Find work in Canada.

636,574 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 3 mins ago
SM
RQ11856 – Training Specialist – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly skilled Senior Training Specialist with extensive experience in digital learning development, instructional design, and technical training delivery. The ideal…
Added 3 mins ago
SM
RQ11857 – Systems Administrator/Operations Support Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Systems Administrator / Operations Support Specialist with strong expertise in Oracle Fusion Recruiting Cloud (ORC), Oracle HCM Cloud…
Added 17 mins ago
S&
EHV Transmission Line Engineering Consultant 2 - Grid
Sargent & Lundy
Toronto, ON · North York, ON
- Full-time
…electric utilities, COOPs, and developers. As a subject matter specialist in the area of EHV transmission lines this position will be expected to provide expert level support the…
Added 32 mins ago
QT
Building Science Lead
QEA Tech
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Since pioneering AI-powered building envelope analytics in 2019, following research and development that began in 2010, QEA Tech has completed over 1,000 large-scale projects across three…
Added 48 mins ago
V
Specialist, Data Developer
Vale
Canada
- Full-time
…transforming critical minerals into prosperity and sustainable development in countries like Canada, Brazil, Indonesia, the United Kingdom, and Japan. We invite you to use your skills with…
Added 1 hour ago
MH
Sr. Full Stack Software Engineer (Backend - AI products)
MedMe Health
Remote, Canada
- $116,000 to $156,000 CAD / year
- Full-time
- Remote
…clinical services at scale. With over 4,500 pharmacies using our software, we've facilitated more than 25 million patient services, transforming pharmacies into community health hubs across…
Added 1 hour ago
GC
Life Sciences Research & Python Specialist (MSc/PhD)
Gramian Consulting Group
Remote, Canada
- Contract
- Remote
…and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who…
Added 1 hour ago
MH
Sr. Full Stack Software Engineer (Backend - AI products)
MedMe Health
Toronto, ON
- $116,000 to $156,000 CAD / year
- Full-time
…clinical services at scale. With over 4,500 pharmacies using our software, we've facilitated more than 25 million patient services, transforming pharmacies into community health hubs across…
Added 1 hour ago
PI
Automation and Controls Specialist
Price Industries
Winnipeg, MB
- Full-time
Personal and Professional Development - We are committed to helping you reach your potential through training and education.
Added 1 hour ago
AB
Director, Solution Architecture – Information Technology
Alberta Blue Cross
AB · Hybrid
- Full-time
Managing architecture demand, team capacity, assignments, and skills development across portfolios and delivery priorities.
Added 2 hours ago
S
HIS Specialist - Project REACH - Temporary Full-Time - 2026-19226 (2026-19226)
Sunnybrook
Toronto, ON
- Full-time
Guide workflow design and build, test the system, and analyze technical issues associated with the applicable software
Added 2 hours ago
GC
Aerodynamics & CFD Software Engineering Specialist (MSc/PhD)
Gramian Consulting Group
Remote, Canada
- Contract
- Remote
…of fluid mechanics and applied aerodynamics with practical software development and coding skills. You will create, solve, review, and validate engineering tasks using programmatic,…
Added 2 hours ago
GC
Senior Hardware Engineering & AI Systems Specialist (MSc/PhD)
Gramian Consulting Group
Remote, Canada
- Contract
- Remote
…and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who…
Added 2 hours ago
GC
Competitive Data Science & Machine Learning Specialist (Kaggle Expert+)
Gramian Consulting Group
Remote, Canada
- Contract
- Remote
…and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who…
Added 2 hours ago
IT
Payroll Specialist
Ideon Technologies
Richmond, BC
- Full-time
…an advanced suite of proprietary data-generation hardware, software, AI-powered services, and multi-physics fusion that provide x-ray-like visibility deep underground and unlock the…
Added 2 hours ago
CO
Specialist, Reliability
Council on Vertical Urbanism (CVU) - Australia Chapter
Windsor, ON
- Full-time
This role reports directly to the Director of Engineering. The Reliability Specialist is responsible for championing new programs such as Reliability Centered Maintenance, Predictive…
Added 2 hours ago
OW
Oliver Wyman -Commercial Effectiveness and Private Capital Senior Consultant / Associate
Oliver Wyman
Toronto, ON
- Full-time
…to post-transaction value realization. Our approach is multi-specialist, leveraging deep industry knowledge and functional expertise to help clients achieve differentiated results in their…
Added 2 hours ago
S
Principal Applied AI Architect
Salesforce
Toronto, ON · Montreal, QC · Canada - Montreal
- Full-time
…on customers’ own data and objects, using modern AI-assisted development tools. Turn a hypothesis into something a business sponsor can see and use within weeks, not…
Added 3 hours ago
TP
Quality Analyst
Toronto Pearson International Airport
Toronto, ON
- Full-time
…reflected in recurrent training and SOP changes Support the development of New training programs for the Operational Communications Team, performs system end user…
Added 3 hours ago
MS
DevOps Specialist
MDA Space
Brampton, ON
- Full-time
MDA is seeking a talented and experienced DevOps Specialist to be part of the IT Enterprise Business System team to play a crucial role to design, implement, and maintain our DevOps…
Added 3 hours ago
C
Collaboration Technical Specialist
CIBC
Toronto, ON
- Full-time
Added 3 hours ago
T
Quality Assurance
TEKsystems
Toronto, ON
- $45 to $65 CAD / hour
- Contract
Join our Enterprise Digital Accessibility Team as a Quality Assurance Specialist, where you will play a crucial role in testing a variety of digital experiences to ensure compliance with…
Added 3 hours ago
AC
Conseiller(ère) En Santé, Sécurité Et Environnement/health, Safety And Environment Advisor
Aston Carter
Montreal, QC · Saint-Laurent, Quebec
- $35 to $42 CAD / hour
- Contract
Added 3 hours ago
C
Adoption Specialist - Infrastructure & Agentic
Cohere
Remote, Canada
- $290,000 to $330,000 CAD / year
- Full-time
- Remote
Agentic and LLM stack expertise encompassing production-grade Python software development, RAG and agentic applications using patterns like ReAct or Plan-and-Execute, and robust evaluation…
Added 3 hours ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The Hospital to Home Department is currently seeking a Permanent Full-Time Clinical Nurse Specialist Navigator to join their healthcare team.

Toronto Pearson International Airport

Quality Analyst

Toronto, ON, Canada

This unionized position is classified at the Band 7 level, with an hourly wage of $47.35, based on a 37.5 hour work week. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: This unionized position is classified at the Band 7 level, with an hourly wage of $47.35, based on a 37.5 hour work week.
Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.

What's in it for you!

As a GTAA employee, you’ll have access to amazing benefits, including retirement planning, comprehensive group health benefits, an employee assistance programs (EAP), paid leave, education and training, as well as recognition and rewards programs.

What you can expect from this position:

Reporting to the Manager, Airport Operations Control, this position is responsible for monitoring quality, reporting trends in productivity, performance, customer service, dispatch, effectiveness and efficiency of the Airport Operations employees, maintaining data, identifying key areas for improvement based on the Key Performance Indicators, identifying benchmarks and goals for the Operations Control Specialists and reporting the results.

As a Quality Analyst, you will:

Monitor quality, and report trends in productivity, performance, customer service, dispatch, effectiveness and efficiency of the Airport Operations personnel using the various systems established in the AOC.
Provide administrative system support for primary AOC systems to enable the AOC team to implement, operate and mature them successfully.
Develop, coordinate, and deliver refresher and recurring/regulatory training to Airport Operations personnel.
Ensure audits are conducted monthly and findings from those audits are reflected in recurrent training and SOP changes Support the development of New training programs for the Operational Communications Team, performs system end user training.
Document new and modifications to existing policies, procedures, and job aides.
Recommend areas for improvement to alleviate or resolve weaknesses based on data analysis.
Perform audits on Operational Communications Specialists and reports results.
Provide immediate coaching on an ongoing basis, on the job training and guidance as new processes are being implemented within the AOC or existing processes are modified.
Identify benchmarks and goals, and report the results.
Prepare and identify training requirements and make recommendations to alleviate or resolve weaknesses based on data analysis.
Act as a liaison between Airport Operations Control and internal departments.
Maintain training records for the Operations Control Team.
Highlight areas for continual improvement.
Develop key strategic relationships with internal stakeholders.
Liaise with other GTAA departments to ensure that AOC processes and procedures align with the expectations of the AOC.
Maintain full qualification of AOC operational positions by working 1 shift a month in the live environment for the purpose of conducting initial and recurrent training and being a subject matter expert.

This unionized position is classified at the Band 7 level, with an hourly wage of $47.35, based on a 37.5 hour work week. A written test will be administered as a part of the competitive process.

This is the role for you, if you have:

Minimum of 5 years’ experience within airport operations.
Minimum 2 year post-secondary diploma or an acceptable combination of education and/or experience.
Recent and relevant experience in the last 2 years as a Specialist, Airport Operations Control.
Minimum 3-5 years' experience within a call/control center environment.
Experience with documentation and record keeping.
Experience with the systems used by the AOC team for monitoring the Day of Operation.
Must have a fully satisfactory work performance in his/her current position and a work record that is void of discipline and unacceptable attendance that would have a bearing on the duties, roles and responsibilities of the posted position.
Must be able to obtain and retain a Transportation Security Clearance.

Knowledge and skills you bring, that set-you up for success:

Ability to learn new procedures and software applications reasonably quickly.
Ability to prepare and deliver group presentations.
Knowledge of and/or ability to learn the GTAA Organizational Structure.
Knowledge of and/or ability to learn the GTAA Operations processes, procedures and systems.
Proficiency using Microsoft Office Suite.
Ability to analyze data, and submit a report with recommendations for areas of continuous improvement.
Proficiency in using online data storage such as i-share.
Strong problem-solving and analytical skills and sound judgment in a customer centric environment.
Strong customer service and interpersonal skills.
Class G Provincial Driver’s License and AVOP.
Ability to learn new procedures and software applications reasonably quickly.
Ability to identify areas of improvement, recommend courses of action and make process improvements.
Ability to think strategically and evaluate current processes and tools against departmental objectives and make recommendations.
Ability to build and develop key strategic relationships internally with various departments of the GTAA Ability to communicate effectively in writing and orally.
Ability to understand the relationship between CTS/AVS Operations and the impact they have on each other, and be able to recommend or modify the AOC procedures to support the overall Airport Operation with minimal supervision.

The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.

Apply About employer

More about this job

Responsibilities

Monitor and audit Airport Operations Control personnel and systems, analyze performance and productivity data, and report trends, benchmarks, and improvement recommendations. Develop and deliver training, maintain records and procedures, provide coaching and system support, and coordinate with internal departments to align AOC operations.

Requirements

Requires at least five years of airport operations experience, a minimum two-year post-secondary diploma or an acceptable equivalent combination of education and experience, and recent experience as an Airport Operations Control Specialist. Candidates also need call/control center experience, familiarity with AOC monitoring systems, documentation skills, a Class G driver’s license and AVOP, and the ability to obtain and retain Transportation Security Clearance.

Skills

Quality Monitoring
Data Analysis
Performance Reporting
Auditing
Training Delivery
Process Improvement
Documentation And Record Keeping
Microsoft Office Suite
Problem-Solving
Analytical Skills
Customer Service
Interpersonal Skills
Strategic Relationship Building
Written And Oral Communication
Class G Driver’s License And AVOP

Benefits

Retirement Planning
Comprehensive Group Health Benefits
Employee Assistance Program
Paid Leave
Education And Training
Recognition And Rewards Programs

Visa sponsorship

Not detected in the job text

Keywords

Airport Operations
Airport Operations Control
Operational Communications
Quality Monitoring
Key Performance Indicators
Data Analysis
Performance Reporting
Productivity
Customer Service
Dispatch
Audits
Benchmarking
Continuous Improvement
Training Programs
Refresher Training
Regulatory Training
Standard Operating Procedures
Policies And Procedures
Documentation
Record Keeping
Microsoft Office Suite
Online Data Storage
I-Share
Call/Control Center
Transportation Security Clearance
Class G Driver’s License
AVOP
Airport Operations Systems

Report this job