Keyholder
- Surrey, BC, Canada
Pay range: $18.85 - $21.21 per hour · Part-time
Applications open in a new tab.
Job details
- Pay
- Pay range: $18.85 - $21.21 per hour
- Job type
- Part-time
- Apply by
- Posting language
- English
- Posted
Original job description
At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.
As a Keyholder, you'll be responsible for providing support and assistance to the store management team through performing daily store opening and closing operations while providing an amazing shopping experience for our customers.
What You'll Do:
- In partnership with management team, ensure store is achieving company objectives and KPI goals
- Set the example for The Torrid Connection through selling skills and customer service, ensuring the team is providing a shopping experience that will encourage positive customer connections and loyalty
- Support management team in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
- Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
- Assumes responsibility of all store operations when Store Management is out of the store as acting Manager on Duty
- Ability to work a flexible schedule inclusive of holidays, nights and weekends
- Previous specialty/apparel retail management experience preferably in a similar role with proven ability to lead teams to success and proven sales performance
- Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience
- Retail and fashion are always changing, so flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success
- Be fashioned focused and stay on top of current trends
- Able to stand and walk around during scheduled
- Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50
- Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.
We offer a comprehensive package of benefits to employees, which depending on eligibility may include:
- Flexible schedules, associate discount 50%, monthly bonus potential, mental health resources, 401K with company match, employee stock purchase program (ESPP) and tuition reimbursement
The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
We are a proud Equal Opportunity Employer and will not discriminate based on race, ancestry, colour, sex, sexual orientation, gender identity, place of origin, age, disability or any other protected status. Torrid has policies regarding accommodations for applicants and employees with disabilities. If you are unable or limited in your ability to use or access www.torridcareers.com, or have any other accommodation needs due to a disability, you can request reasonable accommodations by sending an email to [email protected]. Only messages left for this purpose will be returned.
More about this job
Responsibilities
Support the store management team by opening and closing the store, helping achieve sales and KPI goals, and delivering an engaging customer experience. Lead store operations as Manager on Duty when management is absent, while supporting merchandising, sales, and a clean, inviting store environment.
Requirements
Previous specialty or apparel retail management experience is preferred, along with demonstrated team leadership and sales performance. Candidates should be adaptable, able to multitask in a fast-paced environment, fashion-focused, and available to work flexible schedules including holidays, nights, and weekends; the role also involves standing, walking, handling shipments and packages up to 50 pounds, and reaching for merchandise.
Skills
- Retail Management
- Team Leadership
- Sales
- Customer Service
- Store Opening and Closing
- Key Performance Indicator Management
- Merchandising
- Cash Register Operations
- Add-On Sales
- Inventory and Shipment Handling
- Adaptability
- Multitasking
- Fashion Trend Awareness
- Store Operations
Benefits
- Flexible Schedules
- 50% Associate Discount
- Monthly Bonus Potential
- Mental Health Resources
- 401(k) With Company Match
- Employee Stock Purchase Program
- Tuition Reimbursement
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Sales
- Customer Service & Support
- Management & Leadership
Keywords
- Retail
- Apparel
- Store Management
- Keyholder
- Manager on Duty
- Sales
- Customer Service
- Customer Loyalty
- Key Performance Indicators
- Team Leadership
- Merchandising
- Store Operations
- Opening and Closing
- Cash Register
- Add-On Sales
- Product Knowledge
- Shipment Handling
- Fashion Trends
- Flexible Scheduling
- Inclusive Workplace