Jobs in Canada

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Added 31 mins ago
W
[Wattpad] Delivery Manager
Wattpad
Toronto, ON
- Full-time
Wattpad follows a hybrid work model, with employees working from our vibrant downtown Toronto office 3x per week.
Added 1 hour ago
IW
Plan Manager
IG Wealth Management
MB · Manitoba, Canada
- Full-time
The Plan Manager and Data Integrity team is seeking a knowledgeable, driven, and inquisitive self-starter to join us as a Plan Manager. Reporting to the Senior Manager of Operations, you…
Added 1 hour ago
IW
Plan Manager
IG Wealth Management
ON · Ontario, Canada
- Full-time
The Plan Manager and Data Integrity team is seeking a knowledgeable, driven, and inquisitive self-starter to join us as a Plan Manager. Reporting to the Senior Manager of Operations, you…
Added 1 hour ago
RJ
Compliance Officer, RJLU
Raymond James Ltd.
Toronto, ON
- Full-time
RJLU is a cross-border firm registered in the U.S · broker-dealer or Canadian cross-border dealer highly desired
Added 1 hour ago
SP
Registered Practical Nurse (Casual)
Shiplake Properties
Toronto, ON
- Temporary
This RPN position offers primarily overnight night shifts from 11:30pm-7:30am
Added 1 hour ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 1 hour ago
HT
Payroll Manager, Americas
Husky Technologies
Bolton, ON
- Full-time
…innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for people with the inspiration and talent to develop with us as we…
Added 1 hour ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
…innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for people with the inspiration and talent to develop with us as we…
Added 1 hour ago
K
DevOps Engineer
Kablamo
Toronto, ON
- Full-time
…scale. Operating alongside top-tier cloud leaders and an AWS Community Hero heading our practice, we are deeply committed to leveraging the full power of AWS. You will collaborate within an…
Added 1 hour ago
SA
Campaign Marketing Manager, Customer Lifecycle
STAN AI
Toronto, ON · North York, ON
- $80,000 to $100,000 CAD / year
- Full-time
…and we're on a mission to build the world's first AI property manager. Want to come along for the…
Added 1 hour ago
PM
Manager Integrated Talent Management
Philip Morris International
Toronto, ON
- $126,888 CAD / year
- Full-time
…strong connections with senior leadership and a vibrant alumni community, all committed to accelerating your development and amplifying your…
Added 2 hours ago
CM
Pregnancy Outreach Worker
Canadian Mothercraft Society
Toronto, ON
- Full-time
Reporting to the Manager of Early Intervention Programs, you'll work alongside a team of dedicated staff and community partners, collaborating to provide the highest quality support to our…
Added 2 hours ago
Sr Manager, Field Marketing
Dayforce
Toronto, ON · Ottawa, ON · Montreal, QC
Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa…
Added 2 hours ago
CP
Private Wealth Manager/Portfolio Manager
Cardinal Point Wealth Management, ULC
Toronto, ON
- Full-time
The ideal candidate is fully licensed in Canada, preferably with US/cross-border licensing and experience
Added 2 hours ago
RJ
Compliance Officer, RJLU
Raymond James
Toronto, ON · Vancouver, BC
- Full-time
RJLU is a cross-border firm registered in the U.S · broker-dealer or Canadian cross-border dealer highly desired
Added 2 hours ago
MN
Lead Mechanical Design Engineer
Modern Niagara
Ottawa, ON · Vaughan, ON · AB · Calgary, AB
- Full-time
…assigned pursuits and projects. Reporting to the Engineering Manager, Mechanical, this role leads technical design review, coordinates mechanical design across project teams, and supports…
Added 3 hours ago
WC
Health Records Clerk - Family Practice Health Centre
Women's College Hospital
Toronto, ON · Greater Toronto Area, Canada
- $25.37 to $28.46 CAD / hour
- Full-time
Applicants must reside and be legally eligible to work in Ontario · Day shifts 8:00PM to 4:00PM
Added 3 hours ago
Registered Practical Nurse (Casual)
Shiplake Properties
Toronto, ON
This RPN position offers primarily overnight night shifts from 11:30pm-7:30am
Added 3 hours ago
Climate Change and Sustainability Internship - 2027
Mott MacDonald
Toronto, ON
This position is located in Toronto, ON. You must be able to reliably commute to our office in this location, per our hybrid working policy.
Added 3 hours ago
M(
Coordinator, Talent Strategy
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
- Full-time
From the ice to the pitch, the hardwood to the digital arena, we’re proud to be the driving force behind the Toronto Maple Leafs (NHL), the Toronto Raptors (NBA), Toronto FC (MLS), Toronto…
Added 3 hours ago
OT
Construction Quality Manager
Ontario Transit Group
Toronto, ON
- Full-time
Up to 57,000 more jobs accessible by transit (in 45 minutes or less) for Toronto residents.
Added 4 hours ago
Research Laboratory Manager - Institute for Mental Health Policy Research
CAMH
Toronto, ON
The Population and Global Health Institute (PGHI) is currently recruiting a full-time, temporary, (12-month) Lab Manager to support on-going research activities. The Lab Manager will report…
Added 4 hours ago
TG
IT Support Intern
TMX Group
Montreal, QC
- Full-time
Job Location: Fully on-site (5 days in office) - based in Montreal QC · Must Have(s)
Added 4 hours ago
WE
[Wattpad] Delivery Manager
WEBTOON Entertainment Inc. (Wattpad & WEBTOON Family of Brands)
Toronto, ON
- Full-time
Wattpad follows a hybrid work model, with employees working from our vibrant downtown Toronto office 3x per week.
Added 4 hours ago
FF
Private Wealth Manager/Portfolio Manager
Focus Financial Partners
Toronto, ON
- Full-time
The ideal candidate is fully licensed in Canada, preferably with US/cross-border licensing and experience

Toronto Public Library

Library Safety Specialist

Toronto, ON, Canada

$43.62 to $49.25 CAD / hour · Full-time

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Applications open in a new tab.

Job details

Pay: $43.62 to $49.25 CAD / hour
Job type: Full-time
Apply by: Nov 15, 2026
Working hours: 35 hours per week
Posting language: English
Posted: Oct 16, 2026

Original job description

Job Title: Library Safety Specialist

Closing Date; October 26, 2026

Division: Human Resources

Employment Type: Permanent Full Time

Salary: $43.62 - $49.25/Hour

About TPL:

Toronto Public Library (TPL) is North America’s busiest public library system. TPL employs approximately 2,400 staff who provide high quality library services to the people of Toronto across 100 locations.

Specific Position Information: The successful applicant will be required to provide a current Vulnerable Sector Police Reference Check.

Hours per week and Schedule of Work (Hours and Schedule of work are subject to change in accordance with Article 19): 35 hours per week. Hours of work to be determined. Evenings, Saturdays and variable hours required.

Location*: The base area for this position will be Albion/Maria A. Shchuka/York Woods branches.

*This position requires the ability to visit or work from multiple sites across Toronto.

JOB SUMMARY:

The Library Safety Specialist (LSS) works with other TPL staff and with guards to provide a safe and welcoming environment for all people using the Toronto Public Library, by engaging customers, explaining and enforcing rules of conduct, developing effective working relationships with library customers, ongoing monitoring of library spaces for appropriate customer behavior, and de escalating situations as needed.

The position focuses on helping all customers enjoy and use the library by compassionately assisting customers in understanding and complying with library rules and policies. In cases where customers are unable or unwilling to comply with library rules or policies, the LSS takes the lead in addressing and resolving rules of conduct violations and incidents, working with other library staff and guards, under the direction of in-charge staff.

The LSS also acts as a liaison with law enforcement, social service providers, and community groups providing referrals to service and assistance as appropriate. The LSS takes day-today direction from the Library Service Manager responsible for the branches where the LSS is assigned. All LSS staff formally report to the Manager, Welcoming Spaces as part of an integrated LSS team.

DUTIES:

Using a trauma-informed approach, lead efforts to foster a welcoming and safe environment through ongoing interaction and relationship building with customers, staff, guards, local community agencies, social service providers and police.
Engage customers and solicit cooperation in understanding and complying with Library rules of conduct. Refer customers to other library staff and sources of information in response to customer service requests.
Lead efforts to prevent, mitigate and respond to incidents through appropriate means consistent with TPL policies and protocols, such as de-escalation, verbal communications, escorting customers from Library facility, and/or contacting police, social service providers, and/or other emergency services as needed. Support debriefing of incidents with other branch staff.
Work with other members of the Library Safety Specialist team and Manager, Welcoming Environment to identify, communicate and share best practices across the TPL system.
Circulate among public service areas inside and outside around the library, supporting staff and guards in monitoring areas to uphold library rules of conduct.
Support the exclusion process under the direction of the Director, Branch Operations and Customer Experience. Prepare and deliver exclusion letters, in conjunction with security guards.
Support other branch staff in ensuring incidents are documented in the Incident Reporting Management System (IRMS) on a timely basis. Monitor IRMS and identifies incident trends and appropriate interventions.
Assist with providing training and onboarding of staff and guards regarding safety and security, incorporating and role modeling a trauma-informed approach.

QUALIFICATIONS:

Minimum of three years’ experience working in community mental health and/or crisis intervention, or experience in a related field
Post-secondary education in a related field, of equivalent combination of relevant experience and education.
Demonstrated understanding of and practical application of a trauma-informed approach.
Experience with marginalized communities, including individuals with mental health and addiction challenges, those experiencing homelessness or precariously housed, and related groups.
Ability to exercise empathy, courtesy, and compassion while fairly and consistently enforcing Rules of Conduct.
Ability to act calmly and with composure under pressure and de-escalate tense situations effectively.
Ability to balance safety and security with library principles and best practices regarding access, privacy, inclusion, and equitable and friendly service. Understands and is committed to the essential role of the public library in Canadian society.
Ability to welcome and embrace the diversity of people who come to the library, whether staff or customers. Ensures that the library’s actions comply with the requirements of the Ontario Human Rights Code and related legislation.
Ability to work independently with limited supervision and to exercise initiative and good judgment in the performance of duties.
Basic knowledge and understanding of mental health disorders and addictions, including the ability to recognize problematic or disruptive behavioral patterns.
Education and/or experience in conflict de-escalation, trauma-informed and harm reduction approaches, suicide risk assessment, social and community services and/or similar areas.
Must possess or be able to obtain First Aid, CPR and AED certification.
Ability to develop and sustain effective relationships with customers with diverse backgrounds, ages and experiences, staff, management, guards, police, community agencies and social service providers.

The Toronto Public Library does not ask for a credit card, banking information, or social insurance number during the recruitment process. Do not respond to emails or requests for information about jobs at TPL that are not sent from an @tpl.ca address.

ACCOMMODATION:

We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

APPLICATION PROCESS:

Toronto Public Library (TPL) invites applications from all qualified individuals. The Library is committed to equal opportunity, diversity in the workplace, equity and reconciliation, and welcomes applications from Indigenous people, Black and racialized groups, people with disabilities, 2SLGBTQ+ people and women.

All applicants must be legally entitled to work in Canada. Toronto Public Library (TPL) will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily. As we send time sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any background information provided be misleading, inaccurate or incorrect, Toronto Public Library (TPL) reserves the right to discontinue with the consideration of your application.

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More about this job

Responsibilities

Promote a safe, welcoming library environment by engaging customers, explaining and enforcing conduct rules, monitoring library spaces, and preventing or responding to incidents using trauma-informed de-escalation. Coordinate with library staff, security guards, police, and community service providers; support incident documentation, exclusion procedures, staff training, and sharing safety practices across the library system.

Requirements

Requires at least three years of experience in community mental health, crisis intervention, or a related field, along with post-secondary education in a related area or an equivalent combination of education and experience. Candidates should have practical trauma-informed experience, familiarity with marginalized communities and mental health or addiction challenges, strong de-escalation and relationship-building abilities, and must possess or be able to obtain First Aid, CPR, and AED certification.

Skills

Trauma-Informed Practice
Crisis Intervention
Conflict De-Escalation
Mental Health Awareness
Addiction Awareness
Harm Reduction
Incident Response
Customer Service
Communication
Relationship Building
Empathy
Judgment
Incident Documentation
Community Outreach
Safety and Security
First Aid and CPR

Visa sponsorship

Not detected in the job text

Keywords

Trauma-Informed Approach
Crisis Intervention
Mental Health
Addictions
Marginalized Communities
Homelessness
Harm Reduction
Conflict De-Escalation
Suicide Risk Assessment
Social Services
Community Services
Rules of Conduct
Incident Response
Incident Reporting Management System (IRMS)
Safety and Security
First Aid
CPR
AED
Ontario Human Rights Code
Accessibility for Ontarians with Disabilities Act (AODA)
Police Liaison
Customer Service
Library Services
Exclusion Process

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Work requirements

Jobs in Canada