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Added 5 mins ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who…
Added 5 mins ago
L
Product Technical Lead (SAP FICO)
LCBO
Toronto, ON
- Full-time
As SAP FICO Product Technical Lead, you will act as a trusted representative within the product team, partnering with business and IT stakeholders to design effective, sustainable technical…
Added 6 mins ago
FH
Coordinator, Workforce Optimization Staffing Services
Fraser Health
New Westminster, BC
- Full-time
…will be responsible for investigating and determining customer service needs, dealing with difficult staffing and/or timekeeping requests, facilitating resolution to staffing and/or…
Added 35 mins ago
M
Customer Service Representative
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- Part-time
Resolve issues yourself when you can, and pass technical cases to our product team with clear, complete context
Added 35 mins ago
GO
Bilingual Apprenticeship Training Coordinator
Government of Manitoba
Winnipeg, MB
- Full-time
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 36 mins ago
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Network and Infrastructure Architect.
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- Full-time
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 36 mins ago
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Senior Water Control Systems Planning Engineer
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Winnipeg, MB
- Full-time
Hydrologic Forecasting and Water Management, Engineering and Technical Services
Added 36 mins ago
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- Full-time
…homes and shared spaces well maintained. Combining hands-on technical expertise with a strong customer service mindset, they respond to maintenance requests, completes repairs and supports…
Added 36 mins ago
M
Product Design Lead
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Toronto, ON · Waterloo, ON
- Full-time
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Added 36 mins ago
Sales Representative - Industrial Coatings - Greater Vancouver Area
AkzoNobel
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Added 50 mins ago
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Rigger Driver
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- Full-time
Provide consistent on-time pickup and delivery service performance
Added 1 hour ago
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Manager Business Communications Partner (Temporary 6-months)
CN
Montreal, QC · Greater Montreal Metropolitan Area
- Temporary
Act as a key representative of the Corporate and Marketing Communications team and advocate for the CN brand and stakeholder experience
Added 1 hour ago
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Diesel Truck Technician Trainee
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Toronto, ON · Etobicoke, ON
- Full-time
…a new employee with the Technician role while working as a Service Employee and is enrolled in Ryder's 18 month Technical Training Developmental Program. The incumbent will be assigned to a…
Added 1 hour ago
AC
Project Manager
ATS Corporation
Cambridge, ON
- Full-time
…Sciences Systems, what we do matters – we custom design, build and service critical automated solutions for medical device and pharmaceutical companies. We are dedicated to assisting our…
Added 1 hour ago
FU
Facilities Manager
First United Church Community Ministry Society
Vancouver, BC
- Full-time
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Added 1 hour ago
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Inside Sales Representative
Godspeed Group
St. Thomas, ON
- Full-time
Godspeed Group is hiring on behalf of an established company in the steel and metal distribution industry for a motivated Inside Sales Representative to join its team in St. Thomas, Ontario.
Added 1 hour ago
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ScotiaMcLeod Administrative Associate - London, ON
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London, ON
- Full-time
…or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their…
Added 1 hour ago
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Gestionnaire des opérations éoliennes - Dégélis, QC (Degelis, Quebec, CA, G5T 0C1)
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- Full-time
As a Wind Site Operations Manager, you will be responsible for the operations of a service site, ensuring optimized performance, safety, and customer satisfaction. In this role, you will…
Added 1 hour ago
M
Senior Business Systems Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Technical Literacy: REST APIs and integration patterns; the ability to read OpenAPI or Swagger specifications; and sufficient understanding of system and data architecture to assess…
Added 1 hour ago
BB
Electrician
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- $35 to $45 CAD / hour
- Full-time
In addition to the installation, service, and maintenance of integrated low-voltage systems this position will have the opportunity to work on traditional electrical components as well. If…
Added 1 hour ago
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Electrician
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Quesnel, BC
- $35 to $45 CAD / hour
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In addition to the installation, service, and maintenance of integrated low-voltage systems this position will have the opportunity to work on traditional electrical components as well. If…
Added 1 hour ago
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Electrician
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- $35 to $45 CAD / hour
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In addition to the installation, service, and maintenance of integrated low-voltage systems this position will have the opportunity to work on traditional electrical components as well. If…
Added 1 hour ago
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Electrician
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Vanderhoof, BC
- Full-time
In addition to the installation, service, and maintenance of integrated low-voltage systems this position will have the opportunity to work on traditional electrical components as well. If…
Added 1 hour ago
P
Account Representative (Ontario)
PCCA
London, ON
- Full-time
Ability to communicate clearly and credibly with pharmacy owners and healthcare professionals, verify technical information, and involve appropriate specialists when questions extend beyond…
Added 1 hour ago
P
Account Representative (Alberta, British Columbia, Saskatchewan, Manitoba)
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Toronto Transit Commission (TTC)

Operational Performance Specialist (13921)

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

$91,109.2 to $113,895.6 CAD / year · Full-time

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Job details

Pay: $91,109.2 to $113,895.6 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Positions available: 1
Posting language: English
Posted: Nov 3, 2026

Original job description

JOB INFORMATION

Requisition ID: 13921

Number of Vacancies: 1

Department: Plant Maintenance (20000007) - Elevating Devices Supervision (30000437)

Salary Information: $91,109.20 - $ 113,895.60

Pay Scale Group: 08SA (CAN/S/K/08SA)

Employment Type: Regular, On-site

New or Existing Vacancy: New

Weekly Hours: 35 Off Days: Saturdays & Sundays Shift: Day

Posted On: November 3, 2026

Last Day to Apply: November 9, 2026

Reports to: Manager, Elevating Devices

The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:

Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.

Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.

The full Plan can be viewed on ttc.ca.

Career Opportunity

Are you seeking a new career opportunity? We are looking for an Operational Performance Specialist, Elevating Devices to join our team!

What You Will Do

Analyze operational, maintenance, reliability, financial, and asset performance data to identify trends, recurring issues, service impacts, risks, and improvement opportunities.
Develop and maintain KPIs, dashboards, scorecards, and management reports to monitor maintenance and capital program performance.
Conduct business and process analyses, cost-benefit assessments, and feasibility studies, and provide data-driven recommendations to enhance asset management, maintenance strategies, and program delivery.
Support continuous improvement initiatives, pilot projects, and system enhancements, including implementation planning, change management, training, and performance evaluation.
Collaborate with operational, maintenance, capital, and technical stakeholders to validate findings, coordinate projects, and communicate insights through reports, presentations, and performance metrics.
Identify business and reporting requirements for MAXIMO and related systems, supporting system testing, data validation, documentation, and process improvements.
Research industry best practices, emerging technologies, and asset management trends to drive operational excellence and informed decision-making.

What Skills Do You Bring

Use office technology, software and applications
Maintain documentation and historical records
Plan and organize activities / projects to meet section and organizational goals
Create, document, and manage information and records

What Qualifications Do You Bring

Completion of a post-secondary diploma or degree in Business Administration, Business Analysis, Data Analytics, Statistics, Engineering, Information Systems, Asset Management, or a related field, or an equivalent combination of education and experience.
Strong knowledge of business analysis, performance measurement, statistical analysis, research methodologies, and data quality management.
Experience analyzing complex operational and business data, identifying trends and risks, evaluating alternatives, and developing practical, evidence-based recommendations.
Demonstrated experience developing KPIs, dashboards, management reports, business cases, feasibility studies, process documentation, and executive-level presentations.
Knowledge of business requirements gathering, process mapping, workflow design, user acceptance testing (UAT), implementation planning, and change management practices.
Proficiency with business systems, databases, and analytical tools. Experience with IBM Maximo, Microsoft Excel, Power BI, SharePoint, and other Microsoft 365 applications is preferred.
Experience developing and maintaining reports, database queries, data validation processes, and audit controls to support accurate and reliable reporting.
Strong project coordination skills with the ability to manage multiple priorities and meet established deadlines.
Excellent analytical, problem-solving, organizational, communication, and presentation skills.
Ability to communicate complex technical and analytical information to diverse audiences and prepare clear, decision-ready recommendations.
Proven ability to work independently, exercise sound judgment and discretion, manage confidential information, and collaborate effectively in a team environment.
Knowledge of asset management, maintenance operations, reliability principles, lifecycle planning, and continuous improvement practices is an asset.
Ability to quickly acquire knowledge of organizational policies, procedures, systems, operational practices, and industry-specific maintenance and asset management requirements.
Knowledge of the Ontario Human Rights Code, accessibility standards, and disability accommodation requirements as they relate to employees and customers.

What We Offer

Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
One of the great benefits of being a full-time TTC employee is becoming a member of the TTC defined pension plan.
A comprehensive package that covers health, dental, vision and more.
Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being.

Commitment to EDI

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570 or Jobs@ttc.ca . Any information received related to an accommodation will be addressed confidentially.

General Prohibition in Hiring Process

The TTC is also committed to a fair hiring process based on job related qualifications, merit, and abilities. You are expected to write your own materials and provide your own qualifications and experiences during the hiring process. The TTC will not tolerate the use of artificial intelligence or external resources in any of your submissions or responses, or the disclosure of interview questions to others. By submitting your application, you acknowledge and agree to the following:

The use of any artificial intelligence (AI) tool including, but not limited to, ChatGPT and Microsoft Copilot, to generate or produce any information or materials to be submitted or any response to any assessment question or any interview question, is prohibited.
All information and materials you submit, including resume, cover letter, and assessment responses, are your own original work without the use of any AI tool
During any interview, your response to any interview question is your own without the use or assistance of any AI tool or any person.
You will not disseminate or disclose to any person any interview question.

Should you breach the prohibition of AI tool use, or information dissemination or disclosure, you will be in violation of TTC’s hiring process and TTC may withdraw your application and may prohibit you from participation in the TTC hiring process.

Relatives of TTC Employees

The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.

We thank all applicants for their interest but advise only those selected for an interview will be contacted.

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More about this job

Responsibilities

Analyze operational, maintenance, reliability, financial, and asset data to identify trends, risks, service impacts, and improvement opportunities, and develop KPIs, dashboards, and management reports. Conduct business and process analyses, support continuous improvement and system enhancements, coordinate with stakeholders, and provide data-driven recommendations for asset management and program delivery.

Requirements

Requires a post-secondary diploma or degree in a relevant field, or an equivalent combination of education and experience, along with strong business analysis, statistical analysis, data quality, and reporting capabilities. Candidates should have experience with KPIs, dashboards, business cases, requirements gathering, process improvement, and project coordination; familiarity with Maximo, Excel, Power BI, SharePoint, and asset management is preferred or an asset.

Skills

Business Analysis
Performance Measurement
Statistical Analysis
Data Quality Management
KPI Development
Dashboard Development
Process Mapping
Workflow Design
User Acceptance Testing
Change Management
Project Coordination
Data Validation
Report Development
Asset Management
Maintenance Operations
Communication and Presentation

Benefits

Defined Pension Plan
Health Coverage
Dental Coverage
Vision Coverage
Professional Development
Learning Programs
Leadership Development
Well-Being Support

Visa sponsorship

Not detected in the job text

Keywords

IBM Maximo
Microsoft Excel
Power BI
SharePoint
Microsoft 365
Key Performance Indicators
Dashboards
Scorecards
Statistical Analysis
Data Quality Management
Business Analysis
Business Requirements Gathering
Process Mapping
Workflow Design
User Acceptance Testing
Change Management
Data Validation
Database Queries
Audit Controls
Asset Management
Maintenance Operations
Reliability Principles
Lifecycle Planning
Continuous Improvement
Cost-Benefit Assessment
Feasibility Studies
Capital Program Performance
Performance Measurement
Project Coordination
Ontario Human Rights Code

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