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Added 3 mins ago
Talent Development Manager
Indigo
Toronto, ON
$100,000 to $125,000 CAD / year
Full-time
Lead the implementation and adoption of new or updated talent practices, ensuring leaders and employees understand both the purpose of the change and their role in applying it.
Added 3 mins ago
Brand Activation Lead
Powered by People (PBP)
Toronto, ON
Contract
The Brand Activation Lead owns a critical phase of the brand lifecycle at Powered by People (PBP) taking newly acquired brands from sales handoff through onboarding, activation, and ongoing…
Added 3 mins ago
Manager, Talent Development
Indigo
Toronto, ON
$100,000 to $125,000 CAD / year
Full-time
Lead the implementation and adoption of new or updated talent practices, ensuring leaders and employees understand both the purpose of the change and their role in applying it.
Added 3 mins ago
Sales And Marketing Specialist
YFK Office Lease
Toronto, ON · Greater Toronto Area, Canada
Full-time
…has consistently built, owned, and managed stable office and retail spaces. The firm has delivered over 2.5 million square feet of income-producing real estate and currently manages more…
Added 3 mins ago
Part Time Floor Leader - West 4th
Lush Fresh Handmade Cosmetics North America
Vancouver, BC
Part-time
Customer Experience: Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations. Observe and listen to consultations, collaborate…
Added 4 mins ago
Professional Sales & Marketing Lead - Retail Pharmacy (12 month contract)
Kenvue
Toronto, ON
Full-time
The Professional Sales & Marketing Lead, Retail Pharmacy will lead the strategy and execution of integrated healthcare professional (HCP) engagement across retail pharmacy, for priority…
Added 4 mins ago
Customer Success Engineer Pod Lead (AMER)
Tyk Technologies
Remote, Canada
Remote
…encrypted systems, Tyk helps businesses drive value across the retail, finance, telecoms, healthcare, or media industries (to name just a…
Added 4 mins ago
Part Time Floor Leader - West 4th
Lush Handmade Cosmetics
Vancouver, BC
Part-time
Customer Experience: Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations. Observe and listen to consultations, collaborate…
Added 19 mins ago
Store Manager - Smart Centres Calgary Southeast
Reitmans (Canada) Ltée/Ltd
Calgary, AB
Full-time
3+ years of team management experience, ideally in fashion retail or equivalent.
Added 19 mins ago
Assistant Store Manager - Smart Centres Vernon
Reitmans (Canada) Ltée/Ltd
Vernon, BC
Full-time
2+ years of experience in team management or supervision in a retail or customer-focused environment.
Added 19 mins ago
Branch Manager (Broadmead Branch)
Royal Bank of Canada
Saanich, BC
Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 19 mins ago
Membership Sales Advisors, Toronto
Equinox
Toronto, ON
Full-time
…by pre-planning the month with strategic outreach, in-club lead generation and securing member referrals. Under the management of a General Manager, the support of a Regional Manager and a…
Added 34 mins ago
Finance Director
Enel North America
Canada
Full-time
Lead financial due diligence for acquisitions, divestitures, and joint venture transactions, including review of project financial models, assumptions, capital structures, and financing…
Added 34 mins ago
Director of Sales Marketing
John Bead Corporation
Toronto, ON
Full-time
…selling channels, including inside sales, national accounts, and retail, and builds the revenue growth strategy, direction, structure, and team those channels need to grow. Marketing…
Added 34 mins ago
Retail Supervisor, Part Time - High Street SC
Gap
Abbotsford, BC
Part-time
…If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join…
Added 35 mins ago
Corporate Store Key Holder
Bulk Barn
Toronto, ON
Experience in a retail environment is an asset
Added 35 mins ago
Retail Floor Team Member - Whitby (Part-Time)
Talize Inc / Recycling Rewards
Whitby, ON
Part-time
Retail or thrift experience (an asset, not required).
Added 1 hour ago
Senior Relationship Manager, Commercial Financial Services- EN
RBC
Montreal, QC
Full-time
Apply your past sales experience for prospecting, and lead generation, to new and existing clients
Added 1 hour ago
National Account Manager
Cogent Communications
Toronto, ON · Greater Toronto Area, Canada
Full-time
Specific offers within the listed pay ranges are determined by a variety of factors such as experience, education, skills, certifications and business needs.
Added 1 hour ago
Customer Service Supervisor
Multy
Vaughan, ON
$55,000 to $72,000 USD / year
Full-time
Experience: Minimum of 4–6 years of customer service and order desk experience in a manufacturing, consumer goods (CPG), or wholesale/retail distribution environment, including 1–2+ years…
Added 1 hour ago
Senior Relationship Manager, Commercial Financial Services- EN
RBC
Brossard, QC
Full-time
Apply your past sales experience for prospecting, and lead generation, to new and existing clients
Added 1 hour ago
Sr. Sales Operations Analyst
Columbia Sportswear Company
London, ON
Full-time
Deliver a cohesive, premium brand experience by providing product copy, tech sheets, and images to key wholesale partners.
Added 1 hour ago
Coordonnateur/Coordonnatrice de magasin Temps plein Winners/HomeSense-Carrefour de la Rive-Sud
The TJX Companies, Inc.
Boucherville, QC
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 1 hour ago
Senior Relationship Manager, Commercial Financial Services
Royal Bank of Canada
Montreal, QC
Full-time
Apply your past sales experience for prospecting, and lead generation, to new and existing clients
Added 1 hour ago
Assistant Manager, Guest Experience | Cornwall Centre
lululemon
Regina, SK
Full-time
Lead an exceptional guest (customer) experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps…

Torrid

Keyholder

Surrey, BC, Canada

Pay: Pay range: $18.85 - $21.21 per hour
Job type: Part-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Description

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

As a Keyholder, you'll be responsible for providing support and assistance to the store management team through performing daily store opening and closing operations while providing an amazing shopping experience for our customers.

What You'll Do:

In partnership with management team, ensure store is achieving company objectives and KPI goals
Set the example for The Torrid Connection through selling skills and customer service, ensuring the team is providing a shopping experience that will encourage positive customer connections and loyalty
Support management team in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
Assumes responsibility of all store operations when Store Management is out of the store as acting Manager on Duty
Ability to work a flexible schedule inclusive of holidays, nights and weekends

What You'll Need:

Previous specialty/apparel retail management experience preferably in a similar role with proven ability to lead teams to success and proven sales performance
Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience
Retail and fashion are always changing, so flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success
Be fashioned focused and stay on top of current trends

Physical Requirements (with or without reasonable accommodation)

Able to stand and walk around during scheduled
Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50
Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.

What You'll Get:

We offer a comprehensive package of benefits to employees, which depending on eligibility may include:

Flexible schedules, associate discount 50%, monthly bonus potential, mental health resources, 401K with company match, employee stock purchase program (ESPP) and tuition reimbursement

Pay range: $18.85 - $21.21 per hour

The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

We are a proud Equal Opportunity Employer and will not discriminate based on race, ancestry, colour, sex, sexual orientation, gender identity, place of origin, age, disability or any other protected status. Torrid has policies regarding accommodations for applicants and employees with disabilities. If you are unable or limited in your ability to use or access www.torridcareers.com, or have any other accommodation needs due to a disability, you can request reasonable accommodations by sending an email to [email protected]. Only messages left for this purpose will be returned.

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More about this job

Responsibilities

Support the store management team by opening and closing the store, helping achieve sales and KPI goals, and delivering an engaging customer experience. Lead store operations as Manager on Duty when management is absent, while supporting merchandising, sales, and a clean, inviting store environment.

Requirements

Previous specialty or apparel retail management experience is preferred, along with demonstrated team leadership and sales performance. Candidates should be adaptable, able to multitask in a fast-paced environment, fashion-focused, and available to work flexible schedules including holidays, nights, and weekends; the role also involves standing, walking, handling shipments and packages up to 50 pounds, and reaching for merchandise.

Skills

Retail Management
Team Leadership
Sales
Customer Service
Store Opening and Closing
Key Performance Indicator Management
Merchandising
Cash Register Operations
Add-On Sales
Inventory and Shipment Handling
Adaptability
Multitasking
Fashion Trend Awareness
Store Operations

Benefits

Flexible Schedules
50% Associate Discount
Monthly Bonus Potential
Mental Health Resources
401(k) With Company Match
Employee Stock Purchase Program
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Store Management
Keyholder
Manager on Duty
Sales
Customer Service
Customer Loyalty
Key Performance Indicators
Team Leadership
Merchandising
Store Operations
Opening and Closing
Cash Register
Add-On Sales
Product Knowledge
Shipment Handling
Fashion Trends
Flexible Scheduling
Inclusive Workplace

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