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Added 14 mins ago
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Manager, Salesforce Innovation & Enablement
BMO
Toronto, ON · BMOPLACE
- Full-time
The Manager, Salesforce Innovation & Enablement is required to maintain and manage core responsibilities related to all salesforce innovations to support business growth including marketing…
Added 14 mins ago
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Gestionnaire de Contrats de vente / Sales Contracts Manager
Airbus
Mirabel, QC · Montreal, QC
- Full-time
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Operating Practices Specialist
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Canada
- Full-time
Assist the Manager in leading the department through the creation and implementation of all required processes and documentation.
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Toronto, ON · (RSBU) Toronto
- Full-time
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Added 14 mins ago
Construction Technologist
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ON · Downtown Toronto (Central Bay Street), Ontario
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and resolve technical issues related to software implementation,
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Environmental Inspector
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Additional tasks as defined by the Environmental Compliance Officer, Environmental Manager, or Environmental Director.
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- Full-time
Reporting to Sr. Manager, Quality Systems Training this role supports the development, delivery, and continuous improvement of learning and training programs across Quality and Operations.…
Added 14 mins ago
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- Full-time
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Development Officer - Full-Time Term
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- $44.48 CAD / hour
- Full-time
Reporting to the Manager, Planning, the Development Officer administers the City’s Land Use Bylaw by reviewing applications, providing recommendations, and rendering decisions as the…
Added 14 mins ago
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Senior Track Foreman
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- Full-time
Ensure the production of the job site is aligned with the project plans and carry out the plans as directed by the supervisor or department manager
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Crop Inputs Manager
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Marwayne, AB
- Full-time
As the Crop Inputs Manager, you will be responsible for managing the development and operation of a profitable crop inputs business. This position works closely with Customer Service…
Added 14 mins ago
CO
Senior Planner
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Lloydminster, AB
- $48.4 CAD / hour
- Full-time
Reporting to the Manager, Planning, the Senior Planner provides professional planning knowledge and expertise used to implement and follow the City’s Statutory documents as well as to…
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Store Assistant Manager
Ardene
Mississauga, ON
- Full-time
The Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example…
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Field Service Operations Manager
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Saskatoon, SK
- Full-time
Brandt Tractor Ltd is currently seeking a Field Service Operation Manager for our Saskatoon, SK location.
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Shop Manager
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- Full-time
Brandt Industries Canada Ltd is currently seeking a Shop Manager for our Saskatoon, SK location.
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Solution Architect
Aviso
Toronto, ON
- $150,000 to $168,000 CAD / year
- Full-time
…business stakeholders and solutioning teams to lead and drive the implementation of technology solutions incrementally towards the enterprise architectural…
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Global Account Manager
IMDEX
Canada
- Full-time
The Global Account Manager owns IMDEX’s strategic relationship with a portfolio of major global mining and resources customers. The role connects customer priorities across corporate,…
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Account Specialist, Sales, Canada
E.L.F. BEAUTY
Canada
- Full-time
The Account Specialist, Sales will assist the Account Manager(s) with bringing e.l.f. Cosmetics and e.l.f. SKIN to life within our retailers in Canada. The role supports all customer…
Added 14 mins ago
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Manager, Flexible Learning
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SK · Saskatchewan, Canada
- Full-time
The Manager, Flexible Learning is responsible for the leadership, planning, management, implementation and integration of flexible learning programs and courses. In collaboration with…
Added 14 mins ago
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Senior Oracle Database Administrator (DBA)
JSG (Johnson Service Group, Inc.)
Calgary, AB
- Contract
…replication. Candidates should be able to explain and demonstrate implementation choices, monitoring, recovery, and problem resolution - not only routine…
Added 14 mins ago
GD
Technical Sales Manager
General Dynamics Mission Systems–Canada
Calgary, AB
- $130,000 to $165,000 CAD / year
- Full-time
…solutions, and bridging the gap between user needs and technical implementation. Building and maintaining a strong network and aligning with strategic…
Added 14 mins ago
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Registered Practical Nurse - Inpatient Surgical - Temporary Part-Time Job Share (2026-225)
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Collingwood, ON
- Part-time
- Temporary
Reports to: Manager, Inpatient Units & Allied Health
Added 14 mins ago
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Program Manager
Insight Global
Calgary, AB
- $95 to $115 CAD / hour
- Contract
Insight Global is looking for a Senior Program Manager to join a Calgary utility client. This position will be supporting a multi year, large-scale SAP S/4HANA migration/implementation.…
Added 14 mins ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…

Toronto Pearson International Airport

Manager, Operational Modernization

Toronto, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: 8+ years of progressively responsible experience in operations, operational planning, process improvement, capacity planning, business transformation, or strategy execution.
Posting language: English
Posted: Oct 27, 2026

Original job description

Toronto Pearson is transforming. Now’s the time for your career to fly.

Toronto Pearson is transforming - and this is your opportunity to help shape how Canada’s leading global hub airport operates. Join approximately 2,100 GTAA employees and our airport partners in building a next-generation airport that sets a higher standard for performance, customer care, sustainability, safety, and efficiency. Your work will help create a more uplifting travel experience, strengthen the prosperity of our people and community, and make Toronto Pearson the chosen place to fly and work.

What's in it for you?

An opportunity to grow, develop, and thrive within a dynamic, and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community.
Comprehensive benefits, including a flexible retirement program with employer matching, along with voluntary savings options (RRSP, TFSA, and Non-Registered Savings Plans).
A flexible work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program.

What can you expect from this position?

Reporting to the Associate Director, Operations Modernization & Capacity Enablement, you will help shape the future of Airport Operations at Toronto Pearson. You will lead a portfolio of cross-functional continuous improvement and modernization initiatives that strengthen operational efficiency, planning effectiveness, capacity utilization, and cost effectiveness. Working with operational leaders, corporate partners, and readiness teams, you will turn operational insights, demand and capacity forecasts, performance measures, and stakeholder input into practical improvements. Your leadership will advance a multi-year modernization roadmap and help deliver safer, more resilient, efficient, and cost-effective airport operations.

As a Manager, Operational Modernization, you will:

Manage a portfolio of cross-functional continuous improvement and operational modernization initiatives from intake and prioritization through implementation, benefits tracking, and close-out.
Support delivery of the multi-year operational modernization roadmap by sequencing initiatives, coordinating governance, and aligning execution with airport strategic objectives.
Identify and advance opportunities that improve operational efficiency, planning effectiveness, capacity utilization, and cost effectiveness.
Translate operational data, performance insights, and stakeholder input into clear priorities and actionable recommendations.
Contribute to business cases, implementation plans, governance structures, and continuous improvement approaches.
Support integrated demand and capacity planning across terminal, airfield, baggage, groundside, security, and passenger-processing functions.
Lead the evolution of airport operating plans toward integrated, scenario-based planning models that inform resource, facility, process, and contingency decisions.
Identify operational constraints, capacity risks, and service impacts, and recommend mitigation strategies that optimize throughput while maintaining or improving service standards.
Lead, coach, and manage the performance of direct reports while building capability in continuous improvement, problem solving, change management, project delivery, and data-driven decision making.
Foster a culture of continuous improvement by promoting Lean principles, innovation, operational excellence, and knowledge sharing.
Build strong cross-functional relationships across Airport Operations, IT, Customer Experience, Commercial, and Airport Development Technical Services.
Engage airlines, ground handlers, government agencies, technology vendors, industry bodies, and research partners to evaluate, pilot, and implement modernization initiatives.

This is the role for you, if you have:

8+ years of progressively responsible experience in operations, operational planning, process improvement, capacity planning, business transformation, or strategy execution.
People leadership, team supervision, or matrix leadership experience, including performance management and stakeholder coordination.
Experience in aviation, transportation, logistics, infrastructure, passenger processing, or another complex, high-volume operational environment.
Demonstrated success delivering modernization, productivity improvement, operating model redesign, capacity enhancement, or continuous improvement initiatives.
Knowledge of airport operations across terminal, airfield, baggage, groundside, security, and passenger-processing functions.
Knowledge of integrated demand and capacity planning, scenario-based operational planning, forecasting, resource modelling, fast-time simulation, and capacity enablement.
Strong analytical, facilitation, problem-solving, and decision-support skills, with the ability to translate complex operational information into practical recommendations.
Strong written and verbal communication skills, including executive briefing, presentation development, stakeholder engagement, and change communication.
Advanced proficiency with Microsoft Office tools; familiarity with data visualization, reporting, analysis, and planning tools is an asset.
Certification or professional education in project management, change management, Lean, Six Sigma, continuous improvement, operational excellence, airport operations, aviation management, or capacity planning is an asset.
A bachelor’s degree in Aviation Management, Operations Management, Industrial Engineering, Transportation Planning, or a related discipline, or an equivalent combination of education and relevant experience.
Ability to obtain and retain Transportation Security Clearance.

The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.

This position is exempt from Ontario's 2026 pay transparency requirements under Regulation 476/24.

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More about this job

Responsibilities

Lead a portfolio of cross-functional operational modernization and continuous improvement initiatives, advancing the airport’s multi-year roadmap and improving efficiency, capacity utilization, planning, and cost effectiveness. Coordinate integrated demand and capacity planning, develop scenario-based operating plans, manage and coach direct reports, and collaborate with internal teams and external airport partners to implement improvements.

Requirements

Requires 8 or more years of progressively responsible experience in operations, planning, process improvement, transformation, or a related field, along with leadership experience and success delivering modernization or continuous improvement initiatives. A bachelor’s degree in a relevant discipline or equivalent experience is required, as are strong analytical, communication, and stakeholder skills; airport operations knowledge and relevant professional certifications are assets, and the candidate must be able to obtain and retain Transportation Security Clearance.

Skills

Operational Modernization
Continuous Improvement
People Leadership
Operational Planning
Capacity Planning
Demand Forecasting
Scenario-Based Planning
Data Analysis
Problem Solving
Change Management
Project Delivery
Stakeholder Engagement
Business Case Development
Lean Principles
Microsoft Office
Executive Communication

Benefits

Flexible Retirement Program With Employer Matching
Voluntary Savings Plans
Flexible Work Environment
Learning Opportunities
Reward And Recognition Program

Visa sponsorship

Not detected in the job text

Keywords

Airport Operations
Operational Modernization
Continuous Improvement
Operational Efficiency
Capacity Utilization
Cost Effectiveness
Modernization Roadmap
Integrated Demand And Capacity Planning
Scenario-Based Operational Planning
Forecasting
Resource Modelling
Fast-Time Simulation
Capacity Enablement
Lean Principles
Change Management
Project Management
Six Sigma
Operational Excellence
Business Cases
Governance
Performance Measures
Data Visualization
Microsoft Office
Transportation Security Clearance
Passenger Processing
Baggage Operations
Airfield Operations
Groundside Operations

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