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Added 14 mins ago
Paid Services Beauty Advisor - Part Time
sephora.com
Ottawa, ON
$19.7 to $23.2 CAD / hour
As our Paid Service Beauty Advisor, you are an expert in all thing’s beauty! You’re here to guide our clients on their beauty journey at the Beauty Studio & beyond. It’s not just about the…
Added 14 mins ago
Seasonal Associate
sephora.com
Chilliwack, BC
$19.85 to $24.8 CAD / hour
Full-time
Deliver exceptional service Support the team in creating outstanding client experiences and achieving sales goals.
Added 14 mins ago
Beauty Advisor - Flex
sephora.com
Burlington, ON
$18.2 to $21.4 CAD / hour
Full-time
Previous experience and demonstrated ability to provide excellent service and develop strong client relationships in a retail, hospitality, or client-focused environment
Added 30 mins ago
Temporary Fashion Associate - RW&CO
RW&CO
London, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 30 mins ago
Pharmacist – Victoria
Pharmasave Canada
Victoria, BC
Full-time
Ability to deliver high standard of customer service and patient care
Added 30 mins ago
Global Sales Operations Specialist
Pursuit
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
…location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all…
Added 30 mins ago
Assistant Branch Manager- District Opportunity - Calgary South Area
Scotiabank
Calgary, AB
Our Branch Managers provide direction, guidance and support to team members while simultaneously being responsible for the overall success of the Branch through individual and team…
Added 30 mins ago
Beauty Advisor - Part Time
Sephora
Rocky View, AB
$17 to $20 CAD / hour
Part-time
Previous experience and demonstrated ability to provide excellent service and develop strong client relationships in a retail, hospitality, or client-focused environment
Added 30 mins ago
Operations Consultant - Full Time
Sephora
Rocky View, AB
$17 to $20 CAD / hour
Full-time
1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
Added 59 mins ago
liquor store manager
Mico's Liquor Store
Leduc, AB
Full-time
Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 59 mins ago
Pharmacist - CPS
Shoppers Drug Mart
Calgary, AB
Part-time
Commitment to providing exceptional customer service
Added 59 mins ago
COMBO - Team Leader PT - Tsawwassen Mills
Groupe Dynamite
Tsawwassen, BC
Full-time
…success by promoting a positive shopping experience for each customer, which will build and maintain meaningful and long-term relationships with each customer. In order to do so, you play…
Added 59 mins ago
Senior Software Engineer – Full Stack
Publicis Sapient
Toronto, ON
Full-time
Gym, travel, retail and phone service discounts
Added 59 mins ago
Registered Pharmacy Technician
Shoppers Drug Mart
Calgary, AB
Full-time
Excellent interpersonal and customer service skills
Added 59 mins ago
Operations Associate - Home Delivery
Best Buy Canada
Brampton, ON
Full-time
…team that plays a key role in supporting the home delivery customer experience. You’ll work closely with stores, distribution centers, and delivery carriers to ensure orders are processed…
Added 59 mins ago
Registered Pharmacy Technician
Shoppers Drug Mart
Mississauga, ON
Full-time
Excellent interpersonal and customer service skills
Added 59 mins ago
Pharmacist - CPS
Shoppers Drug Mart
Calgary, AB
Part-time
Commitment to providing exceptional customer service
Added 59 mins ago
Pharmacist, Patient Contact Centre
Shoppers Drug Mart
Mississauga, ON
Full-time
In support of program operations, the Pharmacist will be required to work individually or in a team environment. Most programs will require supporting retail pharmacies with workflow, or…
Added 59 mins ago
Overnight Grocery Clerk - Part Time
Food Basics
Toronto, ON
Part-time
…streamlined recruitment experience for all applicants. While AI tools support our recruitment procedures, all decisions throughout the process are made exclusively by METRO's Talent…
Added 59 mins ago
Retail-Atlantic - Area Manager - NB - Cleaning Industry
United Services Group
Saint John, NB · Fredericton, NB · Moncton, NB
Support Regional Mgmt. on all face-to-face meetings or touchpoints with key customer stakeholders (e.g., Customer District Managers (DM's) & Customer V.P level)
Added 1 hour ago
Housekeeping Attendant
Sun Peaks Grand Hotel & Conference Centre
BC · Sun Peaks Mountain, BC
Full-time
Previous customer service experience is an asset.
Added 1 hour ago
HOLIDAY CASUAL SALES ASSISTANTS - NT
Strandbags
NT · Northwest Territories, Canada
Contract
Do you love creating great customer experiences and have a passion for fashion?
Added 1 hour ago
barista - Store# 82564, 350 BAY STREET
Starbucks Coffee Company
Toronto, ON
Full-time
As a Starbucks barista, you’ll create the Starbucks Experience for our customers through excellent service and expertly-crafted products. You’ll be in an energetic store environment where…
Added 1 hour ago
Wireless Sales Consultant
Staples Inc.
Thornhill, ON
Part-time
As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates.…
Added 1 hour ago
Sales Co-worker
IKEA
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Part-time
Your customer service skills are top notch – you can assess a customer’s needs quickly and sell them a solution, providing all sorts of support to aid them in their buying decision.

Torrid

Keyholder

Surrey, BC, Canada

Pay: Pay range: $18.85 - $21.21 per hour
Job type: Part-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Description

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

As a Keyholder, you'll be responsible for providing support and assistance to the store management team through performing daily store opening and closing operations while providing an amazing shopping experience for our customers.

What You'll Do:

In partnership with management team, ensure store is achieving company objectives and KPI goals
Set the example for The Torrid Connection through selling skills and customer service, ensuring the team is providing a shopping experience that will encourage positive customer connections and loyalty
Support management team in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
Assumes responsibility of all store operations when Store Management is out of the store as acting Manager on Duty
Ability to work a flexible schedule inclusive of holidays, nights and weekends

What You'll Need:

Previous specialty/apparel retail management experience preferably in a similar role with proven ability to lead teams to success and proven sales performance
Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience
Retail and fashion are always changing, so flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success
Be fashioned focused and stay on top of current trends

Physical Requirements (with or without reasonable accommodation)

Able to stand and walk around during scheduled
Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50
Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.

What You'll Get:

We offer a comprehensive package of benefits to employees, which depending on eligibility may include:

Flexible schedules, associate discount 50%, monthly bonus potential, mental health resources, 401K with company match, employee stock purchase program (ESPP) and tuition reimbursement

Pay range: $18.85 - $21.21 per hour

The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

We are a proud Equal Opportunity Employer and will not discriminate based on race, ancestry, colour, sex, sexual orientation, gender identity, place of origin, age, disability or any other protected status. Torrid has policies regarding accommodations for applicants and employees with disabilities. If you are unable or limited in your ability to use or access www.torridcareers.com, or have any other accommodation needs due to a disability, you can request reasonable accommodations by sending an email to [email protected]. Only messages left for this purpose will be returned.

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More about this job

Responsibilities

Support the store management team by opening and closing the store, helping achieve sales and KPI goals, and delivering an engaging customer experience. Lead store operations as Manager on Duty when management is absent, while supporting merchandising, sales, and a clean, inviting store environment.

Requirements

Previous specialty or apparel retail management experience is preferred, along with demonstrated team leadership and sales performance. Candidates should be adaptable, able to multitask in a fast-paced environment, fashion-focused, and available to work flexible schedules including holidays, nights, and weekends; the role also involves standing, walking, handling shipments and packages up to 50 pounds, and reaching for merchandise.

Skills

Retail Management
Team Leadership
Sales
Customer Service
Store Opening and Closing
Key Performance Indicator Management
Merchandising
Cash Register Operations
Add-On Sales
Inventory and Shipment Handling
Adaptability
Multitasking
Fashion Trend Awareness
Store Operations

Benefits

Flexible Schedules
50% Associate Discount
Monthly Bonus Potential
Mental Health Resources
401(k) With Company Match
Employee Stock Purchase Program
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Store Management
Keyholder
Manager on Duty
Sales
Customer Service
Customer Loyalty
Key Performance Indicators
Team Leadership
Merchandising
Store Operations
Opening and Closing
Cash Register
Add-On Sales
Product Knowledge
Shipment Handling
Fashion Trends
Flexible Scheduling
Inclusive Workplace

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