026

Original job description

Toronto Pearson is transforming. Now’s the time for your career to fly.

Toronto Pearson is transforming - and this is your opportunity to help shape how Canada’s leading global hub airport operates. Join approximately 2,100 GTAA employees and our airport partners in building a next-generation airport that sets a higher standard for performance, customer care, sustainability, safety, and efficiency. Your work will help create a more uplifting travel experience, strengthen the prosperity of our people and community, and make Toronto Pearson the chosen place to fly and work.

What's in it for you?

An opportunity to grow, develop, and thrive within a dynamic, and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community.
Comprehensive benefits, including a flexible retirement program with employer matching, along with voluntary savings options (RRSP, TFSA, and Non-Registered Savings Plans).
A flexible work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program.

What can you expect from this position?

Reporting to the Associate Director, Operations Modernization & Capacity Enablement, you will help shape the future of Airport Operations at Toronto Pearson. You will lead a portfolio of cross-functional continuous improvement and modernization initiatives that strengthen operational efficiency, planning effectiveness, capacity utilization, and cost effectiveness. Working with operational leaders, corporate partners, and readiness teams, you will turn operational insights, demand and capacity forecasts, performance measures, and stakeholder input into practical improvements. Your leadership will advance a multi-year modernization roadmap and help deliver safer, more resilient, efficient, and cost-effective airport operations.

As a Manager, Operational Modernization, you will:

Manage a portfolio of cross-functional continuous improvement and operational modernization initiatives from intake and prioritization through implementation, benefits tracking, and close-out.
Support delivery of the multi-year operational modernization roadmap by sequencing initiatives, coordinating governance, and aligning execution with airport strategic objectives.
Identify and advance opportunities that improve operational efficiency, planning effectiveness, capacity utilization, and cost effectiveness.
Translate operational data, performance insights, and stakeholder input into clear priorities and actionable recommendations.
Contribute to business cases, implementation plans, governance structures, and continuous improvement approaches.
Support integrated demand and capacity planning across terminal, airfield, baggage, groundside, security, and passenger-processing functions.
Lead the evolution of airport operating plans toward integrated, scenario-based planning models that inform resource, facility, process, and contingency decisions.
Identify operational constraints, capacity risks, and service impacts, and recommend mitigation strategies that optimize throughput while maintaining or improving service standards.
Lead, coach, and manage the performance of direct reports while building capability in continuous improvement, problem solving, change management, project delivery, and data-driven decision making.
Foster a culture of continuous improvement by promoting Lean principles, innovation, operational excellence, and knowledge sharing.
Build strong cross-functional relationships across Airport Operations, IT, Customer Experience, Commercial, and Airport Development Technical Services.
Engage airlines, ground handlers, government agencies, technology vendors, industry bodies, and research partners to evaluate, pilot, and implement modernization initiatives.

This is the role for you, if you have:

8+ years of progressively responsible experience in operations, operational planning, process improvement, capacity planning, business transformation, or strategy execution.
People leadership, team supervision, or matrix leadership experience, including performance management and stakeholder coordination.
Experience in aviation, transportation, logistics, infrastructure, passenger processing, or another complex, high-volume operational environment.
Demonstrated success delivering modernization, productivity improvement, operating model redesign, capacity enhancement, or continuous improvement initiatives.
Knowledge of airport operations across terminal, airfield, baggage, groundside, security, and passenger-processing functions.
Knowledge of integrated demand and capacity planning, scenario-based operational planning, forecasting, resource modelling, fast-time simulation, and capacity enablement.
Strong analytical, facilitation, problem-solving, and decision-support skills, with the ability to translate complex operational information into practical recommendations.
Strong written and verbal communication skills, including executive briefing, presentation development, stakeholder engagement, and change communication.
Advanced proficiency with Microsoft Office tools; familiarity with data visualization, reporting, analysis, and planning tools is an asset.
Certification or professional education in project management, change management, Lean, Six Sigma, continuous improvement, operational excellence, airport operations, aviation management, or capacity planning is an asset.
A bachelor’s degree in Aviation Management, Operations Management, Industrial Engineering, Transportation Planning, or a related discipline, or an equivalent combination of education and relevant experience.
Ability to obtain and retain Transportation Security Clearance.

The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.

This position is exempt from Ontario's 2026 pay transparency requirements under Regulation 476/24.

Apply About employer

More about this job

Responsibilities

Lead a portfolio of cross-functional operational modernization and continuous improvement initiatives, advancing the airport’s multi-year roadmap and improving efficiency, capacity utilization, planning, and cost effectiveness. Coordinate integrated demand and capacity planning, develop scenario-based operating plans, manage and coach direct reports, and collaborate with internal teams and external airport partners to implement improvements.

Requirements

Requires 8 or more years of progressively responsible experience in operations, planning, process improvement, transformation, or a related field, along with leadership experience and success delivering modernization or continuous improvement initiatives. A bachelor’s degree in a relevant discipline or equivalent experience is required, as are strong analytical, communication, and stakeholder skills; airport operations knowledge and relevant professional certifications are assets, and the candidate must be able to obtain and retain Transportation Security Clearance.

Skills

Operational Modernization
Continuous Improvement
People Leadership
Operational Planning
Capacity Planning
Demand Forecasting
Scenario-Based Planning
Data Analysis
Problem Solving
Change Management
Project Delivery
Stakeholder Engagement
Business Case Development
Lean Principles
Microsoft Office
Executive Communication

Benefits

Flexible Retirement Program With Employer Matching
Voluntary Savings Plans
Flexible Work Environment
Learning Opportunities
Reward And Recognition Program

Visa sponsorship

Not detected in the job text

Keywords

Airport Operations
Operational Modernization
Continuous Improvement
Operational Efficiency
Capacity Utilization
Cost Effectiveness
Modernization Roadmap
Integrated Demand And Capacity Planning
Scenario-Based Operational Planning
Forecasting
Resource Modelling
Fast-Time Simulation
Capacity Enablement
Lean Principles
Change Management
Project Management
Six Sigma
Operational Excellence
Business Cases
Governance
Performance Measures
Data Visualization
Microsoft Office
Transportation Security Clearance
Passenger Processing
Baggage Operations
Airfield Operations
Groundside Operations

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